Period
to 19 February 2018

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 19 February 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
England > South East
6 months to
19 Feb 2018
Same period 2017 Same period 2016
Rank 103 86 76
Rank change year-on-year -17 -10 -3
Permanent jobs citing SLA 908 1,034 1,518
As % of all permanent IT jobs advertised in the South East 2.89% 3.33% 3.68%
As % of the Quality Assurance & Compliance category 22.98% 27.41% 28.23%
Number of salaries quoted 763 869 1,287
South East median annual salary £33,500 £37,500 £37,000
Median salary % change year-on-year -10.67% +1.35% +5.71%
10th Percentile £21,000 £20,500 £20,250
90th Percentile £63,750 £60,000 £62,500
England median annual salary £35,500 £37,500 £37,500
% change year-on-year -5.33% - -

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
South East
Permanent vacancies with a requirement for quality assurance or compliance skills 3,952 3,772 5,378
As % of all permanent IT jobs advertised in the South East 12.56% 12.15% 13.04%
Number of salaries quoted 3,158 3,036 4,449
South East median annual salary £45,000 £45,000 £45,000
10th Percentile £25,750 £26,000 £25,000
90th Percentile £72,500 £67,500 £67,500
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

SLA
Job Vacancy Trend in the South East

Job postings citing SLA as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for SLA in the South East

SLA
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in the South East.

Salary trend for SLA in the South East

SLA
Salary Histogram in the South East

The salary distribution of IT jobs citing SLA in the South East over the 6 months to 19 February 2018.

Salary histogram for SLA in the South East

SLA
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the South East region over the 6 months to 19 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -37 311 £40,000 +23.08% 56
Hampshire +25 281 £28,000 -17.04% 24
Surrey -41 186 £42,000 +12.00% 17
Berkshire -63 145 £40,000 +6.67% 24
Buckinghamshire -21 100 £32,500 +8.33% 16
West Sussex +7 71 £43,750 -12.50% 5
Oxfordshire +25 69 £52,500 +84.21% 16
Kent +20 35 £38,000 +1.33% 7
East Sussex -30 17 £28,500 -36.67% 3
M4 Corridor +2 12 £62,500 +127.27%
Middlesex +9 2 - -
SLA
England

For the 6 months to 19 February 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region with a requirement for SLA.

1 381 (41.96%) Windows
2 378 (41.63%) ITIL
3 290 (31.94%) Microsoft
4 224 (24.67%) Active Directory
5 184 (20.26%) Windows Server
6 160 (17.62%) Microsoft Office
7 155 (17.07%) VMware
8 154 (16.96%) Service Management
9 139 (15.31%) Cisco
10 138 (15.20%) SQL
11 133 (14.65%) Finance
12 128 (14.10%) Service Delivery
13 118 (13.00%) Linux
14 114 (12.56%) Office 365
15 107 (11.78%) Windows 7
16 99 (10.90%) VMware Infrastructure
17 95 (10.46%) SQL Server
18 89 (9.80%) Change Management
19 84 (9.25%) Continuous Improvement
20 81 (8.92%) Problem Management
21 79 (8.70%) Firewall
21 79 (8.70%) MS Exchange
22 78 (8.59%) Microsoft Excel
22 78 (8.59%) Windows Server 2008
23 76 (8.37%) DNS
24 70 (7.71%) Windows Server 2012
25 69 (7.60%) Citrix
26 68 (7.49%) Security Cleared
26 68 (7.49%) ITIL V3
27 66 (7.27%) Incident Management

