Period
to 23 February 2020

The following table provides summary statistics for permanent job vacancies advertised in Essex with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 23 February 2020 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
6 months to
23 Feb 2020
Same period 2019 Same period 2018
Rank 43 63 95
Rank change year-on-year +20 +32 -19
Permanent jobs citing CRM 41 27 26
As % of all permanent IT jobs advertised in Essex 4.61% 2.75% 1.83%
As % of the Processes & Methodologies category 5.35% 3.38% 2.10%
Number of salaries quoted 14 23 22
Essex median annual salary £51,250 £40,000 £39,750
Median salary % change year-on-year +28.13% +0.63% +8.90%
10th Percentile £26,875 £28,000 £32,500
90th Percentile £77,750 £68,000 £71,625
East of England median annual salary £57,500 £52,500 £50,000
% change year-on-year +9.52% +5.00% +5.26%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Essex with a requirement for process or methodology skills.

All Process and Methodology Skills
Essex
Permanent vacancies with a requirement for process or methodology skills 767 798 1,236
As % of all permanent IT jobs advertised in Essex 86.18% 81.18% 87.17%
Number of salaries quoted 508 597 1,045
Essex median annual salary £44,632 £42,500 £47,500
Median salary % change year-on-year +5.02% -10.53% -
10th Percentile £23,088 £24,000 £27,500
90th Percentile £67,875 £70,000 £70,000
East of England median annual salary £50,000 £47,500 £49,500
% change year-on-year +5.26% -4.04% +10.00%

CRM
Job Vacancy Trend in Essex

Job postings citing CRM as a percentage of all IT jobs advertised in Essex.

Job vacancy trend for CRM in Essex

CRM
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Essex.

Salary trend for CRM in Essex

CRM
Salary Histogram in Essex

The salary distribution of IT jobs citing CRM in Essex over the 6 months to 23 February 2020.

Salary histogram for CRM in Essex

CRM
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Essex region over the 6 months to 23 February 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Colchester +3 21 £48,750 +116.67% 2
Chelmsford - 5 £25,000 -
Basildon +9 1 £32,500 -2.99%
Southend-on-Sea -2 1 £62,500 +38.89%
CRM
East of England

For the 6 months to 23 February 2020, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Essex region with a requirement for CRM.

1 29 (70.73%) Oracle
2 28 (68.29%) Marketing
2 28 (68.29%) Oracle CX
3 27 (65.85%) Configure, Price, Quote (CPQ)
3 27 (65.85%) SaaS
4 24 (58.54%) PaaS
5 19 (46.34%) Agile Software Development
5 19 (46.34%) Stakeholder Management
6 18 (43.90%) Waterfall
7 16 (39.02%) Middleware
7 16 (39.02%) E-Commerce
8 15 (36.59%) User Experience
9 14 (34.15%) Web Services
10 13 (31.71%) SOAP
10 13 (31.71%) REST
10 13 (31.71%) Oracle Service Cloud
11 12 (29.27%) User Acceptance Testing
12 11 (26.83%) Presales
13 10 (24.39%) PHP
13 10 (24.39%) .NET
14 9 (21.95%) Java
14 9 (21.95%) Oracle CRM
15 7 (17.07%) Finance
15 7 (17.07%) Cognizant
15 7 (17.07%) Performance Optimisation
16 5 (12.20%) Oracle Reports
16 5 (12.20%) Microsoft
17 4 (9.76%) Project Management
17 4 (9.76%) Analytical Skills
17 4 (9.76%) Customer Requirements

