Period
to 24 June 2018

The following table provides summary statistics for permanent job vacancies advertised in Hemel Hempstead with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 24 June 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Hertfordshire > Hemel Hempstead
6 months to
24 Jun 2018
Same period 2017 Same period 2016
Rank 29 37 31
Rank change year-on-year +8 -6 -5
Permanent jobs citing SLA 38 30 39
As % of all permanent IT jobs advertised in Hemel Hempstead 9.03% 7.14% 6.72%
As % of the Quality Assurance & Compliance category 67.86% 34.09% 27.66%
Number of salaries quoted 27 30 36
Hemel Hempstead median annual salary £27,000 £50,000 £28,000
Median salary % change year-on-year -46.00% +78.57% -66.06%
10th Percentile £22,000 £23,000 £19,000
90th Percentile £44,000 £50,000 £55,625
Hertfordshire median annual salary £27,500 £42,500 £32,500
% change year-on-year -35.29% +30.77% -23.53%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hemel Hempstead with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Hemel Hempstead
Permanent vacancies with a requirement for quality assurance or compliance skills 56 88 141
As % of all permanent IT jobs advertised in Hemel Hempstead 13.30% 20.95% 24.31%
Number of salaries quoted 44 75 121
Hemel Hempstead median annual salary £40,000 £55,000 £42,500
Median salary % change year-on-year -27.27% +29.41% +8.97%
10th Percentile £22,000 £31,250 £24,250
90th Percentile £55,000 £102,500 £62,500
Hertfordshire median annual salary £45,000 £45,000 £45,000

SLA
Job Vacancy Trend in Hemel Hempstead

Job postings citing SLA as a percentage of all IT jobs advertised in Hemel Hempstead.

Job vacancy trend for SLA in Hemel Hempstead

SLA
Salary Trend in Hemel Hempstead

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Hemel Hempstead.

Salary trend for SLA in Hemel Hempstead

SLA
Salary Histogram in Hemel Hempstead

The salary distribution of IT jobs citing SLA in Hemel Hempstead over the 6 months to 24 June 2018.

Salary histogram for SLA in Hemel Hempstead

For the 6 months to 24 June 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hemel Hempstead region with a requirement for SLA.

1 28 (73.68%) Windows
2 27 (71.05%) ITIL
2 27 (71.05%) Microsoft
3 26 (68.42%) Problem Management
4 25 (65.79%) Service Management
5 24 (63.16%) Microsoft Office
6 23 (60.53%) Business Intelligence
7 22 (57.89%) ITSM
7 22 (57.89%) Management Information System
7 22 (57.89%) HP
7 22 (57.89%) Spreadsheet
7 22 (57.89%) Proactive Management
8 11 (28.95%) Security Cleared
9 7 (18.42%) WAN
10 6 (15.79%) Cisco Certification
10 6 (15.79%) CCNA
10 6 (15.79%) Active Directory
10 6 (15.79%) LAN
10 6 (15.79%) Asset Management
11 5 (13.16%) Telecoms
12 4 (10.53%) Firewall
12 4 (10.53%) Incident Management
12 4 (10.53%) Wi-Fi
12 4 (10.53%) VMware
12 4 (10.53%) MS Exchange
12 4 (10.53%) Cisco
12 4 (10.53%) CCNP
12 4 (10.53%) Cisco ASA
12 4 (10.53%) Cisco IPT
12 4 (10.53%) Change Control