SLA
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 79 (8.70%) MS Exchange
2 37 (4.07%) IIS
3 27 (2.97%) SharePoint
4 25 (2.75%) Exchange Server 2010
5 17 (1.87%) Skype for Business
6 10 (1.10%) BizTalk Server
7 9 (0.99%) Blackberry Enterprise Server
8 8 (0.88%) Exchange Server 2007
9 7 (0.77%) Apache
9 7 (0.77%) Exchange Server 2013
9 7 (0.77%) nginx
10 6 (0.66%) Documentum
11 5 (0.55%) Exchange Server 2003
12 2 (0.22%) CMS
12 2 (0.22%) Drupal
13 1 (0.11%) Adobe Experience Manager
13 1 (0.11%) Joomla!
13 1 (0.11%) SAP Portal
13 1 (0.11%) SharePoint 2013
13 1 (0.11%) WordPress
Applications
1 160 (17.62%) Microsoft Office
2 78 (8.59%) Microsoft Excel
3 42 (4.63%) Microsoft PowerPoint
4 21 (2.31%) MS Visio
5 5 (0.55%) InfoPath
6 1 (0.11%) Spreadsheet
Business Applications
1 7 (0.77%) Dynamics NAV
2 6 (0.66%) Oracle AGIS
2 6 (0.66%) Oracle Assets
2 6 (0.66%) Oracle EBS
2 6 (0.66%) Oracle EBS R12
2 6 (0.66%) Oracle Subledger Accounting
2 6 (0.66%) PlanetPress Connect
3 4 (0.44%) Oracle Financials
3 4 (0.44%) Remedy ITSM
4 3 (0.33%) Dynamics CRM
4 3 (0.33%) Salesforce.com CRM
4 3 (0.33%) SAP ERP
5 2 (0.22%) Adobe Campaign
5 2 (0.22%) Oracle Cash Management
5 2 (0.22%) Oracle General Ledger
5 2 (0.22%) Oracle Internet Expenses
5 2 (0.22%) Oracle iProcurement
5 2 (0.22%) Oracle Payables
5 2 (0.22%) Oracle Receivables
5 2 (0.22%) Visualfiles
Cloud Services
1 114 (12.56%) Office 365
2 34 (3.74%) Microsoft Azure
3 31 (3.41%) Cloud Computing
4 27 (2.97%) SaaS
5 11 (1.21%) IaaS
6 8 (0.88%) Amazon AWS
7 5 (0.55%) Google Analytics
8 4 (0.44%) GitHub
9 3 (0.33%) Azure Active Directory
10 2 (0.22%) OneDrive
10 2 (0.22%) PaaS
11 1 (0.11%) Adobe Analytics
11 1 (0.11%) AdWords
11 1 (0.11%) Amazon EC2
11 1 (0.11%) Amazon ELB
11 1 (0.11%) Amazon S3
11 1 (0.11%) AWS CloudFormation
11 1 (0.11%) SuccessFactors
11 1 (0.11%) Virtual Private Cloud
Communications & Networking
1 79 (8.70%) Firewall
2 76 (8.37%) DNS
3 61 (6.72%) TCP/IP
4 53 (5.84%) LAN
5 51 (5.62%) WAN
6 43 (4.74%) VPN
6 43 (4.74%) Wi-Fi
7 38 (4.19%) DHCP
7 38 (4.19%) Wireless
8 35 (3.85%) MPLS
9 33 (3.63%) SAN
10 29 (3.19%) Remote Desktop
10 29 (3.19%) VoIP
11 26 (2.86%) Network Security
12 21 (2.31%) HTTP
13 19 (2.09%) IP Telephony
13 19 (2.09%) OSPF
14 17 (1.87%) NetScaler
15 16 (1.76%) SSL
16 15 (1.65%) VLAN
Database & Business Intelligence
1 95 (10.46%) SQL Server
2 10 (1.10%) DB2
3 9 (0.99%) GIS
4 8 (0.88%) SQL Server 2008
5 5 (0.55%) MySQL
6 4 (0.44%) Data Warehouse
6 4 (0.44%) Power BI
7 3 (0.33%) Data Mining
7 3 (0.33%) SQL Server 2005
8 2 (0.22%) Oracle BI EE
9 1 (0.11%) Amazon RDS
9 1 (0.11%) MS Access
9 1 (0.11%) Oracle Database
9 1 (0.11%) Oracle Database 10g
9 1 (0.11%) Oracle Database 11g
9 1 (0.11%) SQL Server 2012
9 1 (0.11%) SQL Server 2016
9 1 (0.11%) SQL Server Integration Services
9 1 (0.11%) SQL Server Reporting Services
9 1 (0.11%) Star Schema
Development Applications
1 11 (1.21%) WinDbg
2 5 (0.55%) Jenkins
3 3 (0.33%) JIRA
4 2 (0.22%) Visual Studio
