Period
to 19 November 2017

The median annual salary for a 2nd Line Support was £26,000 in advertised job vacancies in East Yorkshire during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
Yorkshire > East Yorkshire
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 41 50 42
Rank change year-on-year +9 -8 +9
Permanent jobs requiring a 2nd Line Support 13 2 3
As % of all permanent IT jobs advertised in East Yorkshire 3.70% 0.66% 0.99%
As % of the Job Titles category 3.79% 0.68% 1.01%
Number of salaries quoted 13 2 3
East Yorkshire median annual salary £26,000 £30,000 £25,000
Median salary % change year-on-year -13.33% +20.00% -
10th Percentile £20,500 £30,000 £23,500
90th Percentile £28,600 £30,000 £32,300
Yorkshire median annual salary £24,750 £25,000 £23,500
% change year-on-year -1.00% +6.38% +6.82%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in East Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East Yorkshire
Permanent vacancies in East Yorkshire with a recognized job title 343 296 296
% of permanent IT jobs with a recognized job title 97.72% 97.37% 97.37%
Number of salaries quoted 316 237 211
East Yorkshire median annual salary £35,000 £35,000 £37,500
Median salary % change year-on-year - -6.67% +25.00%
10th Percentile £21,250 £21,900 £25,250
90th Percentile £47,500 £57,500 £55,000
Yorkshire median annual salary £41,250 £40,000 £40,000
% change year-on-year +3.13% - +6.67%

2nd Line Support
Job Vacancy Trend in East Yorkshire

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in East Yorkshire.

Job vacancy trend for 2nd Line Support in East Yorkshire

2nd Line Support
Salary Trend in East Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in East Yorkshire.

Salary trend for 2nd Line Support in East Yorkshire

2nd Line Support
Job Locations in East Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the East Yorkshire region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hull +8 12 £26,000 -13.33%
Hessle - 1 £20,000 -
2nd Line Support
Yorkshire

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in East Yorkshire

For the 6 months to 19 November 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Yorkshire region featuring 2nd Line Support in the job title.

1 9 (69.23%) Windows
2 8 (61.54%) Microsoft
3 7 (53.85%) ITIL
3 7 (53.85%) Windows Server
4 5 (38.46%) Cisco
5 4 (30.77%) HP
6 3 (23.08%) Sage 200
6 3 (23.08%) SLA
6 3 (23.08%) Microsoft Certification
6 3 (23.08%) ITIL Certification
6 3 (23.08%) Sage
6 3 (23.08%) SQL
6 3 (23.08%) SAP
6 3 (23.08%) Linux
6 3 (23.08%) ERP
6 3 (23.08%) Degree
6 3 (23.08%) SAP Business One
7 2 (15.38%) Computer Science
7 2 (15.38%) ISO/IEC 20000
7 2 (15.38%) GNVQ
7 2 (15.38%) Windows Server 2008
7 2 (15.38%) SQL Server 2008
7 2 (15.38%) Hyper-V
7 2 (15.38%) Replication
7 2 (15.38%) Information Security
7 2 (15.38%) Service Management
7 2 (15.38%) Management Information System
7 2 (15.38%) DameWare
7 2 (15.38%) Windows XP
7 2 (15.38%) LAN

2nd Line Support Skill Set
Co-occurring IT Skills in East Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (7.69%) Microsoft Office
Business Applications
1 3 (23.08%) Sage 200
1 3 (23.08%) SAP Business One
Communications & Networking
1 2 (15.38%) LAN
1 2 (15.38%) VPN
1 2 (15.38%) WAN
1 2 (15.38%) WebEx
Database & Business Intelligence
1 2 (15.38%) SQL Server
1 2 (15.38%) SQL Server 2000
1 2 (15.38%) SQL Server 2005
1 2 (15.38%) SQL Server 2008
1 2 (15.38%) SQL Server 2012
General
1 1 (7.69%) Law
1 1 (7.69%) Legal
Miscellaneous
1 2 (15.38%) Computer Science
1 2 (15.38%) Management Information System
1 2 (15.38%) Replication
2 1 (7.69%) Analytical Skills
Operating Systems
1 9 (69.23%) Windows
2 7 (53.85%) Windows Server
3 3 (23.08%) Linux
4 2 (15.38%) Windows Server 2003
4 2 (15.38%) Windows Server 2008
4 2 (15.38%) Windows Server 2012
4 2 (15.38%) Windows XP
5 1 (7.69%) Unix
Processes & Methodologies
1 7 (53.85%) ITIL
2 3 (23.08%) ERP
3 2 (15.38%) Information Security
3 2 (15.38%) Service Management
4 1 (7.69%) Case Management
4 1 (7.69%) Time Management
Programming Languages
1 3 (23.08%) SQL
2 1 (7.69%) C
Qualifications
1 3 (23.08%) Degree
1 3 (23.08%) ITIL Certification
1 3 (23.08%) Microsoft Certification
2 2 (15.38%) Computer Science Degree
2 2 (15.38%) GNVQ
2 2 (15.38%) HND
2 2 (15.38%) MCP
2 2 (15.38%) MCSA
2 2 (15.38%) MCSE
3 1 (7.69%) Cisco Certification
Quality Assurance & Compliance
1 3 (23.08%) SLA
2 2 (15.38%) ISO/IEC 20000
System Software
1 2 (15.38%) Hyper-V
1 2 (15.38%) VMware ESXi
2 1 (7.69%) Active Directory
Systems Management
1 2 (15.38%) DameWare
1 2 (15.38%) Perfmon
Vendors
1 8 (61.54%) Microsoft
2 5 (38.46%) Cisco
3 4 (30.77%) HP
4 3 (23.08%) Sage
4 3 (23.08%) SAP