Period
to 20 August 2018

The following table provides summary statistics for permanent job vacancies advertised in Hemel Hempstead with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 20 August 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Hertfordshire > Hemel Hempstead
6 months to
20 Aug 2018
Same period 2017 Same period 2016
Rank 36 35 27
Rank change year-on-year -1 -8 -1
Permanent jobs citing SLA 18 31 45
As % of all permanent IT jobs advertised in Hemel Hempstead 5.11% 7.33% 8.23%
As % of the Quality Assurance & Compliance category 43.90% 36.90% 33.83%
Number of salaries quoted 15 31 43
Hemel Hempstead median annual salary £40,000 £50,000 £37,500
Median salary % change year-on-year -20.00% +33.33% -54.55%
10th Percentile £24,000 £23,000 £20,050
90th Percentile £50,000 £50,000 £57,500
Hertfordshire median annual salary £28,000 £42,500 £35,500
% change year-on-year -34.12% +19.72% -16.47%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hemel Hempstead with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Hemel Hempstead
Permanent vacancies with a requirement for quality assurance or compliance skills 41 84 133
As % of all permanent IT jobs advertised in Hemel Hempstead 11.65% 19.86% 24.31%
Number of salaries quoted 34 75 121
Hemel Hempstead median annual salary £45,000 £50,000 £42,500
Median salary % change year-on-year -10.00% +17.65% -3.41%
10th Percentile £27,900 £25,300 £25,000
90th Percentile £65,625 £70,000 £57,500
Hertfordshire median annual salary £48,500 £45,000 £45,000
% change year-on-year +7.78% - +5.88%

SLA
Job Vacancy Trend in Hemel Hempstead

Job postings citing SLA as a percentage of all IT jobs advertised in Hemel Hempstead.

Job vacancy trend for SLA in Hemel Hempstead

SLA
Salary Trend in Hemel Hempstead

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Hemel Hempstead.

Salary trend for SLA in Hemel Hempstead

SLA
Salary Histogram in Hemel Hempstead

The salary distribution of IT jobs citing SLA in Hemel Hempstead over the 6 months to 20 August 2018.

Salary histogram for SLA in Hemel Hempstead

For the 6 months to 20 August 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hemel Hempstead region with a requirement for SLA.

1 11 (61.11%) ITIL
2 10 (55.56%) Windows
3 9 (50.00%) Service Management
4 8 (44.44%) Problem Management
5 7 (38.89%) Microsoft
6 5 (27.78%) LAN
6 5 (27.78%) WAN
6 5 (27.78%) Business Intelligence
6 5 (27.78%) Cisco
6 5 (27.78%) Microsoft Office
6 5 (27.78%) CCNA
6 5 (27.78%) Cisco Certification
6 5 (27.78%) Telecoms
6 5 (27.78%) Mentoring
7 4 (22.22%) Palo Alto
7 4 (22.22%) Proactive Management
7 4 (22.22%) Decision-Making
7 4 (22.22%) Cisco Nexus
7 4 (22.22%) Change Control
7 4 (22.22%) Firewall
7 4 (22.22%) ITSM
7 4 (22.22%) Management Information System
7 4 (22.22%) Wi-Fi
7 4 (22.22%) Asset Management
7 4 (22.22%) Spreadsheet
7 4 (22.22%) Cisco ASA
7 4 (22.22%) Incident Management
7 4 (22.22%) Cisco IPT
7 4 (22.22%) HP
7 4 (22.22%) CCNP