5 1 (0.11%) Eclipse
5 1 (0.11%) Git (software)
5 1 (0.11%) NUnit
5 1 (0.11%) Subversion
5 1 (0.11%) TortoiseSVN
General
1 133 (14.65%) Finance
2 60 (6.61%) Telecoms
3 48 (5.29%) Legal
4 36 (3.96%) Retail
5 31 (3.41%) Law
6 25 (2.75%) Back Office
7 21 (2.31%) Marketing
8 15 (1.65%) Advertising
9 13 (1.43%) French Language
10 11 (1.21%) Games
11 10 (1.10%) German Language
12 9 (0.99%) Banking
12 9 (0.99%) Billing
13 6 (0.66%) Publishing
14 4 (0.44%) Manufacturing
15 3 (0.33%) Local Government
16 2 (0.22%) Electronics
17 1 (0.11%) Financial Institution
17 1 (0.11%) Russian Language
Job Titles
1 233 (25.66%) Analyst
2 96 (10.57%) Support Engineer
3 91 (10.02%) Service Manager
4 87 (9.58%) Service Analyst
4 87 (9.58%) Support Analyst
5 82 (9.03%) Service Desk Analyst
6 72 (7.93%) 2nd Line Support
7 60 (6.61%) IT Support
8 52 (5.73%) IT Manager
8 52 (5.73%) Team Leader
9 48 (5.29%) Network Engineer
10 39 (4.30%) Applications Support
11 38 (4.19%) 2nd Line Support Analyst
12 37 (4.07%) Desktop Support
12 37 (4.07%) Infrastructure Manager
13 36 (3.96%) Delivery Manager
14 33 (3.63%) Senior Analyst
14 33 (3.63%) Technical Support
15 32 (3.52%) 3rd Line Engineer
16 31 (3.41%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 30 (3.30%) .NET
2 13 (1.43%) ASP.NET
3 11 (1.21%) Middleware
4 10 (1.10%) Apache Camel
4 10 (1.10%) J2EE
4 10 (1.10%) jQuery
4 10 (1.10%) LDAP
5 8 (0.88%) AngularJS
5 8 (0.88%) ASP.NET Web Forms
6 7 (0.77%) Flash
6 7 (0.77%) HTML
7 6 (0.66%) CSS
7 6 (0.66%) Web Services
8 4 (0.44%) Software Packaging
9 3 (0.33%) SAP Fiori
10 2 (0.22%) ASP.NET MVC
10 2 (0.22%) COM
10 2 (0.22%) WCF
10 2 (0.22%) WF
10 2 (0.22%) XML
Miscellaneous
1 62 (6.83%) Analytical Skills
2 59 (6.50%) Management Information System
3 52 (5.73%) Data Centre
4 23 (2.53%) CMDB
5 16 (1.76%) Fat Client
5 16 (1.76%) Thin Client
5 16 (1.76%) Virtual Team
6 15 (1.65%) Clustering
6 15 (1.65%) Video Conferencing
7 13 (1.43%) Computer Science
8 12 (1.32%) Driving Licence
9 11 (1.21%) Enterprise Storage
10 9 (0.99%) Blackberry
10 9 (0.99%) User Experience
11 8 (0.88%) Greenfield Project
12 6 (0.66%) Enterprise Cloud
13 5 (0.55%) Mobile App
13 5 (0.55%) PKI
14 4 (0.44%) AS400
14 4 (0.44%) CCTV
Operating Systems
1 381 (41.96%) Windows
2 184 (20.26%) Windows Server
3 118 (13.00%) Linux
4 107 (11.78%) Windows 7
5 78 (8.59%) Windows Server 2008
6 70 (7.71%) Windows Server 2012
7 52 (5.73%) Windows Server 2003
8 47 (5.18%) Windows 10
9 27 (2.97%) Unix
10 17 (1.87%) CentOS
11 15 (1.65%) Apple iOS
11 15 (1.65%) Windows 8
12 13 (1.43%) Ubuntu
12 13 (1.43%) Windows XP
13 10 (1.10%) zOS
14 6 (0.66%) Debian
14 6 (0.66%) Mac OS
14 6 (0.66%) Mac OS X
15 3 (0.33%) Android
15 3 (0.33%) Oracle Linux
Processes & Methodologies
1 378 (41.63%) ITIL
2 154 (16.96%) Service Management
3 128 (14.10%) Service Delivery
4 89 (9.80%) Change Management
5 84 (9.25%) Continuous Improvement
6 81 (8.92%) Problem Management
7 68 (7.49%) ITIL V3
8 66 (7.27%) Incident Management
