Period
to 19 November 2017

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for CTI skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CTI over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

Computer Telephony Integration (CTI)
UK > England
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 1121 1113 1126
Rank change year-on-year -8 +13 +78
Permanent jobs citing CTI 27 76 141
As % of all permanent IT jobs advertised in England 0.016% 0.043% 0.069%
As % of the Communications & Networking category 0.10% 0.25% 0.41%
Number of salaries quoted 12 46 117
England median annual salary £37,500 £43,750 £52,500
Median salary % change year-on-year -14.29% -16.67% +11.70%
10th Percentile £27,313 £26,375 £33,250
90th Percentile £89,675 £103,750 £81,000
UK median annual salary £40,000 £48,750 £65,000
% change year-on-year -17.95% -25.00% +44.44%

CTI is in the Communications and Computer Networking category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for communications or computer networking skills.

All Communications and Computer Networking Skills
England
Permanent vacancies with a requirement for communications or computer networking skills 26278 30329 34647
As % of all permanent IT jobs advertised in England 15.73% 17.03% 16.85%
Number of salaries quoted 21395 25016 28798
England median annual salary £45,000 £45,000 £45,000
10th Percentile £25,750 £26,000 £25,000
90th Percentile £72,500 £72,500 £72,000
UK median annual salary £45,000 £45,000 £45,000

CTI
Job Vacancy Trend in England

Job postings citing CTI as a percentage of all IT jobs advertised in England.

Job vacancy trend for CTI in England

CTI
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CTI in England.

Salary trend for CTI in England

CTI
Salary Histogram in England

The salary distribution of IT jobs citing CTI in England over the 6 months to 19 November 2017.

Salary histogram for CTI in England

CTI
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CTI within the England region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Midlands +43 9 £30,625 +22.50%
South East +30 9 £35,000 - 1
West Midlands +22 6 £35,000 +40.00%
Yorkshire +27 3 £51,000 -7.27% 1
East of England +17 3 - -
North of England +2 3 £51,000 -7.27% 1
East Midlands - 3 £28,750 -
London -26 2 £97,500 +2.63%
South West +29 1 £40,000 -27.27%
CTI
UK

For the 6 months to 19 November 2017, IT jobs citing CTI also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region with a requirement for CTI.

1 14 (51.85%) SQL Server
2 13 (48.15%) Windows
3 11 (40.74%) CRM
3 11 (40.74%) .NET
3 11 (40.74%) C#
3 11 (40.74%) Microsoft
4 9 (33.33%) Citrix
4 9 (33.33%) VoIP
4 9 (33.33%) Cisco
5 8 (29.63%) Finance
6 7 (25.93%) Firewall
6 7 (25.93%) JavaScript
6 7 (25.93%) Windows Server 2012
6 7 (25.93%) Windows Server
7 6 (22.22%) PHP
7 6 (22.22%) HTML
7 6 (22.22%) Oracle
7 6 (22.22%) CSS
7 6 (22.22%) Agile Software Development
8 5 (18.52%) Web Development
8 5 (18.52%) Siebel
8 5 (18.52%) OOP
8 5 (18.52%) XHTML
8 5 (18.52%) VB.NET
8 5 (18.52%) MySQL
8 5 (18.52%) Avaya
8 5 (18.52%) Salesforce.com
8 5 (18.52%) Robotic Process Automation
8 5 (18.52%) Salesforce.com CRM
9 4 (14.81%) Elasticsearch

