Period
to 6 December 2019

The following table provides summary statistics for permanent job vacancies advertised in East Sussex with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 6 December 2019 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South East > East Sussex
6 months to
6 Dec 2019
Same period 2018 Same period 2017
Rank 65 113 117
Rank change year-on-year +48 +4 -20
Permanent jobs citing SLA 65 25 21
As % of all permanent IT jobs advertised in East Sussex 3.35% 1.19% 1.01%
As % of the Quality Assurance & Compliance category 28.38% 10.00% 9.50%
Number of salaries quoted 64 23 21
East Sussex median annual salary £37,500 £42,500 £35,000
Median salary % change year-on-year -11.76% +21.43% -22.22%
10th Percentile £25,500 £24,750 £24,250
90th Percentile £62,313 £46,750 £55,000
South East median annual salary £40,000 £40,000 £35,500
% change year-on-year - +12.68% -5.33%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in East Sussex with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
East Sussex
Permanent vacancies with a requirement for quality assurance or compliance skills 229 250 221
As % of all permanent IT jobs advertised in East Sussex 11.80% 11.92% 10.60%
Number of salaries quoted 216 229 197
East Sussex median annual salary £44,500 £46,000 £50,000
Median salary % change year-on-year -3.26% -8.00% +11.11%
10th Percentile £28,625 £31,000 £32,500
90th Percentile £74,375 £65,000 £80,000
South East median annual salary £50,000 £50,000 £45,000
% change year-on-year - +11.11% -

SLA
Job Vacancy Trend in East Sussex

Job postings citing SLA as a percentage of all IT jobs advertised in East Sussex.

Job vacancy trend for SLA in East Sussex

SLA
Salary Trend in East Sussex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in East Sussex.

Salary trend for SLA in East Sussex

SLA
Salary Histogram in East Sussex

The salary distribution of IT jobs citing SLA in East Sussex over the 6 months to 6 December 2019.

Salary histogram for SLA in East Sussex

SLA
Job Locations in East Sussex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the East Sussex region over the 6 months to 6 December 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Brighton +33 34 £40,000 -5.88% 4
Uckfield +5 24 £27,000 +5.88% 2
Hove +1 4 £43,500 -54.21% 1
Lewes - 1 £25,000 -
Eastbourne - 1 £35,000 -
SLA
South East

For the 6 months to 6 December 2019, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East Sussex region with a requirement for SLA.

1 38 (58.46%) Active Directory
2 37 (56.92%) Windows
3 32 (49.23%) Microsoft
4 31 (47.69%) Azure
5 28 (43.08%) ITIL
5 28 (43.08%) Office 365
6 22 (33.85%) Information Security
7 21 (32.31%) Problem Management
7 21 (32.31%) Windows Server
8 17 (26.15%) MS Exchange
9 15 (23.08%) SQL Server
9 15 (23.08%) Stakeholder Management
10 14 (21.54%) DNS
10 14 (21.54%) PowerShell
11 13 (20.00%) DHCP
11 13 (20.00%) Ticket Management
11 13 (20.00%) DevOps
11 13 (20.00%) Mentoring
12 12 (18.46%) Performance Monitoring
12 12 (18.46%) Preventative Maintenance
12 12 (18.46%) Clustering
12 12 (18.46%) Finance
12 12 (18.46%) Python
12 12 (18.46%) ISO 9001
12 12 (18.46%) Ruby
12 12 (18.46%) ISO/IEC 27001
13 11 (16.92%) SharePoint
14 10 (15.38%) Windows 10
15 8 (12.31%) Service Delivery
15 8 (12.31%) Change Management