SLA
Co-occurring IT Skills in Hemel Hempstead by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (16.67%) MS Exchange
Applications
1 5 (27.78%) Microsoft Office
2 4 (22.22%) Spreadsheet
Business Applications
1 1 (5.56%) Oracle Applications
1 1 (5.56%) Oracle Assets
1 1 (5.56%) Oracle EBS
1 1 (5.56%) Oracle EBS R12
1 1 (5.56%) Oracle iProcurement
1 1 (5.56%) Oracle Payables
1 1 (5.56%) Oracle Procure-to-Pay
1 1 (5.56%) Oracle Receivables
Cloud Services
1 1 (5.56%) Office 365
Communications & Networking
1 5 (27.78%) LAN
1 5 (27.78%) WAN
2 4 (22.22%) Cisco ASA
2 4 (22.22%) Cisco IPT
2 4 (22.22%) Cisco Nexus
2 4 (22.22%) Firewall
2 4 (22.22%) Wi-Fi
3 1 (5.56%) Broadband
Database & Business Intelligence
1 1 (5.56%) Oracle BI Publisher
1 1 (5.56%) Oracle Reports
Development Applications
1 1 (5.56%) Oracle APEX
General
1 5 (27.78%) Telecoms
2 2 (11.11%) Retail
3 1 (5.56%) Finance
3 1 (5.56%) General Ledger
Job Titles
1 5 (27.78%) Analyst
2 4 (22.22%) Administrator
2 4 (22.22%) Desktop Support
2 4 (22.22%) Network Engineer
2 4 (22.22%) Service Analyst
3 3 (16.67%) Desktop Support Team Leader
3 3 (16.67%) Desktop Team Leader
3 3 (16.67%) Support Team Leader
3 3 (16.67%) Team Leader
4 2 (11.11%) EPoS Engineer
4 2 (11.11%) EPoS Field Engineer
4 2 (11.11%) EPoS Field Service Engineer
4 2 (11.11%) Field Engineer
4 2 (11.11%) Field Service Engineer
4 2 (11.11%) Service Desk Manager
4 2 (11.11%) Service Manager
5 1 (5.56%) 2nd Line Engineer
5 1 (5.56%) Systems Analyst
5 1 (5.56%) Technical Analyst
5 1 (5.56%) Technical Support Analyst
Miscellaneous
1 4 (22.22%) Management Information System
2 2 (11.11%) EPoS
Operating Systems
1 10 (55.56%) Windows
2 2 (11.11%) Windows 10
2 2 (11.11%) Windows 7
2 2 (11.11%) Windows Server
2 2 (11.11%) Windows Server 2008
2 2 (11.11%) Windows Server 2012
2 2 (11.11%) Windows XP
Processes & Methodologies
1 11 (61.11%) ITIL
2 9 (50.00%) Service Management
3 8 (44.44%) Problem Management
4 5 (27.78%) Business Intelligence
4 5 (27.78%) Mentoring
5 4 (22.22%) Asset Management
5 4 (22.22%) Change Control
5 4 (22.22%) Decision-Making
5 4 (22.22%) Incident Management
5 4 (22.22%) ITSM
5 4 (22.22%) Proactive Management
6 2 (11.11%) Active Listening
6 2 (11.11%) Coaching
6 2 (11.11%) ITIL V3
6 2 (11.11%) Problem-Solving
6 2 (11.11%) Statistics
7 1 (5.56%) Antivirus Management
7 1 (5.56%) Post-Production
7 1 (5.56%) Proactive Monitoring
7 1 (5.56%) Procure-to-Pay
Programming Languages
1 2 (11.11%) C
2 1 (5.56%) SQL
Qualifications
1 5 (27.78%) CCNA
1 5 (27.78%) Cisco Certification
2 4 (22.22%) CCNP
3 2 (11.11%) ITIL Foundation Certificate
3 2 (11.11%) MCP
3 2 (11.11%) MCTS
3 2 (11.11%) Microsoft Certification
3 2 (11.11%) Security Cleared
System Software
1 3 (16.67%) Active Directory
2 1 (5.56%) Hyper-V
2 1 (5.56%) Microsoft Virtual Server
2 1 (5.56%) Virtual Servers
2 1 (5.56%) VMware Infrastructure
Systems Management
1 1 (5.56%) SCCM
Vendors
1 7 (38.89%) Microsoft
2 5 (27.78%) Cisco
3 4 (22.22%) HP
3 4 (22.22%) Palo Alto
4 1 (5.56%) Hyperion
4 1 (5.56%) Oracle
4 1 (5.56%) VMware