The following table provides summary statistics for permanent job vacancies advertised in Hertfordshire with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 3 months to 25 June 2017 with a comparison to the same period in the previous 2 years.

Customer Engagement
East of England / Hertfordshire
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 135 139 154
Rank change year-on-year +4 +15  
Permanent jobs citing Customer Engagement 14 5 21
As % of all permanent IT jobs advertised in Hertfordshire 0.67% 0.22% 0.73%
As % of the Processes & Methodologies category 0.77% 0.25% 0.85%
Number of salaries quoted 7 1 16
Median salary £70,000 £55,000 £32,000
Median salary % change year-on-year +27.27% +71.87%  
UK excluding London median salary £52,331 £50,000 £50,000
% change year-on-year +4.66% -  

Customer Engagement is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hertfordshire with a requirement for process and methodology skills.

Process & Methodology Skills
Hertfordshire
Permanent job vacancies with a requirement for process and methodology skills 1827 1980 2480
As % of all permanent IT job vacancies advertised in Hertfordshire 87.75% 87.22% 86.20%
Number of salaries quoted 1549 1622 1961
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26%  
90% offered a salary of more than £32,500 £33,500 £31,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Customer Engagement
Job Vacancy Trend in Hertfordshire

The job posting trend of jobs advertised in Hertfordshire citing Customer Engagement as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Customer Engagement in Hertfordshire

Customer Engagement
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in Hertfordshire.

Salary trend for Customer Engagement in Hertfordshire

Customer Engagement
Salary Histogram in Hertfordshire

The salary distribution of IT jobs citing Customer Engagement in Hertfordshire over the 3 months to 25 June 2017.

Salary histogram for Customer Engagement in Hertfordshire

Customer Engagement
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Hertfordshire region over the 3 months to 25 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford - 5 - - 1
Hatfield -2 4 £70,000 - 2
Hemel Hempstead +2 3 £50,000 -9.09% 3
Welwyn Garden City - 2 - - 1
Customer Engagement
East of England

For the 6 months to 25 June 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region with a requirement for Customer Engagement.

1 17 (73.91%) Presales
2 15 (65.22%) Microsoft
3 12 (52.17%) Marketing
3 12 (52.17%) Blog
3 12 (52.17%) Wireless
3 12 (52.17%) Juniper
3 12 (52.17%) LAN
3 12 (52.17%) WAN
3 12 (52.17%) Cisco
3 12 (52.17%) HP
3 12 (52.17%) Aruba
3 12 (52.17%) Wireless Security
4 5 (21.74%) Customer Requirements
5 4 (17.39%) ITIL V3
5 4 (17.39%) Continuous Improvement
5 4 (17.39%) PCI DSS
5 4 (17.39%) ISO/IEC 20000
5 4 (17.39%) HMG Security Policy Framework
5 4 (17.39%) Security Operations
5 4 (17.39%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
5 4 (17.39%) ITIL
5 4 (17.39%) PRINCE2
5 4 (17.39%) Service Delivery
5 4 (17.39%) Finance
5 4 (17.39%) Validation
5 4 (17.39%) Information Security
5 4 (17.39%) Security Management
5 4 (17.39%) ISO/IEC 27001
6 3 (13.04%) Business Development
6 3 (13.04%) Agile Software Development

