Period
to 12 November 2018

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 12 November 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
England > South East
6 months to
12 Nov 2018
Same period 2017 Same period 2016
Rank 115 110 85
Rank change year-on-year -5 -25 +1
Permanent jobs citing SLA 753 881 1,217
As % of all permanent IT jobs advertised in the South East 2.64% 2.93% 3.46%
As % of the Quality Assurance & Compliance category 19.40% 23.76% 27.11%
Number of salaries quoted 621 732 963
South East median annual salary £42,500 £37,500 £37,500
Median salary % change year-on-year +13.33% - +7.14%
10th Percentile £22,000 £21,250 £20,500
90th Percentile £62,500 £67,500 £60,000
England median annual salary £40,000 £37,500 £37,500
% change year-on-year +6.67% - -

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
South East
Permanent vacancies with a requirement for quality assurance or compliance skills 3,882 3,708 4,489
As % of all permanent IT jobs advertised in the South East 13.59% 12.31% 12.76%
Number of salaries quoted 3,113 2,977 3,556
South East median annual salary £50,000 £45,000 £45,000
Median salary % change year-on-year +11.11% - -
10th Percentile £29,500 £26,250 £26,500
90th Percentile £72,500 £72,500 £70,000
England median annual salary £50,000 £50,000 £50,000

SLA
Job Vacancy Trend in the South East

Job postings citing SLA as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for SLA in the South East

SLA
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in the South East.

Salary trend for SLA in the South East

SLA
Salary Histogram in the South East

The salary distribution of IT jobs citing SLA in the South East over the 6 months to 12 November 2018.

Salary histogram for SLA in the South East

SLA
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the South East region over the 6 months to 12 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -1 309 £42,500 +6.25% 32
Hampshire -26 191 £40,000 +33.33% 19
Berkshire -18 159 £40,000 - 17
Surrey +3 147 £35,000 -22.22% 19
Buckinghamshire +43 118 £41,500 +48.21% 13
West Sussex -20 43 £50,000 +33.33% 2
Oxfordshire -13 32 £48,750 +14.71% 2
Kent +21 29 £42,500 +70.00% 5
East Sussex +5 22 £42,500 +13.33%
Middlesex +5 3 £47,500 +61.02% 1
Sussex +5 1 - -
Home Counties - 1 £65,000 -
SLA
England

For the 6 months to 12 November 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for SLA.

1 331 (43.96%) ITIL
2 234 (31.08%) Windows
3 209 (27.76%) Microsoft
4 156 (20.72%) Active Directory
5 132 (17.53%) Service Management
6 131 (17.40%) Service Delivery
7 119 (15.80%) Microsoft Office
8 112 (14.87%) Linux
9 108 (14.34%) Office 365
10 106 (14.08%) SQL
11 101 (13.41%) Windows 7
12 96 (12.75%) Problem Management
12 96 (12.75%) Finance
13 93 (12.35%) Incident Management
14 83 (11.02%) Problem-Solving
15 81 (10.76%) VMware
15 81 (10.76%) Windows Server
16 77 (10.23%) Oracle
17 73 (9.69%) Agile Software Development
17 73 (9.69%) Windows 10
18 72 (9.56%) Firewall
19 71 (9.43%) SQL Server
20 70 (9.30%) Change Management
20 70 (9.30%) Degree
21 69 (9.16%) Microsoft Excel
21 69 (9.16%) Cisco
22 64 (8.50%) Citrix
23 62 (8.23%) Security Cleared
24 59 (7.84%) Retail
24 59 (7.84%) Continuous Improvement

