18 of 18 Customer Engagement Jobs in the East of England

Customer IT Support Manager Salary: £45,000 to £50,000 Location: Peterborough Office based with regular customer site engagement The Opportunity We are looking for an experienced Customer IT Support Manager to take full ownership of a dedicated Service Desk POD within our Managed Service Provider … environment. This is a leadership role with genuine responsibility and impact. You will be accountable for service performance, customer experience, and the development of your team, ensuring customers receive a reliable, consistent, and high quality support service. You will lead from the front, acting as the senior escalation point ...

doing the right thing, breaking down silos, and making an impact together. How we work: Growth, Agility, Innovation, Responsibility How we behave: Ambition, Engagement, One Graitec, Positive Energy Learn more about the Graitec Group: graitec-group.com/graitec-a-global-player About the Territory Account Manager Role … business acquisition, portfolio development, and driving adoption of both Autodesk and Graitec technologies and services. You will collaborate closely with Solution Sales, Customer Success, SDR teams, and Technical Specialists. The ideal candidate is a self‐starter with a proven software sales track record, strong consultative skills, and an ability ...

chaotic world into the simplicity of a beautiful solution. About the role Our New Business Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Account Executives are an elite group of salespeople with strengths that cover the duration … from prospecting to acquisition and activation. They own their market segments with a solution-oriented approach and use their know-how to grow our customer base at lightning speed We're looking for an Account Executive to provide an absolutely excellent experience for our customers. Someone who can effectively ...

senior, executive-level opportunity for a hands-on Director of Technology who understands that technology is not just infrastructure - it’s a customer growth engine. You will work closely with the SLT, shaping how digital platforms, customer systems, and contact centre technology directly improve conversion, onboarding, service quality … retention. This role is about enabling revenue and customer success, not just running IT. Own and deliver a 3-year customer-centric technology roadmap aligned to commercial growth Lead the evolution of contact centre platforms, CRM, and customer engagement tools Drive AI, automation, and workflow optimisation ...

Looking for a hands on and experienced Project Manager who thrives in a fast-paced, customer-focused environment and enjoys working across multiple teams to deliver high-quality outcomes. Our client is a market leader in customer experience technology and this role offers strong career development, predominately remote … users as well as to translate technical information back to customers. Key Responsibilities Deliver products, applications, and services to achieve high levels of customer satisfaction Work cross-functionally to support customer engagement and the expansion of products and services Liaise with internal departments to ensure project mandates ...

growth. Act as a key member of the Senior Leadership Team. IT Service Management & Service Delivery Own end-to-end IT Service Management across customer-facing services, including service desk, incident/change management, asset and device management, and continual improvement. Manage the full services portfolio (managed services, professional … senior technical relationships with strategic vendors and partners. Lead evaluation, testing and onboarding of new technologies and manage demo and proof-of-concept environments. Customer Engagement & Internal Technology Act as a trusted technical advisor to customers, working closely with sales on solution development and innovation. Lead customer ...

driving sales success by providing technical expertise and support throughout the pre-sales process. You will collaborate closely with the sales team to understand customer requirements, propose solutions, and demonstrate the value of our client's products and services. Your deep understanding of network security technologies, coupled with strong … security, and more. Stay updated on the latest features, capabilities, and industry trends. Pre-Sales Support: Work closely with the sales team to understand customer needs and objectives. Develop tailored solutions and presentations to address specific customer requirements. Solution Design: Design comprehensive security architectures that leverage Fortinet products ...

Looking for a hands on and experienced Project Manager who thrives in a fast-paced, customer-focused environment and enjoys working across multiple teams to deliver high-quality outcomes. Our client is a market leader in customer experience technology and this role offers strong career development, predominately remote … users as well as to translate technical information back to customers. Key Responsibilities Deliver products, applications, and services to achieve high levels of customer satisfaction Work cross-functionally to support customer engagement and the expansion of products and services Liaise with internal departments to ensure project mandates ...

