19 of 19 Customer Engagement Jobs in the East of England

what matters most. As part of our ambitious growth plans, we continue to invest heavily in our digital capabilities, enhancing our platforms, elevating the customer experience, and expanding our eCommerce team. This is an exciting opportunity to join us as we build a best-in-class digital function that … astute and data-driven Trading Manager to take ownership of the trading performance of the H. Samuel website, leading the optimisation of sales, conversion, customer engagement and commercial outcomes across one of the UK's most recognised jewellery brands. What the role involves As Trading Manager, you will ...

heart of everything they do. Working across an established portfolio of accounts, the successful individual will play a key role in supporting customer engagement, driving renewals and identifying opportunities to expand client partnership growth. Monday to Friday, 9-5 working hours (hybrid) with a starting salary … contact. Monitoring account performance and maintaining accurate revenue forecasting information. Coordinating with operational teams to ensure smooth service delivery and issue resolution. Encouraging customer engagement and increasing product usage across accounts. Building strong client relationships to understand operational requirements and identify opportunities for further business development. Driving client ...

Location: Luton Salary: £36,000 + Car and other excellent benefits Job Type: Full-Time | Permanent Are you a technically minded engineer with excellent customer-facing skills? Do you enjoy demonstrating advanced manufacturing technology, delivering training, and helping customers get the very best from their equipment … internal stakeholders by delivering technical demonstrations, training, and ongoing product support. This is a varied position that combines hands-on engineering, CNC programming, customer interaction, and technical problem-solving. Key Responsibilities Deliver professional machine and software demonstrations to prospective customers. Program and operate CNC machinery to produce customer ...

Warfare scenarios. Hardware Acceleration deploying advanced algorithms onto FPGA and GPU technologies. Training helping develop and deliver specialist Electronic Warfare training. Technical Sales supporting customer engagement and future capability development. Alongside real customer projects, you'll complete our Spectrum Warfare Specialist Course and Early Careers Programme, giving ...

Looking for a hands on and experienced Project Manager who thrives in a fast-paced, customer-focused environment and enjoys working across multiple teams to deliver high-quality outcomes. Our client is a market leader in customer experience technology and this role offers strong career development, predominately remote … users as well as to translate technical information back to customers. Key Responsibilities Deliver products, applications, and services to achieve high levels of customer satisfaction Work cross-functionally to support customer engagement and the expansion of products and services Liaise with internal departments to ensure project mandates ...

sizes, providing technical guidance across infrastructure, software licensing, cloud technologies, and cyber security solutions. Key Responsibilities Work alongside the sales team to qualify customer opportunities and understand business requirements. Design and present end-to-end technology solutions covering hardware, software, cloud, and cyber security. Deliver engaging customer presentations … Build strong relationships with vendor partners and stay current with emerging technologies. Support bid responses, tenders, and RFP submissions. Ensure proposed solutions align with customer objectives, budgets, and best practice. About You We're looking for someone who combines strong technical knowledge with excellent communication and customer engagement ...

Location: Hybrid with flexible base location London: £70,398 to £87,998 per annum National: £64,043 to £80,054 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent Salaries are ...

pipeline through outbound prospecting, inbound enquiries, networking, email, events and social selling. Work closely with Marketing to qualify leads and develop strategic account plans. Customer Engagement & Deal Management Lead solution-focused presentations, demonstrations and workshops aligned to each prospect's business challenges. Position the managed integration service … service management. Share market feedback with Product, Marketing and Leadership teams. Collaborate closely with Marketing, Product, Partner and Delivery teams to ensure successful customer outcomes. Maintain an accurate sales pipeline using CRM systems and established sales methodologies. What We're Looking For Essential Proven experience selling managed services, outsourcing ...

company's software. You'll: Build and develop strong relationships with higher education clients. Deliver a seamless onboarding experience for new customers. Monitor customer engagement and resolve issues proactively. Gather client feedback to help shape future product improvements. Identify opportunities to grow existing accounts. Work closely with internal … teams to deliver an outstanding customer experience. What We're Looking For At least 2 years' experience in Account Management, Customer Success or a similar client-facing role. Experience within SaaS, software, technology or the higher education sector. Excellent communication and relationship-building skills. Strong IT skills, including ...

provide 24-hour call support. (Overtime and weekend shifts are a requirement of this position) About The Company: Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint … foundation across AWS, infrastructure, networking, and security is required, along with experience in telecoms, VoIP, or voice platforms. Above all, you are a calm, customer-focused communicator who can translate technical issues into clear, professional updates and build trust during live service events. Key responsibilities: Act as the primary ...