SLA
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 44 (5.84%) MS Exchange
2 29 (3.85%) WebLogic
3 22 (2.92%) IIS
4 20 (2.66%) MQSeries
5 16 (2.12%) SharePoint
6 12 (1.59%) Exchange Server 2010
7 8 (1.06%) SharePoint 2013
8 6 (0.80%) Apache
8 6 (0.80%) Blackberry Enterprise Server
9 5 (0.66%) NetWeaver
10 4 (0.53%) Exchange Server 2003
10 4 (0.53%) nginx
10 4 (0.53%) Skype for Business
10 4 (0.53%) Tomcat
11 3 (0.40%) Elasticsearch
11 3 (0.40%) Exchange Server 2013
11 3 (0.40%) IBM Domino
12 2 (0.27%) Apache Spark
12 2 (0.27%) BizTalk Server
12 2 (0.27%) SAS
Applications
1 119 (15.80%) Microsoft Office
2 69 (9.16%) Microsoft Excel
3 33 (4.38%) Microsoft PowerPoint
4 14 (1.86%) MS Visio
5 11 (1.46%) Microsoft Project
6 4 (0.53%) Spreadsheet
7 1 (0.13%) Open Workbench
Business Applications
1 8 (1.06%) assyst
2 6 (0.80%) SAP ERP
3 5 (0.66%) Dynamics AX
3 5 (0.66%) Dynamics CRM
4 2 (0.27%) PeopleSoft Financials
4 2 (0.27%) PeopleSoft HRMS
4 2 (0.27%) Remedy ITSM
4 2 (0.27%) SAP Forecasting and Replenishment
4 2 (0.27%) SAP S/4HANA
5 1 (0.13%) SAP GRC
5 1 (0.13%) SAP IS-U
Cloud Services
1 108 (14.34%) Office 365
2 55 (7.30%) Amazon AWS
3 43 (5.71%) Microsoft Azure
4 26 (3.45%) SaaS
5 18 (2.39%) AWS Lambda
5 18 (2.39%) DigitalOcean
5 18 (2.39%) Serverless
6 15 (1.99%) Cloud Computing
7 7 (0.93%) IaaS
8 6 (0.80%) Boomi
8 6 (0.80%) PaaS
9 5 (0.66%) AWS CloudFormation
9 5 (0.66%) Dynamics 365
10 4 (0.53%) Amazon EC2
10 4 (0.53%) Amazon S3
10 4 (0.53%) Virtual Private Cloud
11 3 (0.40%) Amazon CloudWatch
11 3 (0.40%) Azure Active Directory
12 2 (0.27%) Google Cloud Platform
12 2 (0.27%) OneDrive
Communications & Networking
1 72 (9.56%) Firewall
2 58 (7.70%) LAN
2 58 (7.70%) WAN
3 51 (6.77%) TCP/IP
4 50 (6.64%) VPN
5 37 (4.91%) Wireless
6 32 (4.25%) VoIP
7 30 (3.98%) MPLS
8 29 (3.85%) DNS
9 23 (3.05%) Unified Communications
9 23 (3.05%) Wi-Fi
10 21 (2.79%) Internet
10 21 (2.79%) Network Security
11 19 (2.52%) Ethernet
12 14 (1.86%) DHCP
12 14 (1.86%) Intrusion Detection
12 14 (1.86%) PBX
13 13 (1.73%) SAN
14 12 (1.59%) BGP
14 12 (1.59%) Remote Desktop
Database & Business Intelligence
1 71 (9.43%) SQL Server
2 26 (3.45%) Oracle Reports
3 24 (3.19%) MySQL
4 22 (2.92%) Redis
5 17 (2.26%) Relational Database
6 16 (2.12%) RDBMS
7 14 (1.86%) Oracle Database
8 10 (1.33%) Data Mining
9 9 (1.20%) BusinessObjects
9 9 (1.20%) SQL Server Integration Services
9 9 (1.20%) SQL Server Reporting Services
10 7 (0.93%) Data Warehouse
10 7 (0.93%) Oracle Database 11g
10 7 (0.93%) SQL Server 2008
11 6 (0.80%) NoSQL
11 6 (0.80%) SAP HANA
12 5 (0.66%) Oracle Database 12c
12 5 (0.66%) SQL Server 2012
13 4 (0.53%) SQL Server 2014
13 4 (0.53%) SQL Server 2016
Development Applications
1 20 (2.66%) Git (software)
2 10 (1.33%) Oracle Forms
3 9 (1.20%) JIRA
4 2 (0.27%) Jenkins
4 2 (0.27%) PeopleTools
5 1 (0.13%) Firebug
5 1 (0.13%) GitLab
5 1 (0.13%) LSMW
5 1 (0.13%) Redmine
5 1 (0.13%) SQL Server Management Studio (SSMS)
5 1 (0.13%) Vagrant
5 1 (0.13%) Visual Studio
