Period
to 23 October 2018

The following table provides summary statistics for permanent job vacancies advertised in Hemel Hempstead with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 23 October 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Hertfordshire > Hemel Hempstead
6 months to
23 Oct 2018
Same period 2017 Same period 2016
Rank 38 37 20
Rank change year-on-year -1 -17 +9
Permanent jobs citing SLA 12 28 54
As % of all permanent IT jobs advertised in Hemel Hempstead 3.67% 6.91% 10.59%
As % of the Quality Assurance & Compliance category 31.58% 39.44% 43.20%
Number of salaries quoted 11 27 50
Hemel Hempstead median annual salary £40,000 £24,000 £37,500
Median salary % change year-on-year +66.67% -36.00% -25.00%
10th Percentile £27,000 £22,000 £28,000
90th Percentile £45,000 £50,000 £62,050
Hertfordshire median annual salary £28,500 £32,000 £40,000
% change year-on-year -10.94% -20.00% -

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hemel Hempstead with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Hemel Hempstead
Permanent vacancies with a requirement for quality assurance or compliance skills 38 71 125
As % of all permanent IT jobs advertised in Hemel Hempstead 11.62% 17.53% 24.51%
Number of salaries quoted 34 66 112
Hemel Hempstead median annual salary £40,000 £50,000 £45,000
Median salary % change year-on-year -20.00% +11.11% +12.50%
10th Percentile £27,000 £22,000 £28,000
90th Percentile £65,625 £65,000 £52,500
Hertfordshire median annual salary £51,250 £45,000 £45,000
% change year-on-year +13.89% - +4.65%

SLA
Job Vacancy Trend in Hemel Hempstead

Job postings citing SLA as a percentage of all IT jobs advertised in Hemel Hempstead.

Job vacancy trend for SLA in Hemel Hempstead

SLA
Salary Trend in Hemel Hempstead

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Hemel Hempstead.

Salary trend for SLA in Hemel Hempstead

SLA
Salary Histogram in Hemel Hempstead

The salary distribution of IT jobs citing SLA in Hemel Hempstead over the 6 months to 23 October 2018.

Salary histogram for SLA in Hemel Hempstead

For the 6 months to 23 October 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hemel Hempstead region with a requirement for SLA.

1 10 (83.33%) ITIL
2 9 (75.00%) Windows
3 8 (66.67%) Service Management
3 8 (66.67%) Mentoring
4 6 (50.00%) C
5 2 (16.67%) MCP
5 2 (16.67%) Microsoft Certification
5 2 (16.67%) EPoS
5 2 (16.67%) Cisco
5 2 (16.67%) Microsoft
5 2 (16.67%) Active Directory
5 2 (16.67%) MCTS
5 2 (16.67%) Windows 10
5 2 (16.67%) Windows Server
5 2 (16.67%) Windows Server 2008
5 2 (16.67%) Windows 7
5 2 (16.67%) Windows Server 2012
5 2 (16.67%) Active Listening
5 2 (16.67%) Retail
5 2 (16.67%) Problem-Solving
6 1 (8.33%) Self-Motivation
6 1 (8.33%) Cybersecurity
6 1 (8.33%) Structured Cabling
6 1 (8.33%) ITIL Foundation Certificate
6 1 (8.33%) ITIL V3
6 1 (8.33%) Windows 8
6 1 (8.33%) Server Virtualisation
6 1 (8.33%) Customer-Centricity
6 1 (8.33%) Remote Desktop
6 1 (8.33%) Coaching

SLA
Co-occurring IT Skills in Hemel Hempstead by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (8.33%) MS Exchange
Communications & Networking
1 1 (8.33%) Broadband
1 1 (8.33%) Firewall
1 1 (8.33%) PBX
1 1 (8.33%) Remote Desktop
1 1 (8.33%) Structured Cabling
1 1 (8.33%) Wireless
Database & Business Intelligence
1 1 (8.33%) SQL Server
General
1 2 (16.67%) Retail
2 1 (8.33%) Telecoms
Job Titles
1 7 (58.33%) Desktop Support
1 7 (58.33%) Desktop Support Team Leader
1 7 (58.33%) Desktop Team Leader
1 7 (58.33%) Support Team Leader
1 7 (58.33%) Team Leader
2 2 (16.67%) EPoS Engineer
2 2 (16.67%) EPoS Field Engineer
2 2 (16.67%) EPoS Field Service Engineer
2 2 (16.67%) Field Engineer
2 2 (16.67%) Field Service Engineer
3 1 (8.33%) 2nd Line Engineer
3 1 (8.33%) Infrastructure Engineer
3 1 (8.33%) Project Engineer
3 1 (8.33%) Service Desk Manager
3 1 (8.33%) Service Manager
Miscellaneous
1 2 (16.67%) EPoS
2 1 (8.33%) Data Centre
2 1 (8.33%) Public Cloud
2 1 (8.33%) Self-Motivation
Operating Systems
1 9 (75.00%) Windows
2 2 (16.67%) Windows 10
2 2 (16.67%) Windows 7
2 2 (16.67%) Windows Server
2 2 (16.67%) Windows Server 2008
2 2 (16.67%) Windows Server 2012
3 1 (8.33%) Windows 8
3 1 (8.33%) Windows XP
Processes & Methodologies
1 10 (83.33%) ITIL
2 8 (66.67%) Mentoring
2 8 (66.67%) Service Management
3 2 (16.67%) Active Listening
3 2 (16.67%) Problem-Solving
4 1 (8.33%) Agile Software Development
4 1 (8.33%) Coaching
4 1 (8.33%) Customer-Centricity
4 1 (8.33%) Cybersecurity
4 1 (8.33%) ITIL V3
4 1 (8.33%) PRINCE2
4 1 (8.33%) Project Management
4 1 (8.33%) Server Building
4 1 (8.33%) Server Virtualisation
4 1 (8.33%) Statistics
Programming Languages
1 6 (50.00%) C
Qualifications
1 2 (16.67%) MCP
1 2 (16.67%) MCTS
1 2 (16.67%) Microsoft Certification
2 1 (8.33%) CCNA
2 1 (8.33%) Cisco Certification
2 1 (8.33%) ITIL Foundation Certificate
System Software
1 2 (16.67%) Active Directory
2 1 (8.33%) VMware Infrastructure
2 1 (8.33%) VMware Workstation
Vendors
1 2 (16.67%) Cisco
1 2 (16.67%) Microsoft
2 1 (8.33%) VMware