Period
to 22 November 2017

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 22 November 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
England > South East
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 109 80 87
Rank change year-on-year -29 +7 -13
Permanent jobs citing SLA 898 1235 1422
As % of all permanent IT jobs advertised in the South East 2.92% 3.51% 3.37%
As % of the Quality Assurance & Compliance category 23.47% 27.72% 26.59%
Number of salaries quoted 745 972 1168
South East median annual salary £37,500 £37,500 £35,000
Median salary % change year-on-year - +7.14% +7.69%
10th Percentile £21,100 £20,500 £20,500
90th Percentile £67,500 £61,250 £60,000
England median annual salary £37,500 £37,500 £37,500

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
South East
Permanent vacancies with a requirement for quality assurance or compliance skills 3826 4456 5348
As % of all permanent IT jobs advertised in the South East 12.43% 12.66% 12.66%
Number of salaries quoted 3067 3542 4329
South East median annual salary £45,000 £45,000 £45,000
10th Percentile £26,250 £26,250 £25,000
90th Percentile £72,500 £70,000 £67,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

SLA
Job Vacancy Trend in the South East

Job postings citing SLA as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for SLA in the South East

SLA
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in the South East.

Salary trend for SLA in the South East

SLA
Salary Histogram in the South East

The salary distribution of IT jobs citing SLA in the South East over the 6 months to 22 November 2017.

Salary histogram for SLA in the South East

SLA
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the South East region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -35 333 £40,000 +5.26% 28
Hampshire +10 256 £28,000 -13.85% 20
Surrey -39 194 £45,250 +20.67% 10
Berkshire -38 182 £40,000 - 12
Buckinghamshire -18 89 £28,000 -8.94% 8
Oxfordshire -3 63 £50,000 +17.65% 8
West Sussex -18 59 £37,500 -7.41%
Kent +23 30 £27,500 -26.67% 4
East Sussex -15 22 £37,500 -11.76%
M4 Corridor -9 5 £62,500 +127.27%
Middlesex +15 4 £29,500 -51.24%
Sussex -11 1 £40,000 -28.89%
SLA
England

For the 6 months to 22 November 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region with a requirement for SLA.

1 372 (41.43%) Windows
2 356 (39.64%) ITIL
3 281 (31.29%) Microsoft
4 200 (22.27%) Active Directory
5 171 (19.04%) Finance
6 170 (18.93%) SQL
7 161 (17.93%) Windows Server
8 157 (17.48%) Microsoft Office
8 157 (17.48%) Cisco
9 153 (17.04%) Linux
10 143 (15.92%) VMware
11 128 (14.25%) Firewall
12 123 (13.70%) SQL Server
13 121 (13.47%) Service Delivery
14 117 (13.03%) Service Management
15 104 (11.58%) Windows 7
16 97 (10.80%) MS Exchange
17 94 (10.47%) Telecoms
18 89 (9.91%) Office 365
19 85 (9.47%) Windows Server 2008
20 83 (9.24%) Problem Management
21 79 (8.80%) VMware Infrastructure
22 77 (8.57%) Degree
23 76 (8.46%) Unix
24 75 (8.35%) Continuous Improvement
25 69 (7.68%) Project Management
26 67 (7.46%) Change Management
26 67 (7.46%) Windows Server 2012
27 66 (7.35%) Data Centre
27 66 (7.35%) Security Cleared