SLA
Co-occurring IT Skills in Hemel Hempstead by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (10.53%) MS Exchange
Applications
1 24 (63.16%) Microsoft Office
2 22 (57.89%) Spreadsheet
3 1 (2.63%) Microsoft Excel
Business Applications
1 1 (2.63%) Oracle Applications
1 1 (2.63%) Oracle Assets
1 1 (2.63%) Oracle EBS
1 1 (2.63%) Oracle EBS R12
1 1 (2.63%) Oracle iProcurement
1 1 (2.63%) Oracle Payables
1 1 (2.63%) Oracle Procure-to-Pay
1 1 (2.63%) Oracle Receivables
Cloud Services
1 4 (10.53%) Office 365
Communications & Networking
1 7 (18.42%) WAN
2 6 (15.79%) LAN
3 4 (10.53%) Cisco ASA
3 4 (10.53%) Cisco IPT
3 4 (10.53%) Cisco Nexus
3 4 (10.53%) Firewall
3 4 (10.53%) Wi-Fi
4 2 (5.26%) Network Security
Database & Business Intelligence
1 1 (2.63%) Oracle BI Publisher
1 1 (2.63%) Oracle Reports
Development Applications
1 1 (2.63%) Oracle APEX
General
1 5 (13.16%) Telecoms
2 2 (5.26%) Retail
3 1 (2.63%) Finance
3 1 (2.63%) General Ledger
Job Titles
1 26 (68.42%) Analyst
2 23 (60.53%) Administrator
3 22 (57.89%) Service Analyst
4 4 (10.53%) 2nd Line Support
4 4 (10.53%) Network Engineer
5 3 (7.89%) Support Analyst
6 2 (5.26%) 1st/2nd Line Help Desk Support
6 2 (5.26%) 1st/2nd Line Support
6 2 (5.26%) 2nd Line Support Analyst
6 2 (5.26%) Desktop Support
6 2 (5.26%) EPoS Engineer
6 2 (5.26%) EPoS Field Engineer
6 2 (5.26%) EPoS Field Service Engineer
6 2 (5.26%) Field Engineer
6 2 (5.26%) Field Service Engineer
6 2 (5.26%) Help Desk Support
6 2 (5.26%) Network Analyst
6 2 (5.26%) Server Support
6 2 (5.26%) Service Desk Manager
6 2 (5.26%) Service Manager
Miscellaneous
1 22 (57.89%) Management Information System
2 2 (5.26%) EPoS
Operating Systems
1 28 (73.68%) Windows
2 4 (10.53%) Windows Server
3 2 (5.26%) Windows 10
3 2 (5.26%) Windows 7
3 2 (5.26%) Windows Server 2008
3 2 (5.26%) Windows Server 2012
3 2 (5.26%) Windows XP
Processes & Methodologies
1 27 (71.05%) ITIL
2 26 (68.42%) Problem Management
3 25 (65.79%) Service Management
4 23 (60.53%) Business Intelligence
5 22 (57.89%) ITSM
5 22 (57.89%) Proactive Management
6 6 (15.79%) Asset Management
7 4 (10.53%) Change Control
7 4 (10.53%) Decision-Making
7 4 (10.53%) Incident Management
7 4 (10.53%) Proactive Monitoring
8 2 (5.26%) Active Listening
8 2 (5.26%) Coaching
8 2 (5.26%) Disaster Recovery
8 2 (5.26%) ITIL V3
8 2 (5.26%) Line Management
8 2 (5.26%) Mentoring
8 2 (5.26%) Network Management
8 2 (5.26%) Problem-Solving
8 2 (5.26%) Statistics
Programming Languages
1 1 (2.63%) SQL
Qualifications
1 11 (28.95%) Security Cleared
2 6 (15.79%) CCNA
2 6 (15.79%) Cisco Certification
3 4 (10.53%) CCNP
4 2 (5.26%) ITIL Foundation Certificate
4 2 (5.26%) MCP
4 2 (5.26%) MCTS
4 2 (5.26%) Microsoft Certification
5 1 (2.63%) HNC
5 1 (2.63%) HND
System Software
1 6 (15.79%) Active Directory
2 2 (5.26%) Hyper-V
2 2 (5.26%) Microsoft Virtual Server
2 2 (5.26%) Virtual Servers
2 2 (5.26%) VMware Infrastructure
2 2 (5.26%) VMware Workstation
Systems Management
1 2 (5.26%) SCCM
Vendors
1 27 (71.05%) Microsoft
2 22 (57.89%) HP
3 4 (10.53%) Cisco
3 4 (10.53%) Palo Alto
3 4 (10.53%) VMware
4 1 (2.63%) Hyperion
4 1 (2.63%) Oracle