SLA Jobs in the South East

Service Level Agreement (SLA)
England > South East

The table below provides summary statistics for permanent job vacancies advertised in the South East requiring SLA skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited SLA over the 6 months leading up to 26 July 2024, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 89 100 134
Rank change year-on-year +11 +34 -19
Permanent jobs citing SLA 415 362 609
As % of all permanent jobs advertised in the South East 2.75% 3.12% 2.76%
As % of the Quality Assurance & Compliance category 21.12% 22.05% 16.80%
Number of salaries quoted 341 279 453
10th Percentile £23,500 £25,500 £24,794
25th Percentile £24,500 £31,250 £27,000
Median annual salary (50th Percentile) £32,500 £40,000 £34,000
Median % change year-on-year -18.75% +17.65% -2.86%
75th Percentile £45,680 £48,125 £46,250
90th Percentile £52,500 £63,750 £62,500
England median annual salary £33,250 £40,420 £40,000
% change year-on-year -17.74% +1.05% -

All Quality Assurance and Compliance Skills
South East

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills in the South East.

Permanent vacancies with a requirement for quality assurance or compliance skills 1,965 1,642 3,625
As % of all permanent jobs advertised in the South East 13.02% 14.17% 16.43%
Number of salaries quoted 1,285 1,009 2,078
10th Percentile £24,500 £31,250 £28,000
25th Percentile £35,000 £41,000 £37,313
Median annual salary (50th Percentile) £47,500 £50,000 £52,500
Median % change year-on-year -5.00% -4.76% +5.00%
75th Percentile £62,000 £67,500 £67,500
90th Percentile £76,250 £82,500 £80,000
England median annual salary £55,000 £58,000 £55,000
% change year-on-year -5.17% +5.45% -

SLA
Job Vacancy Trend in the South East

Job postings citing SLA as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for SLA in the South East

SLA
Salary Trend in the South East

3-month moving average salary quoted in jobs citing SLA in the South East.

Salary trend for SLA in the South East

SLA
Salary Histogram in the South East

Salary distribution for jobs citing SLA in the South East over the 6 months to 26 July 2024.

Salary histogram for SLA in the South East

SLA
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the South East region over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Surrey +66 157 £25,000 -40.48% 3
Thames Valley -12 140 £35,000 -11.34% 21
Hampshire -20 81 £47,500 +13.77% 17
Berkshire -22 79 £41,675 +1.65% 11
Buckinghamshire +4 41 £32,500 -13.33% 7
Kent -21 28 £26,500 -43.01% 3
Oxfordshire -4 20 £35,000 +37.25% 3
Middlesex -11 6 £35,000 -44.00% 1
West Sussex +15 2 £52,500 +110.00% 3
East Sussex +9 1 £37,500 -17.58% 2
SLA
England

