Period
to 21 November 2017

The median annual salary for an IT Support was £22,250 in advertised job vacancies in Essex during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 67 106 87
Rank change year-on-year +39 -19 +15
Permanent jobs requiring an IT Support 44 32 63
As % of all permanent IT jobs advertised in Essex 3.13% 1.51% 2.40%
As % of the Job Titles category 3.30% 1.63% 2.53%
Number of salaries quoted 42 27 59
Essex median annual salary £22,250 £28,000 £24,000
Median salary % change year-on-year -20.54% +16.67% -5.88%
10th Percentile £16,925 £18,500 £17,000
90th Percentile £32,250 £36,500 £40,150
East of England median annual salary £26,000 £25,500 £25,000
% change year-on-year +1.96% +2.00% -3.85%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Essex. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Essex
Permanent vacancies in Essex with a recognized job title 1334 1968 2491
% of permanent IT jobs with a recognized job title 94.95% 92.83% 94.97%
Number of salaries quoted 1138 1517 1845
Essex median annual salary £45,000 £42,500 £40,000
Median salary % change year-on-year +5.88% +6.25% -5.88%
10th Percentile £23,000 £26,250 £22,500
90th Percentile £65,000 £67,500 £65,291
East of England median annual salary £45,000 £45,000 £43,500
% change year-on-year - +3.45% +2.35%

IT Support
Job Vacancy Trend in Essex

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Essex.

Job vacancy trend for IT Support in Essex

IT Support
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Essex.

Salary trend for IT Support in Essex

IT Support
Salary Histogram in Essex

The salary distribution of IT jobs citing IT Support in Essex over the 6 months to 21 November 2017.

Salary histogram for IT Support in Essex

IT Support
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Essex region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chelmsford -5 12 £21,000 -25.00%
Braintree - 10 £20,500 -
Basildon - 6 £31,500 - 4
Harlow -15 2 £23,000 -20.69%
Brentwood +32 1 £25,500 +34.21%
Waltham Abbey +1 1 £25,000 -9.09%
Saffron Walden -4 1 £19,000 -5.00%
Colchester - 1 £19,000 -
Dunmow - 1 £20,500 -
Grays - 1 £22,500 -
Witham - 1 £22,500 -
Thurrock - 1 £35,500 -
IT Support
East of England

IT Support Skill Set
Top 30 Co-occurring IT Skills in Essex

For the 6 months to 21 November 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Essex region featuring IT Support in the job title.

1 33 (75.00%) Windows
2 17 (38.64%) Microsoft Office
2 17 (38.64%) Microsoft
3 15 (34.09%) Windows Server
4 11 (25.00%) MS Exchange
4 11 (25.00%) Office 365
5 10 (22.73%) Windows 10
5 10 (22.73%) Active Directory
6 9 (20.45%) Driving Licence
7 8 (18.18%) HP
7 8 (18.18%) TCP/IP
7 8 (18.18%) ITIL
8 7 (15.91%) SQL
8 7 (15.91%) Wi-Fi
9 6 (13.64%) Windows 7
9 6 (13.64%) VMware
9 6 (13.64%) SAP
9 6 (13.64%) Citrix
10 5 (11.36%) ERP
11 4 (9.09%) Firewall
11 4 (9.09%) SQL Server
11 4 (9.09%) Microsoft Certification
12 3 (6.82%) Crystal Reports
12 3 (6.82%) MCSE
12 3 (6.82%) SharePoint
12 3 (6.82%) Finance
12 3 (6.82%) Windows Server 2012
12 3 (6.82%) Windows Vista
12 3 (6.82%) SAP Business One
12 3 (6.82%) Agile Software Development