technical vision of our client’s products to the Sales team and partners, supporting successful sales outcomes. Proactively identify technical opportunities through direct customer engagement. Gather and understand customer requirements to propose tailored technical solutions, and collaborate with Product Management to build strong internal business cases. Conduct SWOT … influence tenders during the pre-tender phase. Key Skills and Experience: Proven experience in Pre-Sales Engineering, working collaboratively with sales teams to drive customer engagement and solution development. Strong technical background in LTE and 4G/5G networks and/or Android-based devices. Hands-on experience ...

redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About the role Our Sales team powers customer growth around the world. From prospecting to acquisition and activation, they own their market segments, solve complex problems, and help more customers discover … activity levels Building and managing your own pipeline, from prospecting to closing and account management, maximising adoption and upsell/cross-sell opportunities Liaising customer relationships with Revolut internal stakeholders to ensure a smooth experience, from getting started to daily usage Being autonomous to effectively balance your time (prospect ...

permanent basis. Key duties will include but are not limited to: Leading Sales, Technical Product Managers and Engineering team members. Conducting research to identify customer needs and market gaps. Analysing the competition, and market trends and execute on strategies to be the market leader Setting and communicating the product … product roadmap Partnering closely with Engineering Leading the development of value propositions and sales tools Partnering with Product Marketing on external messaging Training all customer facing employees Monitoring and informing about shifting regulatory requirements The successful candidate will have: Experience of order-to-cash automation, e-invoicing and systems ...

skills to collaborate effectively with team members, stakeholders, and clients. Experience in Sales and Marketing with the ability to contribute to business development and customer engagement strategies. Proven Research skills to stay updated on the latest industry trends and advancements in technology. Experience in Python, FastAPI, AWS, DevOps ...

skills to collaborate effectively with team members, stakeholders, and clients. Experience in Sales and Marketing with the ability to contribute to business development and customer engagement strategies. Proven Research skills to stay updated on the latest industry trends and advancements in technology. Experience in Python, FastAPI, AWS, DevOps ...

than 80 of the world's top 100 brands. Their teams operate across 60+ locations worldwide, delivering solutions that accelerate time-to-market, deepen customer engagement, and unlock new global opportunities. Role Overview As Principal Data Engineer, you will be a senior technical leader responsible for shaping ...

other channels. Maintain and update the CRM system with new leads and client information. Monitor industry trends and competitor activity to support sales planning. Customer Engagement Support Assist in building relationships with new and existing clients. Support the team in presenting products and solutions to potential customers. Help … Collaborate with marketing and other internal teams to support campaigns and promotions. Qualifications & Skills 0–2 years of experience in sales, business development, or customer-facing roles, with a demonstrable track record of contributing to business growth, which can be discussed and evidenced during the interview Strong communication ...

Life on the team Join Computacenters highly successful Smart Infrastructure team in a key role supporting large-scale customer projects across the UK. Youll work closely with Solution Specialists, Account Teams, and strategic partners to shape compliant, commercially sound designs across structured cabling and smart building technologies. This … responses for structured cabling, racks, PDUs, containment, WiFi, CCTV, and AV/MTR solutions Support account teams with solution design, pricing, and customer engagement Ensure bids are delivered using best practice (BICSI and manufacturer guidelines) Create handover packs, cabling schedules, wall elevations, schematics, and installation documentation ...

service environment where projects vary from short feasibility studies to multi-year programmes involving cross-disciplinary engineering teams. The work is highly customer-facing, technically demanding, and hands-on. You won't be hidden behind layers of process or large support teams - ownership, accountability, and pace are key. Please … degree Working Arrangements & Travel Hybrid working with at least 3 days per week onsite UK and occasional international travel to support project delivery and customer engagement. Interview Process Stage 1: Teams interview with senior leadership Stage 2: Onsite interview (2-2.5 hours) including a site tour and meetings ...

Principal Network Consultant - Enterprise Networking Remote, occasional travel to customer site Full-Time, Permanent £55000 - £75000 DOE Overview We are seeking a customer-facing Principal Network Consultant to lead engagements across the full lifecycle from pre-sales solution shaping through architecture & design, to delivery governance and technical assurance. … ensure solutions are: Fit for purpose Secure by design Scalable Deliverable What Youll Be Doing Pre-Sales & Solution Leadership Act as technical lead in customer engagements and discovery workshops Translate business and operational needs into solution architectures Support RFPs, proposals, and solution positioning Provide technical assurance during ...