The following table provides summary statistics for permanent job vacancies advertised in Gloucester with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 3 months to 29 March 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
Gloucestershire / Gloucester
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 30 32 35
Rank change year-on-year +2 +3  
Permanent jobs citing Service Delivery 9 6 7
As % of all permanent IT jobs advertised in Gloucester 4.21% 2.99% 2.86%
As % of the Processes & Methodologies category 4.66% 3.31% 3.14%
Number of salaries quoted 9 6 4
Median salary £40,000 £75,000 £23,500
Median salary % change year-on-year -46.66% +219.14%  
90% offered a salary of more than £28,400 £30,000 £19,300
10% offered a salary of more than £58,500 £80,000 £36,800
UK excluding London median salary £43,000 £45,000 £45,000
% change year-on-year -4.44% -  

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Gloucester with a requirement for process and methodology skills.

Process & Methodology Skills
Gloucester
Permanent job vacancies with a requirement for process and methodology skills 193 181 223
As % of all permanent IT job vacancies advertised in Gloucester 90.19% 90.05% 91.02%
Number of salaries quoted 176 109 195
Median salary £40,500 £50,000 £50,000
Median salary % change year-on-year -19.00% -  
90% offered a salary of more than £30,000 £30,000 £31,635
10% offered a salary of more than £62,500 £70,000 £70,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Service Delivery
Job Vacancy Trend in Gloucester

The job posting trend of jobs advertised in Gloucester citing Service Delivery as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in Gloucester

Service Delivery
Salary Trend in Gloucester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Gloucester.

Salary trend for Service Delivery in Gloucester

Service Delivery
Salary Histogram in Gloucester

The salary distribution of IT jobs citing Service Delivery in Gloucester over the 3 months to 29 March 2017.

Salary histogram for Service Delivery in Gloucester

For the 6 months to 29 March 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Gloucester region with a requirement for Service Delivery.

1 40 (70.18%) DV Cleared
1 40 (70.18%) Security Cleared
2 39 (68.42%) Problem Management
2 39 (68.42%) ITIL
2 39 (68.42%) SLA
3 38 (66.67%) Infrastructure Management
4 33 (57.89%) ITIL V3
5 25 (43.86%) Windows
6 24 (42.11%) Microsoft
7 23 (40.35%) Active Directory
8 20 (35.09%) SCCM
8 20 (35.09%) Windows Server
9 18 (31.58%) MS Office
10 17 (29.82%) Service Management
10 17 (29.82%) Virtual Desktop
11 6 (10.53%) Windows 7
11 6 (10.53%) Business Continuity
12 5 (8.77%) MS Exchange
12 5 (8.77%) Incident Management
12 5 (8.77%) SC Cleared
12 5 (8.77%) Windows 10
13 4 (7.02%) Coaching
13 4 (7.02%) VoIP
13 4 (7.02%) MS Excel
14 3 (5.26%) TCP/IP
14 3 (5.26%) Avaya
14 3 (5.26%) Finance
14 3 (5.26%) Information Security
14 3 (5.26%) CMS
14 3 (5.26%) BCP