SLA
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 97 (10.80%) MS Exchange
2 32 (3.56%) Exchange Server 2010
2 32 (3.56%) SharePoint
3 30 (3.34%) IIS
4 14 (1.56%) Skype for Business
5 11 (1.22%) Exchange Server 2007
5 11 (1.22%) Exchange Server 2013
6 10 (1.11%) BizTalk Server
6 10 (1.11%) WebSphere
7 6 (0.67%) Documentum
7 6 (0.67%) Exchange Server 2003
7 6 (0.67%) Tomcat
8 4 (0.45%) IBM Notes
8 4 (0.45%) WebSphere Application Server
9 3 (0.33%) Apache
9 3 (0.33%) IBM HTTP Server
9 3 (0.33%) JBoss
10 2 (0.22%) Blackberry Enterprise Server
10 2 (0.22%) Moodle
10 2 (0.22%) nginx
Applications
1 157 (17.48%) Microsoft Office
2 55 (6.12%) Microsoft Excel
3 28 (3.12%) Microsoft PowerPoint
4 13 (1.45%) MS Visio
5 7 (0.78%) Microsoft Project
6 6 (0.67%) InfoPath
7 4 (0.45%) Acrobat
8 3 (0.33%) Niku Workbench
8 3 (0.33%) SOLIDWORKS
9 1 (0.11%) AutoCAD
9 1 (0.11%) Spreadsheet
Business Applications
1 6 (0.67%) Dynamics CRM
1 6 (0.67%) Oracle AGIS
1 6 (0.67%) Oracle Assets
1 6 (0.67%) Oracle EBS
1 6 (0.67%) Oracle EBS R12
1 6 (0.67%) Oracle Subledger Accounting
1 6 (0.67%) PlanetPress Connect
2 5 (0.56%) Salesforce.com CRM
3 4 (0.45%) Oracle Financials
3 4 (0.45%) SAP ERP
4 3 (0.33%) assyst
4 3 (0.33%) Dynamics NAV
4 3 (0.33%) Epicor Vantage
4 3 (0.33%) Maximo
4 3 (0.33%) Remedy ITSM
5 2 (0.22%) Adobe Campaign
5 2 (0.22%) Oracle Cash Management
5 2 (0.22%) Oracle Payables
5 2 (0.22%) Oracle Receivables
5 2 (0.22%) Visualfiles
Cloud Services
1 89 (9.91%) Office 365
2 39 (4.34%) Microsoft Azure
3 29 (3.23%) SaaS
4 24 (2.67%) Cloud Computing
5 19 (2.12%) IaaS
6 14 (1.56%) Amazon AWS
7 4 (0.45%) GitHub
7 4 (0.45%) PaaS
8 2 (0.22%) Azure Active Directory
8 2 (0.22%) OneDrive
9 1 (0.11%) Adobe Analytics
9 1 (0.11%) AdWords
9 1 (0.11%) Amazon EC2
9 1 (0.11%) Google Analytics
9 1 (0.11%) Google Cloud Platform
9 1 (0.11%) Mimecast
9 1 (0.11%) Virtual Private Cloud
Communications & Networking
1 128 (14.25%) Firewall
2 63 (7.02%) LAN
3 61 (6.79%) TCP/IP
4 59 (6.57%) WAN
5 57 (6.35%) DNS
6 51 (5.68%) Wireless
7 47 (5.23%) VPN
8 46 (5.12%) Wi-Fi
9 45 (5.01%) SAN
10 35 (3.90%) MPLS
11 32 (3.56%) BGP
12 29 (3.23%) DHCP
13 28 (3.12%) OSPF
14 22 (2.45%) SSL
15 20 (2.23%) VLAN
16 19 (2.12%) IPsec
16 19 (2.12%) Network Security
16 19 (2.12%) Unified Communications
16 19 (2.12%) VoIP
17 18 (2.00%) Ethernet
Database & Business Intelligence
1 123 (13.70%) SQL Server
2 23 (2.56%) SQL Server 2008
3 19 (2.12%) MySQL
4 18 (2.00%) DB2
5 15 (1.67%) SQL Server 2005
6 9 (1.00%) SQL Server Integration Services
7 8 (0.89%) GIS
8 4 (0.45%) Apache Cassandra
8 4 (0.45%) Data Warehouse
8 4 (0.45%) Ingres
8 4 (0.45%) Oracle Database
8 4 (0.45%) Oracle Exadata
9 3 (0.33%) CorVu
9 3 (0.33%) SQL Server Reporting Services
10 2 (0.22%) Essbase
10 2 (0.22%) Oracle BI EE
10 2 (0.22%) PostgreSQL
10 2 (0.22%) SQL Server 2012
11 1 (0.11%) MariaDB
11 1 (0.11%) Power BI
Development Applications
1 25 (2.78%) JIRA
2 7 (0.78%) Git (software)
2 7 (0.78%) Visual Studio
3 6 (0.67%) Jenkins
3 6 (0.67%) SQL Server Management Studio (SSMS)
3 6 (0.67%) Team Foundation Server
