Period
to 22 July 2017

The median annual salary for a 2nd Line Support Analyst was £36,000 in advertised job vacancies in Essex during the 6 months to 22 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support Analyst
6 months to
22 Jul 2017
Same period 2016 Same period 2015
Rank 141 129 147
Rank change year-on-year -12 +18 -13
Permanent jobs requiring a 2nd Line Support Analyst 2 15 3
As % of all permanent IT jobs advertised in Essex 0.10% 0.71% 0.12%
As % of the Job Titles category 0.11% 0.74% 0.12%
Number of salaries quoted 2 15 3
Essex median annual salary £36,000 £35,500 £32,000
Median salary % change year-on-year +1.41% +10.94% +20.75%
10th Percentile £28,350 £20,000 £26,400
90th Percentile £43,250 £40,000 £38,000
East of England median annual salary £27,250 £26,000 £27,000
% change year-on-year +4.81% -3.70% +5.88%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Essex. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Essex
Permanent job vacancies with a job title containing a recognized job role 1830 2020 2438
As % of all permanent IT job vacancies advertised in Essex 95.21% 95.42% 96.82%
Number of salaries quoted 1480 1626 1926
Essex median annual salary £45,000 £42,500 £40,000
Median salary % change year-on-year +5.88% +6.25% -11.11%
10th Percentile £26,000 £22,750 £23,500
90th Percentile £65,000 £63,750 £65,500
East of England median annual salary £45,000 £44,500 £42,500
% change year-on-year +1.12% +4.71% +5.38%

2nd Line Support Analyst
Job Vacancy Trend in Essex

Job postings that featured 2nd Line Support Analyst in the job title as a percentage of all IT jobs advertised in Essex.

Job vacancy trend for 2nd Line Support Analyst in Essex

2nd Line Support Analyst
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Analyst in Essex.

Salary trend for 2nd Line Support Analyst in Essex

2nd Line Support Analyst
Salary Histogram in Essex

The salary distribution of IT jobs citing 2nd Line Support Analyst in Essex over the 6 months to 22 July 2017.

Salary histogram for 2nd Line Support Analyst in Essex

2nd Line Support Analyst Skill Set
Top 12 Co-occurring IT Skills in Essex

For the 6 months to 22 July 2017, 2nd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Essex region featuring 2nd Line Support Analyst in the job title.

1 1 (50.00%) SQL
1 1 (50.00%) ITIL
1 1 (50.00%) MCP
1 1 (50.00%) Windows
1 1 (50.00%) Citrix
1 1 (50.00%) ITIL Certification
1 1 (50.00%) Service Delivery
1 1 (50.00%) Management Information System
1 1 (50.00%) Problem Management
1 1 (50.00%) XenApp
1 1 (50.00%) Analytical Skills
1 1 (50.00%) Windows Server

2nd Line Support Analyst Skill Set
Co-occurring IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Miscellaneous
1 1 (50.00%) Analytical Skills
1 1 (50.00%) Management Information System
Operating Systems
1 1 (50.00%) Windows
1 1 (50.00%) Windows Server
Processes & Methodologies
1 1 (50.00%) ITIL
1 1 (50.00%) Problem Management
1 1 (50.00%) Service Delivery
Programming Languages
1 1 (50.00%) SQL
Qualifications
1 1 (50.00%) ITIL Certification
1 1 (50.00%) MCP
System Software
1 1 (50.00%) XenApp
Vendors
1 1 (50.00%) Citrix