SLA Jobs in the South East

Service Level Agreement (SLA)
England > South East

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 102 101 137
Rank change year-on-year -1 +36 -14
Permanent jobs citing SLA 462 468 514
As % of all permanent jobs advertised in the South East 2.78% 3.12% 2.60%
As % of the Quality Assurance & Compliance category 19.08% 16.75% 16.61%
Number of salaries quoted 378 359 375
10th Percentile £23,250 £25,400 £24,100
25th Percentile £24,500 £28,625 £26,000
Median annual salary (50th Percentile) £29,850 £37,500 £32,500
Median % change year-on-year -20.40% +15.38% -23.53%
75th Percentile £43,750 £45,000 £48,750
90th Percentile £52,500 £63,450 £62,000
England median annual salary £32,500 £40,000 £38,000
% change year-on-year -18.75% +5.26% -5.00%

All Quality Assurance and Compliance Skills
South East

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 2,422 2,794 3,095
As % of all permanent jobs advertised in the South East 14.57% 18.63% 15.64%
Number of salaries quoted 1,609 1,333 1,918
10th Percentile £24,500 £29,400 £28,320
25th Percentile £31,250 £40,500 £37,500
Median annual salary (50th Percentile) £45,250 £50,173 £52,500
Median % change year-on-year -9.81% -4.43% +5.00%
75th Percentile £62,500 £67,500 £67,500
90th Percentile £76,250 £81,850 £80,000
England median annual salary £52,500 £57,500 £55,000
% change year-on-year -8.70% +4.55% -

SLA
Job Vacancy Trend in the South East

Job postings citing SLA as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for SLA in the South East

SLA
Salary Trend in the South East

3-month moving average salary quoted in jobs citing SLA in the South East.

Salary trend for SLA in the South East

SLA
Salary Histogram in the South East

Salary distribution for jobs citing SLA in the South East over the 6 months to 28 April 2024.

Salary histogram for SLA in the South East

SLA
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the South East region over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley -15 194 £32,500 -17.67% 39
Surrey +72 140 £25,000 -30.56% 10
Berkshire -6 112 £33,000 -16.40% 18
Hampshire -14 84 £45,000 +28.57% 19
Buckinghamshire -46 49 £32,500 -13.33% 8
Oxfordshire +34 33 £25,000 -1.96% 13
Kent 0 29 £26,500 -33.75% 10
Middlesex -12 6 £35,000 -41.54%
East Sussex +11 5 £33,250 -28.49% 2
West Sussex +21 4 £25,000 +8.70% 3
SLA
England

