2nd Line Support Analyst Job Trends in Essex

Second Line Support Analyst
East of England > Essex

The median Second Line Support Analyst salary in Essex is £32,500 per year, according to job vacancies posted during the 6 months leading to 20 November 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
20 Nov 2025
Same period 2024 Same period 2023
Rank 60 52 50
Rank change year-on-year -8 -2 +34
Permanent jobs requiring a 2nd Line Support Analyst 3 1 2
As % of all permanent jobs in Essex 0.43% 0.18% 0.49%
As % of the Job Titles category 0.48% 0.19% 0.51%
Number of salaries quoted 3 1 2
10th Percentile - - £36,300
25th Percentile £31,250 - £36,375
Median annual salary (50th Percentile) £32,500 £24,000 £38,000
Median % change year-on-year +35.42% -36.84% +20.63%
75th Percentile £33,750 - £39,875
90th Percentile - - £40,100
East of England median annual salary £29,500 £30,000 £31,000
% change year-on-year -1.67% -3.23% -8.15%

All Permanent IT Job Vacancies
Essex

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Essex. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Essex with a recognized job title 629 517 391
% of permanent jobs with a recognized job title 89.99% 94.34% 96.07%
Number of salaries quoted 418 277 278
10th Percentile £26,500 £28,300 £24,550
25th Percentile £30,000 £40,000 £36,250
Median annual salary (50th Percentile) £45,000 £55,000 £49,665
Median % change year-on-year -18.18% +10.74% +0.33%
75th Percentile £60,000 £70,000 £73,563
90th Percentile £75,000 £87,500 £85,000
East of England median annual salary £45,250 £54,000 £52,500
% change year-on-year -16.20% +2.86% -

2nd Line Support Analyst
Job Vacancy Trend in Essex

Historical trend showing the proportion of permanent IT job postings featuring '2nd Line Support Analyst' in the job title relative to all permanent IT jobs advertised in Essex.

2nd Line Support Analyst job vacancy trend in Essex

2nd Line Support Analyst
Salary Trend in Essex

Salary distribution trend for 2nd Line Support Analyst job vacancies in Essex.

Salary distribution trend for 2nd Line Support Analyst job vacancies in Essex

2nd Line Support Analyst
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Analyst within the Essex region over the 6 months to 20 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Chelmsford - 3 £32,500 -
2nd Line Support Analyst
East of England

2nd Line Support Analyst Skill Set
Top 11 Co-Occurring Skills & Capabilities in Essex

For the 6 months to 20 November 2025, 2nd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Essex region featuring 2nd Line Support Analyst in the job title.

1 3 (100.00%) Active Directory
1 3 (100.00%) Asset Management
1 3 (100.00%) Azure
1 3 (100.00%) Hardware Maintenance
1 3 (100.00%) Microsoft
1 3 (100.00%) Microsoft 365
1 3 (100.00%) Patch Management
1 3 (100.00%) VoIP
1 3 (100.00%) Windows
1 3 (100.00%) Windows Server
1 3 (100.00%) Windows Server 2019

2nd Line Support Analyst Skill Set
Co-Occurring Skills & Capabilities in Essex by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 3 (100.00%) Azure
1 3 (100.00%) Microsoft 365
Communications & Networking
1 3 (100.00%) VoIP
Operating Systems
1 3 (100.00%) Windows
1 3 (100.00%) Windows Server
1 3 (100.00%) Windows Server 2019
Processes & Methodologies
1 3 (100.00%) Asset Management
1 3 (100.00%) Hardware Maintenance
1 3 (100.00%) Patch Management
System Software
1 3 (100.00%) Active Directory
Vendors
1 3 (100.00%) Microsoft