Period
to 18 November 2018

The following table provides summary statistics for permanent job vacancies advertised in Essex with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 18 November 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
6 months to
18 Nov 2018
Same period 2017 Same period 2016
Rank 71 68 84
Rank change year-on-year -3 +16 +20
Permanent jobs citing CRM 29 49 53
As % of all permanent IT jobs advertised in Essex 2.38% 3.48% 2.47%
As % of the Processes & Methodologies category 2.89% 4.02% 2.75%
Number of salaries quoted 20 33 27
Essex median annual salary £33,000 £35,000 £36,500
Median salary % change year-on-year -5.71% -4.11% -15.12%
10th Percentile £21,925 £21,400 £22,800
90th Percentile £70,250 £71,250 £67,500
East of England median annual salary £47,500 £42,500 £46,000
% change year-on-year +11.76% -7.61% +6.98%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Essex with a requirement for process or methodology skills.

All Process and Methodology Skills
Essex
Permanent vacancies with a requirement for process or methodology skills 1,002 1,220 1,925
As % of all permanent IT jobs advertised in Essex 82.40% 86.59% 89.79%
Number of salaries quoted 784 1,015 1,474
Essex median annual salary £42,500 £45,000 £45,000
Median salary % change year-on-year -5.56% - +12.50%
10th Percentile £24,000 £27,200 £26,750
90th Percentile £67,500 £65,750 £68,750
East of England median annual salary £47,500 £46,902 £45,000
% change year-on-year +1.27% +4.23% -

CRM
Job Vacancy Trend in Essex

Job postings citing CRM as a percentage of all IT jobs advertised in Essex.

Job vacancy trend for CRM in Essex

CRM
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Essex.

Salary trend for CRM in Essex

CRM
Salary Histogram in Essex

The salary distribution of IT jobs citing CRM in Essex over the 6 months to 18 November 2018.

Salary histogram for CRM in Essex

CRM
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Essex region over the 6 months to 18 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Colchester -2 10 £25,000 -34.64%
Southend-on-Sea -6 3 £45,000 +9.76% 1
Chigwell - 2 £47,500 - 1
Billericay +5 1 £22,000 -61.74%
Maldon - 1 £28,500 -
Basildon - 1 £30,000 -
CRM
East of England

For the 6 months to 18 November 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Essex region with a requirement for CRM.

1 7 (24.14%) Oracle
2 6 (20.69%) Oracle CX
3 5 (17.24%) Dynamics CRM
3 5 (17.24%) Degree
3 5 (17.24%) C#
3 5 (17.24%) SLA
3 5 (17.24%) Microsoft
3 5 (17.24%) ERP
3 5 (17.24%) Stakeholder Management
4 4 (13.79%) Salesforce.com
4 4 (13.79%) OO
4 4 (13.79%) HTML
4 4 (13.79%) Java
4 4 (13.79%) PHP
4 4 (13.79%) SAP
4 4 (13.79%) CSS
4 4 (13.79%) Marketing
4 4 (13.79%) Web Development
4 4 (13.79%) Analytical Skills
5 3 (10.34%) Office 365
5 3 (10.34%) Business Development
5 3 (10.34%) SQL
5 3 (10.34%) ABAP
5 3 (10.34%) BAPI
5 3 (10.34%) Change Management
5 3 (10.34%) Dynamics 365
6 2 (6.90%) Data Centre
6 2 (6.90%) Configure, Price, Quote (CPQ)
6 2 (6.90%) Decision-Making
6 2 (6.90%) Management Information System