SLA
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 39 (9.40%) Microsoft Exchange
2 20 (4.82%) SharePoint
3 15 (3.61%) WebLogic
4 3 (0.72%) Oracle Service Bus
5 2 (0.48%) Exchange Server 2013
6 1 (0.24%) CMS
6 1 (0.24%) WordPress
Applications
1 69 (16.63%) Microsoft Office
2 17 (4.10%) Microsoft Excel
3 5 (1.20%) Microsoft PowerPoint
4 4 (0.96%) MS Visio
5 2 (0.48%) Microsoft Project
5 2 (0.48%) Spreadsheet
Business Applications
1 5 (1.20%) Dynamics CRM
2 4 (0.96%) Unit4 Business World
3 3 (0.72%) Dynamics AX
3 3 (0.72%) Remedy ITSM
4 1 (0.24%) assyst
4 1 (0.24%) SAP ERP
4 1 (0.24%) SAP S/4HANA
Cloud Services
1 85 (20.48%) Microsoft 365
2 39 (9.40%) Azure
3 24 (5.78%) SaaS
4 12 (2.89%) Entra ID
5 8 (1.93%) AWS
6 5 (1.20%) IaaS
6 5 (1.20%) PaaS
7 4 (0.96%) Google Workspace
8 3 (0.72%) Dynamics 365
8 3 (0.72%) Mimecast
8 3 (0.72%) Taleo
9 1 (0.24%) Figma
9 1 (0.24%) Nutanix
9 1 (0.24%) Power Platform
Communications & Networking
1 38 (9.16%) Firewall
2 28 (6.75%) DNS
3 26 (6.27%) DHCP
4 22 (5.30%) Internet
5 13 (3.13%) OSPF
5 13 (3.13%) WAN
6 12 (2.89%) VPN
7 11 (2.65%) Wi-Fi
8 10 (2.41%) TCP/IP
9 8 (1.93%) LAN
9 8 (1.93%) VLAN
10 7 (1.69%) Wireless
11 6 (1.45%) Intranet
12 5 (1.20%) MPLS
12 5 (1.20%) SAN
12 5 (1.20%) SNMP
13 4 (0.96%) NAS
13 4 (0.96%) VoIP
13 4 (0.96%) xDSL
14 3 (0.72%) LTE
Database & Business Intelligence
1 12 (2.89%) Elasticsearch
2 10 (2.41%) DB2
3 8 (1.93%) SQL Server
4 5 (1.20%) MySQL
4 5 (1.20%) Oracle Database
5 3 (0.72%) GIS
5 3 (0.72%) Oracle Database 10g
5 3 (0.72%) Oracle Database 11g
5 3 (0.72%) VLDB
6 2 (0.48%) SAP HANA
7 1 (0.24%) Power BI
Development Applications
1 3 (0.72%) JIRA
2 1 (0.24%) Git
General
1 244 (58.80%) Social Skills
2 91 (21.93%) Billing
3 71 (17.11%) Finance
4 46 (11.08%) Analytical Skills
5 30 (7.23%) Telecoms
6 27 (6.51%) Presentation Skills
7 21 (5.06%) Legal
8 15 (3.61%) Police
9 12 (2.89%) Documentation Skills
9 12 (2.89%) Organisational Skills
10 9 (2.17%) Public Sector
11 8 (1.93%) Inclusion and Diversity
12 7 (1.69%) Back Office
13 6 (1.45%) Law
14 5 (1.20%) Financial Institution
14 5 (1.20%) Manufacturing
14 5 (1.20%) Marketing
14 5 (1.20%) Retail
15 4 (0.96%) Digital Economy
15 4 (0.96%) Games
Job Titles
1 66 (15.90%) Analyst
2 47 (11.33%) Support Analyst
3 46 (11.08%) Support Engineer
4 42 (10.12%) Service Manager
5 35 (8.43%) Lead
6 32 (7.71%) 1st Line Support
7 31 (7.47%) Applications Support
8 30 (7.23%) Infrastructure Engineer
9 25 (6.02%) Infrastructure Support
9 25 (6.02%) Infrastructure Support Engineer
10 24 (5.78%) VMware Engineer
10 24 (5.78%) VMware Infrastructure Engineer
10 24 (5.78%) VMware Support Engineer
11 22 (5.30%) Senior
12 21 (5.06%) 1st Line Support Analyst
12 21 (5.06%) Team Leader
13 19 (4.58%) Professional Services Manager
13 19 (4.58%) Resource Manager
14 16 (3.86%) Applications Support Analyst
14 16 (3.86%) Delivery Manager
Libraries, Frameworks & Software Standards
1 13 (3.13%) 802.1X
2 12 (2.89%) J2EE
2 12 (2.89%) Java EE
2 12 (2.89%) Spring
3 5 (1.20%) CSS
3 5 (1.20%) HTML
3 5 (1.20%) NETCONF
4 4 (0.96%) .NET
4 4 (0.96%) Web Services
5 1 (0.24%) LDAP
5 1 (0.24%) Middleware
Miscellaneous
1 108 (26.02%) Self-Motivation
2 89 (21.45%) Digital Signage
2 89 (21.45%) Video Conferencing
2 89 (21.45%) Video\Live Streaming
3 33 (7.95%) Driving Licence
4 16 (3.86%) Clustering
5 15 (3.61%) Data Centre
5 15 (3.61%) PKI
6 11 (2.65%) BYOD
7 9 (2.17%) Onboarding
8 7 (1.69%) Management Information System
