2nd Line Support Job Trends in Harrogate

Second Line Support
North Yorkshire > Harrogate

The median Second Line Support salary in Harrogate is £26,750 per year, according to job vacancies posted during the 6 months leading to 19 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
19 Dec 2025
Same period 2024 Same period 2023
Rank 15 21 -
Rank change year-on-year +6 - -
Permanent jobs requiring a 2nd Line Support 2 1 0
As % of all permanent jobs in Harrogate 3.39% 0.95% -
As % of the Job Titles category 3.70% 0.95% -
Number of salaries quoted 2 1 0
10th Percentile £26,150 - -
25th Percentile £26,375 £25,500 -
Median annual salary (50th Percentile) £26,750 £26,000 -
Median % change year-on-year +2.88% - -
75th Percentile £27,125 £26,500 -
90th Percentile £27,350 - -
North Yorkshire median annual salary £26,000 £26,000 -

All Permanent IT Job Vacancies
Harrogate

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Harrogate. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Harrogate with a recognized job title 54 105 48
% of permanent jobs with a recognized job title 91.53% 100.00% 87.27%
Number of salaries quoted 32 26 33
10th Percentile £26,025 £16,000 £21,050
25th Percentile £26,250 £24,000 £30,000
Median annual salary (50th Percentile) £30,000 £30,000 £45,000
Median % change year-on-year - -33.33% -
75th Percentile £55,000 £45,000 £60,000
90th Percentile £60,000 £67,375 £63,800
North Yorkshire median annual salary £35,000 £50,000 £49,500
% change year-on-year -30.00% +1.01% -1.00%

2nd Line Support
Job Vacancy Trend in Harrogate

Historical trend showing the proportion of permanent IT job postings featuring '2nd Line Support' in the job title relative to all permanent IT jobs advertised in Harrogate.

2nd Line Support job vacancy trend in Harrogate

2nd Line Support
Salary Trend in Harrogate

Salary distribution trend for 2nd Line Support job vacancies in Harrogate.

Salary distribution trend for 2nd Line Support job vacancies in Harrogate

2nd Line Support Skill Set
Top 20 Co-Occurring Skills & Capabilities in Harrogate

For the 6 months to 19 December 2025, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Harrogate region featuring 2nd Line Support in the job title.

1 1 (50.00%) ADSL
1 1 (50.00%) BGP
1 1 (50.00%) CCNA
1 1 (50.00%) Cisco
1 1 (50.00%) Cisco Certification
1 1 (50.00%) Customer Service
1 1 (50.00%) Firewall
1 1 (50.00%) Fortinet
1 1 (50.00%) Huawei
1 1 (50.00%) Incident Management
1 1 (50.00%) ITIL
1 1 (50.00%) Meraki
1 1 (50.00%) MPLS
1 1 (50.00%) Polycom
1 1 (50.00%) Problem-Solving
1 1 (50.00%) SD-WAN
1 1 (50.00%) VoIP
1 1 (50.00%) VPN
1 1 (50.00%) WAN
1 1 (50.00%) WebEx

2nd Line Support Skill Set
Co-Occurring Skills & Capabilities in Harrogate by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Communications & Networking
1 1 (50.00%) ADSL
1 1 (50.00%) BGP
1 1 (50.00%) Firewall
1 1 (50.00%) MPLS
1 1 (50.00%) SD-WAN
1 1 (50.00%) VoIP
1 1 (50.00%) VPN
1 1 (50.00%) WAN
1 1 (50.00%) WebEx
General
1 2 (100.00%) Telecoms
2 1 (50.00%) Social Skills
Miscellaneous
1 1 (50.00%) Data Centre
Processes & Methodologies
1 1 (50.00%) Customer Service
1 1 (50.00%) Incident Management
1 1 (50.00%) ITIL
1 1 (50.00%) Problem-Solving
Qualifications
1 1 (50.00%) CCNA
1 1 (50.00%) Cisco Certification
Vendors
1 1 (50.00%) Cisco
1 1 (50.00%) Fortinet
1 1 (50.00%) Huawei
1 1 (50.00%) Meraki
1 1 (50.00%) Polycom