2nd Line Support Jobs in North Yorkshire

Second Line Support
Yorkshire > North Yorkshire

The median Second Line Support salary in North Yorkshire is £30,500 per year according to job vacancies posted during the 6 months to 19 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 57 99 69
Rank change year-on-year +42 -30 -8
Permanent jobs requiring a 2nd Line Support 9 9 16
As % of all permanent jobs advertised in North Yorkshire 1.38% 0.80% 1.87%
As % of the Job Titles category 1.43% 0.90% 2.00%
Number of salaries quoted 9 9 15
10th Percentile - £25,675 -
25th Percentile £28,750 £25,750 £36,250
Median annual salary (50th Percentile) £30,500 £28,500 £37,500
Median % change year-on-year +7.02% -24.00% +70.45%
75th Percentile £31,750 £30,750 £38,750
90th Percentile £31,775 £33,750 -
Yorkshire median annual salary £30,813 £28,500 £27,500
% change year-on-year +8.11% +3.64% +7.84%

All Permanent IT Job Vacancies
North Yorkshire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in North Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in North Yorkshire with a recognized job title 630 1,002 799
% of permanent jobs with a recognized job title 96.33% 88.91% 93.45%
Number of salaries quoted 524 502 563
10th Percentile £25,000 £31,250 £28,189
25th Percentile £30,000 £37,625 £35,000
Median annual salary (50th Percentile) £42,500 £50,000 £47,500
Median % change year-on-year -15.00% +5.26% +11.76%
75th Percentile £57,500 £66,250 £57,500
90th Percentile £70,000 £73,730 £70,000
Yorkshire median annual salary £48,742 £54,600 £50,000
% change year-on-year -10.73% +9.20% +5.26%

2nd Line Support
Job Vacancy Trend in North Yorkshire

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in North Yorkshire.

Job vacancy trend for 2nd Line Support in North Yorkshire

2nd Line Support
Salary Trend in North Yorkshire

3-month moving average salary quoted in jobs citing 2nd Line Support in North Yorkshire.

Salary trend for 2nd Line Support in North Yorkshire

2nd Line Support
Job Locations in North Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the North Yorkshire region over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Harrogate +33 8 £30,500 +18.45%
York +15 1 £31,000 +8.77% 1
2nd Line Support
Yorkshire

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in North Yorkshire

For the 6 months to 19 April 2024, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North Yorkshire region featuring 2nd Line Support in the job title.

1 9 (100.00%) Windows
1 9 (100.00%) Active Directory
1 9 (100.00%) Microsoft 365
2 8 (88.89%) VMware
2 8 (88.89%) Microsoft
2 8 (88.89%) VMware Infrastructure
2 8 (88.89%) TCP/IP
2 8 (88.89%) Service Management
2 8 (88.89%) LAN
2 8 (88.89%) WAN
2 8 (88.89%) Customer Service
3 7 (77.78%) Windows 10
3 7 (77.78%) Windows Server
3 7 (77.78%) DHCP
3 7 (77.78%) WLAN
3 7 (77.78%) Microsoft Office
3 7 (77.78%) ITIL
3 7 (77.78%) DNS
3 7 (77.78%) Citrix
3 7 (77.78%) Android
3 7 (77.78%) SCCM
3 7 (77.78%) Windows 7
3 7 (77.78%) Apple iOS
4 5 (55.56%) Social Skills
5 4 (44.44%) Service Desk Management
6 3 (33.33%) SLA
6 3 (33.33%) Problem-Solving
7 1 (11.11%) Organisational Skills
7 1 (11.11%) Presentation Skills
7 1 (11.11%) Tech for Good

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in North Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (11.11%) Microsoft Exchange
1 1 (11.11%) SharePoint
Applications
1 7 (77.78%) Microsoft Office
Cloud Services
1 9 (100.00%) Microsoft 365
2 1 (11.11%) Azure
2 1 (11.11%) Entra ID
Communications & Networking
1 8 (88.89%) LAN
1 8 (88.89%) TCP/IP
1 8 (88.89%) WAN
2 7 (77.78%) DHCP
2 7 (77.78%) DNS
2 7 (77.78%) WLAN
General
1 5 (55.56%) Social Skills
2 1 (11.11%) Organisational Skills
2 1 (11.11%) Presentation Skills
2 1 (11.11%) Tech for Good
Miscellaneous
1 1 (11.11%) Management Information System
Operating Systems
1 9 (100.00%) Windows
2 7 (77.78%) Android
2 7 (77.78%) Apple iOS
2 7 (77.78%) Windows 10
2 7 (77.78%) Windows 7
2 7 (77.78%) Windows Server
Processes & Methodologies
1 8 (88.89%) Customer Service
1 8 (88.89%) Service Management
2 7 (77.78%) ITIL
3 4 (44.44%) Service Desk Management
4 3 (33.33%) Problem-Solving
5 1 (11.11%) Mentoring
5 1 (11.11%) Mobile Device Management
Quality Assurance & Compliance
1 3 (33.33%) SLA
2 1 (11.11%) ISO/IEC 27001
System Software
1 9 (100.00%) Active Directory
2 8 (88.89%) VMware Infrastructure
3 1 (11.11%) Hyper-V
Systems Management
1 7 (77.78%) SCCM
Vendors
1 8 (88.89%) Microsoft
1 8 (88.89%) VMware
2 7 (77.78%) Citrix