SLA
Co-occurring IT Skills in East Sussex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (26.15%) MS Exchange
2 11 (16.92%) SharePoint
3 1 (1.54%) Confluence
Applications
1 6 (9.23%) Microsoft Office
2 1 (1.54%) Microsoft Excel
Cloud Services
1 31 (47.69%) Azure
2 28 (43.08%) Office 365
3 3 (4.62%) Azure Active Directory
4 2 (3.08%) AWS
4 2 (3.08%) GCP
5 1 (1.54%) IaaS
5 1 (1.54%) PaaS
5 1 (1.54%) Power Platform
Communications & Networking
1 14 (21.54%) DNS
2 13 (20.00%) DHCP
3 4 (6.15%) Unified Communications
4 3 (4.62%) IP Telephony
5 2 (3.08%) Internet
5 2 (3.08%) VPN
6 1 (1.54%) Firewall
6 1 (1.54%) VoIP
6 1 (1.54%) Wireless
Database & Business Intelligence
1 15 (23.08%) SQL Server
2 1 (1.54%) Power BI
Development Applications
1 1 (1.54%) Bitbucket
1 1 (1.54%) JIRA
General
1 12 (18.46%) Finance
2 1 (1.54%) Aerospace
2 1 (1.54%) French Language
2 1 (1.54%) Italian Language
2 1 (1.54%) Legal
2 1 (1.54%) Marketing
2 1 (1.54%) Spanish Language
Job Titles
1 13 (20.00%) IT Manager
1 13 (20.00%) Service Desk Technician
2 12 (18.46%) Administrator
2 12 (18.46%) Systems Administrator
3 11 (16.92%) Service Manager
4 9 (13.85%) Help Desk Manager
5 8 (12.31%) Analyst
6 7 (10.77%) Service Desk Manager
7 6 (9.23%) DevOps Administrator
7 6 (9.23%) IT Administrator
7 6 (9.23%) IT Services Manager
7 6 (9.23%) IT Systems Administrator
8 5 (7.69%) IT Director
9 3 (4.62%) Chief Technology Officer
9 3 (4.62%) Customer Services Manager
9 3 (4.62%) IT Engineer
9 3 (4.62%) IT Support
9 3 (4.62%) Operations Engineer
10 2 (3.08%) Platform Engineer
10 2 (3.08%) Service Performance Analyst
Libraries, Frameworks & Software Standards
1 5 (7.69%) SailPoint
Miscellaneous
1 12 (18.46%) Clustering
2 8 (12.31%) Management Information System
3 3 (4.62%) User Experience
4 2 (3.08%) Data Centre
5 1 (1.54%) Analytical Skills
5 1 (1.54%) Self-Motivation
Operating Systems
1 37 (56.92%) Windows
2 21 (32.31%) Windows Server
3 10 (15.38%) Windows 10
4 1 (1.54%) Linux
4 1 (1.54%) Unix
4 1 (1.54%) Windows 7
4 1 (1.54%) Windows Server 2003
4 1 (1.54%) Windows Server 2008
Processes & Methodologies
1 28 (43.08%) ITIL
2 22 (33.85%) Information Security
3 21 (32.31%) Problem Management
4 15 (23.08%) Stakeholder Management
5 13 (20.00%) DevOps
5 13 (20.00%) Mentoring
5 13 (20.00%) Ticket Management
6 12 (18.46%) Performance Monitoring
6 12 (18.46%) Preventative Maintenance
7 8 (12.31%) Change Management
7 8 (12.31%) Service Delivery
8 7 (10.77%) ITIL V3
8 7 (10.77%) Knowledge Management
8 7 (10.77%) Performance Management
9 6 (9.23%) Agile Software Development
9 6 (9.23%) IT Governance
9 6 (9.23%) IT Strategy
10 5 (7.69%) Information Security Management
10 5 (7.69%) Password Management
10 5 (7.69%) Service Management
Programming Languages
1 14 (21.54%) PowerShell
2 12 (18.46%) Python
2 12 (18.46%) Ruby
3 8 (12.31%) SQL
4 1 (1.54%) C
4 1 (1.54%) VBScript
Qualifications
1 5 (7.69%) CISSP
2 4 (6.15%) Security Cleared
3 3 (4.62%) Degree
3 3 (4.62%) ITIL Certification
4 2 (3.08%) ITIL Foundation Certificate
5 1 (1.54%) Cisco Certification
5 1 (1.54%) Master's Degree
5 1 (1.54%) MBA
5 1 (1.54%) Microsoft Certification
Quality Assurance & Compliance
1 12 (18.46%) ISO 9001
1 12 (18.46%) ISO/IEC 27001
System Software
1 38 (58.46%) Active Directory
2 4 (6.15%) Hyper-V
2 4 (6.15%) VMware Infrastructure
3 1 (1.54%) Firmware
Systems Management
1 5 (7.69%) Single Sign-On
2 1 (1.54%) SCCM
Vendors
1 32 (49.23%) Microsoft
2 5 (7.69%) CyberArk
3 4 (6.15%) Aerohive Networks
3 4 (6.15%) Extreme Networks
3 4 (6.15%) VMware
4 3 (4.62%) ServiceNow
5 2 (3.08%) Cadence
5 2 (3.08%) Google
6 1 (1.54%) Atlassian
6 1 (1.54%) CheckPoint
6 1 (1.54%) Cisco
6 1 (1.54%) IBM
6 1 (1.54%) Ivanti
6 1 (1.54%) Palo Alto
6 1 (1.54%) Rockwell
6 1 (1.54%) SolarWinds