2nd Line Support Analyst Jobs in Harrogate

Second Line Support Analyst
North Yorkshire > Harrogate

The median Second Line Support Analyst salary in Harrogate is £30,500 per year according to job vacancies posted during the 6 months to 6 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
6 May 2024
Same period 2023 Same period 2022
Rank 14 - -
Rank change year-on-year - - -
Permanent jobs requiring a 2nd Line Support Analyst 7 0 0
As % of all permanent jobs advertised in Harrogate 6.86% - -
As % of the Job Titles category 7.37% - -
Number of salaries quoted 7 0 0
10th Percentile - - -
25th Percentile £28,750 - -
Median annual salary (50th Percentile) £30,500 - -
75th Percentile £31,750 - -
90th Percentile - - -
North Yorkshire median annual salary £30,500 - £37,500
% change year-on-year - - +70.45%

All Permanent IT Job Vacancies
Harrogate

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Harrogate. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Harrogate with a recognized job title 95 211 140
% of permanent jobs with a recognized job title 93.14% 91.74% 85.89%
Number of salaries quoted 78 62 94
10th Percentile £21,000 £25,463 £20,050
25th Percentile £26,000 £30,688 £26,250
Median annual salary (50th Percentile) £31,500 £45,000 £42,500
Median % change year-on-year -30.00% +5.88% -15.00%
75th Percentile £45,000 £60,874 £58,750
90th Percentile £63,625 £70,540 £75,000
North Yorkshire median annual salary £42,500 £49,000 £47,500
% change year-on-year -13.27% +3.16% +11.76%

2nd Line Support Analyst
Job Vacancy Trend in Harrogate

Job postings that featured 2nd Line Support Analyst in the job title as a proportion of all IT jobs advertised in Harrogate.

Job vacancy trend for 2nd Line Support Analyst in Harrogate

2nd Line Support Analyst
Salary Trend in Harrogate

3-month moving average salary quoted in jobs citing 2nd Line Support Analyst in Harrogate.

Salary trend for 2nd Line Support Analyst in Harrogate

2nd Line Support Analyst Skill Set
Top 27 Co-occurring Skills and Capabilities in Harrogate

For the 6 months to 6 May 2024, 2nd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Harrogate region featuring 2nd Line Support Analyst in the job title.

1 7 (100.00%) Microsoft
1 7 (100.00%) Active Directory
1 7 (100.00%) Citrix
1 7 (100.00%) Service Management
1 7 (100.00%) VMware
1 7 (100.00%) SCCM
1 7 (100.00%) VMware Infrastructure
1 7 (100.00%) Android
1 7 (100.00%) Windows 7
1 7 (100.00%) Apple iOS
1 7 (100.00%) Microsoft 365
1 7 (100.00%) Microsoft Office
1 7 (100.00%) ITIL
1 7 (100.00%) Windows
1 7 (100.00%) LAN
1 7 (100.00%) WLAN
1 7 (100.00%) WAN
1 7 (100.00%) DHCP
1 7 (100.00%) TCP/IP
1 7 (100.00%) DNS
1 7 (100.00%) Windows 10
1 7 (100.00%) Windows Server
1 7 (100.00%) Customer Service
2 4 (57.14%) Service Desk Management
3 3 (42.86%) Problem-Solving
3 3 (42.86%) Social Skills
3 3 (42.86%) SLA

2nd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in Harrogate by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 7 (100.00%) Microsoft Office
Cloud Services
1 7 (100.00%) Microsoft 365
Communications & Networking
1 7 (100.00%) DHCP
1 7 (100.00%) DNS
1 7 (100.00%) LAN
1 7 (100.00%) TCP/IP
1 7 (100.00%) WAN
1 7 (100.00%) WLAN
General
1 3 (42.86%) Social Skills
Operating Systems
1 7 (100.00%) Android
1 7 (100.00%) Apple iOS
1 7 (100.00%) Windows
1 7 (100.00%) Windows 10
1 7 (100.00%) Windows 7
1 7 (100.00%) Windows Server
Processes & Methodologies
1 7 (100.00%) Customer Service
1 7 (100.00%) ITIL
1 7 (100.00%) Service Management
2 4 (57.14%) Service Desk Management
3 3 (42.86%) Problem-Solving
Quality Assurance & Compliance
1 3 (42.86%) SLA
System Software
1 7 (100.00%) Active Directory
1 7 (100.00%) VMware Infrastructure
Systems Management
1 7 (100.00%) SCCM
Vendors
1 7 (100.00%) Citrix
1 7 (100.00%) Microsoft
1 7 (100.00%) VMware