CTI
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (14.81%) Elasticsearch
2 3 (11.11%) SharePoint
3 2 (7.41%) Exchange Server 2010
3 2 (7.41%) MS Exchange
4 1 (3.70%) Skype for Business
Applications
1 4 (14.81%) Microsoft Office
2 1 (3.70%) MS Visio
Business Applications
1 5 (18.52%) Salesforce.com CRM
2 2 (7.41%) Dynamics CRM
Cloud Services
1 3 (11.11%) Office 365
2 2 (7.41%) Mimecast
3 1 (3.70%) Oracle Service Cloud
Communications & Networking
1 9 (33.33%) VoIP
2 7 (25.93%) Firewall
3 4 (14.81%) Network Security
3 4 (14.81%) TCP/IP
4 3 (11.11%) Asterisk PBX
4 3 (11.11%) LDAP
4 3 (11.11%) PBX
4 3 (11.11%) Unified Communications
5 2 (7.41%) DNS
5 2 (7.41%) HTTP
5 2 (7.41%) HTTPS
5 2 (7.41%) IPsec
5 2 (7.41%) LAN
5 2 (7.41%) NetScaler
5 2 (7.41%) RTP
5 2 (7.41%) SAN
5 2 (7.41%) Softphone
5 2 (7.41%) SSH
5 2 (7.41%) WAN
5 2 (7.41%) Wireless
Database & Business Intelligence
1 14 (51.85%) SQL Server
2 5 (18.52%) MySQL
Development Applications
1 4 (14.81%) Visual Studio
1 4 (14.81%) WiX
2 2 (7.41%) JIRA
General
1 8 (29.63%) Finance
2 3 (11.11%) Telecoms
3 2 (7.41%) Electronics
3 2 (7.41%) Manufacturing
3 2 (7.41%) Marketing
4 1 (3.70%) Legal
Job Titles
1 7 (25.93%) Developer
2 5 (18.52%) HTML Developer
2 5 (18.52%) JavaScript Developer
3 4 (14.81%) Software Engineer
4 3 (11.11%) Infrastructure Manager
4 3 (11.11%) IT Support
4 3 (11.11%) IT Support Technician
4 3 (11.11%) IT Technician
4 3 (11.11%) Support Technician
5 2 (7.41%) 2nd Line Support
5 2 (7.41%) Architect
5 2 (7.41%) Cisco Support
5 2 (7.41%) Infrastructure Engineer
5 2 (7.41%) Server Engineer
5 2 (7.41%) Support Engineer
5 2 (7.41%) Technical Architect
5 2 (7.41%) VMware Engineer
5 2 (7.41%) Windows Engineer
5 2 (7.41%) Windows Infrastructure Engineer
5 2 (7.41%) Windows Server Engineer
Libraries, Frameworks & Software Standards
1 11 (40.74%) .NET
2 6 (22.22%) CSS
2 6 (22.22%) HTML
3 5 (18.52%) XHTML
4 4 (14.81%) WCF
4 4 (14.81%) XML
5 3 (11.11%) Web Services
6 2 (7.41%) JTAPI
6 2 (7.41%) RFC 2833
6 2 (7.41%) TAPI
7 1 (3.70%) Middleware
7 1 (3.70%) XMPP
Miscellaneous
1 4 (14.81%) Data Centre
2 3 (11.11%) PlayStation
3 2 (7.41%) IVR
3 2 (7.41%) Management Information System
4 1 (3.70%) Computer Science
4 1 (3.70%) Mainframe
4 1 (3.70%) Social Media
4 1 (3.70%) Video Conferencing
Operating Systems
1 13 (48.15%) Windows
2 7 (25.93%) Windows Server
2 7 (25.93%) Windows Server 2012
3 3 (11.11%) Linux
3 3 (11.11%) Windows 10
3 3 (11.11%) Windows 7
4 2 (7.41%) Debian
4 2 (7.41%) Fedora
4 2 (7.41%) Ubuntu
4 2 (7.41%) Windows Server 2008
5 1 (3.70%) Unix
Processes & Methodologies
1 11 (40.74%) CRM
2 6 (22.22%) Agile Software Development
3 5 (18.52%) OOP
3 5 (18.52%) Robotic Process Automation
3 5 (18.52%) Web Development
4 4 (14.81%) Multithreading
4 4 (14.81%) OOD
4 4 (14.81%) OWASP
4 4 (14.81%) Software Engineering
5 3 (11.11%) Disaster Recovery
5 3 (11.11%) ITIL
5 3 (11.11%) PRINCE2
6 2 (7.41%) Business Intelligence
6 2 (7.41%) Digital Marketing
6 2 (7.41%) Infrastructure Management
6 2 (7.41%) Presales
6 2 (7.41%) Process Management
6 2 (7.41%) Programme Management
7 1 (3.70%) Root Cause Analysis
7 1 (3.70%) Waterfall
Programming Languages
1 11 (40.74%) C#
2 7 (25.93%) JavaScript
3 6 (22.22%) PHP
4 5 (18.52%) VB.NET
5 4 (14.81%) C++
6 3 (11.11%) SQL
7 2 (7.41%) T-SQL
8 1 (3.70%) COBOL
8 1 (3.70%) Java
Qualifications
1 4 (14.81%) CCNA
1 4 (14.81%) Cisco Certification
2 3 (11.11%) Degree
3 2 (7.41%) Master's Degree
3 2 (7.41%) Microsoft Certification
4 1 (3.70%) Computer Science Degree
Quality Assurance & Compliance
1 3 (11.11%) SLA
2 2 (7.41%) ISO/IEC 27001
2 2 (7.41%) PA-DSS
2 2 (7.41%) PCI DSS
3 1 (3.70%) QA
System Software
1 3 (11.11%) Hyper-V
2 2 (7.41%) VMware ESXi
2 2 (7.41%) VMware Infrastructure
2 2 (7.41%) vSphere
2 2 (7.41%) XenDesktop
3 1 (3.70%) Active Directory
Systems Management
1 3 (11.11%) WSUS
2 2 (7.41%) Cisco CUCM
2 2 (7.41%) vCenter Server
Vendors
1 11 (40.74%) Microsoft
2 9 (33.33%) Cisco
2 9 (33.33%) Citrix
3 6 (22.22%) Oracle
4 5 (18.52%) Avaya
4 5 (18.52%) Salesforce.com
4 5 (18.52%) Siebel
5 4 (14.81%) VMware
6 2 (7.41%) HP
6 2 (7.41%) Red Hat
6 2 (7.41%) SAP
6 2 (7.41%) Veeam