4 5 (0.56%) WinDbg
5 3 (0.33%) Subversion
6 2 (0.22%) gulp
6 2 (0.22%) MSI
6 2 (0.22%) Protractor
6 2 (0.22%) webpack
7 1 (0.11%) NUnit
7 1 (0.11%) Redmine
7 1 (0.11%) TortoiseSVN
General
1 171 (19.04%) Finance
2 94 (10.47%) Telecoms
3 51 (5.68%) Legal
4 41 (4.57%) Marketing
5 33 (3.67%) German Language
5 33 (3.67%) Manufacturing
6 29 (3.23%) Electronics
7 28 (3.12%) French Language
8 24 (2.67%) Retail
9 15 (1.67%) Advertising
9 15 (1.67%) Banking
10 12 (1.34%) Back Office
11 11 (1.22%) Digital Economy
12 10 (1.11%) Law
13 8 (0.89%) Billing
13 8 (0.89%) Games
14 6 (0.67%) Financial Institution
14 6 (0.67%) Multimedia
15 4 (0.45%) Publishing
16 2 (0.22%) Dutch Language
Job Titles
1 242 (26.95%) Analyst
2 118 (13.14%) Support Engineer
3 105 (11.69%) Support Analyst
4 100 (11.14%) Service Analyst
5 86 (9.58%) Service Desk Analyst
6 75 (8.35%) Service Manager
7 61 (6.79%) 2nd Line Support
8 58 (6.46%) Network Engineer
9 57 (6.35%) IT Support
10 55 (6.12%) Applications Support
11 47 (5.23%) Team Leader
12 43 (4.79%) Help Desk Analyst
13 41 (4.57%) IT Manager
14 39 (4.34%) 3rd Line Engineer
14 39 (4.34%) Infrastructure Manager
15 35 (3.90%) Applications Support Analyst
16 30 (3.34%) 3rd Line Support
17 29 (3.23%) IT Analyst
18 28 (3.12%) 1st Line Service Desk Analyst
18 28 (3.12%) Delivery Manager
Libraries, Frameworks & Software Standards
1 26 (2.90%) .NET
2 24 (2.67%) J2EE
3 16 (1.78%) Middleware
3 16 (1.78%) Web Services
4 15 (1.67%) ASP.NET
4 15 (1.67%) jQuery
5 14 (1.56%) ASP.NET Web Forms
6 13 (1.45%) Apache Camel
6 13 (1.45%) CSS
6 13 (1.45%) HTML
7 10 (1.11%) AngularJS
7 10 (1.11%) WebSphere MQ
8 7 (0.78%) ASP.NET MVC
8 7 (0.78%) WCF
8 7 (0.78%) XML
9 6 (0.67%) REST
9 6 (0.67%) SOAP
10 4 (0.45%) WSH
11 3 (0.33%) Ajax
11 3 (0.33%) Flash
Miscellaneous
1 66 (7.35%) Data Centre
2 64 (7.13%) Management Information System
3 39 (4.34%) Analytical Skills
4 23 (2.56%) CMDB
5 22 (2.45%) Virtual Team
6 19 (2.12%) Computer Science
7 17 (1.89%) Clustering
8 13 (1.45%) Fat Client
8 13 (1.45%) PKI
8 13 (1.45%) Replication
8 13 (1.45%) Thin Client
9 12 (1.34%) Video Conferencing
10 11 (1.22%) Private Cloud
11 10 (1.11%) SWIFT
12 9 (1.00%) User Experience
13 8 (0.89%) Driving Licence
13 8 (0.89%) Enterprise Storage
14 7 (0.78%) Blackberry
14 7 (0.78%) Client/Server
14 7 (0.78%) Wiki
Operating Systems
1 372 (41.43%) Windows
2 161 (17.93%) Windows Server
3 153 (17.04%) Linux
4 104 (11.58%) Windows 7
5 85 (9.47%) Windows Server 2008
6 76 (8.46%) Unix
7 67 (7.46%) Windows Server 2012
8 55 (6.12%) Windows Server 2003
9 48 (5.35%) Windows 10
10 26 (2.90%) Windows 8
11 25 (2.78%) CentOS
11 25 (2.78%) Windows XP
12 19 (2.12%) Ubuntu
13 18 (2.00%) Solaris
13 18 (2.00%) zOS
14 12 (1.34%) Windows 2000
15 10 (1.11%) Apple iOS
16 6 (0.67%) AIX
16 6 (0.67%) Mac OS X
16 6 (0.67%) Windows Vista
Processes & Methodologies
1 356 (39.64%) ITIL
2 121 (13.47%) Service Delivery
3 117 (13.03%) Service Management
4 83 (9.24%) Problem Management
5 75 (8.35%) Continuous Improvement
6 69 (7.68%) Project Management
7 67 (7.46%) Change Management