IT Support Skill Set
Co-occurring IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (25.00%) MS Exchange
2 3 (6.82%) SharePoint
3 1 (2.27%) Exchange Server 2010
3 1 (2.27%) Exchange Server 2013
3 1 (2.27%) IIS
Applications
1 17 (38.64%) Microsoft Office
Business Applications
1 3 (6.82%) SAP Business One
2 1 (2.27%) SAP MM
Cloud Services
1 11 (25.00%) Office 365
2 1 (2.27%) Microsoft Azure
Communications & Networking
1 8 (18.18%) TCP/IP
2 7 (15.91%) Wi-Fi
3 4 (9.09%) Firewall
4 2 (4.55%) VLAN
4 2 (4.55%) WAN
4 2 (4.55%) Wireless
5 1 (2.27%) DHCP
5 1 (2.27%) DNS
5 1 (2.27%) IPsec
5 1 (2.27%) LAN
5 1 (2.27%) VoIP
5 1 (2.27%) VPN
Database & Business Intelligence
1 4 (9.09%) SQL Server
2 3 (6.82%) Crystal Reports
3 1 (2.27%) MySQL
3 1 (2.27%) SQL Server Analysis Services
3 1 (2.27%) SQL Server Integration Services
3 1 (2.27%) SQL Server Reporting Services
General
1 3 (6.82%) Finance
2 2 (4.55%) Manufacturing
2 2 (4.55%) Retail
3 1 (2.27%) French Language
3 1 (2.27%) Law
3 1 (2.27%) Legal
Miscellaneous
1 9 (20.45%) Driving Licence
2 1 (2.27%) Analytical Skills
2 1 (2.27%) iPad
2 1 (2.27%) iPhone
2 1 (2.27%) Management Information System
2 1 (2.27%) Virtual Team
Operating Systems
1 33 (75.00%) Windows
2 15 (34.09%) Windows Server
3 10 (22.73%) Windows 10
4 6 (13.64%) Windows 7
5 3 (6.82%) Windows Server 2012
5 3 (6.82%) Windows Vista
6 2 (4.55%) Windows Server 2008
7 1 (2.27%) Android
7 1 (2.27%) Linux
7 1 (2.27%) Unix
7 1 (2.27%) Windows 8
7 1 (2.27%) Windows XP
Processes & Methodologies
1 8 (18.18%) ITIL
2 5 (11.36%) ERP
3 3 (6.82%) Agile Software Development
4 2 (4.55%) ITIL V3
5 1 (2.27%) Asset Management
5 1 (2.27%) Business Continuity
5 1 (2.27%) Capacity Planning
5 1 (2.27%) Computer Security
5 1 (2.27%) CRM
5 1 (2.27%) Demand Management
5 1 (2.27%) Document Management
5 1 (2.27%) Internal Audit
5 1 (2.27%) Migration
5 1 (2.27%) Planning and Forecasting
5 1 (2.27%) Proactive Monitoring
5 1 (2.27%) Process Improvement
5 1 (2.27%) Root Cause Analysis
5 1 (2.27%) SAP Implementation
5 1 (2.27%) Statistics
5 1 (2.27%) Test Automation
Programming Languages
1 7 (15.91%) SQL
2 2 (4.55%) PowerShell
Qualifications
1 4 (9.09%) Microsoft Certification
2 3 (6.82%) MCSE
3 2 (4.55%) CCNA
3 2 (4.55%) Cisco Certification
3 2 (4.55%) MCP
4 1 (2.27%) MCITP
System Software
1 10 (22.73%) Active Directory
2 2 (4.55%) Hyper-V
3 1 (2.27%) VMware Infrastructure
Systems Management
1 1 (2.27%) MAILsweeper
1 1 (2.27%) SCCM
1 1 (2.27%) SCOM
1 1 (2.27%) Systems Management Server (SMS)
Vendors
1 17 (38.64%) Microsoft
2 8 (18.18%) HP
3 6 (13.64%) Citrix
3 6 (13.64%) SAP
3 6 (13.64%) VMware
4 1 (2.27%) iManage
4 1 (2.27%) Kronos
4 1 (2.27%) Oracle
4 1 (2.27%) SonicWALL
4 1 (2.27%) Sybase