SLA Jobs in the South East

Service Level Agreement (SLA)
England > South East

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 26 February 2024 with a comparison to the same period in the previous 2 years.

6 months to
26 Feb 2024
Same period 2023 Same period 2022
Rank 104 94 121
Rank change year-on-year -10 +27 +5
Permanent jobs citing SLA 367 507 524
As % of all permanent jobs advertised in the South East 2.84% 3.32% 2.81%
As % of the Quality Assurance & Compliance category 18.09% 16.69% 17.98%
Number of salaries quoted 292 383 356
10th Percentile £23,500 £25,000 £24,500
25th Percentile £24,500 £27,875 £26,250
Median annual salary (50th Percentile) £30,500 £34,000 £34,500
Median % change year-on-year -10.29% -1.45% -18.82%
75th Percentile £39,000 £45,000 £52,125
90th Percentile £52,500 £60,000 £69,250
England median annual salary £32,500 £39,475 £38,414
% change year-on-year -17.67% +2.76% -8.54%

All Quality Assurance and Compliance Skills
South East

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 2,029 3,037 2,915
As % of all permanent jobs advertised in the South East 15.73% 19.86% 15.64%
Number of salaries quoted 1,320 1,397 1,894
10th Percentile £25,975 £28,500 £28,250
25th Percentile £33,158 £36,713 £37,500
Median annual salary (50th Percentile) £48,000 £51,350 £52,500
Median % change year-on-year -6.52% -2.19% +5.00%
75th Percentile £63,750 £67,500 £65,000
90th Percentile £77,500 £81,250 £79,625
England median annual salary £55,000 £57,500 £55,000
% change year-on-year -4.35% +4.55% -

SLA
Job Vacancy Trend in the South East

Job postings citing SLA as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for SLA in the South East

SLA
Salary Trend in the South East

3-month moving average salary quoted in jobs citing SLA in the South East.

Salary trend for SLA in the South East

SLA
Salary Histogram in the South East

Salary distribution for jobs citing SLA in the South East over the 6 months to 26 February 2024.

Salary histogram for SLA in the South East

SLA
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the South East region over the 6 months to 26 February 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley -20 175 £31,000 -12.06% 46
Berkshire 0 109 £31,500 -20.20% 19
Surrey +50 82 £25,000 -24.24% 18
Hampshire +13 73 £32,500 +8.33% 10
Buckinghamshire -53 35 £31,000 -4.62% 15
Oxfordshire +44 31 £25,000 -9.09% 12
Kent -4 19 £41,500 +3.75% 7
West Sussex +26 6 £32,000 +18.52% 2
East Sussex +24 6 £37,500 -21.05% 4
Middlesex +14 3 £35,000 -41.54%
SLA
England