5 1 (0.13%) Webistrano
General
1 96 (12.75%) Finance
2 59 (7.84%) Retail
3 43 (5.71%) Telecoms
4 31 (4.12%) Back Office
5 30 (3.98%) Legal
6 25 (3.32%) Law
7 18 (2.39%) Hindi Language
7 18 (2.39%) Punjabi Language
7 18 (2.39%) Urdu Language
8 10 (1.33%) Marketing
9 9 (1.20%) Advertising
10 7 (0.93%) Billing
11 6 (0.80%) French Language
12 5 (0.66%) Banking
12 5 (0.66%) Electronics
13 4 (0.53%) Italian Language
14 3 (0.40%) German Language
14 3 (0.40%) Manufacturing
15 2 (0.27%) Military
16 1 (0.13%) Dutch Language
Job Titles
1 238 (31.61%) Analyst
2 103 (13.68%) Support Analyst
3 83 (11.02%) Service Analyst
4 64 (8.50%) Service Desk Analyst
5 63 (8.37%) Support Engineer
6 61 (8.10%) Service Manager
7 47 (6.24%) Applications Support
8 45 (5.98%) IT Support
9 38 (5.05%) Applications Support Analyst
9 38 (5.05%) Network Engineer
10 35 (4.65%) 1st Line Support
10 35 (4.65%) IT Manager
11 34 (4.52%) Senior Analyst
11 34 (4.52%) Services Delivery Manager
12 33 (4.38%) Delivery Manager
13 29 (3.85%) Developer
13 29 (3.85%) Team Leader
14 28 (3.72%) 2nd Line Support
15 25 (3.32%) Desktop Support
15 25 (3.32%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 29 (3.85%) HTML
2 27 (3.59%) CSS
3 23 (3.05%) Middleware
3 23 (3.05%) XML
4 20 (2.66%) .NET
5 19 (2.52%) AngularJS
6 18 (2.39%) Node.js
7 17 (2.26%) Oracle Fusion
8 16 (2.12%) ASP.NET
8 16 (2.12%) Web Services
9 14 (1.86%) Express
9 14 (1.86%) Sails.js
10 11 (1.46%) SAP Fiori
11 9 (1.20%) SAP PI
12 8 (1.06%) J2EE
12 8 (1.06%) MEAN Stack
12 8 (1.06%) SAP ALE
12 8 (1.06%) XML Messaging
12 8 (1.06%) XML Schema
13 7 (0.93%) IDoc
Miscellaneous
1 53 (7.04%) Analytical Skills
2 40 (5.31%) Data Centre
3 39 (5.18%) Management Information System
4 37 (4.91%) Self-Motivation
5 23 (3.05%) Driving Licence
6 21 (2.79%) User Experience
7 20 (2.66%) Computer Science
8 19 (2.52%) Virtual Team
9 13 (1.73%) Handset
10 12 (1.59%) EPoS
11 11 (1.46%) Blackberry
11 11 (1.46%) CMDB
12 9 (1.20%) Clustering
12 9 (1.20%) e-Learning
13 8 (1.06%) Greenfield Project
13 8 (1.06%) Replication
14 7 (0.93%) Data Protection Act
15 5 (0.66%) HACMP
15 5 (0.66%) iPhone
15 5 (0.66%) PMI
Operating Systems
1 234 (31.08%) Windows
2 112 (14.87%) Linux
3 101 (13.41%) Windows 7
4 81 (10.76%) Windows Server
5 73 (9.69%) Windows 10
6 58 (7.70%) Unix
7 34 (4.52%) Windows 8
7 34 (4.52%) Windows Server 2008
8 23 (3.05%) Windows Server 2012
9 19 (2.52%) Solaris
10 16 (2.12%) Windows XP
11 11 (1.46%) Android
11 11 (1.46%) CentOS
11 11 (1.46%) Ubuntu
12 10 (1.33%) AIX
12 10 (1.33%) Apple iOS
12 10 (1.33%) Red Hat Enterprise Linux
13 9 (1.20%) Windows 2000
14 8 (1.06%) Windows Vista
15 5 (0.66%) Debian
Processes & Methodologies
1 331 (43.96%) ITIL
2 132 (17.53%) Service Management
3 131 (17.40%) Service Delivery
4 96 (12.75%) Problem Management
5 93 (12.35%) Incident Management
6 83 (11.02%) Problem-Solving
7 73 (9.69%) Agile Software Development
8 70 (9.30%) Change Management
9 59 (7.84%) Continuous Improvement
