Period
to 23 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Harrogate with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
North Yorkshire > Harrogate
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 32 32 54
Rank change year-on-year 0 +22 +8
Permanent jobs citing SLA 6 21 31
As % of all permanent IT jobs advertised in Harrogate 2.40% 5.11% 3.90%
As % of the Quality Assurance & Compliance category 31.58% 51.22% 38.75%
Number of salaries quoted 7 15 24
Harrogate median annual salary £21,500 £21,000 £37,500
Median salary % change year-on-year +2.38% -44.00% +78.57%
10th Percentile £19,000 £18,000 £17,850
90th Percentile £36,500 £25,000 £47,625
North Yorkshire median annual salary £22,000 £20,972 £35,000
% change year-on-year +4.90% -40.08% +40.00%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Harrogate with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Harrogate
Permanent vacancies with a requirement for quality assurance or compliance skills 19 41 80
As % of all permanent IT jobs advertised in Harrogate 7.60% 9.98% 10.08%
Number of salaries quoted 15 28 56
Harrogate median annual salary £35,000 £22,000 £37,500
Median salary % change year-on-year +59.09% -41.33% -11.76%
10th Percentile £19,000 £18,000 £21,250
90th Percentile £62,500 £41,975 £51,875
North Yorkshire median annual salary £40,000 £35,000 £35,500
% change year-on-year +14.29% -1.41% +10.94%

SLA
Job Vacancy Trend in Harrogate

Job postings citing SLA as a percentage of all IT jobs advertised in Harrogate.

Job vacancy trend for SLA in Harrogate

SLA
Salary Trend in Harrogate

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Harrogate.

Salary trend for SLA in Harrogate

SLA
Salary Histogram in Harrogate

The salary distribution of IT jobs citing SLA in Harrogate over the 6 months to 23 November 2017.

Salary histogram for SLA in Harrogate

For the 6 months to 23 November 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Harrogate region with a requirement for SLA.

1 5 (83.33%) Process Improvement
2 1 (16.67%) Firewall
2 1 (16.67%) Wireless
2 1 (16.67%) VMware
2 1 (16.67%) Network Management
2 1 (16.67%) Unix
2 1 (16.67%) LAN
2 1 (16.67%) VoIP
2 1 (16.67%) WAN
2 1 (16.67%) VPN
2 1 (16.67%) Cisco
2 1 (16.67%) Microsoft
2 1 (16.67%) CCNP
2 1 (16.67%) CCNA
2 1 (16.67%) Active Directory
2 1 (16.67%) Citrix
2 1 (16.67%) Cisco Certification
2 1 (16.67%) ITIL
2 1 (16.67%) SmoothWall

SLA
Co-occurring IT Skills in Harrogate by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (16.67%) Firewall
1 1 (16.67%) LAN
1 1 (16.67%) VoIP
1 1 (16.67%) VPN
1 1 (16.67%) WAN
1 1 (16.67%) Wireless
Job Titles
1 5 (83.33%) Graduate
1 5 (83.33%) IT Graduate
1 5 (83.33%) Junior
1 5 (83.33%) Trainee
2 2 (33.33%) 1st Line Support
2 2 (33.33%) Graduate 1st Line Support
2 2 (33.33%) Graduate IT Support
2 2 (33.33%) IT Support
2 2 (33.33%) Junior IT Support
2 2 (33.33%) Trainee IT Support
3 1 (16.67%) Network Engineer
Operating Systems
1 1 (16.67%) Unix
Processes & Methodologies
1 5 (83.33%) Process Improvement
2 1 (16.67%) ITIL
2 1 (16.67%) Network Management
Qualifications
1 1 (16.67%) CCNA
1 1 (16.67%) CCNP
1 1 (16.67%) Cisco Certification
System Software
1 1 (16.67%) Active Directory
Systems Management
1 1 (16.67%) SmoothWall
Vendors
1 1 (16.67%) Cisco
1 1 (16.67%) Citrix
1 1 (16.67%) Microsoft
1 1 (16.67%) VMware