CRM
Co-occurring IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.45%) SharePoint
Applications
1 2 (6.90%) Microsoft Excel
1 2 (6.90%) Microsoft PowerPoint
2 1 (3.45%) Microsoft Office
Business Applications
1 5 (17.24%) Dynamics CRM
2 2 (6.90%) Dynamics AX
2 2 (6.90%) Dynamics NAV
3 1 (3.45%) NetSuite
3 1 (3.45%) Oracle Applications
Cloud Services
1 6 (20.69%) Oracle CX
2 3 (10.34%) Dynamics 365
2 3 (10.34%) Office 365
3 2 (6.90%) Microsoft Azure
4 1 (3.45%) Boomi
4 1 (3.45%) Salesforce Sales Cloud
Communications & Networking
1 2 (6.90%) DHCP
1 2 (6.90%) DNS
1 2 (6.90%) LAN
1 2 (6.90%) WAN
2 1 (3.45%) Firewall
2 1 (3.45%) TCP/IP
2 1 (3.45%) VLAN
2 1 (3.45%) Wireless
Database & Business Intelligence
1 1 (3.45%) GIS
General
1 4 (13.79%) Marketing
2 2 (6.90%) Advertising
2 2 (6.90%) Finance
3 1 (3.45%) Telecoms
Job Titles
1 8 (27.59%) Analyst
2 5 (17.24%) Developer
2 5 (17.24%) Support Analyst
3 4 (13.79%) CRM Manager
3 4 (13.79%) Project Manager
4 3 (10.34%) ABAP Developer
4 3 (10.34%) Consultant
4 3 (10.34%) SAP Developer
4 3 (10.34%) Senior ABAP Developer
4 3 (10.34%) Senior Developer
4 3 (10.34%) Senior SAP Developer
5 2 (6.90%) Business Development Manager
5 2 (6.90%) Business Manager
5 2 (6.90%) CRM Project Manager
5 2 (6.90%) Data Manager
5 2 (6.90%) Development Manager
5 2 (6.90%) Functional Consultant
5 2 (6.90%) IT Analyst
5 2 (6.90%) IT Support
5 2 (6.90%) Salesforce Consultant
Libraries, Frameworks & Software Standards
1 4 (13.79%) CSS
1 4 (13.79%) HTML
2 3 (10.34%) BAPI
3 1 (3.45%) .NET
3 1 (3.45%) ASP.NET
Miscellaneous
1 4 (13.79%) Analytical Skills
2 2 (6.90%) Data Centre
2 2 (6.90%) Management Information System
3 1 (3.45%) Analytical Mindset
3 1 (3.45%) Driving Licence
3 1 (3.45%) Enterprise Software
3 1 (3.45%) FMCG
3 1 (3.45%) Greenfield Project
3 1 (3.45%) Self-Motivation
3 1 (3.45%) Social Media
3 1 (3.45%) User Experience
Operating Systems
1 2 (6.90%) Windows
1 2 (6.90%) Windows Server 2008
2 1 (3.45%) Windows 10
2 1 (3.45%) Windows Server
Processes & Methodologies
1 5 (17.24%) ERP
1 5 (17.24%) Stakeholder Management
2 4 (13.79%) OO
2 4 (13.79%) Web Development
3 3 (10.34%) Business Development
3 3 (10.34%) Change Management
4 2 (6.90%) Business Continuity
4 2 (6.90%) Configure, Price, Quote (CPQ)
4 2 (6.90%) Data Protection
4 2 (6.90%) Decision-Making
4 2 (6.90%) E-Commerce
4 2 (6.90%) Mentoring
4 2 (6.90%) Project Management
5 1 (3.45%) Analytics
5 1 (3.45%) Business Transformation
5 1 (3.45%) Change Control
5 1 (3.45%) Coaching
5 1 (3.45%) Data Analytics
5 1 (3.45%) OpenUP
5 1 (3.45%) Problem-Solving
Programming Languages
1 5 (17.24%) C#
2 4 (13.79%) Java
2 4 (13.79%) PHP
3 3 (10.34%) ABAP
3 3 (10.34%) SQL
4 2 (6.90%) JavaScript
5 1 (3.45%) PowerShell
5 1 (3.45%) VB.NET
Qualifications
1 5 (17.24%) Degree
2 1 (3.45%) Computer Science Degree
2 1 (3.45%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 5 (17.24%) SLA
2 1 (3.45%) PMO
2 1 (3.45%) QA
System Software
1 1 (3.45%) Active Directory
1 1 (3.45%) XenApp
1 1 (3.45%) XenDesktop
Vendors
1 7 (24.14%) Oracle
2 5 (17.24%) Microsoft
3 4 (13.79%) Salesforce.com
3 4 (13.79%) SAP
4 1 (3.45%) Citrix
4 1 (3.45%) Dell
4 1 (3.45%) Informatica
4 1 (3.45%) Jitterbit
4 1 (3.45%) Progress
4 1 (3.45%) WatchGuard