Period
to 22 October 2020

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 22 October 2020 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
England > South East
6 months to
22 Oct 2020
Same period 2019 Same period 2018
Rank 118 82 125
Rank change year-on-year -36 +43 -18
Permanent jobs citing SLA 195 927 754
As % of all permanent jobs advertised in the South East 2.44% 3.65% 2.59%
As % of the Quality Assurance & Compliance category 19.38% 25.81% 19.25%
Number of salaries quoted 138 607 623
Median annual salary £42,500 £40,000 £41,500
Median salary % change year-on-year +6.25% -3.61% +10.67%
10th Percentile £25,600 £23,500 £21,500
90th Percentile £75,750 £70,000 £63,750
England median annual salary £45,000 £40,500 £40,000
% change year-on-year +11.11% +1.25% +6.67%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
South East
Permanent vacancies with a requirement for quality assurance or compliance skills 1,006 3,592 3,916
As % of all permanent IT jobs advertised in the South East 12.57% 14.14% 13.44%
Number of salaries quoted 786 2,679 3,119
Median annual salary £52,500 £50,000 £48,500
Median salary % change year-on-year +5.00% +3.09% +7.78%
10th Percentile £32,500 £27,500 £29,200
90th Percentile £76,350 £76,250 £72,500
England median annual salary £55,000 £50,000 £50,000
% change year-on-year +10.00% - -

SLA
Job Vacancy Trend in the South East

Job postings citing SLA as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for SLA in the South East

SLA
Salary Trend in the South East

3-month moving average salary quoted in jobs citing SLA in the South East.

Salary trend for SLA in the South East

SLA
Salary Histogram in the South East

Salary distribution for jobs citing SLA in the South East over the 6 months to 22 October 2020.

Salary histogram for SLA in the South East

SLA
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the South East region over the 6 months to 22 October 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -21 60 £52,500 +19.32% 11
Hampshire +14 45 £37,500 +5.63% 13
Surrey +3 44 £42,500 +4.94% 4
Berkshire +19 35 £57,500 +43.75% 5
West Sussex -30 21 £57,500 +24.32% 1
Buckinghamshire -15 18 £50,000 +6.95% 3
Kent +13 12 £35,000 +7.69% 7
East Sussex -9 11 £40,950 +2.38% 1
Oxfordshire +45 7 £52,500 +31.25% 3
Middlesex - 2 £50,000 -
SLA
England

For the 6 months to 22 October 2020, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for SLA.

1 69 (35.38%) Active Directory
2 68 (34.87%) ITIL
3 64 (32.82%) Windows
4 61 (31.28%) Microsoft
4 61 (31.28%) Azure
5 51 (26.15%) VMware
6 42 (21.54%) Service Delivery
7 40 (20.51%) SQL
8 39 (20.00%) Office 365
9 37 (18.97%) DevOps
10 36 (18.46%) Citrix
11 32 (16.41%) Finance
11 32 (16.41%) Agile Software Development
12 30 (15.38%) Security Cleared
13 28 (14.36%) PowerShell
14 27 (13.85%) SC Cleared
14 27 (13.85%) SaaS
14 27 (13.85%) ISO/IEC 27001
14 27 (13.85%) Service Management
15 26 (13.33%) VMware Infrastructure
16 24 (12.31%) Cisco
16 24 (12.31%) Firewall
17 22 (11.28%) Information Security
17 22 (11.28%) Python
18 21 (10.77%) Java
18 21 (10.77%) Change Management
18 21 (10.77%) Degree
18 21 (10.77%) Data Centre
18 21 (10.77%) GDPR
19 20 (10.26%) Windows Server

