Period
to 15 January 2019

The median annual salary for a Technical Support was £22,000 in advertised job vacancies in Harrogate during the 6 months to 15 January 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
North Yorkshire > Harrogate
6 months to
15 Jan 2019
Same period 2018 Same period 2017
Rank 14 29 48
Rank change year-on-year +15 +19 -23
Permanent jobs requiring a Technical Support 35 12 7
As % of all permanent IT jobs advertised in Harrogate 17.59% 4.71% 1.84%
As % of the Job Titles category 17.86% 4.88% 1.86%
Number of salaries quoted 34 11 7
Harrogate median annual salary £22,000 £20,000 £25,000
Median salary % change year-on-year +10.00% -20.00% -2.91%
10th Percentile £20,250 £15,000 £23,600
90th Percentile £23,000 £21,000 £31,000
North Yorkshire median annual salary £22,000 £22,000 £25,000
% change year-on-year - -12.00% -1.48%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Harrogate. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Harrogate
Permanent vacancies in Harrogate with a recognized job title 196 246 376
% of permanent IT jobs with a recognized job title 98.49% 96.47% 98.95%
Number of salaries quoted 173 210 291
Harrogate median annual salary £30,000 £40,000 £36,000
Median salary % change year-on-year -25.00% +11.11% -2.70%
10th Percentile £20,250 £21,225 £20,500
90th Percentile £56,850 £60,250 £50,000
North Yorkshire median annual salary £44,000 £40,000 £39,000
% change year-on-year +10.00% +2.56% +4.00%

Technical Support
Job Vacancy Trend in Harrogate

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in Harrogate.

Job vacancy trend for Technical Support in Harrogate

Technical Support
Salary Trend in Harrogate

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in Harrogate.

Salary trend for Technical Support in Harrogate

Technical Support Skill Set
Top 30 Co-occurring IT Skills in Harrogate

For the 6 months to 15 January 2019, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Harrogate region featuring Technical Support in the job title.

1 33 (94.29%) Firewall
1 33 (94.29%) Wireless
1 33 (94.29%) 3G
1 33 (94.29%) Supplier Management
1 33 (94.29%) Polycom
1 33 (94.29%) ADSL
1 33 (94.29%) Broadband
1 33 (94.29%) VoIP
1 33 (94.29%) Cisco
1 33 (94.29%) Microsoft
1 33 (94.29%) Active Directory
1 33 (94.29%) Meraki
1 33 (94.29%) Aruba
2 32 (91.43%) VMware
3 31 (88.57%) VMware Infrastructure
3 31 (88.57%) MCITP
3 31 (88.57%) Citrix
3 31 (88.57%) Cisco Certification
3 31 (88.57%) Microsoft Certification
3 31 (88.57%) CCNA
3 31 (88.57%) MCSE
3 31 (88.57%) VMware Certified Professional (VCP)
3 31 (88.57%) Data Centre
4 24 (68.57%) ISO 9001
4 24 (68.57%) ISO/IEC 27001
5 8 (22.86%) ITIL
6 2 (5.71%) Windows
6 2 (5.71%) Windows 10
7 1 (2.86%) Exchange Server 2010
7 1 (2.86%) Office 365

Technical Support Skill Set
Co-occurring IT Skills in Harrogate by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.86%) Exchange Server 2010
1 1 (2.86%) MS Exchange
Applications
1 1 (2.86%) Microsoft Office
Cloud Services
1 1 (2.86%) Office 365
Communications & Networking
1 33 (94.29%) 3G
1 33 (94.29%) ADSL
1 33 (94.29%) Broadband
1 33 (94.29%) Firewall
1 33 (94.29%) VoIP
1 33 (94.29%) Wireless
Database & Business Intelligence
1 1 (2.86%) SQL Server
Miscellaneous
1 31 (88.57%) Data Centre
Operating Systems
1 2 (5.71%) Windows
1 2 (5.71%) Windows 10
2 1 (2.86%) Windows 7
2 1 (2.86%) Windows Server
2 1 (2.86%) Windows Server 2008
Processes & Methodologies
1 33 (94.29%) Supplier Management
2 8 (22.86%) ITIL
3 1 (2.86%) Problem-Solving
Qualifications
1 31 (88.57%) CCNA
1 31 (88.57%) Cisco Certification
1 31 (88.57%) MCITP
1 31 (88.57%) MCSE
1 31 (88.57%) Microsoft Certification
1 31 (88.57%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 24 (68.57%) ISO 9001
1 24 (68.57%) ISO/IEC 27001
System Software
1 33 (94.29%) Active Directory
2 31 (88.57%) VMware Infrastructure
Vendors
1 33 (94.29%) Aruba
1 33 (94.29%) Cisco
1 33 (94.29%) Meraki
1 33 (94.29%) Microsoft
1 33 (94.29%) Polycom
2 32 (91.43%) VMware
3 31 (88.57%) Citrix