8 53 (5.90%) Incident Management
9 52 (5.79%) Stakeholder Management
10 50 (5.57%) ITSM
11 49 (5.46%) Agile Software Development
12 46 (5.12%) Line Management
13 44 (4.90%) ITIL V3
13 44 (4.90%) Mentoring
14 43 (4.79%) Coaching
15 42 (4.68%) Programme Management
16 41 (4.57%) PRINCE2
17 40 (4.45%) Proactive Monitoring
18 38 (4.23%) Business Intelligence
19 36 (4.01%) Time Management
Programming Languages
1 170 (18.93%) SQL
2 60 (6.68%) Java
3 31 (3.45%) C#
4 25 (2.78%) PowerShell
5 21 (2.34%) C
6 20 (2.23%) Perl
7 19 (2.12%) T-SQL
8 15 (1.67%) JavaScript
9 13 (1.45%) Bash Shell
10 12 (1.34%) Python
11 11 (1.22%) Shell Script
12 10 (1.11%) C++
13 9 (1.00%) VBScript
14 8 (0.89%) sed
15 4 (0.45%) PHP
16 3 (0.33%) Jython
16 3 (0.33%) PL/SQL
16 3 (0.33%) VB
17 2 (0.22%) Ruby
17 2 (0.22%) TypeScript
Qualifications
1 77 (8.57%) Degree
2 66 (7.35%) Security Cleared
3 60 (6.68%) SC Cleared
4 56 (6.24%) Cisco Certification
5 52 (5.79%) Microsoft Certification
6 35 (3.90%) ITIL Certification
7 30 (3.34%) CCNA
8 27 (3.01%) CCNP
9 24 (2.67%) MCSE
10 22 (2.45%) MCP
11 16 (1.78%) MCSA
12 14 (1.56%) ITIL Foundation Certificate
13 13 (1.45%) CCIE
13 13 (1.45%) DV Cleared
14 11 (1.22%) HND
15 9 (1.00%) JNCIP
16 8 (0.89%) A+ Certification
17 7 (0.78%) APMP
17 7 (0.78%) Computer Science Degree
17 7 (0.78%) JNCIA
Quality Assurance & Compliance
1 25 (2.78%) QA
2 16 (1.78%) ISO/IEC 27001
3 12 (1.34%) ISO 9001
4 9 (1.00%) COBIT
5 8 (0.89%) Sarbanes-Oxley
6 6 (0.67%) PCI DSS
7 4 (0.45%) ISO 22301
8 3 (0.33%) Data Quality
8 3 (0.33%) ISO/IEC 20000
9 2 (0.22%) ISO 14001
System Software
1 200 (22.27%) Active Directory
2 79 (8.80%) VMware Infrastructure
3 58 (6.46%) Hyper-V
4 34 (3.79%) vSphere
5 14 (1.56%) VMware ESXi
6 9 (1.00%) Virtual Servers
7 8 (0.89%) Microsoft App-V
7 8 (0.89%) XenApp
8 7 (0.78%) VMware Server
9 5 (0.56%) Virtual Machines
10 4 (0.45%) BitLocker
10 4 (0.45%) Firmware
10 4 (0.45%) Microsoft Virtual Server
10 4 (0.45%) VMware NSX
11 3 (0.33%) Citrix Presentation Server
11 3 (0.33%) FreeRADIUS
11 3 (0.33%) Virtual Desktop
11 3 (0.33%) XenDesktop
11 3 (0.33%) XenServer
12 2 (0.22%) VirtualBox
Systems Management
1 47 (5.23%) SCCM
2 18 (2.00%) Tivoli
2 18 (2.00%) Tivoli Storage Manager
3 12 (1.34%) SCOM
3 12 (1.34%) WSUS
4 10 (1.11%) Cisco Prime
4 10 (1.11%) Nagios
4 10 (1.11%) SCVMM
4 10 (1.11%) SolarWinds Orion
5 9 (1.00%) Opsview
6 8 (0.89%) Failover Clustering
6 8 (0.89%) Systems Management Server (SMS)
7 7 (0.78%) NetBackup
7 7 (0.78%) Puppet
8 6 (0.67%) FortiGate
9 5 (0.56%) Simpana
10 4 (0.45%) Ansible
10 4 (0.45%) HP SIM
10 4 (0.45%) Symantec Endpoint Protection
10 4 (0.45%) vCenter Server
Vendors
1 281 (31.29%) Microsoft
2 157 (17.48%) Cisco
3 143 (15.92%) VMware
4 63 (7.02%) HP
5 59 (6.57%) Juniper
6 55 (6.12%) Citrix
7 47 (5.23%) Oracle
8 45 (5.01%) SAP
9 35 (3.90%) F5
9 35 (3.90%) Palo Alto
10 32 (3.56%) IBM
11 31 (3.45%) CheckPoint
12 28 (3.12%) SolarWinds
13 22 (2.45%) Blue Coat
13 22 (2.45%) Dell
14 18 (2.00%) Red Hat
15 15 (1.67%) Remedy
16 14 (1.56%) Barracuda Networks
16 14 (1.56%) EqualLogic
16 14 (1.56%) NetApp