Period
to 23 November 2017

The median annual salary for a 2nd Line Support was £18,250 in advertised job vacancies in Exeter during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
Devon > Exeter
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 57 58 55
Rank change year-on-year +1 -3 -9
Permanent jobs requiring a 2nd Line Support 3 1 3
As % of all permanent IT jobs advertised in Exeter 0.85% 0.22% 0.82%
As % of the Job Titles category 0.87% 0.23% 0.86%
Number of salaries quoted 3 1 3
Exeter median annual salary £18,250 £35,000 £23,000
Median salary % change year-on-year -47.86% +52.17% -14.81%
Devon median annual salary £21,500 £24,500 £22,500
% change year-on-year -12.24% +8.89% -6.25%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Exeter. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Exeter
Permanent vacancies in Exeter with a recognized job title 343 431 350
% of permanent IT jobs with a recognized job title 96.89% 92.89% 96.15%
Number of salaries quoted 306 384 283
Exeter median annual salary £38,250 £35,000 £35,000
Median salary % change year-on-year +9.29% - -
10th Percentile £21,896 £22,375 £20,800
90th Percentile £55,000 £55,000 £48,750
Devon median annual salary £40,000 £35,000 £32,500
% change year-on-year +14.29% +7.69% -2.62%

2nd Line Support
Job Vacancy Trend in Exeter

Job postings that featured 2nd Line Support in the job title as a percentage of all IT jobs advertised in Exeter.

Job vacancy trend for 2nd Line Support in Exeter

2nd Line Support
Salary Trend in Exeter

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Exeter.

Salary trend for 2nd Line Support in Exeter

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Exeter

For the 6 months to 23 November 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Exeter region featuring 2nd Line Support in the job title.

1 3 (100.00%) Microsoft
2 2 (66.67%) TCP/IP
2 2 (66.67%) VPN
2 2 (66.67%) Unix
2 2 (66.67%) WAN
2 2 (66.67%) Internet
2 2 (66.67%) DSL
2 2 (66.67%) Analytical Skills
2 2 (66.67%) Incident Management
2 2 (66.67%) Proactive Management
3 1 (33.33%) Windows Server
3 1 (33.33%) iSCSI
3 1 (33.33%) MCITP
3 1 (33.33%) Hyper-V
3 1 (33.33%) Veeam
3 1 (33.33%) EqualLogic
3 1 (33.33%) Skype for Business
3 1 (33.33%) Fibre Channel
3 1 (33.33%) Office 365
3 1 (33.33%) Firewall
3 1 (33.33%) Migration
3 1 (33.33%) VMware
3 1 (33.33%) Backup Exec
3 1 (33.33%) DHCP
3 1 (33.33%) SQL
3 1 (33.33%) Microsoft Office
3 1 (33.33%) Windows
3 1 (33.33%) MCSA
3 1 (33.33%) MS Exchange
3 1 (33.33%) DNS

2nd Line Support Skill Set
Co-occurring IT Skills in Exeter by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (33.33%) MS Exchange
1 1 (33.33%) Skype for Business
Applications
1 1 (33.33%) Microsoft Office
Cloud Services
1 1 (33.33%) Office 365
Communications & Networking
1 2 (66.67%) DSL
1 2 (66.67%) Internet
1 2 (66.67%) TCP/IP
1 2 (66.67%) VPN
1 2 (66.67%) WAN
2 1 (33.33%) DHCP
2 1 (33.33%) DNS
2 1 (33.33%) Fibre Channel
2 1 (33.33%) Firewall
2 1 (33.33%) iSCSI
2 1 (33.33%) SAN
Miscellaneous
1 2 (66.67%) Analytical Skills
Operating Systems
1 2 (66.67%) Unix
2 1 (33.33%) Windows
2 1 (33.33%) Windows Server
Processes & Methodologies
1 2 (66.67%) Incident Management
1 2 (66.67%) Proactive Management
2 1 (33.33%) Migration
Programming Languages
1 1 (33.33%) SQL
Qualifications
1 1 (33.33%) MCITP
1 1 (33.33%) MCSA
1 1 (33.33%) Microsoft Certification
System Software
1 1 (33.33%) Active Directory
1 1 (33.33%) Hyper-V
Systems Management
1 1 (33.33%) Backup Exec
Vendors
1 3 (100.00%) Microsoft
2 1 (33.33%) Dell
2 1 (33.33%) EqualLogic
2 1 (33.33%) HP
2 1 (33.33%) IBM
2 1 (33.33%) Veeam
2 1 (33.33%) VMware