Customer Service Jobs in Harrogate

Customer Service
North Yorkshire > Harrogate

The following table provides summary statistics for permanent job vacancies advertised in Harrogate with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 6 30 15
Rank change year-on-year +24 -15 +3
Permanent jobs citing Customer Service 18 15 18
As % of all permanent jobs advertised in Harrogate 17.48% 6.47% 10.47%
As % of the Processes & Methodologies category 21.69% 6.64% 12.16%
Number of salaries quoted 14 11 13
10th Percentile £26,000 £25,000 £18,950
25th Percentile £26,688 £25,813 -
Median annual salary (50th Percentile) £30,000 £27,000 £75,000
Median % change year-on-year +11.11% -64.00% +109.79%
75th Percentile £31,750 £30,125 -
90th Percentile £38,750 £31,500 -
North Yorkshire median annual salary £29,750 £45,000 £45,000
% change year-on-year -33.89% - +50.00%

All Process and Methodology Skills
Harrogate

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Harrogate with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 83 226 148
As % of all permanent jobs advertised in Harrogate 80.58% 97.41% 86.05%
Number of salaries quoted 67 56 83
10th Percentile £25,000 £24,750 £22,500
25th Percentile £28,625 £30,375 £33,125
Median annual salary (50th Percentile) £35,000 £45,000 £45,000
Median % change year-on-year -22.22% - -14.29%
75th Percentile £47,500 £60,600 £68,750
90th Percentile £68,750 £69,375 £79,000
North Yorkshire median annual salary £41,500 £51,573 £48,750
% change year-on-year -19.53% +5.79% +14.71%

Customer Service
Job Vacancy Trend in Harrogate

Job postings citing Customer Service as a proportion of all IT jobs advertised in Harrogate.

Job vacancy trend for Customer Service in Harrogate

Customer Service
Salary Trend in Harrogate

3-month moving average salary quoted in jobs citing Customer Service in Harrogate.

Salary trend for Customer Service in Harrogate

Customer Service
Salary Histogram in Harrogate

Salary distribution for jobs citing Customer Service in Harrogate over the 6 months to 29 April 2024.

Salary histogram for Customer Service in Harrogate

Customer Service
Co-occurring Skills and Capabilities in Harrogate by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (16.67%) Microsoft Exchange
1 3 (16.67%) SharePoint
Applications
1 10 (55.56%) Microsoft Office
2 3 (16.67%) Microsoft Excel
2 3 (16.67%) Microsoft PowerPoint
2 3 (16.67%) Spreadsheet
Cloud Services
1 7 (38.89%) Microsoft 365
2 3 (16.67%) Azure
2 3 (16.67%) OneDrive
Communications & Networking
1 10 (55.56%) DHCP
1 10 (55.56%) DNS
2 7 (38.89%) LAN
2 7 (38.89%) TCP/IP
2 7 (38.89%) WAN
2 7 (38.89%) WLAN
3 3 (16.67%) Firewall
General
1 9 (50.00%) Social Skills
2 3 (16.67%) Finance
2 3 (16.67%) Inclusion and Diversity
2 3 (16.67%) Pharmaceutical
Job Titles
1 10 (55.56%) IT Support
2 8 (44.44%) Analyst
3 7 (38.89%) 2nd Line Support
3 7 (38.89%) 2nd Line Support Analyst
3 7 (38.89%) IT Analyst
3 7 (38.89%) IT Support Analyst
3 7 (38.89%) Support Analyst
4 3 (16.67%) 3rd Line Support
4 3 (16.67%) Administrator
4 3 (16.67%) Coordinator
4 3 (16.67%) Project Administrator
5 1 (5.56%) Help Desk Adviser
5 1 (5.56%) Service Analyst
5 1 (5.56%) Service Desk Analyst
Miscellaneous
1 3 (16.67%) Self-Motivation
Operating Systems
1 7 (38.89%) Android
1 7 (38.89%) Apple iOS
1 7 (38.89%) Windows
1 7 (38.89%) Windows 10
1 7 (38.89%) Windows 7
1 7 (38.89%) Windows Server
Processes & Methodologies
1 8 (44.44%) Service Management
2 7 (38.89%) ITIL
3 4 (22.22%) Service Desk Management
4 3 (16.67%) Accounts Receivable
4 3 (16.67%) Biotechnology
4 3 (16.67%) Clinical Data Management
4 3 (16.67%) Critical Thinking
4 3 (16.67%) Data Management
4 3 (16.67%) Disaster Recovery
4 3 (16.67%) Line Management
4 3 (16.67%) Mentoring
4 3 (16.67%) Problem-Solving
4 3 (16.67%) Revenue Recognition
5 1 (5.56%) Incident Management
5 1 (5.56%) ITSM
Programming Languages
1 3 (16.67%) PowerShell
Quality Assurance & Compliance
1 3 (16.67%) QA
1 3 (16.67%) SLA
System Software
1 10 (55.56%) Active Directory
2 7 (38.89%) VMware Infrastructure
3 3 (16.67%) Hyper-V
Systems Management
1 7 (38.89%) SCCM
2 3 (16.67%) FortiGate
Vendors
1 13 (72.22%) Microsoft
2 7 (38.89%) Citrix
2 7 (38.89%) VMware
3 3 (16.67%) Cisco