9 5 (1.20%) Cyber Threat
10 4 (0.96%) EPoS
11 3 (0.72%) FMCG
11 3 (0.72%) NHS
11 3 (0.72%) Virtual Team
11 3 (0.72%) Wiki
12 2 (0.48%) Foreign Exchange (FX)
12 2 (0.48%) IoT
13 1 (0.24%) Replication
Operating Systems
1 105 (25.30%) Windows
2 51 (12.29%) Windows Server
3 36 (8.67%) Windows 10
4 21 (5.06%) Linux
5 16 (3.86%) Windows Server 2012
6 15 (3.61%) Unix
7 11 (2.65%) Windows Server 2016
7 11 (2.65%) Windows Server 2019
8 6 (1.45%) Android
9 3 (0.72%) Solaris
9 3 (0.72%) Windows 8
10 2 (0.48%) Apple iOS
10 2 (0.48%) Red Hat Enterprise Linux
11 1 (0.24%) AIX
11 1 (0.24%) Ubuntu
11 1 (0.24%) Windows 7
Processes & Methodologies
1 177 (42.65%) Customer Service
2 98 (23.61%) Problem-Solving
3 93 (22.41%) ITIL
3 93 (22.41%) Logistics
4 91 (21.93%) Presales
5 90 (21.69%) Preventative Maintenance
6 66 (15.90%) Service Delivery
7 59 (14.22%) Incident Management
8 41 (9.88%) Continuous Improvement
9 39 (9.40%) Service Management
10 33 (7.95%) Mentoring
11 31 (7.47%) Infrastructure Engineering
12 30 (7.23%) Project Management
13 29 (6.99%) Problem Management
14 28 (6.75%) Change Management
15 27 (6.51%) Cybersecurity
16 23 (5.54%) Customer Requirements
17 22 (5.30%) People Management
18 21 (5.06%) Contingency Planning
19 20 (4.82%) PRINCE2
Programming Languages
1 26 (6.27%) PowerShell
2 18 (4.34%) SQL
3 15 (3.61%) ActionScript
3 15 (3.61%) VB
4 12 (2.89%) Java
4 12 (2.89%) Shell Script
5 6 (1.45%) JavaScript
6 5 (1.20%) Python
7 4 (0.96%) Bash
7 4 (0.96%) C#
7 4 (0.96%) PL/SQL
8 1 (0.24%) C
8 1 (0.24%) Embedded C
8 1 (0.24%) PHP
Qualifications
1 82 (19.76%) Degree
2 57 (13.73%) Security Cleared
3 26 (6.27%) SC Cleared
4 19 (4.58%) APMP
5 10 (2.41%) A+ Certification
5 10 (2.41%) ITIL Certification
6 7 (1.69%) DV Cleared
6 7 (1.69%) Microsoft Certification
7 6 (1.45%) ITIL Foundation Certificate
8 5 (1.20%) MCP
8 5 (1.20%) Network+ Certification
9 4 (0.96%) Azure Certification
9 4 (0.96%) Computer Science Degree
10 3 (0.72%) Master's Degree
11 2 (0.48%) CCENT
11 2 (0.48%) CompTIA Security+
11 2 (0.48%) CRISC
11 2 (0.48%) DBS Check
11 2 (0.48%) GCSC
11 2 (0.48%) Server+ Certification
Quality Assurance & Compliance
1 22 (5.30%) GDPR
2 21 (5.06%) PMO
3 5 (1.20%) Accessibility
3 5 (1.20%) HIPAA
3 5 (1.20%) QA
4 3 (0.72%) ISO/IEC 27001
5 2 (0.48%) COBIT
5 2 (0.48%) GRC
5 2 (0.48%) NIST
5 2 (0.48%) PCI DSS
6 1 (0.24%) Cyber Essentials
6 1 (0.24%) Cyber Essentials PLUS
6 1 (0.24%) ISO 9001
System Software
1 94 (22.65%) Active Directory
2 38 (9.16%) VMware Infrastructure
3 15 (3.61%) OpenSSH
3 15 (3.61%) VMware ESXi
3 15 (3.61%) vSphere
3 15 (3.61%) XenApp
4 14 (3.37%) Firmware
5 8 (1.93%) Hyper-V
6 5 (1.20%) Virtual Desktop
7 3 (0.72%) Docker
7 3 (0.72%) Oracle RAC
8 1 (0.24%) Virtual Machines
Systems Management
1 21 (5.06%) vCenter Server
2 15 (3.61%) IBM BigFix
2 15 (3.61%) PowerCLI
3 14 (3.37%) SCCM
4 12 (2.89%) OpenSSO
4 12 (2.89%) Single Sign-On
5 10 (2.41%) Microsoft Intune
6 8 (1.93%) WSUS
7 4 (0.96%) Oracle RMAN
8 3 (0.72%) Data Guard
8 3 (0.72%) Nessus
9 1 (0.24%) Autotask
Vendors
1 143 (34.46%) Microsoft
2 49 (11.81%) VMware
3 25 (6.02%) Citrix
4 17 (4.10%) Oracle
5 15 (3.61%) IBM
5 15 (3.61%) Remedy
6 13 (3.13%) WatchGuard
7 10 (2.41%) Cisco
7 10 (2.41%) Extreme Networks
7 10 (2.41%) Juniper
7 10 (2.41%) ServiceNow
8 9 (2.17%) Sophos
9 7 (1.69%) HP
10 5 (1.20%) SAP
11 4 (0.96%) Sun
12 3 (0.72%) Apple
12 3 (0.72%) Barracuda Networks
12 3 (0.72%) Dell
12 3 (0.72%) Google
12 3 (0.72%) Workday