Period
to 18 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Gloucester with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
Gloucestershire > Gloucester
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 22 13 59
Rank change year-on-year -9 +46 -22
Permanent jobs citing Service Delivery 32 78 11
As % of all permanent IT jobs advertised in Gloucester 9.85% 12.50% 1.99%
As % of the Processes & Methodologies category 11.27% 14.53% 2.27%
Number of salaries quoted 29 88 10
Gloucester median annual salary £46,000 £40,000 £41,250
Median salary % change year-on-year +15.00% -3.03% +19.57%
10th Percentile £38,150 £22,000 £24,000
90th Percentile £48,000 £57,500 £59,250
Gloucestershire median annual salary £46,000 £40,000 £37,500
% change year-on-year +15.00% +6.67% -16.67%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Gloucester with a requirement for process or methodology skills.

All Process and Methodology Skills
Gloucester
Permanent vacancies with a requirement for process or methodology skills 284 537 484
As % of all permanent IT jobs advertised in Gloucester 87.38% 86.06% 87.36%
Number of salaries quoted 245 505 436
Gloucester median annual salary £45,000 £40,000 £41,000
Median salary % change year-on-year +12.50% -2.44% +2.50%
10th Percentile £30,100 £25,000 £26,625
90th Percentile £64,000 £57,500 £63,750
Gloucestershire median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - +6.25%

Service Delivery
Job Vacancy Trend in Gloucester

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Gloucester.

Job vacancy trend for Service Delivery in Gloucester

Service Delivery
Salary Trend in Gloucester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Gloucester.

Salary trend for Service Delivery in Gloucester

Service Delivery
Salary Histogram in Gloucester

The salary distribution of IT jobs citing Service Delivery in Gloucester over the 6 months to 18 November 2017.

Salary histogram for Service Delivery in Gloucester

For the 6 months to 18 November 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Gloucester region with a requirement for Service Delivery.

1 26 (81.25%) ITIL
2 25 (78.13%) DV Cleared
2 25 (78.13%) Security Cleared
3 24 (75.00%) Service Management
4 23 (71.88%) ITIL V3
5 22 (68.75%) Microsoft
6 20 (62.50%) Degree
7 19 (59.38%) Analytical Skills
7 19 (59.38%) Windows Server
8 18 (56.25%) ITSM
9 17 (53.13%) Problem Management
9 17 (53.13%) Hyper-V
9 17 (53.13%) Proactive Management
10 14 (43.75%) Business Intelligence
11 11 (34.38%) SCCM
12 10 (31.25%) SQL Server
12 10 (31.25%) Windows
13 9 (28.13%) DHCP
13 9 (28.13%) DNS
13 9 (28.13%) Cisco
13 9 (28.13%) Dell
13 9 (28.13%) Citrix
13 9 (28.13%) Cisco Certification
13 9 (28.13%) CCNA
13 9 (28.13%) SAN
13 9 (28.13%) Firmware
13 9 (28.13%) Project Management
13 9 (28.13%) Change Management
13 9 (28.13%) Disaster Recovery
13 9 (28.13%) VLAN

