Period
to 19 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Gloucestershire with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
South West > Gloucestershire
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 66 45 87
Rank change year-on-year -21 +42 -2
Permanent jobs citing Service Delivery 75 137 64
As % of all permanent IT jobs advertised in Gloucestershire 5.07% 6.07% 3.10%
As % of the Processes & Methodologies category 5.69% 6.71% 3.47%
Number of salaries quoted 72 139 55
Gloucestershire median annual salary £46,000 £40,000 £37,500
Median salary % change year-on-year +15.00% +6.67% -16.67%
10th Percentile £33,750 £22,000 £29,400
90th Percentile £52,500 £60,000 £58,250
South West median annual salary £45,000 £40,000 £40,000
% change year-on-year +12.50% - +6.67%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Gloucestershire with a requirement for process or methodology skills.

All Process and Methodology Skills
Gloucestershire
Permanent vacancies with a requirement for process or methodology skills 1318 2043 1844
As % of all permanent IT jobs advertised in Gloucestershire 89.05% 90.52% 89.38%
Number of salaries quoted 1076 1667 1489
Gloucestershire median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - +6.25%
10th Percentile £25,500 £26,750 £26,250
90th Percentile £62,500 £63,000 £65,000
South West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +3.90%

Service Delivery
Job Vacancy Trend in Gloucestershire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Gloucestershire.

Job vacancy trend for Service Delivery in Gloucestershire

Service Delivery
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Gloucestershire.

Salary trend for Service Delivery in Gloucestershire

Service Delivery
Salary Histogram in Gloucestershire

The salary distribution of IT jobs citing Service Delivery in Gloucestershire over the 6 months to 19 November 2017.

Salary histogram for Service Delivery in Gloucestershire

Service Delivery
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Gloucestershire region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucester -9 32 £46,000 +15.00%
Cheltenham +7 4 £46,250 +27.59%
Tewkesbury - 4 £45,000 - 3
Cirencester -12 2 £38,000 -24.00%
Stroud - 1 £21,500 -
Service Delivery
South West

For the 6 months to 19 November 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Gloucestershire region with a requirement for Service Delivery.

1 58 (77.33%) ITIL
1 58 (77.33%) DV Cleared
1 58 (77.33%) Security Cleared
2 46 (61.33%) Service Management
3 39 (52.00%) Microsoft
4 38 (50.67%) Degree
5 37 (49.33%) ITIL V3
6 36 (48.00%) Problem Management
7 33 (44.00%) Analytical Skills
7 33 (44.00%) Windows Server
8 32 (42.67%) ITSM
9 31 (41.33%) Proactive Management
10 29 (38.67%) Windows
10 29 (38.67%) PowerShell
11 26 (34.67%) Hyper-V
12 25 (33.33%) SCCM
13 24 (32.00%) SQL Server
13 24 (32.00%) Active Directory
14 23 (30.67%) Business Intelligence
14 23 (30.67%) C
14 23 (30.67%) Windows Server 2012
15 22 (29.33%) SharePoint
16 20 (26.67%) Firewall
17 19 (25.33%) Agile Software Development
18 17 (22.67%) CCNA
18 17 (22.67%) Cisco Certification
18 17 (22.67%) McAfee
18 17 (22.67%) Virtual Desktop
18 17 (22.67%) Distributed Denial-of-Service
18 17 (22.67%) Network Security