10 58 (7.70%) Root Cause Analysis
11 50 (6.64%) ITIL V3
12 48 (6.37%) Project Management
13 41 (5.44%) Data Protection
14 38 (5.05%) ITSM
15 37 (4.91%) Disaster Recovery
15 37 (4.91%) Service Delivery Management
16 32 (4.25%) Stakeholder Management
17 31 (4.12%) Decision-Making
18 30 (3.98%) Information Security
19 29 (3.85%) Logistics
Programming Languages
1 106 (14.08%) SQL
2 29 (3.85%) JavaScript
3 26 (3.45%) Java
4 23 (3.05%) PHP
5 17 (2.26%) Shell Script
6 16 (2.12%) C#
7 14 (1.86%) ES6
7 14 (1.86%) ES8
8 13 (1.73%) PL/SQL
9 10 (1.33%) Bash Shell
9 10 (1.33%) Python
10 9 (1.20%) PowerShell
10 9 (1.20%) T-SQL
11 8 (1.06%) ABAP
12 6 (0.80%) C
12 6 (0.80%) Perl
13 5 (0.66%) Ruby
14 1 (0.13%) Korn
14 1 (0.13%) VB
14 1 (0.13%) XPath
Qualifications
1 70 (9.30%) Degree
2 62 (8.23%) Security Cleared
3 54 (7.17%) Microsoft Certification
4 53 (7.04%) SC Cleared
5 43 (5.71%) Cisco Certification
5 43 (5.71%) ITIL Certification
6 41 (5.44%) MCSE
7 39 (5.18%) CCNA
8 25 (3.32%) VMware Certified Professional (VCP)
9 20 (2.66%) CCNP
10 17 (2.26%) MCP
11 16 (2.12%) PMI Certification
12 13 (1.73%) ISEB
12 13 (1.73%) PMP
13 12 (1.59%) DV Cleared
14 10 (1.33%) A+ Certification
14 10 (1.33%) MCSA
15 9 (1.20%) HNC
16 8 (1.06%) HND
16 8 (1.06%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 37 (4.91%) GDPR
2 17 (2.26%) ISO/IEC 27001
3 14 (1.86%) QA
4 11 (1.46%) PMO
5 10 (1.33%) ISO/IEC 20000
6 8 (1.06%) Sarbanes-Oxley
7 6 (0.80%) PCI DSS
8 5 (0.66%) Cyber Essentials
9 4 (0.53%) Data Quality
10 2 (0.27%) COBIT
11 1 (0.13%) ISO 22301
11 1 (0.13%) P3O
System Software
1 156 (20.72%) Active Directory
2 57 (7.57%) VMware Infrastructure
3 28 (3.72%) Hyper-V
4 25 (3.32%) Virtual Machines
5 23 (3.05%) XenDesktop
6 21 (2.79%) Docker
6 21 (2.79%) XenApp
7 16 (2.12%) vSphere
8 12 (1.59%) Oracle RAC
9 9 (1.20%) Virtual Servers
10 6 (0.80%) Veritas Cluster Server
11 5 (0.66%) GPFS
12 4 (0.53%) Firmware
12 4 (0.53%) VMware ESXi
13 3 (0.40%) Virtual Desktop
14 2 (0.27%) Microsoft App-V
15 1 (0.13%) EMC RecoverPoint
15 1 (0.13%) NFS
15 1 (0.13%) ProxySG
15 1 (0.13%) Samba
Systems Management
1 39 (5.18%) SCCM
2 25 (3.32%) Puppet
3 19 (2.52%) Oracle Enterprise Manager
4 12 (1.59%) Nagios
5 6 (0.80%) Opscode Chef
5 6 (0.80%) ZABBIX
6 5 (0.66%) Ansible
6 5 (0.66%) Suricata
7 4 (0.53%) Backup Exec
7 4 (0.53%) Data Guard
7 4 (0.53%) Nessus
7 4 (0.53%) NetBackup
7 4 (0.53%) Oracle RMAN
7 4 (0.53%) SCOM
8 3 (0.40%) Grafana
8 3 (0.40%) Kibana
8 3 (0.40%) Norton AntiVirus
8 3 (0.40%) Perfmon
8 3 (0.40%) Systems Management Server (SMS)
8 3 (0.40%) WSUS
Vendors
1 209 (27.76%) Microsoft
2 81 (10.76%) VMware
3 77 (10.23%) Oracle
4 69 (9.16%) Cisco
5 64 (8.50%) Citrix
6 44 (5.84%) SAP
7 37 (4.91%) HP
7 37 (4.91%) ServiceNow
8 25 (3.32%) Remedy
9 23 (3.05%) Sony
10 22 (2.92%) IBM
10 22 (2.92%) Juniper
11 20 (2.66%) SolarWinds
12 16 (2.12%) NetApp
13 15 (1.99%) iManage
14 14 (1.86%) Apple
14 14 (1.86%) CheckPoint
14 14 (1.86%) Palo Alto
15 11 (1.46%) F5
16 10 (1.33%) Riverbed