Period
to 20 November 2017

The median annual salary for a Help Desk Support was £19,750 in advertised job vacancies in Hampshire during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Support
South East > Hampshire
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 240 244 249
Rank change year-on-year +4 +5 -9
Permanent jobs requiring a Help Desk Support 18 32 32
As % of all permanent IT jobs advertised in Hampshire 0.28% 0.47% 0.44%
As % of the Job Titles category 0.29% 0.49% 0.45%
Number of salaries quoted 18 28 33
Hampshire median annual salary £19,750 £19,000 £22,500
Median salary % change year-on-year +3.95% -15.56% +12.50%
10th Percentile £17,750 £17,000 £17,150
90th Percentile £34,125 £24,250 £38,400
South East median annual salary £22,500 £22,000 £22,500
% change year-on-year +2.27% -2.22% +2.27%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Hampshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Hampshire
Permanent vacancies in Hampshire with a recognized job title 6149 6574 7037
% of permanent IT jobs with a recognized job title 96.55% 97.06% 97.79%
Number of salaries quoted 5333 5647 5919
Hampshire median annual salary £42,000 £40,000 £42,500
Median salary % change year-on-year +5.00% -5.88% +6.25%
10th Percentile £24,750 £25,000 £24,200
90th Percentile £65,000 £61,250 £62,500
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

Help Desk Support
Job Vacancy Trend in Hampshire

Job postings that featured Help Desk Support in the job title as a percentage of all IT jobs advertised in Hampshire.

Job vacancy trend for Help Desk Support in Hampshire

Help Desk Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support in Hampshire.

Salary trend for Help Desk Support in Hampshire

Help Desk Support
Salary Histogram in Hampshire

The salary distribution of IT jobs citing Help Desk Support in Hampshire over the 6 months to 20 November 2017.

Salary histogram for Help Desk Support in Hampshire

Help Desk Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the Hampshire region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basingstoke 0 3 £42,500 +123.68%
Farnborough -4 3 £21,000 -2.33% 1
Southampton -14 3 £19,000 +5.56%
Fleet +32 2 £23,500 -10.48%
Wallington - 2 £18,500 -
Havant - 2 £18,500 -
Portsmouth -13 1 £18,500 -
Hook - 1 £30,000 -
Petersfield - 1 £18,500 -
Help Desk Support
South East

Help Desk Support Skill Set
Top 30 Co-occurring IT Skills in Hampshire

For the 6 months to 20 November 2017, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hampshire region featuring Help Desk Support in the job title.

1 12 (66.67%) Active Directory
2 11 (61.11%) Microsoft
3 10 (55.56%) Windows
4 7 (38.89%) Microsoft Office
4 7 (38.89%) Windows Server
5 5 (27.78%) Windows 7
6 3 (16.67%) Internet
6 3 (16.67%) SQL
6 3 (16.67%) Linux
6 3 (16.67%) Microsoft Excel
6 3 (16.67%) ITIL
6 3 (16.67%) VoIP
6 3 (16.67%) B2B
7 2 (11.11%) Virtual Machines
7 2 (11.11%) Runbook
7 2 (11.11%) IaaS
7 2 (11.11%) Remote Desktop
7 2 (11.11%) Mac OS
7 2 (11.11%) Hyper-V
7 2 (11.11%) Microsoft Azure
7 2 (11.11%) Office 365
7 2 (11.11%) Open Source
7 2 (11.11%) Bash Shell
7 2 (11.11%) SLA
7 2 (11.11%) Perl
7 2 (11.11%) CRM
7 2 (11.11%) SharePoint
7 2 (11.11%) MS Visio
7 2 (11.11%) MS Exchange
7 2 (11.11%) MCSE

Help Desk Support Skill Set
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (11.11%) MS Exchange
1 2 (11.11%) SharePoint
Applications
1 7 (38.89%) Microsoft Office
2 3 (16.67%) Microsoft Excel
3 2 (11.11%) Microsoft PowerPoint
3 2 (11.11%) MS Visio
Business Applications
1 2 (11.11%) Dynamics CRM
Cloud Services
1 2 (11.11%) IaaS
1 2 (11.11%) Microsoft Azure
1 2 (11.11%) Office 365
Communications & Networking
1 3 (16.67%) Internet
1 3 (16.67%) VoIP
2 2 (11.11%) Firewall
2 2 (11.11%) Remote Desktop
Database & Business Intelligence
1 2 (11.11%) SQL Server
General
1 2 (11.11%) Games
2 1 (5.56%) Law
Miscellaneous
1 2 (11.11%) Fat Client
1 2 (11.11%) Thin Client
2 1 (5.56%) Computer Science
Operating Systems
1 10 (55.56%) Windows
2 7 (38.89%) Windows Server
3 5 (27.78%) Windows 7
4 3 (16.67%) Linux
5 2 (11.11%) Mac OS
5 2 (11.11%) Windows Server 2003
5 2 (11.11%) Windows Server 2008
Processes & Methodologies
1 3 (16.67%) B2B
1 3 (16.67%) ITIL
2 2 (11.11%) Business Continuity
2 2 (11.11%) CRM
2 2 (11.11%) Facilities Management
2 2 (11.11%) Open Source
2 2 (11.11%) Runbook
2 2 (11.11%) Time Management
3 1 (5.56%) Software Engineering
Programming Languages
1 3 (16.67%) SQL
2 2 (11.11%) Bash Shell
2 2 (11.11%) Perl
2 2 (11.11%) PowerShell
2 2 (11.11%) Ruby
Qualifications
1 2 (11.11%) MCSA
1 2 (11.11%) MCSE
1 2 (11.11%) Microsoft Certification
2 1 (5.56%) SC Cleared
2 1 (5.56%) Security Cleared
Quality Assurance & Compliance
1 2 (11.11%) SLA
System Software
1 12 (66.67%) Active Directory
2 2 (11.11%) Hyper-V
2 2 (11.11%) Virtual Machines
Vendors
1 11 (61.11%) Microsoft
2 2 (11.11%) Adobe
2 2 (11.11%) Apple
2 2 (11.11%) Citrix
3 1 (5.56%) hybris
3 1 (5.56%) SAP