SLA
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 47 (10.17%) Microsoft Exchange
2 37 (8.01%) WebLogic
3 18 (3.90%) SharePoint
4 15 (3.25%) Oracle Service Bus
5 4 (0.87%) IIS
6 2 (0.43%) Exchange Server 2013
Applications
1 126 (27.27%) Microsoft Office
2 35 (7.58%) Microsoft Excel
3 15 (3.25%) MS Visio
4 5 (1.08%) Microsoft PowerPoint
4 5 (1.08%) Spreadsheet
5 1 (0.22%) Adobe Creative Suite
Business Applications
1 15 (3.25%) Remedy ITSM
2 3 (0.65%) assyst
3 1 (0.22%) Unit4 Business World
Cloud Services
1 127 (27.49%) Microsoft 365
2 57 (12.34%) Azure
3 21 (4.55%) Mimecast
4 19 (4.11%) SaaS
5 17 (3.68%) AWS
6 14 (3.03%) Entra ID
7 7 (1.52%) Power Platform
8 4 (0.87%) Azure DevOps
8 4 (0.87%) Azure Storage
8 4 (0.87%) Dynamics 365
8 4 (0.87%) Google Workspace
9 2 (0.43%) OneDrive
10 1 (0.22%) OpenDNS
10 1 (0.22%) Taleo
Communications & Networking
1 43 (9.31%) Firewall
2 29 (6.28%) DHCP
2 29 (6.28%) DNS
3 23 (4.98%) VPN
4 22 (4.76%) Internet
5 19 (4.11%) VoIP
6 18 (3.90%) TCP/IP
7 17 (3.68%) Wi-Fi
8 11 (2.38%) FTP
9 10 (2.16%) LAN
9 10 (2.16%) Wireless
10 7 (1.52%) Intranet
10 7 (1.52%) LTE
10 7 (1.52%) Unified Communications
10 7 (1.52%) VLAN
11 6 (1.30%) 3G
11 6 (1.30%) 4G
11 6 (1.30%) VSAT
12 5 (1.08%) MPLS
12 5 (1.08%) WAN
Database & Business Intelligence
1 22 (4.76%) Elasticsearch
2 20 (4.33%) Oracle Database
3 15 (3.25%) Oracle Database 10g
3 15 (3.25%) Oracle Database 11g
3 15 (3.25%) VLDB
4 6 (1.30%) MySQL
5 5 (1.08%) DB2
6 4 (0.87%) SQL Server
6 4 (0.87%) SQL Server Integration Services
7 1 (0.22%) DTS
7 1 (0.22%) SAP HANA
Development Applications
1 8 (1.73%) JIRA
2 1 (0.22%) MSI
General
1 277 (59.96%) Social Skills
2 88 (19.05%) Billing
3 69 (14.94%) Finance
4 61 (13.20%) Analytical Skills
5 31 (6.71%) Telecoms
6 27 (5.84%) Organisational Skills
7 25 (5.41%) Police
8 21 (4.55%) Public Sector
9 20 (4.33%) Documentation Skills
9 20 (4.33%) Presentation Skills
10 18 (3.90%) Legal
11 17 (3.68%) Inclusion and Diversity
12 12 (2.60%) Law
13 11 (2.38%) Back Office
14 9 (1.95%) Digital Economy
15 6 (1.30%) Military
16 5 (1.08%) Banking
17 4 (0.87%) Advertising
17 4 (0.87%) Retail
18 3 (0.65%) Marketing
Job Titles
1 103 (22.29%) Analyst
2 75 (16.23%) Support Analyst
3 53 (11.47%) Support Engineer
4 42 (9.09%) IT Support
4 42 (9.09%) Service Manager
5 38 (8.23%) Applications Support
5 38 (8.23%) Applications Support Analyst
6 35 (7.58%) 1st Line Support
7 32 (6.93%) Senior
8 31 (6.71%) Delivery Manager
8 31 (6.71%) Lead
8 31 (6.71%) Service Delivery Manager
9 26 (5.63%) Service Analyst
10 25 (5.41%) 1st Line Support Analyst
11 23 (4.98%) Service Desk Analyst
11 23 (4.98%) Technical Engineer
12 22 (4.76%) Infrastructure Engineer
12 22 (4.76%) Senior Analyst
12 22 (4.76%) Senior Applications Support Analyst
12 22 (4.76%) Senior Support Analyst
Libraries, Frameworks & Software Standards
1 22 (4.76%) J2EE
1 22 (4.76%) Java EE
1 22 (4.76%) Spring
2 5 (1.08%) NETCONF
3 4 (0.87%) 802.1X
4 3 (0.65%) HTML
4 3 (0.65%) XML
5 1 (0.22%) Middleware
Miscellaneous
1 104 (22.51%) Self-Motivation
2 89 (19.26%) Digital Signage
2 89 (19.26%) Video Conferencing
3 88 (19.05%) Video\Live Streaming
4 28 (6.06%) Driving Licence
5 15 (3.25%) Onboarding
6 11 (2.38%) Data Centre
7 10 (2.16%) BYOD
7 10 (2.16%) Clustering
8 9 (1.95%) PKI
9 8 (1.73%) Management Information System
10 6 (1.30%) Foreign Exchange (FX)
11 5 (1.08%) Cyber Threat
12 4 (0.87%) EPoS
13 3 (0.65%) Data Structures
