Service Desk Analyst Jobs in Edinburgh

Service Desk Analyst
Scotland > Edinburgh

The median Service Desk Analyst salary in Edinburgh is £33,250 per year, according to job vacancies posted during the 6 months leading to 14 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
14 May 2025
Same period 2024 Same period 2023
Rank 88 105 123
Rank change year-on-year +17 +18 +13
Permanent jobs requiring a Service Desk Analyst 2 4 23
As % of all permanent jobs advertised in Edinburgh 0.22% 0.27% 1.11%
As % of the Job Titles category 0.25% 0.28% 1.17%
Number of salaries quoted 2 2 2
10th Percentile £29,025 £26,500 £25,800
25th Percentile £30,188 £26,875 £26,250
Median annual salary (50th Percentile) £33,250 £30,000 £27,500
Median % change year-on-year +10.83% +9.09% +48.65%
75th Percentile £36,188 £34,375 £28,750
90th Percentile £37,275 £35,500 £29,200
Scotland median annual salary £29,000 £27,750 £25,000
% change year-on-year +4.50% +11.00% +11.11%

All Permanent IT Job Vacancies
Edinburgh

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Edinburgh. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Edinburgh with a recognized job title 816 1,429 1,961
% of permanent jobs with a recognized job title 91.48% 95.84% 95.06%
Number of salaries quoted 390 1,010 1,166
10th Percentile £27,500 £32,500 £35,616
25th Percentile £45,000 £46,250 £45,000
Median annual salary (50th Percentile) £60,000 £60,000 £60,000
Median % change year-on-year - - +9.09%
75th Percentile £80,000 £72,433 £77,715
90th Percentile £98,474 £92,750 £89,852
Scotland median annual salary £55,000 £52,500 £56,868
% change year-on-year +4.76% -7.68% +8.32%

Service Desk Analyst
Job Vacancy Trend in Edinburgh

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Edinburgh.

Job vacancy trend for Service Desk Analyst in Edinburgh

Service Desk Analyst
Salary Trend in Edinburgh

3-month moving average salary quoted in jobs citing Service Desk Analyst in Edinburgh.

Salary trend for Service Desk Analyst in Edinburgh

Service Desk Analyst Skill Set
Top 11 Co-occurring Skills and Capabilities in Edinburgh

For the 6 months to 14 May 2025, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Edinburgh region featuring Service Desk Analyst in the job title.

1 2 (100.00%) Social Skills
2 1 (50.00%) Customer Service
2 1 (50.00%) ITIL
2 1 (50.00%) Windows
2 1 (50.00%) Active Directory
2 1 (50.00%) Mac OS X
2 1 (50.00%) Finance
2 1 (50.00%) Apple iOS
2 1 (50.00%) Microsoft 365
2 1 (50.00%) OneDrive
2 1 (50.00%) Fintech

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (50.00%) Microsoft 365
1 1 (50.00%) OneDrive
General
1 2 (100.00%) Social Skills
2 1 (50.00%) Finance
Operating Systems
1 1 (50.00%) Apple iOS
1 1 (50.00%) Mac OS X
1 1 (50.00%) Windows
Processes & Methodologies
1 1 (50.00%) Customer Service
1 1 (50.00%) Fintech
1 1 (50.00%) ITIL
System Software
1 1 (50.00%) Active Directory