The following table provides summary statistics for permanent job vacancies advertised in Gloucester with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 3 months to 30 March 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Gloucestershire / Gloucester
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 30 37 25
Rank change year-on-year +7 -12  
Permanent jobs citing SLA 11 6 13
As % of all permanent IT jobs advertised in Gloucester 5.29% 2.90% 5.33%
As % of the Quality Assurance & Compliance category 39.29% 22.22% 44.83%
Number of salaries quoted 11 6 11
Median salary £37,000 £67,500 £35,000
Median salary % change year-on-year -45.18% +92.85%  
UK excluding London median salary £33,000 £35,000 £35,000
% change year-on-year -5.71% -  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Gloucester with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills
Gloucester
Permanent job vacancies with a requirement for quality assurance and compliance skills 28 27 29
As % of all permanent IT job vacancies advertised in Gloucester 13.46% 13.04% 11.89%
Number of salaries quoted 28 18 22
Median salary £45,269 £50,000 £37,500
Median salary % change year-on-year -9.46% +33.33%  
90% offered a salary of more than £26,200 £30,500 £34,525
10% offered a salary of more than £65,000 £52,500 £78,000
UK excluding London median salary £42,500 £44,000 £42,500
% change year-on-year -3.40% +3.52%  

SLA
Job Vacancy Trend in Gloucester

The job posting trend of jobs advertised in Gloucester citing SLA as a proportion of all permanent or contract IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for SLA in Gloucester

SLA
Salary Trend in Gloucester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Gloucester.

Salary trend for SLA in Gloucester

SLA
Salary Histogram in Gloucester

The salary distribution of IT jobs citing SLA in Gloucester over the 3 months to 30 March 2017.

Salary histogram for SLA in Gloucester

For the 6 months to 30 March 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Gloucester region with a requirement for SLA.

1 52 (88.14%) ITIL
2 49 (83.05%) Security Cleared
3 48 (81.36%) DV Cleared
3 48 (81.36%) Infrastructure Management
4 39 (66.10%) Service Delivery
5 34 (57.63%) Problem Management
6 33 (55.93%) ITIL V3
6 33 (55.93%) Service Management
7 25 (42.37%) Windows
8 22 (37.29%) Active Directory
9 21 (35.59%) Microsoft
10 18 (30.51%) MS Office
10 18 (30.51%) SCCM
10 18 (30.51%) Windows Server
11 17 (28.81%) Virtual Desktop
12 15 (25.42%) Management Information System
12 15 (25.42%) Software Engineering
12 15 (25.42%) Data Encryption
12 15 (25.42%) Customer Requirements
13 5 (8.47%) Windows 7
13 5 (8.47%) MS Exchange
14 4 (6.78%) Incident Management
14 4 (6.78%) Windows 10
14 4 (6.78%) Coaching
15 2 (3.39%) Change Management
15 2 (3.39%) SAN
15 2 (3.39%) Cisco
15 2 (3.39%) IBM
15 2 (3.39%) SAP
15 2 (3.39%) Manufacturing

SLA
Co-occurring IT Skills in Gloucester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (8.47%) MS Exchange
2 1 (1.69%) Confluence
2 1 (1.69%) SharePoint
Applications
1 18 (30.51%) MS Office
Business Applications
1 1 (1.69%) Remedy ITSM
1 1 (1.69%) SAP Oil and Gas
Cloud Services
1 2 (3.39%) Office 365
Communications & Networking
1 2 (3.39%) SAN
2 1 (1.69%) DHCP
2 1 (1.69%) DNS
2 1 (1.69%) TCP/IP
Development Applications
1 1 (1.69%) JIRA
General
1 2 (3.39%) French Language
1 2 (3.39%) Italian Language
1 2 (3.39%) Manufacturing
1 2 (3.39%) Spanish Language
2 1 (1.69%) Electronics
2 1 (1.69%) Finance
2 1 (1.69%) Marketing
2 1 (1.69%) Telecoms
Job Titles
1 25 (42.37%) Infrastructure Engineer
2 17 (28.81%) Service Manager
3 16 (27.12%) Service Level Manager
4 9 (15.25%) Support Engineer
5 8 (13.56%) 2nd Line Engineer
5 8 (13.56%) 2nd Line Support
5 8 (13.56%) 2nd Line Support Engineer
6 3 (5.08%) Analyst
6 3 (5.08%) Service Desk Team Leader
6 3 (5.08%) Team Leader
7 2 (3.39%) IT Analyst
8 1 (1.69%) 3rd Line Engineer
8 1 (1.69%) 3rd Line Infrastructure Engineer
8 1 (1.69%) SAN Support
8 1 (1.69%) SQL Analyst
8 1 (1.69%) SQL Support Analyst
8 1 (1.69%) Supply Chain Director
8 1 (1.69%) Windows Engineer
8 1 (1.69%) Windows Infrastructure Engineer
8 1 (1.69%) Wintel Engineer
Miscellaneous
1 15 (25.42%) Management Information System
2 1 (1.69%) Data Centre
Operating Systems
1 25 (42.37%) Windows
2 18 (30.51%) Windows Server
3 5 (8.47%) Windows 7
4 4 (6.78%) Windows 10
5 1 (1.69%) Linux
5 1 (1.69%) Mac OS
5 1 (1.69%) Unix
5 1 (1.69%) Windows Server 2003
5 1 (1.69%) Windows Server 2008
5 1 (1.69%) Windows Server 2012
5 1 (1.69%) Windows Vista
Processes & Methodologies
1 52 (88.14%) ITIL
2 48 (81.36%) Infrastructure Management
3 39 (66.10%) Service Delivery
4 34 (57.63%) Problem Management
5 33 (55.93%) ITIL V3
5 33 (55.93%) Service Management
6 15 (25.42%) Customer Requirements
6 15 (25.42%) Data Encryption
6 15 (25.42%) Software Engineering
7 4 (6.78%) Coaching
7 4 (6.78%) Incident Management
8 2 (3.39%) Change Management
8 2 (3.39%) System Testing
9 1 (1.69%) Business Intelligence
9 1 (1.69%) Data Analysis
9 1 (1.69%) Data Mapping
9 1 (1.69%) ERP
9 1 (1.69%) ITSM
9 1 (1.69%) Logistics
9 1 (1.69%) Programme Management
Programming Languages
1 1 (1.69%) SQL
Qualifications
1 49 (83.05%) Security Cleared
2 48 (81.36%) DV Cleared
3 2 (3.39%) Degree
System Software
1 22 (37.29%) Active Directory
2 17 (28.81%) Virtual Desktop
3 1 (1.69%) Terminal Services
3 1 (1.69%) VMware Infrastructure
3 1 (1.69%) vSphere
Systems Management
1 18 (30.51%) SCCM
2 1 (1.69%) AirWatch
2 1 (1.69%) SCOM
2 1 (1.69%) WSUS
Vendors
1 21 (35.59%) Microsoft
2 2 (3.39%) Cisco
2 2 (3.39%) IBM
2 2 (3.39%) SAP
2 2 (3.39%) VMware
3 1 (1.69%) BMC
3 1 (1.69%) Citrix
3 1 (1.69%) CommVault
3 1 (1.69%) Dell
3 1 (1.69%) EMC
3 1 (1.69%) HP
3 1 (1.69%) Meru Networks
3 1 (1.69%) NetApp
3 1 (1.69%) Remedy