Customer Engagement
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.35%) IBM Notes
1 1 (4.35%) MS Exchange
1 1 (4.35%) Skype for Business
Cloud Services
1 1 (4.35%) Mimecast
1 1 (4.35%) Office 365
Communications & Networking
1 12 (52.17%) LAN
1 12 (52.17%) WAN
1 12 (52.17%) Wireless
1 12 (52.17%) Wireless Security
2 1 (4.35%) Skype
Database & Business Intelligence
1 3 (13.04%) SQL Server
Development Applications
1 2 (8.70%) NUnit
2 1 (4.35%) SpecFlow
General
1 12 (52.17%) Marketing
2 4 (17.39%) Finance
Job Titles
1 16 (69.57%) Consultant
2 14 (60.87%) Presales Consultant
3 12 (52.17%) Cisco Consultant
3 12 (52.17%) Cisco Network Consultant
3 12 (52.17%) Cisco Presales Consultant
3 12 (52.17%) Cisco Wireless Consultant
3 12 (52.17%) Network Consultant
3 12 (52.17%) Wireless Network Consultant
4 3 (13.04%) Information Security Consultant
4 3 (13.04%) Security Consultant
5 2 (8.70%) .NET Developer
5 2 (8.70%) ASP.NET Developer
5 2 (8.70%) Developer
5 2 (8.70%) Product Manager
5 2 (8.70%) Security Presales Consultant
5 2 (8.70%) Senior Manager
5 2 (8.70%) Senior Product Manager
6 1 (4.35%) C# .NET Developer
6 1 (4.35%) Project Manager
6 1 (4.35%) Software Engineer
Libraries, Frameworks & Software Standards
1 3 (13.04%) .NET
1 3 (13.04%) AngularJS
1 3 (13.04%) ASP.NET
1 3 (13.04%) ASP.NET MVC
1 3 (13.04%) CSS
1 3 (13.04%) HTML
2 2 (8.70%) .NET Framework
2 2 (8.70%) Angular 2
2 2 (8.70%) Entity Framework
2 2 (8.70%) MSMQ
2 2 (8.70%) RabbitMQ
3 1 (4.35%) jQuery
Miscellaneous
1 12 (52.17%) Blog
2 3 (13.04%) Analytical Skills
3 2 (8.70%) Greenfield Project
4 1 (4.35%) Enterprise Software
Processes & Methodologies
1 17 (73.91%) Presales
2 5 (21.74%) Customer Requirements
3 4 (17.39%) Continuous Improvement
3 4 (17.39%) Information Security
3 4 (17.39%) ITIL
3 4 (17.39%) ITIL V3
3 4 (17.39%) PRINCE2
3 4 (17.39%) Security Management
3 4 (17.39%) Security Operations
3 4 (17.39%) Service Delivery
3 4 (17.39%) Validation
4 3 (13.04%) Agile Software Development
4 3 (13.04%) Business Development
4 3 (13.04%) MVC
4 3 (13.04%) Service Management
5 2 (8.70%) OO
5 2 (8.70%) Product Management
5 2 (8.70%) Scrum
5 2 (8.70%) Software Engineering
5 2 (8.70%) User Stories
Programming Languages
1 3 (13.04%) JavaScript
2 2 (8.70%) C#
3 1 (4.35%) PowerShell
Qualifications
1 3 (13.04%) SC Cleared
1 3 (13.04%) Security Cleared
2 1 (4.35%) Degree
2 1 (4.35%) MCITP
2 1 (4.35%) MCSE
2 1 (4.35%) Microsoft Certification
2 1 (4.35%) PMI Certification
2 1 (4.35%) PMP
2 1 (4.35%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 4 (17.39%) HMG Security Policy Framework
1 4 (17.39%) ISO/IEC 20000
1 4 (17.39%) ISO/IEC 27001
1 4 (17.39%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
1 4 (17.39%) PCI DSS
System Software
1 1 (4.35%) Active Directory
Systems Management
1 1 (4.35%) AirWatch
1 1 (4.35%) Microsoft Intune
Vendors
1 15 (65.22%) Microsoft
2 12 (52.17%) Aruba
2 12 (52.17%) Cisco
2 12 (52.17%) HP
2 12 (52.17%) Juniper
3 1 (4.35%) Lotus
3 1 (4.35%) Veritas
Hemel Hempstead, Hertfordshire
Polar Recruitment
Salary: £70000 - £80000 per annum + + Benefits
Posted: 3 days ago
Watford, Hertfordshire
Verticality Ltd
Salary: £50000 - £65000 per annum, Benefits 5k Car, 25k OTE, Training, Bonus
Posted: 4 days ago
Hemel Hempstead, Hertfordshire
Stafford-Sharp Associates
Salary: From £25,000 to £55,000 per annum
Posted: 5 days ago
Hatfield, Hertfordshire
Hays Talent Solutions
Salary: £65000.00 - £75000.00 per annum + Benefits
Posted: 15 days ago
Hatfield
Computacenter
Posted: 16 days ago
Welwyn Garden City, Hertfordshire
Tesco
Posted: 16 days ago
Hemel Hempstead
Bluetown Online LTD
Salary: £25000 - £35000 per annum
Posted: 16 days ago