Period
to 17 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Essex with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 17 November 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 65 85 106
Rank change year-on-year +20 +21 +7
Permanent jobs citing CRM 49 52 46
As % of all permanent IT jobs advertised in Essex 3.44% 2.43% 1.76%
As % of the Processes & Methodologies category 4.07% 2.76% 2.09%
Number of salaries quoted 33 26 44
Essex median annual salary £35,000 £40,750 £45,250
Median salary % change year-on-year -14.11% -9.94% +6.47%
10th Percentile £21,400 £22,625 £21,250
90th Percentile £71,250 £67,500 £61,250
East of England median annual salary £42,500 £45,000 £43,500
% change year-on-year -5.56% +3.45% -6.45%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Essex with a requirement for process or methodology skills.

All Process and Methodology Skills
Essex
Permanent vacancies with a requirement for process or methodology skills 1203 1885 2200
As % of all permanent IT jobs advertised in Essex 84.42% 88.00% 84.07%
Number of salaries quoted 997 1440 1598
Essex median annual salary £46,000 £45,000 £40,000
Median salary % change year-on-year +2.22% +12.50% -11.11%
10th Percentile £27,500 £27,500 £24,350
90th Percentile £66,250 £68,750 £67,500
East of England median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +3.57%

CRM
Job Vacancy Trend in Essex

Job postings citing CRM as a percentage of all IT jobs advertised in Essex.

Job vacancy trend for CRM in Essex

CRM
Salary Trend in Essex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Essex.

Salary trend for CRM in Essex

CRM
Salary Histogram in Essex

The salary distribution of IT jobs citing CRM in Essex over the 6 months to 17 November 2017.

Salary histogram for CRM in Essex

CRM
Job Locations in Essex

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Essex region over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Colchester +14 18 £38,250 +4.79%
Southend-on-Sea - 3 £41,000 - 1
Witham - 3 £30,000 -
Chelmsford - 3 £27,500 -
Billericay - 2 £57,500 -
CRM
East of England

For the 6 months to 17 November 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Essex region with a requirement for CRM.

1 23 (46.94%) Marketing
2 22 (44.90%) Agile Software Development
3 21 (42.86%) Oracle
4 19 (38.78%) Configure, Price, Quote (CPQ)
4 19 (38.78%) Customer Requirements
5 17 (34.69%) Oracle Service Cloud
5 17 (34.69%) Oracle CRM
6 16 (32.65%) Oracle CX
7 15 (30.61%) People Management
7 15 (30.61%) Web Services
8 13 (26.53%) SaaS
9 9 (18.37%) Stakeholder Management
10 8 (16.33%) Project Management
11 7 (14.29%) Microsoft
11 7 (14.29%) Dynamics CRM
12 5 (10.20%) Degree
12 5 (10.20%) Salesforce.com
12 5 (10.20%) Analytical Skills
13 4 (8.16%) Customer-Centricity
13 4 (8.16%) Finance
13 4 (8.16%) Oracle Reports
13 4 (8.16%) SharePoint
13 4 (8.16%) Time Management
13 4 (8.16%) Office 365
13 4 (8.16%) Waterfall
14 3 (6.12%) User Acceptance Testing
14 3 (6.12%) ERP
14 3 (6.12%) Microsoft Office
14 3 (6.12%) C#
14 3 (6.12%) JavaScript