SLA
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (9.74%) SharePoint
2 7 (3.59%) MS Exchange
3 5 (2.56%) IIS
4 3 (1.54%) Confluence
4 3 (1.54%) SAS
4 3 (1.54%) WebLogic
5 2 (1.03%) Apache
5 2 (1.03%) Skype for Business
5 2 (1.03%) Tomcat
6 1 (0.51%) Exchange Server 2000
6 1 (0.51%) Exchange Server 2010
6 1 (0.51%) SharePoint 2010
Applications
1 19 (9.74%) Microsoft Office
2 2 (1.03%) Microsoft Excel
Business Applications
1 2 (1.03%) Oracle Financials
2 1 (0.51%) Dynamics AX
2 1 (0.51%) Dynamics CRM
2 1 (0.51%) SAP PM
Cloud Services
1 61 (31.28%) Azure
2 39 (20.00%) Office 365
3 27 (13.85%) SaaS
4 17 (8.72%) AWS
5 16 (8.21%) Azure Active Directory
5 16 (8.21%) PaaS
6 12 (6.15%) IaaS
7 11 (5.64%) OneDrive
8 10 (5.13%) BPaaS
8 10 (5.13%) GCP
9 6 (3.08%) Serverless
10 4 (2.05%) AWS Lambda
10 4 (2.05%) Cloud Computing
11 3 (1.54%) Amazon CloudWatch
11 3 (1.54%) Azure Functions
12 1 (0.51%) Amazon EKS
12 1 (0.51%) Dynamics 365
12 1 (0.51%) Power Platform
12 1 (0.51%) PowerApps
Communications & Networking
1 24 (12.31%) Firewall
2 18 (9.23%) WAN
3 15 (7.69%) LAN
4 13 (6.67%) VPN
5 12 (6.15%) DNS
6 10 (5.13%) DHCP
7 6 (3.08%) Intrusion Detection
8 4 (2.05%) DMZ
8 4 (2.05%) Internet
8 4 (2.05%) Network Security
8 4 (2.05%) TCP/IP
9 3 (1.54%) Cisco ASA
9 3 (1.54%) Unified Communications
9 3 (1.54%) VoIP
10 2 (1.03%) IP Telephony
10 2 (1.03%) Remote Desktop
10 2 (1.03%) Skype
10 2 (1.03%) tcpdump
10 2 (1.03%) Wi-Fi
10 2 (1.03%) Wireless
Database & Business Intelligence
1 17 (8.72%) SQL Server
2 14 (7.18%) PostgreSQL
3 8 (4.10%) MongoDB
4 7 (3.59%) MySQL
5 6 (3.08%) Big Data
6 5 (2.56%) Apache Hive
6 5 (2.56%) BigQuery
6 5 (2.56%) Hadoop
7 3 (1.54%) Oracle Database
8 2 (1.03%) Azure SQL Database
8 2 (1.03%) Data Mining
8 2 (1.03%) RDBMS
8 2 (1.03%) Relational Database
9 1 (0.51%) BusinessObjects
9 1 (0.51%) Data Warehouse
9 1 (0.51%) Qlik Sense
9 1 (0.51%) QlikView
9 1 (0.51%) SQL Server 2008
9 1 (0.51%) SQL Server Integration Services
9 1 (0.51%) SQL Server Reporting Services
Development Applications
1 10 (5.13%) Visual Studio Team System
2 8 (4.10%) JIRA
3 3 (1.54%) Jenkins
4 2 (1.03%) Git (software)
5 1 (0.51%) Ant
5 1 (0.51%) Bitbucket
5 1 (0.51%) Octopus Deploy
5 1 (0.51%) Rational Rhapsody
General
1 32 (16.41%) Finance
2 17 (8.72%) Telecoms
3 12 (6.15%) Billing
4 10 (5.13%) Marketing
5 6 (3.08%) Banking
6 5 (2.56%) Legal
7 3 (1.54%) Aerospace
7 3 (1.54%) Mandarin Language
8 2 (1.03%) Digital Economy
