IT Support Job Trends in Gwent

IT Support
South Wales > Gwent

The median IT Support salary in Gwent is £28,000 per year, according to job vacancies posted during the 6 months leading to 14 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 3 18 3
Rank change year-on-year +15 -15 -
Permanent jobs requiring an IT Support 12 1 1
As % of all permanent jobs in Gwent 42.86% 1.52% 20.00%
As % of the Job Titles category 44.44% 1.52% 20.00%
Number of salaries quoted 12 1 0
10th Percentile - - -
25th Percentile £27,000 £32,000 -
Median annual salary (50th Percentile) £28,000 £34,000 -
Median % change year-on-year -17.65% - -
75th Percentile - £36,000 -
90th Percentile - - -
South Wales median annual salary £28,000 £34,000 £33,750
% change year-on-year -17.65% +0.74% +8.87%

All Permanent IT Job Roles
Gwent

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Gwent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Gwent with a recognized job title 27 66 5
% of permanent jobs with a recognized job title 96.43% 100.00% 100.00%
Number of salaries quoted 23 18 2
10th Percentile £27,000 £41,500 £24,275
25th Percentile - £42,500 £25,438
Median annual salary (50th Percentile) £28,000 £49,000 £28,250
Median % change year-on-year -42.86% +73.45% -
75th Percentile £48,750 £63,773 £31,438
90th Percentile £85,000 £78,427 £32,825
South Wales median annual salary £50,000 £50,000 £50,000
% change year-on-year - - +4.17%

IT Support
Job Vacancy Trend in Gwent

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in Gwent.

IT Support job vacancy trend in Gwent

IT Support
Salary Trend in Gwent

Salary distribution trend for IT Support job vacancies in Gwent.

Salary distribution trend for IT Support job vacancies in Gwent

IT Support
Salary Histogram in Gwent

Salary distribution for jobs citing IT Support in Gwent over the 6 months to 14 January 2026.

Salary histogram for IT Support in Gwent

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in Gwent

For the 6 months to 14 January 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Gwent region featuring IT Support in the job title.

1 11 (91.67%) Data Protection
2 8 (66.67%) Active Directory
2 8 (66.67%) Microsoft
2 8 (66.67%) Microsoft 365
3 7 (58.33%) Azure
3 7 (58.33%) Cybersecurity
3 7 (58.33%) Decision-Making
3 7 (58.33%) Problem-Solving
4 4 (33.33%) Continuous Improvement
4 4 (33.33%) SLA
4 4 (33.33%) SQL
5 3 (25.00%) Application Security
6 1 (8.33%) Firewall
6 1 (8.33%) Hyper-V
6 1 (8.33%) ITIL
6 1 (8.33%) Kalman Filter
6 1 (8.33%) Mac OS
6 1 (8.33%) Mentoring
6 1 (8.33%) Problem Management
6 1 (8.33%) Proxmox
6 1 (8.33%) Root Cause Analysis
6 1 (8.33%) SC Cleared
6 1 (8.33%) Security Cleared
6 1 (8.33%) Security Management
6 1 (8.33%) Systems Management Server (SMS)
6 1 (8.33%) Technical Leadership
6 1 (8.33%) Virtual Desktop
6 1 (8.33%) VMware
6 1 (8.33%) VMware Infrastructure
6 1 (8.33%) Web Filtering

IT Support Skill Set
Co-Occurring Skills & Capabilities in Gwent by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 8 (66.67%) Microsoft 365
2 7 (58.33%) Azure
Communications & Networking
1 1 (8.33%) Firewall
General
1 11 (91.67%) Social Skills
2 7 (58.33%) Analytical Skills
3 1 (8.33%) Public Sector
Miscellaneous
1 4 (33.33%) Driving Licence
1 4 (33.33%) Onboarding
Operating Systems
1 1 (8.33%) Mac OS
1 1 (8.33%) Windows
Processes & Methodologies
1 11 (91.67%) Data Protection
2 7 (58.33%) Cybersecurity
2 7 (58.33%) Decision-Making
2 7 (58.33%) Problem-Solving
3 4 (33.33%) Continuous Improvement
4 3 (25.00%) Application Security
5 1 (8.33%) ITIL
5 1 (8.33%) Kalman Filter
5 1 (8.33%) Mentoring
5 1 (8.33%) Problem Management
5 1 (8.33%) Root Cause Analysis
5 1 (8.33%) Security Management
5 1 (8.33%) Technical Leadership
5 1 (8.33%) Web Filtering
Programming Languages
1 4 (33.33%) SQL
Qualifications
1 1 (8.33%) SC Cleared
1 1 (8.33%) Security Cleared
Quality Assurance & Compliance
1 4 (33.33%) SLA
System Software
1 8 (66.67%) Active Directory
2 1 (8.33%) Hyper-V
2 1 (8.33%) Virtual Desktop
2 1 (8.33%) VMware Infrastructure
Systems Management
1 1 (8.33%) Proxmox
1 1 (8.33%) Systems Management Server (SMS)
Vendors
1 8 (66.67%) Microsoft
2 1 (8.33%) VMware