experimental investigations, participating in key industry consortiums, engaging with product groups, working closely together with the engineering team, and taking part in partner and customer engagements. Responsibilities Design and develop the Mali graphics architecture for the latest graphics APIs, providing new technologies for products in new and existing markets ...

working closely with the management team, shaping business strategy, establishing strong and trusting relationships with key partners, preparing compelling value propositions and customer proposals, developing business models, negotiating commercial terms and closing deals. There is also considerable scope for innovation and introducing new product ideas. Location/WFH : There … model with two days a week in the Cambridge office. There are also opportunities for worldwide travel to trade shows and exhibitions to drive customer engagement; you may also need to visit client sites in the UK and Europe from time to time (approx. x2 per quarter, expenses ...

clients and collaborators to promote our solutions. Team Collaboration : Work closely with sales and marketing teams to provide insights and support that drive client engagement and successful solution adoption. Demo Environment Maintenance : Assist in the creation and upkeep of demo environments to ensure they are up-to-date … aligned with client needs. Study Onboarding Support : Provide hands‐on support during customer‐specific study onboarding by demonstrating how our solutions meet their operational requirements. Client Engagement : Build and nurture long‐term relationships with clients, ensuring their satisfaction and successful utilisation of our products. Essential for this role ...

customers. Maintaining and continuously improving the Internal IT environment at Xpertex. Key responsibilities for this job: Designing and implementing technical solutions to fulfil customer needs, collaborating with senior customer stakeholders to understand their requirements Providing technical support to customers, including on customer premises where required Creating …/HLD/LLD documents and completing them to a high level of technical detail Provide pre-sales support to the business for customer engagements Any other fair and relevant task or duty assigned to you by your manager, or other senior Exponential-e Ltd staff member Knowledge ...

support both their sales and delivery functions, helping customers maximise the value of Microsoft technologies. What will you be doing? This is a customer-facing role where you'll be responsible for leading discovery workshops, shaping technical solutions, supporting pre-sales engagements and overseeing the successful delivery of Microsoft … Modern Workplace projects. Key responsibilities include: Leading technical discovery workshops and stakeholder engagement sessions. Demonstrating the capabilities of Microsoft 365, SharePoint, Power Platform, Purview and Copilot solutions. Gathering business and technical requirements and translating them into solution designs. Producing Scope of Works, technical documentation, proposals and tender responses. Acting ...

heavily in continuous learning, professional development, and emerging technologies, ensuring you remain at the forefront of the modern workplace landscape. What youll do Lead customer engagements, analysing requirements and recommending innovative Microsoft 365 solutions Act as a Subject Matter Expert in pre-sales, supporting opportunity qualification and solution design … Design and deliver complex Microsoft 365 collaboration and identity solutions across enterprise environments Present and validate solution approaches with senior customer stakeholders Guide and mentor junior consultants and engineers across project engagements Work collaboratively across teams to ensure successful delivery and transition into support Build strong relationships with customers ...

with customers to design and implement modern engineering platforms that improve developer productivity, accelerate delivery and enhance operational resilience. What you'll do Lead customer engagements focused on Developer Experience, Platform Engineering and enterprise software delivery transformation Design and architect Internal Developer Platforms (IDPs), CI/CD pipelines … tools, technologies and practices to evolve our Platform Engineering and DevEx offerings Lead and mentor consultants and architects, ensuring high-quality delivery across multiple customer engagements Ensure solution quality through design assurance, technical governance and risk identification across multi-technology environments What you'll bring Platform Engineering and Internal ...

senior decision-makers, delivering tailored data management and insight software solutions into Agri-food enterprises and driving profitable revenue growth while ensuring a seamless customer experience. This is currently offered as a fixed term contract to September 2027, but if sales targets are being met, a full-time position … including scoping, tendering conversations and delivery following a consultative sales approach. Achieve defined sales targets and build sustainable pipeline coverage for long term success. Customer Relationship Management Build and maintain trusted relationships with decision-makers and stakeholders, including C suite executives. Understand customer business models, risk environments, commercial ...

exciting opportunities in the market. We're recruiting on behalf of a global technology business that's changing the way retailers approach sustainability and customer engagement. Following continued international success, they're investing heavily in the UK and building a brand new sales team to support their next phase … highly consultative sales role where you'll build trusted relationships, understand your customers' businesses and demonstrate how innovative technology can improve operations, enhance the customer experience and deliver long term commercial value. Package: 35,000 to 45,000 basic salary. Up to 20% annual bonus. Company car. 25 days ...