8 2 (1.03%) Korean Language
9 1 (0.51%) Back Office
9 1 (0.51%) Electronics
9 1 (0.51%) Law
9 1 (0.51%) Pharmaceutical
9 1 (0.51%) Public Sector
Job Titles
1 34 (17.44%) Support Engineer
2 20 (10.26%) Analyst
3 19 (9.74%) Service Manager
4 18 (9.23%) Team Leader
5 15 (7.69%) 2nd Line Engineer
6 14 (7.18%) Architect
6 14 (7.18%) IT Support
7 13 (6.67%) 2nd Line Support
7 13 (6.67%) Operations Manager
8 12 (6.15%) 2nd Line Support Engineer
8 12 (6.15%) Network Engineer
9 11 (5.64%) IT Engineer
9 11 (5.64%) IT Manager
9 11 (5.64%) Telecoms Manager
10 10 (5.13%) Cloud Architect
10 10 (5.13%) Infrastructure Manager
11 9 (4.62%) 3rd Line Support
11 9 (4.62%) Infrastructure Team Leader
11 9 (4.62%) IT Infrastructure Team Leader
11 9 (4.62%) Site Engineer
Libraries, Frameworks & Software Standards
1 14 (7.18%) JSON
2 11 (5.64%) Web Services
3 8 (4.10%) .NET
4 6 (3.08%) YAML
5 4 (2.05%) ASP.NET
5 4 (2.05%) CSS
5 4 (2.05%) HTML
6 2 (1.03%) AngularJS
6 2 (1.03%) React
6 2 (1.03%) RESTful
6 2 (1.03%) SAML
6 2 (1.03%) SOAP
6 2 (1.03%) Twitter Bootstrap
6 2 (1.03%) WCF
6 2 (1.03%) WinForms
6 2 (1.03%) WPF
6 2 (1.03%) XML
7 1 (0.51%) EDI
7 1 (0.51%) Middleware
Miscellaneous
1 21 (10.77%) Data Centre
2 19 (9.74%) Management Information System
3 17 (8.72%) Public Cloud
4 11 (5.64%) Hybrid Cloud
4 11 (5.64%) IVR
4 11 (5.64%) Self-Motivation
5 10 (5.13%) Enterprise Software
6 7 (3.59%) Analytical Skills
7 6 (3.08%) iPhone
7 6 (3.08%) Private Cloud
8 4 (2.05%) Driving Licence
8 4 (2.05%) Greenfield Project
9 3 (1.54%) User Experience
9 3 (1.54%) Video Conferencing
10 2 (1.03%) Client/Server
10 2 (1.03%) Cloud Native
10 2 (1.03%) Data Protection Act
10 2 (1.03%) EMC VNXe
10 2 (1.03%) PKI
10 2 (1.03%) Wiki
Operating Systems
1 64 (32.82%) Windows
2 20 (10.26%) Windows Server
3 9 (4.62%) Linux
4 8 (4.10%) Unix
4 8 (4.10%) Windows 10
5 7 (3.59%) Windows 7
6 6 (3.08%) Android
7 4 (2.05%) Windows Server 2003
8 3 (1.54%) Solaris
8 3 (1.54%) Windows Server 2012
8 3 (1.54%) Windows XP
9 2 (1.03%) Windows 8
9 2 (1.03%) Windows Server 2008
10 1 (0.51%) CentOS
10 1 (0.51%) Ubuntu
Processes & Methodologies
1 68 (34.87%) ITIL
2 42 (21.54%) Service Delivery
3 37 (18.97%) DevOps
4 32 (16.41%) Agile Software Development
5 27 (13.85%) Service Management
6 22 (11.28%) Information Security
7 21 (10.77%) Change Management
8 20 (10.26%) Disaster Recovery
9 19 (9.74%) Infrastructure as Code
9 19 (9.74%) Problem-Solving
10 17 (8.72%) Computer Science
