The median annual salary for a 2nd Line Support was £25,000 in advertised job vacancies in Yorkshire during the 3 months to 26 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
England / Yorkshire
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 167 172 185
Rank change year-on-year +5 +13  
Permanent jobs requiring a 2nd Line Support 75 64 73
As % of all permanent IT jobs advertised in Yorkshire 1.38% 1.15% 1.07%
As % of the Job Titles category 1.42% 1.18% 1.09%
Number of salaries quoted 67 55 63
Median salary £25,000 £24,000 £22,500
Median salary % change year-on-year +4.16% +6.66%  
90% offered a salary of more than £19,800 £20,200 £20,200
10% offered a salary of more than £29,300 £30,600 £26,750
UK excluding London median salary £25,500 £25,500 £25,000
% change year-on-year - +2.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Yorkshire
Permanent job vacancies with a job title containing a recognized job role 5296 5424 6722
As % of all permanent IT job vacancies advertised in Yorkshire 97.68% 97.71% 98.32%
Number of salaries quoted 4449 4599 5530
Median salary £40,000 £39,500 £40,000
Median salary % change year-on-year +1.26% -1.25%  
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £56,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

2nd Line Support
Job Vacancy Trend in Yorkshire

The job posting trend of jobs advertised in Yorkshire that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in Yorkshire

2nd Line Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Yorkshire.

Salary trend for 2nd Line Support in Yorkshire

2nd Line Support
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing 2nd Line Support in Yorkshire over the 3 months to 26 June 2017.

Salary histogram for 2nd Line Support in Yorkshire

2nd Line Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Yorkshire region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +21 51 £25,000 +5.26% 6
North Yorkshire +5 9 £27,500 +13.40%
East Yorkshire - 8 £27,500 - 1
South Yorkshire -13 7 £24,250 -8.49% 2
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 26 June 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring 2nd Line Support in the job title.

1 120 (79.47%) Windows
2 87 (57.62%) Microsoft
3 85 (56.29%) Active Directory
4 71 (47.02%) Windows Server
5 56 (37.09%) Microsoft Office
6 46 (30.46%) MS Exchange
6 46 (30.46%) Windows Server 2008
7 44 (29.14%) VMware
8 42 (27.81%) Windows Server 2012
9 38 (25.17%) SQL
10 35 (23.18%) ITIL
11 32 (21.19%) Microsoft Certification
12 31 (20.53%) WAN
12 31 (20.53%) LAN
13 29 (19.21%) Time Management
13 29 (19.21%) VMware Infrastructure
14 27 (17.88%) SLA
15 24 (15.89%) SQL Server
16 23 (15.23%) Windows XP
16 23 (15.23%) Windows Server 2003
16 23 (15.23%) Degree
17 21 (13.91%) Computer Science
17 21 (13.91%) VPN
17 21 (13.91%) Microsoft Excel
18 20 (13.25%) MCSE
18 20 (13.25%) MCSA
18 20 (13.25%) Microsoft PowerPoint
18 20 (13.25%) Windows 7
18 20 (13.25%) Hyper-V
19 19 (12.58%) Management Information System