CRM
Co-occurring IT Skills in Essex by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (8.16%) SharePoint
2 2 (4.08%) CMS
3 1 (2.04%) Confluence
3 1 (2.04%) IIS
3 1 (2.04%) Joomla!
3 1 (2.04%) WordPress
Applications
1 3 (6.12%) Microsoft Office
2 1 (2.04%) Adobe Illustrator
2 1 (2.04%) InDesign
2 1 (2.04%) Photoshop
Business Applications
1 17 (34.69%) Oracle CRM
2 7 (14.29%) Dynamics CRM
3 3 (6.12%) Oracle Applications
4 1 (2.04%) Dynamics AX
4 1 (2.04%) Dynamics NAV
4 1 (2.04%) Salesforce.com CRM
Cloud Services
1 17 (34.69%) Oracle Service Cloud
2 16 (32.65%) Oracle CX
3 13 (26.53%) SaaS
4 4 (8.16%) Office 365
5 2 (4.08%) Dynamics 365
6 1 (2.04%) Adobe Creative Cloud
6 1 (2.04%) Microsoft Azure
6 1 (2.04%) Yammer
Communications & Networking
1 2 (4.08%) SMS
2 1 (2.04%) DNS
Database & Business Intelligence
1 4 (8.16%) Oracle Reports
2 2 (4.08%) SQL Server
3 1 (2.04%) MySQL
3 1 (2.04%) Power BI
Development Applications
1 1 (2.04%) JIRA
General
1 23 (46.94%) Marketing
2 4 (8.16%) Finance
3 3 (6.12%) Advertising
4 1 (2.04%) Games
4 1 (2.04%) Law
4 1 (2.04%) Manufacturing
Job Titles
1 20 (40.82%) Team Leader
2 16 (32.65%) Oracle Team Leader
3 12 (24.49%) Analyst
4 5 (10.20%) Developer
5 4 (8.16%) Consultant
5 4 (8.16%) Graduate
5 4 (8.16%) Graduate Analyst
5 4 (8.16%) Project Manager
6 3 (6.12%) CRM Analyst
6 3 (6.12%) CRM Consultant
7 2 (4.08%) Business Analyst
7 2 (4.08%) Dynamics CRM Consultant
7 2 (4.08%) Implementation Manager
7 2 (4.08%) Implementation Project Manager
7 2 (4.08%) IT Manager
7 2 (4.08%) Junior
7 2 (4.08%) Project Implementation Manager
7 2 (4.08%) Software Implementation Project Manager
7 2 (4.08%) Software Project Manager
7 2 (4.08%) Support Analyst
Libraries, Frameworks & Software Standards
1 15 (30.61%) Web Services
2 3 (6.12%) .NET
3 2 (4.08%) CSS
3 2 (4.08%) HTML
4 1 (2.04%) Angular 2
4 1 (2.04%) AngularJS
4 1 (2.04%) ASP.NET
4 1 (2.04%) CakePHP
4 1 (2.04%) HTML5
4 1 (2.04%) jQuery
4 1 (2.04%) LAMP
4 1 (2.04%) Mason
4 1 (2.04%) Symfony
Miscellaneous
1 5 (10.20%) Analytical Skills
2 2 (4.08%) Digital Media
2 2 (4.08%) Reinsurance
2 2 (4.08%) Social Media
3 1 (2.04%) Computer Science
3 1 (2.04%) Data Centre
3 1 (2.04%) Greenfield Project
3 1 (2.04%) Management Information System
Operating Systems
1 1 (2.04%) Linux
Processes & Methodologies
1 22 (44.90%) Agile Software Development
2 19 (38.78%) Configure, Price, Quote (CPQ)
2 19 (38.78%) Customer Requirements
3 15 (30.61%) People Management
4 9 (18.37%) Stakeholder Management
5 8 (16.33%) Project Management
6 4 (8.16%) Customer-Centricity
6 4 (8.16%) Time Management
6 4 (8.16%) Waterfall
7 3 (6.12%) ERP
7 3 (6.12%) Presales
7 3 (6.12%) User Acceptance Testing
8 2 (4.08%) Business Intelligence
8 2 (4.08%) E-Commerce
8 2 (4.08%) ITIL
8 2 (4.08%) Marketing Automation
8 2 (4.08%) PRINCE2
9 1 (2.04%) Customer Segmentation
9 1 (2.04%) Segmentation Analysis
9 1 (2.04%) Web Application Development
Programming Languages
1 3 (6.12%) C#
1 3 (6.12%) JavaScript
2 2 (4.08%) VB.NET
3 1 (2.04%) C
3 1 (2.04%) PHP
3 1 (2.04%) SQL
Qualifications
1 5 (10.20%) Degree
2 1 (2.04%) Computer Science Degree
Quality Assurance & Compliance
1 1 (2.04%) Data Quality
Vendors
1 21 (42.86%) Oracle
2 7 (14.29%) Microsoft
3 5 (10.20%) Salesforce.com
4 1 (2.04%) Adobe
4 1 (2.04%) Citrix
4 1 (2.04%) iManage
4 1 (2.04%) Tableau