CRM
Co-occurring IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.44%) Exchange Server 2010
1 1 (2.44%) MS Exchange
Applications
1 2 (4.88%) Microsoft Excel
1 2 (4.88%) Microsoft Project
2 1 (2.44%) Microsoft Office
2 1 (2.44%) Microsoft PowerPoint
Business Applications
1 9 (21.95%) Oracle CRM
2 3 (7.32%) Dynamics CRM
3 2 (4.88%) Oracle Applications
4 1 (2.44%) Oracle Financials
4 1 (2.44%) SAP Business One
Cloud Services
1 28 (68.29%) Oracle CX
2 27 (65.85%) SaaS
3 24 (58.54%) PaaS
4 13 (31.71%) Oracle Service Cloud
5 1 (2.44%) AWS
5 1 (2.44%) Azure
5 1 (2.44%) Dynamics 365
5 1 (2.44%) IaaS
5 1 (2.44%) Office 365
Communications & Networking
1 3 (7.32%) VoIP
2 1 (2.44%) Firewall
2 1 (2.44%) NetScaler
Database & Business Intelligence
1 5 (12.20%) Oracle Reports
2 1 (2.44%) Crystal Reports
2 1 (2.44%) MySQL
2 1 (2.44%) SAP HANA
General
1 28 (68.29%) Marketing
2 7 (17.07%) Finance
3 2 (4.88%) Billing
3 2 (4.88%) Telecoms
4 1 (2.44%) Law
4 1 (2.44%) Retail
Job Titles
1 25 (60.98%) Consultant
2 17 (41.46%) Senior Consultant
3 13 (31.71%) CRM Consultant
4 12 (29.27%) Oracle Consultant
5 9 (21.95%) Oracle CRM Consultant
6 7 (17.07%) Senior Oracle Consultant
7 5 (12.20%) Analyst
8 4 (9.76%) Business Analyst
8 4 (9.76%) Cloud Consultant
8 4 (9.76%) Project Manager
8 4 (9.76%) Sales Consultant
9 3 (7.32%) Architect
9 3 (7.32%) CRM Technical Consultant
9 3 (7.32%) IT Manager
9 3 (7.32%) Oracle Technical Consultant
9 3 (7.32%) Senior User Experience Consultant
9 3 (7.32%) Technical Consultant
9 3 (7.32%) User Experience Consultant
9 3 (7.32%) VoIP Consultant
10 2 (4.88%) Senior Architect
Libraries, Frameworks & Software Standards
1 16 (39.02%) Middleware
2 14 (34.15%) Web Services
3 13 (31.71%) REST
3 13 (31.71%) SOAP
4 10 (24.39%) .NET
5 2 (4.88%) CSS
5 2 (4.88%) HTML
5 2 (4.88%) Node.js
6 1 (2.44%) ASP.NET
6 1 (2.44%) ASP.NET MVC
6 1 (2.44%) jQuery
6 1 (2.44%) JSON
6 1 (2.44%) KnockoutJS
6 1 (2.44%) React
6 1 (2.44%) Symfony
6 1 (2.44%) Twitter Bootstrap
6 1 (2.44%) XML
Miscellaneous
1 15 (36.59%) User Experience
2 4 (9.76%) Analytical Skills
3 3 (7.32%) Driving Licence
4 1 (2.44%) Self-Motivation
Operating Systems
1 3 (7.32%) Windows
2 1 (2.44%) Windows 10
2 1 (2.44%) Windows Server 2008
2 1 (2.44%) Windows Server 2012
Processes & Methodologies
1 27 (65.85%) Configure, Price, Quote (CPQ)
2 19 (46.34%) Agile Software Development
2 19 (46.34%) Stakeholder Management
3 18 (43.90%) Waterfall
4 16 (39.02%) E-Commerce
5 12 (29.27%) User Acceptance Testing
6 11 (26.83%) Presales
7 7 (17.07%) Performance Optimisation
8 4 (9.76%) Customer Requirements
8 4 (9.76%) Project Management
9 3 (7.32%) Line Management
9 3 (7.32%) Project Delivery
10 2 (4.88%) Customer Engagement
10 2 (4.88%) Disaster Recovery
10 2 (4.88%) MVC
10 2 (4.88%) Process Improvement
10 2 (4.88%) Risk Management
10 2 (4.88%) Service Delivery
10 2 (4.88%) Systems Analysis
10 2 (4.88%) Time Management
Programming Languages
1 10 (24.39%) PHP
2 9 (21.95%) Java
3 2 (4.88%) C#
3 2 (4.88%) JavaScript
4 1 (2.44%) Python
4 1 (2.44%) VB.NET
Qualifications
1 2 (4.88%) PRINCE2 Certification
2 1 (2.44%) DBS Check
2 1 (2.44%) MCP
Quality Assurance & Compliance
1 3 (7.32%) QA
2 2 (4.88%) PMO
3 1 (2.44%) ISO 9001
3 1 (2.44%) ISO/IEC 27001
System Software
1 1 (2.44%) Active Directory
1 1 (2.44%) VMware Infrastructure
Vendors
1 29 (70.73%) Oracle
2 7 (17.07%) Cognizant
3 5 (12.20%) Microsoft
4 2 (4.88%) Citrix
4 2 (4.88%) VMware
5 1 (2.44%) SAP