Service Delivery
Co-occurring IT Skills in Gloucester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (25.00%) SharePoint
Cloud Services
1 1 (3.13%) Office 365
Communications & Networking
1 9 (28.13%) DHCP
1 9 (28.13%) DNS
1 9 (28.13%) Fibre Channel
1 9 (28.13%) NAS
1 9 (28.13%) SAN
1 9 (28.13%) VLAN
2 8 (25.00%) Firewall
2 8 (25.00%) Intrusion Detection
2 8 (25.00%) Network Security
3 1 (3.13%) Skype
Database & Business Intelligence
1 10 (31.25%) SQL Server
2 2 (6.25%) Microsoft Analysis Services
2 2 (6.25%) SQL Server 2012
2 2 (6.25%) SQL Server 2014
2 2 (6.25%) SQL Server Analysis Services
2 2 (6.25%) SQL Server Integration Services
2 2 (6.25%) SQL Server Reporting Services
General
1 3 (9.38%) Finance
Job Titles
1 9 (28.13%) Infrastructure Engineer
1 9 (28.13%) Senior Infrastructure Engineer
2 8 (25.00%) Wintel Engineer
3 7 (21.88%) Service Manager
4 3 (9.38%) Desktop Engineer
4 3 (9.38%) Desktop Support
4 3 (9.38%) Desktop Support Engineer
4 3 (9.38%) Support Engineer
5 2 (6.25%) DBA
5 2 (6.25%) DV Cleared DBA
5 2 (6.25%) SQL DBA
6 1 (3.13%) Applications Manager
6 1 (3.13%) Applications Support Manager
6 1 (3.13%) IT Operations Manager
6 1 (3.13%) IT Services Manager
6 1 (3.13%) Senior Desktop Engineer
6 1 (3.13%) Senior Desktop Support
6 1 (3.13%) Senior Desktop Support Engineer
6 1 (3.13%) Senior Support Engineer
6 1 (3.13%) Support Manager
Miscellaneous
1 19 (59.38%) Analytical Skills
2 9 (28.13%) Replication
3 8 (25.00%) Distributed Denial-of-Service
4 3 (9.38%) Computer Science
4 3 (9.38%) Management Information System
4 3 (9.38%) Reinsurance
Operating Systems
1 19 (59.38%) Windows Server
2 10 (31.25%) Windows
3 8 (25.00%) Windows 10
3 8 (25.00%) Windows Server 2012
Processes & Methodologies
1 26 (81.25%) ITIL
2 24 (75.00%) Service Management
3 23 (71.88%) ITIL V3
4 18 (56.25%) ITSM
5 17 (53.13%) Proactive Management
5 17 (53.13%) Problem Management
6 14 (43.75%) Business Intelligence
7 9 (28.13%) Change Management
7 9 (28.13%) Data Protection
7 9 (28.13%) Disaster Recovery
7 9 (28.13%) Infrastructure Monitoring
7 9 (28.13%) Project Management
7 9 (28.13%) Virtual Environments
8 4 (12.50%) Agile Software Development
9 3 (9.38%) Business Analysis
9 3 (9.38%) People Management
9 3 (9.38%) Process Improvement
9 3 (9.38%) Software Delivery
10 2 (6.25%) SDLC
10 2 (6.25%) Waterfall
Programming Languages
1 8 (25.00%) PowerShell
2 2 (6.25%) SQL
Qualifications
1 25 (78.13%) DV Cleared
1 25 (78.13%) Security Cleared
2 20 (62.50%) Degree
3 9 (28.13%) CCNA
3 9 (28.13%) Cisco Certification
4 3 (9.38%) Chartered Engineer
4 3 (9.38%) CITP
4 3 (9.38%) Computer Science Degree
5 1 (3.13%) ITIL Certification
Quality Assurance & Compliance
1 6 (18.75%) ISO/IEC 20000
1 6 (18.75%) SLA
System Software
1 17 (53.13%) Hyper-V
2 9 (28.13%) Firmware
2 9 (28.13%) Virtual Machines
2 9 (28.13%) VMware ESXi
2 9 (28.13%) VMware Infrastructure
3 8 (25.00%) Active Directory
3 8 (25.00%) Virtual Desktop
Systems Management
1 11 (34.38%) SCCM
2 9 (28.13%) Microsoft Data Protection Manager
2 9 (28.13%) SCDPM
2 9 (28.13%) vCenter Server
3 8 (25.00%) Forefront Identity Manager
Vendors
1 22 (68.75%) Microsoft
2 9 (28.13%) Cisco
2 9 (28.13%) Citrix
2 9 (28.13%) Dell
2 9 (28.13%) VMware
3 8 (25.00%) McAfee
4 3 (9.38%) Civica