The following table provides summary statistics for permanent job vacancies advertised in Harrogate with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 3 months to 28 June 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
North Yorkshire / Harrogate
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 26 17 51
Rank change year-on-year -9 +34  
Permanent jobs citing SLA 10 16 10
As % of all permanent IT jobs advertised in Harrogate 5.75% 8.42% 2.62%
As % of the Quality Assurance & Compliance category 52.63% 61.54% 27.78%
Number of salaries quoted 7 8 8
Median salary £21,500 £31,500 £25,000
Median salary % change year-on-year -31.74% +26.00%  
90% offered a salary of more than £19,000 £17,000 £19,650
10% offered a salary of more than £36,500 £50,000 £49,125
UK excluding London median salary £36,250 £34,500 £34,330
% change year-on-year +5.07% +0.49%  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Harrogate with a requirement for quality assurance and compliance skills.

Quality Assurance & Compliance Skills
Harrogate
Permanent job vacancies with a requirement for quality assurance and compliance skills 19 26 36
As % of all permanent IT job vacancies advertised in Harrogate 10.92% 13.68% 9.42%
Number of salaries quoted 22 19 41
Median salary £37,500 £45,000 £30,000
Median salary % change year-on-year -16.66% +50.00%  
90% offered a salary of more than £19,075 £17,000 £21,500
10% offered a salary of more than £60,000 £52,500 £52,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year - +5.88%  

SLA
Job Vacancy Trend in Harrogate

Job postings citing SLA as a percentage of all IT jobs advertised in Harrogate.

Job vacancy trend for SLA in Harrogate

SLA
Salary Trend in Harrogate

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Harrogate.

Salary trend for SLA in Harrogate

SLA
Salary Histogram in Harrogate

The salary distribution of IT jobs citing SLA in Harrogate over the 3 months to 28 June 2017.

Salary histogram for SLA in Harrogate

For the 6 months to 28 June 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Harrogate region with a requirement for SLA.

1 7 (41.18%) Finance
2 6 (35.29%) Unix
3 5 (29.41%) Process Improvement
3 5 (29.41%) Windows
3 5 (29.41%) SQL
3 5 (29.41%) Service Management
4 4 (23.53%) Microsoft
4 4 (23.53%) Java
4 4 (23.53%) WebLogic
4 4 (23.53%) Tomcat
4 4 (23.53%) Incident Management
5 3 (17.65%) Solaris
5 3 (17.65%) IIS
5 3 (17.65%) ITIL
5 3 (17.65%) PL/SQL
5 3 (17.65%) JBoss
6 2 (11.76%) Cisco
6 2 (11.76%) Disaster Recovery
6 2 (11.76%) VMware
6 2 (11.76%) Management Information System
6 2 (11.76%) ATM
6 2 (11.76%) LAN
6 2 (11.76%) VoIP
6 2 (11.76%) WAN
6 2 (11.76%) Active Directory
6 2 (11.76%) Citrix
6 2 (11.76%) Banking
7 1 (5.88%) Exchange Server 2003
7 1 (5.88%) Project Planning
7 1 (5.88%) vSphere

SLA
Co-occurring IT Skills in Harrogate by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (23.53%) Tomcat
1 4 (23.53%) WebLogic
2 3 (17.65%) IIS
2 3 (17.65%) JBoss
3 1 (5.88%) Exchange Server 2003
3 1 (5.88%) Exchange Server 2007
3 1 (5.88%) Exchange Server 2010
3 1 (5.88%) Exchange Server 2013
3 1 (5.88%) MS Exchange
Cloud Services
1 1 (5.88%) Office 365
Communications & Networking
1 2 (11.76%) ATM
1 2 (11.76%) LAN
1 2 (11.76%) VoIP
1 2 (11.76%) WAN
2 1 (5.88%) DNS
2 1 (5.88%) Firewall
2 1 (5.88%) LDAP
2 1 (5.88%) NAS
2 1 (5.88%) SAN
2 1 (5.88%) TCP/IP
2 1 (5.88%) VPN
2 1 (5.88%) Wireless
Database & Business Intelligence
1 1 (5.88%) SQL Server
General
1 7 (41.18%) Finance
2 2 (11.76%) Banking
Job Titles
1 11 (64.71%) Analyst
2 7 (41.18%) Support Analyst
3 6 (35.29%) Trainee
4 5 (29.41%) Graduate
4 5 (29.41%) IT Graduate
4 5 (29.41%) Junior
5 3 (17.65%) Applications Support
5 3 (17.65%) Applications Support Analyst
5 3 (17.65%) Customer Analyst
5 3 (17.65%) IT Support
5 3 (17.65%) Service Analyst
5 3 (17.65%) Service Desk Analyst
5 3 (17.65%) Trainee IT Support
6 2 (11.76%) 1st Line Support
6 2 (11.76%) Graduate 1st Line Support
6 2 (11.76%) Graduate IT Support
6 2 (11.76%) Junior IT Support
6 2 (11.76%) Production Support Analyst
7 1 (5.88%) Citrix Analyst
7 1 (5.88%) Citrix Support Analyst
Miscellaneous
1 2 (11.76%) Management Information System
2 1 (5.88%) Analytical Skills
2 1 (5.88%) Client/Server
2 1 (5.88%) Data Centre
2 1 (5.88%) FMCG
Operating Systems
1 6 (35.29%) Unix
2 5 (29.41%) Windows
3 3 (17.65%) Solaris
4 1 (5.88%) Linux
4 1 (5.88%) Windows 2000
4 1 (5.88%) Windows Server 2003
4 1 (5.88%) Windows Server 2008
4 1 (5.88%) Windows Server 2012
Processes & Methodologies
1 5 (29.41%) Process Improvement
1 5 (29.41%) Service Management
2 4 (23.53%) Incident Management
3 3 (17.65%) ITIL
4 2 (11.76%) Disaster Recovery
5 1 (5.88%) BCP
5 1 (5.88%) Change Management
5 1 (5.88%) ERP
5 1 (5.88%) Network Management
5 1 (5.88%) Proactive Monitoring
5 1 (5.88%) Project Planning
5 1 (5.88%) Service Delivery
5 1 (5.88%) Test Strategy
5 1 (5.88%) Time Management
Programming Languages
1 5 (29.41%) SQL
2 4 (23.53%) Java
3 3 (17.65%) PL/SQL
Qualifications
1 1 (5.88%) CCNA
1 1 (5.88%) CCNP
1 1 (5.88%) Cisco Certification
1 1 (5.88%) MCP
System Software
1 2 (11.76%) Active Directory
2 1 (5.88%) VMware ESXi
2 1 (5.88%) VMware Infrastructure
2 1 (5.88%) vSphere
2 1 (5.88%) XenApp
2 1 (5.88%) XenServer
Systems Management
1 1 (5.88%) OpenView
1 1 (5.88%) SmoothWall
Vendors
1 4 (23.53%) Microsoft
2 2 (11.76%) Cisco
2 2 (11.76%) Citrix
2 2 (11.76%) VMware
3 1 (5.88%) BT
3 1 (5.88%) EMC
3 1 (5.88%) HP
3 1 (5.88%) Isilon
3 1 (5.88%) NetApp
3 1 (5.88%) Nimsoft
3 1 (5.88%) Openreach