Service Delivery
Co-occurring IT Skills in Gloucestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (29.33%) SharePoint
2 12 (16.00%) Confluence
3 7 (9.33%) Apache
4 5 (6.67%) SharePoint Server
Applications
1 11 (14.67%) Microsoft Office
Cloud Services
1 15 (20.00%) Office 365
2 14 (18.67%) Microsoft Azure
3 9 (12.00%) Amazon AWS
Communications & Networking
1 20 (26.67%) Firewall
2 17 (22.67%) Intrusion Detection
2 17 (22.67%) Network Security
3 10 (13.33%) SAN
3 10 (13.33%) VLAN
4 9 (12.00%) DHCP
4 9 (12.00%) DNS
4 9 (12.00%) Fibre Channel
4 9 (12.00%) NAS
5 4 (5.33%) Cisco ISE
5 4 (5.33%) Cisco Nexus
5 4 (5.33%) Cisco Wireless
5 4 (5.33%) Wireless
6 2 (2.67%) FCoE
6 2 (2.67%) RIP
6 2 (2.67%) SNMP
6 2 (2.67%) TCP/IP
7 1 (1.33%) Skype
7 1 (1.33%) SSH
7 1 (1.33%) VPN
Database & Business Intelligence
1 24 (32.00%) SQL Server
2 7 (9.33%) SQL Server 2012
3 2 (2.67%) Microsoft Analysis Services
3 2 (2.67%) SQL Server 2014
3 2 (2.67%) SQL Server Analysis Services
3 2 (2.67%) SQL Server Integration Services
3 2 (2.67%) SQL Server Reporting Services
4 1 (1.33%) Relational Database
Development Applications
1 15 (20.00%) JIRA
2 7 (9.33%) Atlassian Bamboo
2 7 (9.33%) Bitbucket
2 7 (9.33%) EasyMock
2 7 (9.33%) Jenkins
2 7 (9.33%) JUnit
3 2 (2.67%) Redmine
4 1 (1.33%) Subversion
General
1 5 (6.67%) Finance
2 2 (2.67%) Telecoms
3 1 (1.33%) Aerospace
Job Titles
1 20 (26.67%) Infrastructure Engineer
2 9 (12.00%) Cloud Engineer
2 9 (12.00%) Cloud Infrastructure Engineer
2 9 (12.00%) Senior Infrastructure Engineer
3 8 (10.67%) Service Manager
3 8 (10.67%) Wintel Engineer
4 6 (8.00%) Java Engineer
4 6 (8.00%) Java Software Engineer
4 6 (8.00%) Software Engineer
4 6 (8.00%) Systems Engineer
5 5 (6.67%) Administrator
5 5 (6.67%) Consultant
5 5 (6.67%) SharePoint Administrator
5 5 (6.67%) Test Engineer
6 4 (5.33%) Cisco Engineer
6 4 (5.33%) Cisco Network Engineer
6 4 (5.33%) Network Engineer
7 3 (4.00%) Desktop Engineer
7 3 (4.00%) Desktop Support
7 3 (4.00%) Desktop Support Engineer
Libraries, Frameworks & Software Standards
1 9 (12.00%) Java EE
1 9 (12.00%) Web Services
2 7 (9.33%) EJB
2 7 (9.33%) JSF
2 7 (9.33%) Spring
3 2 (2.67%) STL
4 1 (1.33%) .NET
4 1 (1.33%) Middleware
Miscellaneous
1 33 (44.00%) Analytical Skills
2 17 (22.67%) Distributed Denial-of-Service
3 9 (12.00%) Hybrid Cloud
3 9 (12.00%) Replication
4 7 (9.33%) Wiki
5 4 (5.33%) Management Information System
6 3 (4.00%) Computer Science
6 3 (4.00%) Reinsurance
7 1 (1.33%) Client/Server
7 1 (1.33%) Driving Licence
Operating Systems
1 33 (44.00%) Windows Server
2 29 (38.67%) Windows
3 23 (30.67%) Windows Server 2012
4 13 (17.33%) Windows 10
5 9 (12.00%) Linux