13 3 (0.65%) NHS
13 3 (0.65%) Product Ownership
13 3 (0.65%) Wiki
14 2 (0.43%) Low-Code
15 1 (0.22%) Private Cloud
Operating Systems
1 149 (32.25%) Windows
2 75 (16.23%) Windows Server
3 50 (10.82%) Windows 10
4 43 (9.31%) Linux
5 37 (8.01%) Unix
6 22 (4.76%) Windows Server 2016
7 19 (4.11%) Windows Server 2019
8 15 (3.25%) Solaris
9 11 (2.38%) Windows Server 2012
10 6 (1.30%) Ubuntu
11 4 (0.87%) Android
12 3 (0.65%) Windows 8
13 2 (0.43%) Red Hat Enterprise Linux
13 2 (0.43%) SUSE
14 1 (0.22%) AIX
14 1 (0.22%) Apple iOS
14 1 (0.22%) Windows XP
Processes & Methodologies
1 220 (47.62%) Customer Service
2 132 (28.57%) Problem-Solving
3 125 (27.06%) ITIL
4 96 (20.78%) Presales
5 95 (20.56%) Logistics
6 88 (19.05%) Preventative Maintenance
7 77 (16.67%) Service Delivery
8 71 (15.37%) Incident Management
9 59 (12.77%) Service Management
10 37 (8.01%) Actionable Insight
11 33 (7.14%) Infrastructure Engineering
12 32 (6.93%) ITSM
13 27 (5.84%) Continuous Improvement
14 25 (5.41%) Enterprise Architecture
14 25 (5.41%) Impact Assessments
15 23 (4.98%) Coaching
16 22 (4.76%) Containerisation
16 22 (4.76%) Enterprise Search
16 22 (4.76%) Information Management
17 21 (4.55%) Stakeholder Management
Programming Languages
1 24 (5.19%) PowerShell
2 23 (4.98%) SQL
3 22 (4.76%) Java
3 22 (4.76%) Shell Script
4 16 (3.46%) PL/SQL
5 9 (1.95%) ActionScript
5 9 (1.95%) Bash
5 9 (1.95%) VB
6 6 (1.30%) Python
7 2 (0.43%) JavaScript
8 1 (0.22%) C
8 1 (0.22%) Embedded C
8 1 (0.22%) VBScript
Qualifications
1 86 (18.61%) Security Cleared
2 76 (16.45%) Degree
3 59 (12.77%) SC Cleared
4 24 (5.19%) A+ Certification
5 19 (4.11%) Microsoft Certification
6 18 (3.90%) DV Cleared
7 15 (3.25%) MCP
8 8 (1.73%) APMP
8 8 (1.73%) ITIL Foundation Certificate
9 7 (1.52%) Network+ Certification
10 6 (1.30%) GCSC
11 4 (0.87%) Azure Certification
12 3 (0.65%) CCNA
12 3 (0.65%) Cisco Certification
12 3 (0.65%) ITIL Certification
13 2 (0.43%) CCENT
13 2 (0.43%) CompTIA Security+
13 2 (0.43%) CRISC
13 2 (0.43%) ISTQB
13 2 (0.43%) Server+ Certification
Quality Assurance & Compliance
1 29 (6.28%) GDPR
2 10 (2.16%) PMO
3 9 (1.95%) Accessibility
4 5 (1.08%) HIPAA
5 4 (0.87%) QA
6 3 (0.65%) ISO/IEC 27001
7 2 (0.43%) COBIT
7 2 (0.43%) GRC
7 2 (0.43%) NIST
7 2 (0.43%) PCI DSS
8 1 (0.22%) Cyber Essentials
8 1 (0.22%) ISO 14001
8 1 (0.22%) ISO 9001
System Software
1 138 (29.87%) Active Directory
2 30 (6.49%) VMware Infrastructure
3 17 (3.68%) Hyper-V
4 15 (3.25%) Oracle RAC
5 9 (1.95%) OpenSSH
5 9 (1.95%) VMware ESXi
5 9 (1.95%) vSphere
5 9 (1.95%) XenApp
6 8 (1.73%) Virtual Desktop
7 4 (0.87%) Firmware
8 3 (0.65%) Docker
Systems Management
1 29 (6.28%) SCCM
2 22 (4.76%) OpenSSO
2 22 (4.76%) Single Sign-On
3 16 (3.46%) Microsoft Intune
3 16 (3.46%) Oracle RMAN
4 15 (3.25%) Data Guard
4 15 (3.25%) vCenter Server
5 11 (2.38%) WSUS
6 9 (1.95%) IBM BigFix
6 9 (1.95%) PowerCLI
7 4 (0.87%) Active Directory Federation Services
8 3 (0.65%) Ansible
8 3 (0.65%) Nessus
8 3 (0.65%) Terraform
Vendors
1 174 (37.66%) Microsoft
2 42 (9.09%) Oracle
3 37 (8.01%) Remedy
3 37 (8.01%) VMware
4 29 (6.28%) Cisco
5 20 (4.33%) Citrix
5 20 (4.33%) Sophos
6 16 (3.46%) Sun
7 15 (3.25%) ServiceNow
7 15 (3.25%) WatchGuard
8 13 (2.81%) Apple
8 13 (2.81%) ConnectWise
8 13 (2.81%) Meraki
9 12 (2.60%) HP
10 11 (2.38%) Barracuda Networks
11 9 (1.95%) IBM
12 8 (1.73%) Ubiquiti
13 6 (1.30%) Google
14 5 (1.08%) Dell
14 5 (1.08%) YouTube