9 54 (5.95%) Stakeholder Management
10 50 (5.51%) Line Management
10 50 (5.51%) Time Management
11 45 (4.96%) Agile Software Development
12 44 (4.85%) Coaching
12 44 (4.85%) ITSM
13 37 (4.07%) Release Management
14 35 (3.85%) Project Management
15 33 (3.63%) Mentoring
16 31 (3.41%) DevOps
17 30 (3.30%) Asset Management
17 30 (3.30%) Data Analysis
Programming Languages
1 138 (15.20%) SQL
2 45 (4.96%) PowerShell
3 44 (4.85%) C#
4 33 (3.63%) Java
5 22 (2.42%) Python
6 18 (1.98%) Bash Shell
7 15 (1.65%) VB
8 12 (1.32%) JavaScript
8 12 (1.32%) VBScript
9 11 (1.21%) C++
9 11 (1.21%) Perl
10 8 (0.88%) PHP
10 8 (0.88%) sed
11 7 (0.77%) Ruby
12 6 (0.66%) C
13 4 (0.44%) T-SQL
14 3 (0.33%) PL/SQL
15 2 (0.22%) ABAP
16 1 (0.11%) SAPscript
16 1 (0.11%) VBA
Qualifications
1 68 (7.49%) Security Cleared
2 63 (6.94%) SC Cleared
3 56 (6.17%) Degree
4 50 (5.51%) Microsoft Certification
5 48 (5.29%) ITIL Certification
6 43 (4.74%) Cisco Certification
7 29 (3.19%) MCP
8 26 (2.86%) CCNA
9 15 (1.65%) CCNP
9 15 (1.65%) MCSE
10 14 (1.54%) ITIL Foundation Certificate
11 12 (1.32%) MCSA
12 10 (1.10%) CCIE
13 7 (0.77%) Computer Science Degree
14 6 (0.66%) ISEB
15 5 (0.55%) HND
15 5 (0.55%) RHCSA
16 4 (0.44%) CCDE
16 4 (0.44%) JNCIP
17 3 (0.33%) MCITP
Quality Assurance & Compliance
1 21 (2.31%) QA
2 12 (1.32%) ISO/IEC 27001
3 10 (1.10%) COBIT
4 7 (0.77%) PMO
5 6 (0.66%) ISO 9001
5 6 (0.66%) Sarbanes-Oxley
6 5 (0.55%) Data Quality
6 5 (0.55%) ISO/IEC 20000
7 4 (0.44%) PCI DSS
8 3 (0.33%) GDPR
9 1 (0.11%) BS25999
9 1 (0.11%) ISO 22301
System Software
1 224 (24.67%) Active Directory
2 99 (10.90%) VMware Infrastructure
3 55 (6.06%) Hyper-V
4 40 (4.41%) vSphere
5 18 (1.98%) VMware ESXi
6 9 (0.99%) XenApp
7 8 (0.88%) FreeRADIUS
7 8 (0.88%) XenDesktop
8 6 (0.66%) Virtual Desktop
8 6 (0.66%) Virtual Servers
9 5 (0.55%) BitLocker
10 3 (0.33%) Citrix Presentation Server
10 3 (0.33%) vCloud
10 3 (0.33%) VMware NSX
11 2 (0.22%) Firmware
11 2 (0.22%) Squid
11 2 (0.22%) VirtualBox
11 2 (0.22%) VMware Workstation
11 2 (0.22%) XenServer
12 1 (0.11%) Microsoft App-V
Systems Management
1 57 (6.28%) SCCM
2 15 (1.65%) Tivoli Storage Manager
3 14 (1.54%) SCOM
4 13 (1.43%) Failover Clustering
4 13 (1.43%) SCVMM
4 13 (1.43%) WSUS
5 12 (1.32%) Tivoli
6 10 (1.10%) Nessus
7 9 (0.99%) vCenter Server
8 8 (0.88%) FortiGate
8 8 (0.88%) Nagios
8 8 (0.88%) Opscode Chef
9 7 (0.77%) Systems Management Server (SMS)
10 6 (0.66%) PowerCLI
10 6 (0.66%) vMotion
11 4 (0.44%) Cisco CUCM
11 4 (0.44%) NetBackup
11 4 (0.44%) Puppet
12 3 (0.33%) Cisco Prime
12 3 (0.33%) PureDisk
Vendors
1 290 (31.94%) Microsoft
2 155 (17.07%) VMware
3 139 (15.31%) Cisco
4 69 (7.60%) Citrix
5 61 (6.72%) HP
6 45 (4.96%) Juniper
7 28 (3.08%) Remedy
8 27 (2.97%) Oracle
8 27 (2.97%) SAP
9 22 (2.42%) CheckPoint
10 21 (2.31%) Dell
10 21 (2.31%) Palo Alto
11 18 (1.98%) ServiceNow
12 17 (1.87%) Apple
12 17 (1.87%) IBM
12 17 (1.87%) Red Hat
12 17 (1.87%) SolarWinds
13 16 (1.76%) iManage
14 15 (1.65%) F5
15 13 (1.43%) Sophos