Period
to 17 October 2018

The following table provides summary statistics for permanent job vacancies advertised in Gloucestershire with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 17 October 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
South West > Gloucestershire
6 months to
17 Oct 2018
Same period 2017 Same period 2016
Rank 78 67 58
Rank change year-on-year -11 -9 +22
Permanent jobs citing Service Delivery 51 85 113
As % of all permanent IT jobs advertised in Gloucestershire 3.08% 5.39% 5.23%
As % of the Processes & Methodologies category 3.31% 5.93% 5.73%
Number of salaries quoted 37 80 117
Gloucestershire median annual salary £45,000 £46,000 £40,000
Median salary % change year-on-year -2.17% +15.00% -
10th Percentile £37,500 £33,375 £22,000
90th Percentile £88,500 £51,325 £58,500
South West median annual salary £43,500 £42,500 £39,500
% change year-on-year +2.35% +7.59% -1.25%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Gloucestershire with a requirement for process or methodology skills.

All Process and Methodology Skills
Gloucestershire
Permanent vacancies with a requirement for process or methodology skills 1,543 1,433 1,972
As % of all permanent IT jobs advertised in Gloucestershire 93.06% 90.81% 91.21%
Number of salaries quoted 1,249 1,155 1,558
Gloucestershire median annual salary £47,500 £42,500 £42,500
Median salary % change year-on-year +11.76% - +3.66%
10th Percentile £26,250 £25,850 £26,250
90th Percentile £68,750 £62,500 £63,750
South West median annual salary £44,000 £42,500 £40,000
% change year-on-year +3.53% +6.25% -

Service Delivery
Job Vacancy Trend in Gloucestershire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Gloucestershire.

Job vacancy trend for Service Delivery in Gloucestershire

Service Delivery
Salary Trend in Gloucestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Gloucestershire.

Salary trend for Service Delivery in Gloucestershire

Service Delivery
Salary Histogram in Gloucestershire

The salary distribution of IT jobs citing Service Delivery in Gloucestershire over the 6 months to 17 October 2018.

Salary histogram for Service Delivery in Gloucestershire

Service Delivery
Job Locations in Gloucestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Gloucestershire region over the 6 months to 17 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheltenham +15 18 £45,000 +5.88% 2
Gloucester -22 7 £41,250 -10.33% 3
Cirencester +15 4 £53,750 +41.45%
Tewkesbury -19 2 £52,500 +16.67%
Mitcheldean - 2 - -
Stroud +14 1 £27,000 +25.58%
Service Delivery
South West

For the 6 months to 17 October 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Gloucestershire region with a requirement for Service Delivery.

1 31 (60.78%) ITIL
2 26 (50.98%) Service Management
3 23 (45.10%) Agile Software Development
4 21 (41.18%) Security Cleared
5 20 (39.22%) DV Cleared
6 16 (31.37%) C
7 14 (27.45%) Analytical Skills
8 13 (25.49%) Waterfall
9 12 (23.53%) Python
9 12 (23.53%) PowerShell
9 12 (23.53%) DevOps
10 11 (21.57%) Microsoft
11 10 (19.61%) User Stories
11 10 (19.61%) Confluence
11 10 (19.61%) V-Model
11 10 (19.61%) Incident Management
11 10 (19.61%) JIRA
12 9 (17.65%) Bash Shell
12 9 (17.65%) ERP
13 8 (15.69%) Windows
13 8 (15.69%) Linux
13 8 (15.69%) Microsoft Office
13 8 (15.69%) HP
13 8 (15.69%) Change Management
13 8 (15.69%) Finance
13 8 (15.69%) ITSM
13 8 (15.69%) CentOS
13 8 (15.69%) Degree
13 8 (15.69%) Problem Management
13 8 (15.69%) ITIL V3