SLA
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 45 (12.26%) WebLogic
2 36 (9.81%) Microsoft Exchange
3 19 (5.18%) SharePoint
4 18 (4.90%) Oracle Service Bus
5 9 (2.45%) IIS
6 1 (0.27%) Tomcat
Applications
1 102 (27.79%) Microsoft Office
2 37 (10.08%) Microsoft Excel
3 18 (4.90%) MS Visio
4 5 (1.36%) Microsoft PowerPoint
4 5 (1.36%) Spreadsheet
5 1 (0.27%) Adobe Creative Suite
Business Applications
1 18 (4.90%) Remedy ITSM
2 5 (1.36%) assyst
3 1 (0.27%) Unit4 Business World
Cloud Services
1 116 (31.61%) Microsoft 365
2 73 (19.89%) Azure
3 20 (5.45%) Mimecast
4 15 (4.09%) AWS
4 15 (4.09%) SaaS
5 10 (2.72%) Entra ID
6 8 (2.18%) Power Platform
7 6 (1.63%) OneDrive
8 4 (1.09%) Azure DevOps
8 4 (1.09%) Azure Storage
8 4 (1.09%) Dynamics 365
9 1 (0.27%) Azure ExpressRoute
9 1 (0.27%) Azure Monitor
9 1 (0.27%) Azure Pipelines
9 1 (0.27%) Datadog
9 1 (0.27%) GCP
9 1 (0.27%) OpenDNS
9 1 (0.27%) PaaS
Communications & Networking
1 29 (7.90%) Firewall
2 23 (6.27%) VPN
3 17 (4.63%) VoIP
4 16 (4.36%) Internet
4 16 (4.36%) TCP/IP
5 12 (3.27%) Wi-Fi
6 11 (3.00%) DHCP
6 11 (3.00%) DNS
6 11 (3.00%) FTP
6 11 (3.00%) LAN
7 9 (2.45%) Wireless
8 7 (1.91%) LTE
8 7 (1.91%) Unified Communications
9 6 (1.63%) 3G
9 6 (1.63%) 4G
9 6 (1.63%) VSAT
10 4 (1.09%) WAN
11 3 (0.82%) Intranet
12 2 (0.54%) Remote Desktop
12 2 (0.54%) VLAN
Database & Business Intelligence
1 28 (7.63%) Elasticsearch
2 25 (6.81%) Oracle Database
3 18 (4.90%) Oracle Database 10g
3 18 (4.90%) Oracle Database 11g
3 18 (4.90%) VLDB
4 9 (2.45%) SQL Server
5 7 (1.91%) MySQL
5 7 (1.91%) SQL Server Integration Services
6 2 (0.54%) GIS
7 1 (0.27%) DTS
7 1 (0.27%) Power BI
Development Applications
1 8 (2.18%) JIRA
2 1 (0.27%) MSI
General
1 212 (57.77%) Social Skills
2 70 (19.07%) Analytical Skills
3 49 (13.35%) Finance
4 48 (13.08%) Billing
5 25 (6.81%) Telecoms
6 23 (6.27%) Organisational Skills
7 18 (4.90%) Public Sector
8 16 (4.36%) Documentation Skills
9 15 (4.09%) Police
10 12 (3.27%) Presentation Skills
11 11 (3.00%) Inclusion and Diversity
12 9 (2.45%) Back Office
12 9 (2.45%) Law
12 9 (2.45%) Legal
13 7 (1.91%) Digital Economy
14 6 (1.63%) Military
15 5 (1.36%) Banking
16 4 (1.09%) Advertising
16 4 (1.09%) Retail
17 3 (0.82%) Aerospace
Job Titles
1 96 (26.16%) Analyst
2 65 (17.71%) Support Analyst
3 49 (13.35%) Support Engineer
4 48 (13.08%) Applications Support
5 46 (12.53%) Applications Support Analyst
6 40 (10.90%) IT Support
7 33 (8.99%) Senior
8 29 (7.90%) Service Manager
9 28 (7.63%) Senior Analyst
10 27 (7.36%) Senior Applications Support
10 27 (7.36%) Senior Applications Support Analyst
10 27 (7.36%) Senior Support Analyst
10 27 (7.36%) Service Analyst
11 26 (7.08%) Delivery Manager
11 26 (7.08%) Service Delivery Manager
12 23 (6.27%) Technical Engineer
13 22 (5.99%) Service Desk Analyst
14 20 (5.45%) 2nd Line Support
15 19 (5.18%) IT Engineer
15 19 (5.18%) IT Technician
Libraries, Frameworks & Software Standards
1 27 (7.36%) J2EE
1 27 (7.36%) Java EE
1 27 (7.36%) Spring
2 3 (0.82%) HTML
2 3 (0.82%) XML
3 1 (0.27%) .NET
3 1 (0.27%) .NET Framework
3 1 (0.27%) Kafka
3 1 (0.27%) LAMP
3 1 (0.27%) MEAN Stack
3 1 (0.27%) Web Services
Miscellaneous
1 61 (16.62%) Self-Motivation
2 49 (13.35%) Digital Signage
2 49 (13.35%) Video Conferencing
3 48 (13.08%) Video\Live Streaming
4 17 (4.63%) Driving Licence
5 13 (3.54%) Onboarding
6 11 (3.00%) Data Centre
7 9 (2.45%) BYOD
7 9 (2.45%) Management Information System
8 6 (1.63%) Foreign Exchange (FX)
9 4 (1.09%) EPoS
10 3 (0.82%) Clustering