6 7 (9.33%) CentOS
6 7 (9.33%) Red Hat Enterprise Linux
7 2 (2.67%) Unix
8 1 (1.33%) Windows Server 2008
Processes & Methodologies
1 58 (77.33%) ITIL
2 46 (61.33%) Service Management
3 37 (49.33%) ITIL V3
4 36 (48.00%) Problem Management
5 32 (42.67%) ITSM
6 31 (41.33%) Proactive Management
7 23 (30.67%) Business Intelligence
8 19 (25.33%) Agile Software Development
9 16 (21.33%) Change Management
10 14 (18.67%) Project Management
11 12 (16.00%) DevOps
12 10 (13.33%) Waterfall
13 9 (12.00%) Boundary Protection
13 9 (12.00%) Data Loss Prevention
13 9 (12.00%) Data Protection
13 9 (12.00%) Disaster Recovery
13 9 (12.00%) Infrastructure Monitoring
13 9 (12.00%) Network Virtualisation
13 9 (12.00%) Threat Detection
13 9 (12.00%) Virtual Environments
Programming Languages
1 29 (38.67%) PowerShell
2 23 (30.67%) C
3 14 (18.67%) Python
4 9 (12.00%) C++
4 9 (12.00%) Java
5 7 (9.33%) Bash Shell
5 7 (9.33%) JavaScript
5 7 (9.33%) PHP
6 3 (4.00%) SQL
7 2 (2.67%) C#
7 2 (2.67%) Korn
7 2 (2.67%) Objective-C
Qualifications
1 58 (77.33%) DV Cleared
1 58 (77.33%) Security Cleared
2 38 (50.67%) Degree
3 17 (22.67%) CCNA
3 17 (22.67%) Cisco Certification
4 8 (10.67%) MCSE
4 8 (10.67%) Microsoft Certification
5 4 (5.33%) CCDA
5 4 (5.33%) CCDP
5 4 (5.33%) CCNP
5 4 (5.33%) VMware Certified Professional (VCP)
6 3 (4.00%) Chartered Engineer
6 3 (4.00%) CITP
6 3 (4.00%) Computer Science Degree
7 2 (2.67%) CompTIA Security+
7 2 (2.67%) GIAC
7 2 (2.67%) Linux+ Certification
7 2 (2.67%) Network+ Certification
7 2 (2.67%) SANS
7 2 (2.67%) Security+ Certification
Quality Assurance & Compliance
1 12 (16.00%) SLA
2 6 (8.00%) ISO/IEC 20000
System Software
1 26 (34.67%) Hyper-V
2 24 (32.00%) Active Directory
3 17 (22.67%) Virtual Desktop
4 12 (16.00%) VMware ESXi
5 10 (13.33%) VMware Infrastructure
6 9 (12.00%) BitLocker
6 9 (12.00%) Firmware
6 9 (12.00%) Virtual Machines
7 2 (2.67%) NFS
7 2 (2.67%) Samba
7 2 (2.67%) VMware NSX
8 1 (1.33%) VMFS
8 1 (1.33%) vSphere
Systems Management
1 25 (33.33%) SCCM
2 12 (16.00%) vCenter Server
3 9 (12.00%) Microsoft Data Protection Manager
3 9 (12.00%) SCDPM
3 9 (12.00%) SCOM
3 9 (12.00%) SCVMM
4 8 (10.67%) Forefront Identity Manager
5 2 (2.67%) Ansible
5 2 (2.67%) Nagios
5 2 (2.67%) Puppet
6 1 (1.33%) Control-M
6 1 (1.33%) OpenView
6 1 (1.33%) PowerCLI
6 1 (1.33%) vMotion
Vendors
1 39 (52.00%) Microsoft
2 17 (22.67%) McAfee
3 16 (21.33%) VMware
4 13 (17.33%) Cisco
5 10 (13.33%) Dell
6 9 (12.00%) Citrix
7 7 (9.33%) Red Hat
8 6 (8.00%) HP
9 5 (6.67%) Atlassian
10 3 (4.00%) Civica
11 2 (2.67%) EMC
11 2 (2.67%) NetApp
11 2 (2.67%) SolarWinds
12 1 (1.33%) CommVault
12 1 (1.33%) F5
12 1 (1.33%) IBM
12 1 (1.33%) Solace