Service Delivery
Co-occurring IT Skills in Gloucestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (19.61%) Confluence
2 6 (11.76%) SharePoint
3 5 (9.80%) Apache
4 2 (3.92%) Captiva
4 2 (3.92%) CMS
4 2 (3.92%) Documentum
5 1 (1.96%) Exchange Server 2003
5 1 (1.96%) IIS
5 1 (1.96%) Moodle
5 1 (1.96%) MS Exchange
5 1 (1.96%) SharePoint Server
Applications
1 8 (15.69%) Microsoft Office
2 3 (5.88%) Microsoft Excel
3 1 (1.96%) Microsoft PowerPoint
Business Applications
1 1 (1.96%) Misys Midas
Cloud Services
1 7 (13.73%) Microsoft Azure
2 6 (11.76%) Amazon AWS
3 5 (9.80%) Office 365
4 3 (5.88%) SaaS
Communications & Networking
1 4 (7.84%) Firewall
1 4 (7.84%) Intrusion Detection
1 4 (7.84%) Network Security
2 3 (5.88%) VPN
3 2 (3.92%) DHCP
3 2 (3.92%) DNS
3 2 (3.92%) Internet
3 2 (3.92%) VLAN
4 1 (1.96%) Cisco ASA
4 1 (1.96%) FTP
4 1 (1.96%) HTTP
4 1 (1.96%) IPsec
4 1 (1.96%) IPv4
4 1 (1.96%) L2TP
4 1 (1.96%) SAN
4 1 (1.96%) TCP/IP
4 1 (1.96%) VoIP
4 1 (1.96%) Wireless
Database & Business Intelligence
1 6 (11.76%) SQL Server
2 3 (5.88%) Qlik Sense
3 2 (3.92%) Big Data
4 1 (1.96%) MS Access
Development Applications
1 10 (19.61%) JIRA
2 4 (7.84%) Atlassian Bamboo
2 4 (7.84%) Bitbucket
2 4 (7.84%) EasyMock
2 4 (7.84%) Jenkins
2 4 (7.84%) JUnit
General
1 8 (15.69%) Finance
2 4 (7.84%) Aerospace
2 4 (7.84%) Back Office
3 3 (5.88%) Billing
3 3 (5.88%) Military
4 2 (3.92%) Games
4 2 (3.92%) Law
5 1 (1.96%) Electronics
5 1 (1.96%) Front Office
Job Titles
1 13 (25.49%) Service Manager
2 12 (23.53%) Services Delivery Manager
3 11 (21.57%) Delivery Manager
4 5 (9.80%) IT Manager
4 5 (9.80%) Software Engineer
4 5 (9.80%) Wintel Engineer
5 4 (7.84%) Architect
5 4 (7.84%) Cloud Engineer
5 4 (7.84%) Cloud Infrastructure Engineer
5 4 (7.84%) Infrastructure Engineer
5 4 (7.84%) Java Engineer
5 4 (7.84%) Java Software Engineer
5 4 (7.84%) Solutions Architect
5 4 (7.84%) Test Engineer
5 4 (7.84%) Wintel Infrastructure Engineer
6 3 (5.88%) Analyst
6 3 (5.88%) Business Manager
6 3 (5.88%) Business Systems Manager
6 3 (5.88%) IT Services Delivery Manager
6 3 (5.88%) Systems Manager
Libraries, Frameworks & Software Standards
1 4 (7.84%) EJB
1 4 (7.84%) Java EE
1 4 (7.84%) JSF
1 4 (7.84%) Spring
1 4 (7.84%) Web Services
2 1 (1.96%) .NET
2 1 (1.96%) 802.1X
2 1 (1.96%) CGI
2 1 (1.96%) COM
2 1 (1.96%) Windows SharePoint Services
Miscellaneous
1 14 (27.45%) Analytical Skills
2 4 (7.84%) Distributed Denial-of-Service
2 4 (7.84%) Hybrid Cloud
2 4 (7.84%) Wiki
3 2 (3.92%) Enterprise Storage
4 1 (1.96%) CCTV
4 1 (1.96%) Computer Science
4 1 (1.96%) Driving Licence
4 1 (1.96%) Fat Client
4 1 (1.96%) Fintech
4 1 (1.96%) Self-Motivation
4 1 (1.96%) Thin Client
4 1 (1.96%) Video Conferencing
4 1 (1.96%) Video\Live Streaming
Operating Systems
1 8 (15.69%) CentOS
1 8 (15.69%) Linux