2nd Line Support Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 46 (30.46%) MS Exchange
2 6 (3.97%) Exchange Server 2003
3 5 (3.31%) Exchange Server 2010
3 5 (3.31%) Exchange Server 2013
3 5 (3.31%) IIS
4 3 (1.99%) Blackberry Enterprise Server
4 3 (1.99%) Skype for Business
5 1 (0.66%) Apache
5 1 (0.66%) SharePoint
5 1 (0.66%) SharePoint 2010
5 1 (0.66%) Tomcat
Applications
1 56 (37.09%) Microsoft Office
2 21 (13.91%) Microsoft Excel
3 20 (13.25%) Microsoft PowerPoint
4 1 (0.66%) MS Visio
Business Applications
1 1 (0.66%) Dynamics AX
1 1 (0.66%) Dynamics CRM
1 1 (0.66%) Oracle Clinical
1 1 (0.66%) Visualfiles
Cloud Services
1 11 (7.28%) SaaS
2 9 (5.96%) Office 365
3 7 (4.64%) Mimecast
4 1 (0.66%) Microsoft Azure
Communications & Networking
1 31 (20.53%) LAN
1 31 (20.53%) WAN
2 21 (13.91%) VPN
3 17 (11.26%) DHCP
3 17 (11.26%) Firewall
4 16 (10.60%) DNS
5 13 (8.61%) WebEx
6 12 (7.95%) TCP/IP
7 9 (5.96%) SAN
8 7 (4.64%) VoIP
9 5 (3.31%) Broadband
9 5 (3.31%) Internet
10 4 (2.65%) Remote Desktop
11 3 (1.99%) FTP
11 3 (1.99%) MPLS
12 2 (1.32%) ADSL
12 2 (1.32%) Skype
12 2 (1.32%) VLAN
13 1 (0.66%) Cisco ASA
13 1 (0.66%) Wireless
Database & Business Intelligence
1 24 (15.89%) SQL Server
2 16 (10.60%) SQL Server 2008
3 13 (8.61%) SQL Server 2000
3 13 (8.61%) SQL Server 2005
3 13 (8.61%) SQL Server 2012
4 8 (5.30%) Crystal Reports
5 3 (1.99%) Data Mining
5 3 (1.99%) SQL Server Reporting Services
6 1 (0.66%) Electronic Patient Records
General
1 11 (7.28%) Finance
2 6 (3.97%) Law
3 5 (3.31%) Legal
4 4 (2.65%) Manufacturing
4 4 (2.65%) Telecoms
5 3 (1.99%) Automotive
6 2 (1.32%) Retail
7 1 (0.66%) Electronics
7 1 (0.66%) Games
7 1 (0.66%) Military
Libraries, Frameworks & Software Standards
1 3 (1.99%) .NET
2 2 (1.32%) COM
3 1 (0.66%) CSS
3 1 (0.66%) HTML
Miscellaneous
1 21 (13.91%) Computer Science
2 19 (12.58%) Management Information System
3 18 (11.92%) Replication
4 12 (7.95%) Analytical Skills
5 8 (5.30%) iPad
6 5 (3.31%) Blackberry
7 3 (1.99%) Enterprise Software
7 3 (1.99%) FMCG
7 3 (1.99%) RSA SecurID
8 1 (0.66%) Client/Server
8 1 (0.66%) Data Centre
8 1 (0.66%) e-Learning
8 1 (0.66%) Fintech
8 1 (0.66%) Handset
8 1 (0.66%) iPhone
8 1 (0.66%) NHS
Operating Systems
1 120 (79.47%) Windows
2 71 (47.02%) Windows Server
3 46 (30.46%) Windows Server 2008
4 42 (27.81%) Windows Server 2012
5 23 (15.23%) Windows Server 2003
5 23 (15.23%) Windows XP
6 20 (13.25%) Windows 7
7 12 (7.95%) Windows 10
8 5 (3.31%) Windows 8
9 4 (2.65%) Android
10 3 (1.99%) Windows Vista
11 2 (1.32%) Apple iOS
11 2 (1.32%) Linux
11 2 (1.32%) Unix
12 1 (0.66%) Windows Phone
Processes & Methodologies
1 35 (23.18%) ITIL
2 29 (19.21%) Time Management
3 17 (11.26%) Service Management
4 13 (8.61%) Information Security
5 6 (3.97%) B2B
6 5 (3.31%) Case Management
7 4 (2.65%) Change Management
8 3 (1.99%) Coaching
8 3 (1.99%) Customer Requirements
8 3 (1.99%) ERP
8 3 (1.99%) Penetration Testing
9 2 (1.32%) Application Packaging
9 2 (1.32%) CRM
9 2 (1.32%) Disaster Recovery
9 2 (1.32%) Email Filtering
9 2 (1.32%) Hardware Maintenance
9 2 (1.32%) Incident Management
9 2 (1.32%) Kalman Filter
9 2 (1.32%) Technical Analysis
9 2 (1.32%) Web Filtering
Programming Languages
1 38 (25.17%) SQL
2 3 (1.99%) VB
3 1 (0.66%) C
3 1 (0.66%) Java
3 1 (0.66%) PL/SQL
Qualifications
1 32 (21.19%) Microsoft Certification
2 23 (15.23%) Degree
3 20 (13.25%) MCSA
3 20 (13.25%) MCSE
4 16 (10.60%) Cisco Certification
5 15 (9.93%) CCNA
6 14 (9.27%) Computer Science Degree
6 14 (9.27%) HND
7 13 (8.61%) GNVQ
7 13 (8.61%) MCP
8 3 (1.99%) Network+ Certification
9 2 (1.32%) ITIL Foundation Certificate
9 2 (1.32%) SC Cleared
9 2 (1.32%) Security Cleared
10 1 (0.66%) A+ Certification
10 1 (0.66%) CCIE
10 1 (0.66%) HNC
10 1 (0.66%) MCDST
10 1 (0.66%) MCITP
10 1 (0.66%) MCTS
Quality Assurance & Compliance
1 27 (17.88%) SLA
2 13 (8.61%) ISO/IEC 20000
3 1 (0.66%) Data Quality
System Software
1 85 (56.29%) Active Directory
2 29 (19.21%) VMware Infrastructure
3 20 (13.25%) Hyper-V
4 13 (8.61%) VMware ESXi
5 5 (3.31%) Terminal Server
6 3 (1.99%) Terminal Services
6 3 (1.99%) VMware Workstation
7 1 (0.66%) Firmware
7 1 (0.66%) Microsoft Virtual Server
7 1 (0.66%) Virtual Servers
7 1 (0.66%) XenApp
7 1 (0.66%) XenDesktop
Systems Management
1 13 (8.61%) DameWare
1 13 (8.61%) Perfmon
2 4 (2.65%) SCCM
3 3 (1.99%) Microsoft Data Protection Manager
3 3 (1.99%) Norton AntiVirus
4 2 (1.32%) Backup Exec
Vendors
1 87 (57.62%) Microsoft
2 44 (29.14%) VMware
3 12 (7.95%) Cisco
4 10 (6.62%) Citrix
5 7 (4.64%) Avaya
6 4 (2.65%) CheckPoint
6 4 (2.65%) Symantec
7 3 (1.99%) CommVault
7 3 (1.99%) Dell
7 3 (1.99%) Google
7 3 (1.99%) HP
7 3 (1.99%) SAP
7 3 (1.99%) SonicWALL
8 2 (1.32%) Apple
8 2 (1.32%) Samsung
8 2 (1.32%) WatchGuard
9 1 (0.66%) Openreach
9 1 (0.66%) Oracle
9 1 (0.66%) Sage
9 1 (0.66%) Xerox
Bradford, West Yorkshire
Estio Technology Recruitment
Salary: From £20,000 to £27,500 per annum
Posted: 3 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £16,000 to £20,000 per annum plus excellent benefits
Posted: 4 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £18,000 to £21,000 per annum plus additional benefits
Posted: 4 days ago
Sheffield, South Yorkshire
Itecco
Salary: £20000 - £23000 per annum + Fantastic Benefits
Posted: 6 days ago
Leeds
Ampersand Consulting
Salary: £40000 per annum + Fantastic Benefits
Posted: 19 days ago
Leeds
Transition Partners
Salary: £30,000 - £40,000 per year
Posted: 20 days ago