11 16 (8.21%) Incident Management
11 16 (8.21%) Stakeholder Management
12 15 (7.69%) Asset Management
12 15 (7.69%) Data Protection
13 14 (7.18%) High Availability
13 14 (7.18%) Problem Management
13 14 (7.18%) Project Management
14 13 (6.67%) Continuous Improvement
14 13 (6.67%) Security Architecture
Programming Languages
1 40 (20.51%) SQL
2 28 (14.36%) PowerShell
3 22 (11.28%) Python
4 21 (10.77%) Java
5 12 (6.15%) C
6 6 (3.08%) Bash Shell
6 6 (3.08%) PHP
7 5 (2.56%) JavaScript
8 2 (1.03%) C#
8 2 (1.03%) T-SQL
8 2 (1.03%) VBA
9 1 (0.51%) PL/SQL
Qualifications
1 30 (15.38%) Security Cleared
2 27 (13.85%) SC Cleared
3 21 (10.77%) Degree
4 15 (7.69%) ITIL Certification
5 14 (7.18%) DV Cleared
6 8 (4.10%) A+ Certification
6 8 (4.10%) Microsoft Certification
7 7 (3.59%) MCP
8 6 (3.08%) Cisco Certification
9 5 (2.56%) CCNA
10 4 (2.05%) Master's Degree
10 4 (2.05%) VMware Certified Professional (VCP)
11 3 (1.54%) CISM
11 3 (1.54%) CISSP
11 3 (1.54%) ITIL Foundation Certificate
11 3 (1.54%) MCSA
12 2 (1.03%) CISA
12 2 (1.03%) CRISC
12 2 (1.03%) NCDA
13 1 (0.51%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 27 (13.85%) ISO/IEC 27001
2 21 (10.77%) GDPR
3 11 (5.64%) Sarbanes-Oxley
4 9 (4.62%) NIST
5 6 (3.08%) ISO 22301
6 4 (2.05%) ISO/IEC 20000
6 4 (2.05%) NIST 800
7 3 (1.54%) PCI DSS
8 2 (1.03%) IFRS
9 1 (0.51%) JSP 440
9 1 (0.51%) QA
System Software
1 69 (35.38%) Active Directory
2 26 (13.33%) VMware Infrastructure
3 13 (6.67%) Hyper-V
4 10 (5.13%) XenApp
5 6 (3.08%) Terminal Server
6 5 (2.56%) Docker
6 5 (2.56%) Firmware
6 5 (2.56%) vSphere
7 3 (1.54%) VMware ESXi
8 2 (1.03%) Virtual Machines
8 2 (1.03%) VMware NSX
9 1 (0.51%) vCloud
Systems Management
1 14 (7.18%) SCCM
2 13 (6.67%) SCOM
2 13 (6.67%) Terraform
3 12 (6.15%) Kubernetes
4 11 (5.64%) vCenter Server
4 11 (5.64%) WSUS
5 8 (4.10%) Ansible
6 6 (3.08%) Microsoft Intune
7 5 (2.56%) Puppet
7 5 (2.56%) Single Sign-On
8 3 (1.54%) AirWatch
8 3 (1.54%) Host Intrusion Detection System
8 3 (1.54%) Network Intrusion Detection System
9 1 (0.51%) Opscode Chef
Vendors
1 61 (31.28%) Microsoft
2 51 (26.15%) VMware
3 36 (18.46%) Citrix
4 24 (12.31%) Cisco
5 9 (4.62%) Forcepoint
5 9 (4.62%) Oracle
6 7 (3.59%) Google
7 6 (3.08%) Juniper
7 6 (3.08%) Qualys
8 5 (2.56%) ServiceNow
9 4 (2.05%) Huawei
9 4 (2.05%) SAP
10 3 (1.54%) HP
10 3 (1.54%) Splunk
11 2 (1.03%) Apple
11 2 (1.03%) CheckPoint
11 2 (1.03%) CommVault
11 2 (1.03%) Dell
11 2 (1.03%) EMC
11 2 (1.03%) NetApp