Service Delivery
Co-occurring IT Skills in Gloucester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (8.77%) MS Exchange
2 3 (5.26%) CMS
Applications
1 18 (31.58%) MS Office
2 4 (7.02%) MS Excel
3 1 (1.75%) MS Visio
Cloud Services
1 2 (3.51%) Office 365
Communications & Networking
1 4 (7.02%) VoIP
2 3 (5.26%) TCP/IP
3 2 (3.51%) DHCP
3 2 (3.51%) DNS
4 1 (1.75%) Cisco ASA
4 1 (1.75%) EIGRP
4 1 (1.75%) Firewall
4 1 (1.75%) FWSM
4 1 (1.75%) H.323
4 1 (1.75%) HSRP
4 1 (1.75%) Internet
4 1 (1.75%) LAN
4 1 (1.75%) MGCP
4 1 (1.75%) SAN
4 1 (1.75%) SSL
4 1 (1.75%) Structured Cabling
4 1 (1.75%) VPN
4 1 (1.75%) WAN
4 1 (1.75%) Wi-Fi
4 1 (1.75%) Wireless
Database & Business Intelligence
1 2 (3.51%) Microsoft Analysis Services
1 2 (3.51%) SQL Server
1 2 (3.51%) SQL Server 2012
1 2 (3.51%) SQL Server 2014
1 2 (3.51%) SQL Server Analysis Services
1 2 (3.51%) SQL Server Integration Services
1 2 (3.51%) SQL Server Reporting Services
General
1 3 (5.26%) Finance
2 1 (1.75%) Manufacturing
2 1 (1.75%) Telecoms
Job Titles
1 17 (29.82%) Service Manager
2 16 (28.07%) Service Level Manager
3 10 (17.54%) Infrastructure Engineer
3 10 (17.54%) Support Engineer
4 9 (15.79%) 2nd Line Support
4 9 (15.79%) Analyst
5 8 (14.04%) 2nd Line Engineer
5 8 (14.04%) 2nd Line Support Engineer
6 5 (8.77%) Service Analyst
6 5 (8.77%) Service Desk Analyst
7 3 (5.26%) Information Governance Officer
7 3 (5.26%) Information Officer
7 3 (5.26%) Service Desk Team Leader
7 3 (5.26%) Team Leader
8 2 (3.51%) DBA
8 2 (3.51%) Desktop Engineer
8 2 (3.51%) Desktop Support
8 2 (3.51%) DV Cleared DBA
8 2 (3.51%) Support Analyst
8 2 (3.51%) Telephony Analyst
Miscellaneous
1 3 (5.26%) Freedom of Information
2 2 (3.51%) Analytical Skills
3 1 (1.75%) IVR
3 1 (1.75%) Management Information System
Operating Systems
1 25 (43.86%) Windows
2 20 (35.09%) Windows Server
3 6 (10.53%) Windows 7
4 5 (8.77%) Windows 10
5 1 (1.75%) Windows 8
5 1 (1.75%) Windows Server 2003
5 1 (1.75%) Windows Server 2008
5 1 (1.75%) Windows Server 2012
Processes & Methodologies
1 39 (68.42%) ITIL
1 39 (68.42%) Problem Management
2 38 (66.67%) Infrastructure Management
3 33 (57.89%) ITIL V3
4 17 (29.82%) Service Management
5 6 (10.53%) Business Continuity
6 5 (8.77%) Incident Management
7 4 (7.02%) Coaching
8 3 (5.26%) BCP
8 3 (5.26%) Business Continuity Planning
8 3 (5.26%) Data Protection
8 3 (5.26%) Information Governance
8 3 (5.26%) Information Management
8 3 (5.26%) Information Security
8 3 (5.26%) Records Management
9 2 (3.51%) Change Management
9 2 (3.51%) PRINCE2
9 2 (3.51%) Software Delivery
10 1 (1.75%) Infrastructure Monitoring
10 1 (1.75%) SDLC
Programming Languages
1 2 (3.51%) SQL
Qualifications
1 40 (70.18%) DV Cleared
1 40 (70.18%) Security Cleared
2 5 (8.77%) SC Cleared
3 1 (1.75%) CCNA
3 1 (1.75%) CCNP
3 1 (1.75%) Cisco Certification
3 1 (1.75%) Microsoft Certification
Quality Assurance & Compliance
1 39 (68.42%) SLA
2 3 (5.26%) ISO/IEC 27001
System Software
1 23 (40.35%) Active Directory
2 17 (29.82%) Virtual Desktop
3 2 (3.51%) VMware Infrastructure
4 1 (1.75%) Terminal Services
4 1 (1.75%) vSphere
4 1 (1.75%) XenApp
4 1 (1.75%) XenDesktop
Systems Management
1 20 (35.09%) SCCM
2 1 (1.75%) AirWatch
2 1 (1.75%) Cisco CUCM
2 1 (1.75%) Cisco UCCE
2 1 (1.75%) Cisco UCCX
2 1 (1.75%) SCOM
2 1 (1.75%) WSUS
Vendors
1 24 (42.11%) Microsoft
2 3 (5.26%) Avaya
2 3 (5.26%) NICE Systems
3 2 (3.51%) Cisco
3 2 (3.51%) Citrix
3 2 (3.51%) Civica
3 2 (3.51%) VMware
4 1 (1.75%) Aruba
4 1 (1.75%) CheckPoint
4 1 (1.75%) CommVault
4 1 (1.75%) Juniper
4 1 (1.75%) Meru Networks