10 3 (0.82%) Data Structures
10 3 (0.82%) PKI
10 3 (0.82%) Product Ownership
11 2 (0.54%) Low-Code
11 2 (0.54%) Replication
12 1 (0.27%) Device Driver
12 1 (0.27%) IVR
12 1 (0.27%) Thin Client
Operating Systems
1 120 (32.70%) Windows
2 54 (14.71%) Windows Server
3 45 (12.26%) Unix
4 37 (10.08%) Linux
5 31 (8.45%) Windows 10
6 20 (5.45%) Windows Server 2016
7 18 (4.90%) Solaris
8 17 (4.63%) Windows Server 2019
9 8 (2.18%) Windows Server 2012
10 6 (1.63%) Ubuntu
11 5 (1.36%) Apple iOS
12 4 (1.09%) Android
12 4 (1.09%) Mac OS
12 4 (1.09%) Windows 8
13 2 (0.54%) Red Hat Enterprise Linux
13 2 (0.54%) SUSE
14 1 (0.27%) Windows 7
14 1 (0.27%) Windows Server 2008
14 1 (0.27%) Windows XP
Processes & Methodologies
1 159 (43.32%) Customer Service
2 123 (33.51%) Problem-Solving
3 112 (30.52%) ITIL
4 68 (18.53%) Incident Management
5 67 (18.26%) Service Delivery
6 64 (17.44%) Service Management
7 56 (15.26%) Presales
8 52 (14.17%) Logistics
9 48 (13.08%) Preventative Maintenance
10 45 (12.26%) Actionable Insight
11 37 (10.08%) ITSM
12 30 (8.17%) Enterprise Architecture
13 28 (7.63%) Containerisation
14 27 (7.36%) Enterprise Search
14 27 (7.36%) Impact Assessments
14 27 (7.36%) Information Management
15 23 (6.27%) Infrastructure Engineering
16 21 (5.72%) Break/Fix
17 19 (5.18%) Performance Monitoring
18 18 (4.90%) Continuous Improvement
Programming Languages
1 31 (8.45%) SQL
2 28 (7.63%) Java
3 27 (7.36%) Shell Script
4 18 (4.90%) PL/SQL
5 17 (4.63%) PowerShell
6 6 (1.63%) Bash
7 3 (0.82%) ActionScript
7 3 (0.82%) JavaScript
7 3 (0.82%) Python
7 3 (0.82%) VB
8 1 (0.27%) C#
8 1 (0.27%) VBScript
Qualifications
1 86 (23.43%) Security Cleared
2 71 (19.35%) SC Cleared
3 65 (17.71%) Degree
4 31 (8.45%) Microsoft Certification
5 20 (5.45%) A+ Certification
6 18 (4.90%) DV Cleared
7 16 (4.36%) ITIL Foundation Certificate
8 14 (3.81%) Azure Certification
9 13 (3.54%) MCP
10 6 (1.63%) CCNA
10 6 (1.63%) Cisco Certification
10 6 (1.63%) GCSC
11 5 (1.36%) CCNP
11 5 (1.36%) Network+ Certification
12 3 (0.82%) ITIL Certification
13 2 (0.54%) APMP
13 2 (0.54%) CRISC
13 2 (0.54%) ISTQB
13 2 (0.54%) MCITP
14 1 (0.27%) Six Sigma Black Belt
Quality Assurance & Compliance
1 15 (4.09%) GDPR
2 8 (2.18%) Accessibility
3 4 (1.09%) QA
4 2 (0.54%) COBIT
4 2 (0.54%) GRC
4 2 (0.54%) ISO 9001
4 2 (0.54%) ISO/IEC 27001
4 2 (0.54%) PMO
5 1 (0.27%) Cyber Essentials
5 1 (0.27%) ISO 14001
System Software
1 117 (31.88%) Active Directory
2 23 (6.27%) Hyper-V
3 21 (5.72%) VMware Infrastructure
4 18 (4.90%) Oracle RAC
5 13 (3.54%) VMware ESXi
6 9 (2.45%) Virtual Desktop
7 3 (0.82%) OpenSSH
7 3 (0.82%) vSphere
7 3 (0.82%) XenApp
8 2 (0.54%) Firmware
9 1 (0.27%) Docker
9 1 (0.27%) Virtual Machines
Systems Management
1 27 (7.36%) OpenSSO
1 27 (7.36%) Single Sign-On
2 25 (6.81%) SCCM
3 24 (6.54%) Microsoft Intune
4 18 (4.90%) Data Guard
4 18 (4.90%) Oracle RMAN
5 8 (2.18%) WSUS
6 6 (1.63%) vCenter Server
7 4 (1.09%) Active Directory Federation Services
7 4 (1.09%) Terraform
8 3 (0.82%) Ansible
8 3 (0.82%) IBM BigFix
8 3 (0.82%) PowerCLI
9 1 (0.27%) Kibana
9 1 (0.27%) Kubernetes
Vendors
1 150 (40.87%) Microsoft
2 53 (14.44%) Oracle
3 49 (13.35%) Remedy
4 27 (7.36%) Cisco
5 22 (5.99%) VMware
6 20 (5.45%) ServiceNow
7 19 (5.18%) Sun
8 15 (4.09%) ConnectWise
8 15 (4.09%) Sophos
9 14 (3.81%) HP
10 13 (3.54%) Meraki
11 11 (3.00%) Apple
12 9 (2.45%) Barracuda Networks
13 8 (2.18%) Ubiquiti
14 7 (1.91%) Google
15 6 (1.63%) Dell
16 5 (1.36%) Citrix
16 5 (1.36%) Facebook
16 5 (1.36%) Juniper
16 5 (1.36%) YouTube