1 8 (15.69%) Windows
2 7 (13.73%) Red Hat Enterprise Linux
3 5 (9.80%) Windows Server
4 4 (7.84%) Ubuntu
4 4 (7.84%) Windows Server 2012
5 2 (3.92%) Fedora
6 1 (1.96%) Android
6 1 (1.96%) Apple iOS
6 1 (1.96%) Debian
6 1 (1.96%) Kali Linux
6 1 (1.96%) Windows Server 2003
6 1 (1.96%) Windows XP
Processes & Methodologies
1 31 (60.78%) ITIL
2 26 (50.98%) Service Management
3 23 (45.10%) Agile Software Development
4 13 (25.49%) Waterfall
5 12 (23.53%) DevOps
6 10 (19.61%) Incident Management
6 10 (19.61%) User Stories
6 10 (19.61%) V-Model
7 9 (17.65%) ERP
8 8 (15.69%) Change Management
8 8 (15.69%) ITIL V3
8 8 (15.69%) ITSM
8 8 (15.69%) Problem Management
9 7 (13.73%) Business Intelligence
9 7 (13.73%) Problem-Solving
10 6 (11.76%) Commercial Awareness
10 6 (11.76%) Continuous Improvement
10 6 (11.76%) Infrastructure Engineering
10 6 (11.76%) Project Management
10 6 (11.76%) TDD
Programming Languages
1 16 (31.37%) C
2 12 (23.53%) PowerShell
2 12 (23.53%) Python
3 9 (17.65%) Bash Shell
4 6 (11.76%) Java
4 6 (11.76%) JavaScript
4 6 (11.76%) PHP
5 5 (9.80%) C++
6 2 (3.92%) SQL
Qualifications
1 21 (41.18%) Security Cleared
2 20 (39.22%) DV Cleared
3 8 (15.69%) Degree
4 3 (5.88%) MCSE
4 3 (5.88%) Microsoft Certification
5 2 (3.92%) CCNA
5 2 (3.92%) Cisco Certification
5 2 (3.92%) CISSP
5 2 (3.92%) CompTIA Security+
5 2 (3.92%) GIAC
5 2 (3.92%) Linux+ Certification
5 2 (3.92%) Network+ Certification
5 2 (3.92%) SANS
5 2 (3.92%) SSCP
6 1 (1.96%) CITP
6 1 (1.96%) Computer Science Degree
6 1 (1.96%) SC Cleared
Quality Assurance & Compliance
1 7 (13.73%) SLA
2 2 (3.92%) ISO/IEC 27001
System Software
1 7 (13.73%) Active Directory
2 4 (7.84%) BitLocker
2 4 (7.84%) Hyper-V
2 4 (7.84%) Virtual Desktop
2 4 (7.84%) VMware Infrastructure
3 2 (3.92%) Docker
3 2 (3.92%) NFS
3 2 (3.92%) Samba
3 2 (3.92%) VirtualBox
3 2 (3.92%) VMware ESXi
3 2 (3.92%) Xen
4 1 (1.96%) ISA Server
Systems Management
1 6 (11.76%) HP ALM
2 5 (9.80%) SCCM
3 4 (7.84%) SCOM
3 4 (7.84%) SCVMM
4 2 (3.92%) Ansible
4 2 (3.92%) Docker Swarm
4 2 (3.92%) Kubernetes
4 2 (3.92%) Nagios
4 2 (3.92%) OpenNMS
4 2 (3.92%) Puppet
4 2 (3.92%) vCenter Server
4 2 (3.92%) ZABBIX
5 1 (1.96%) Microsoft Clustering
5 1 (1.96%) Nessus
5 1 (1.96%) NetBackup
5 1 (1.96%) Netcool
5 1 (1.96%) OpenView Configuration Management
5 1 (1.96%) Systems Management Server (SMS)
5 1 (1.96%) Veritas Storage Foundation
Vendors
1 11 (21.57%) Microsoft
2 8 (15.69%) HP
3 6 (11.76%) Atlassian
3 6 (11.76%) Red Hat
4 4 (7.84%) McAfee
4 4 (7.84%) VMware
5 3 (5.88%) ConnectWise
5 3 (5.88%) EMC
5 3 (5.88%) Mitel
5 3 (5.88%) SAP
6 2 (3.92%) Cloudera
6 2 (3.92%) Dell
6 2 (3.92%) Hortonworks
6 2 (3.92%) Hyland
6 2 (3.92%) JD Edwards
6 2 (3.92%) Kofax
6 2 (3.92%) NetApp
6 2 (3.92%) OpenText
6 2 (3.92%) Oracle
6 2 (3.92%) SolarWinds