Period
to 20 January 2018

The following table provides summary statistics for permanent job vacancies advertised in Harpenden with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 20 January 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
Hertfordshire > Harpenden
6 months to
20 Jan 2018
Same period 2017 Same period 2016
Rank 16 33 30
Rank change year-on-year +17 -3 -23
Permanent jobs citing CRM 7 1 10
As % of all permanent IT jobs advertised in Harpenden 10.61% 1.16% 14.08%
As % of the Processes & Methodologies category 13.46% 1.23% 18.52%
Number of salaries quoted 0 1 10
Harpenden median annual salary - £50,000 £43,500
Median salary % change year-on-year - +14.94% +8.75%
Hertfordshire median annual salary £50,000 £47,500 £45,050
% change year-on-year +5.26% +5.44% -9.90%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Harpenden with a requirement for process or methodology skills.

All Process and Methodology Skills
Harpenden
Permanent vacancies with a requirement for process or methodology skills 52 81 54
As % of all permanent IT jobs advertised in Harpenden 78.79% 94.19% 76.06%
Number of salaries quoted 44 73 53
Harpenden median annual salary £45,000 £42,500 £57,500
Median salary % change year-on-year +5.88% -26.09% +43.75%
10th Percentile £33,025 £32,500 £36,250
90th Percentile £65,000 £62,500 £61,250
Hertfordshire median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% -

CRM
Job Vacancy Trend in Harpenden

Job postings citing CRM as a percentage of all IT jobs advertised in Harpenden.

Job vacancy trend for CRM in Harpenden

CRM
Salary Trend in Harpenden

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Harpenden.

Salary trend for CRM in Harpenden

For the 6 months to 20 January 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Harpenden region with a requirement for CRM.

1 7 (100.00%) Windows
1 7 (100.00%) Active Directory
1 7 (100.00%) Mobile Device Management
1 7 (100.00%) SOTI
2 4 (57.14%) Windows Server
2 4 (57.14%) ITIL V3
2 4 (57.14%) ITIL
3 3 (42.86%) Disaster Recovery
3 3 (42.86%) Management Information System
3 3 (42.86%) Document Management
3 3 (42.86%) Degree
3 3 (42.86%) Load Balancing

CRM
Co-occurring IT Skills in Harpenden by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Job Titles
1 7 (100.00%) IT Technician
2 4 (57.14%) Junior
2 4 (57.14%) Junior IT Technician
3 3 (42.86%) Graduate
3 3 (42.86%) IT Graduate
Miscellaneous
1 3 (42.86%) Management Information System
Operating Systems
1 7 (100.00%) Windows
2 4 (57.14%) Windows Server
Processes & Methodologies
1 7 (100.00%) Mobile Device Management
2 4 (57.14%) ITIL
2 4 (57.14%) ITIL V3
3 3 (42.86%) Disaster Recovery
3 3 (42.86%) Document Management
3 3 (42.86%) Load Balancing
Qualifications
1 3 (42.86%) Degree
System Software
1 7 (100.00%) Active Directory
Vendors
1 7 (100.00%) SOTI