1 to 25 of 37 Customer Engagement Jobs in the East of England

About the role: The Trade & Content Executive is responsible for delivering and enhancing the onsite trade plan and customer journey for F&F, supporting business performance through data-informed content, campaign delivery and ongoing optimisation. Working collaboratively across F&F Online, Marketing, SEO, Search & Browse, Creative Studio and Technology … role ensures content is delivered accurately, on time and aligned with trading priorities to support sales, conversion and an engaging customer experience. What is in it for you: We're all about the little helps. That's why we make sure our Tesco colleague benefits package takes care ...

Customer Engagement Manager Location: Ipswich (Hybrid) Contract: Permanent, Full-time Salary: £30,000 to £40,000 Overview: We are recruiting on behalf of a leading European intermodal logistics software developer, seeking a Customer Engagement Manager to spearhead their customer engagement programme. This role … crucial for ensuring customers continuously derive value from the platform, enhancing their learning and adoption throughout their lifecycle. Responsibilities: Customer Engagement and Education: Design and deliver virtual education sessions, create engaging communications, and develop self-service resources. Customer Health and Adoption: Monitor engagement and usage, support ...

Salary: £45,000 - £50,000 + Bonus Job Type: Full-Time We are seeking an experienced Customer Success Manager to play a key role in ensuring customers achieve maximum value from our services after implementation. This position is focused on customer adoption, retention, and long-term success. … rather a strategic relationship management position dedicated to helping customers achieve their business objectives. Experience working within the Transport sector is essential. Key Responsibilities Customer Relationship Management Take ownership of customer relationships post-sale, ensuring customers achieve measurable value from the platform and services provided. Build trusted partnerships ...

Fashion | Salary up to £50k + Benefits We are working with a leading multi-brand retail business that is continuing to invest in its customer proposition and digital growth. As part of this, they are looking for a CRM Manager to take ownership of customer communications across their … brands, using insight, segmentation and personalisation to strengthen engagement, retention and loyalty. This is a commercially focused CRM role, working closely with Trading, Ecommerce and wider Marketing teams to ensure customers receive relevant, timely and targeted communications across the customer lifecycle. The successful candidate will have the opportunity ...

will drive impactful solutions in a fully remote setting. This permanent role offers an opportunity to work with advanced technology in MS Dynamics 365 Customer Engagement, fostering collaboration and innovation. Key Responsibilities:- Design and implement solutions using MS Dynamics 365 CE to enhance customer engagement experiences. … updated with the latest industry trends and technologies to ensure continuous improvement. The ideal candidate will have a deep understanding of MS Dynamics 365 Customer Engagement and a strong ability to communicate effectively across teams. This role suits those passionate about leveraging technology to create meaningful customer ...

wider CRM function of 7, and youll be reporting to the head of division. Its a commercially focused role, looking to drive customer engagement and incremental revenue through data-led marketing programmes covering the whole consumer lifecycle. You will lead the delivery of lifecycle communications across channels such … email, app and direct messaging , leveraging rich data sets to create highly personalised journeys that guide customers from initial inspiration through booking, in-stay engagement and future re-booking. If you enjoy combining hands-on technical CRM operations with strategic thinking which drive commercial outcomes , this role offers ...

Roche UK seeks a Solutions Owner for Customer Engagement & CRM to ensure end-to-end integrity and strategic effectiveness of the UK CRM ecosystem. You will bridge global platform design with local execution as the UK SME, guiding issue escalation and adoption. You will lead ...

Roche Holding AG in the United Kingdom seeks a Solutions Owner for Customer Engagement & CRM to ensure end-to-end integrity and strategic effectiveness of the UK CRM ecosystem. You bridge global design and local execution, acting as the UK's subject-matter expert and hands-on escalation ...

ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position The Solutions Owner for Customer Engagement & CRM is responsible for the end-to-end integrity and strategic effectiveness of the UK's CRM ecosystem. You are the vital ...

ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position The Solutions Owner for Customer Engagement & CRM is responsible for the end-to-end integrity and strategic effectiveness of the UK's CRM ecosystem. You are the vital ...

Watch 2024. About the role We are seeking a Senior Technical Solutions Manager to support and expand our automotive, off‐highway, and engine customer base across the European market, including the UK. This customer‐facing technical role is responsible for helping customers evaluate, adopt, and realise value from … closely with Account Executives, ML Engineers, and Product teams, you will deliver compelling demonstrations of the Secondmind SaaS AI platform, lead technical evaluations, provide customer training and frontline technical support, and lead proof‐of‐concept (PoC) projects for both existing and prospective customers. Leveraging your experience in automotive, commercial ...

Digital Trading Manager . This is an exciting opportunity to join a commercially driven retail business that continues to invest in digital growth, customer acquisition and online performance. With strong foundations already in place, the business is looking for a commercially minded digital trader to help maximise online sales … improve customer engagement and drive continued growth across its digital channels. The Digital Trading Manager will play a key role in managing and optimising digital performance across paid media, paid social, CRM, email, display and organic channels. Working closely with marketing, trading and commercial teams, you will help ...

passionate about creating seamless customer experiences and leveraging data to drive commercial success? KWS UK Ltd. is seeking a CRM & Commercial Analytics Specialist to join our dynamic team in Thriplow. In this full-time role, you'll play a pivotal part in shaping our customer journey strategy … optimising our CRM systems to support marketing and sales excellence. As our CRM & Commercial Analytics Specialist, you will: Champion a customer-centric approach by ensuring a consistent and smooth experience across all touchpoints and stages of the customer journey. Collaborate with the Digital Marketing Executive and cross-functional ...

supporting an innovative engineering organisation in central Cambridge. This is a fantastic role for someone who enjoys combining deep technical expertise with customer-facing work as you will be leading workshops, running demos and helping engineering teams adopt new technology with confidence. If you thrive in a collaborative, fast … moving environment where your technical insight directly shapes customer success, this could be an excellent next step. You’ll work closely with sales, product and engineering teams to deliver demonstrations, lead technical evaluations, support onboarding and act as a trusted advisor throughout adoption. Key Responsibilities Leading pre-sales technical ...

functional, integration, system, regression, and UAT testing across enterprise applications. Support testing activities for Microsoft Dynamics 365 Finance & Operations (F&O) and Dynamics 365 Customer Engagement (CE) solutions. Coordinate UAT activities with business stakeholders, including test planning, scheduling, execution tracking, and sign-off management. Create, update, and maintain ...

directly. Join Aristocrat, a top player in the entertainment and content-creation industry, as a Marketing Automation Strategist! This job is critical in advancing customer engagement, personalization, and revenue growth for the Michigan Lottery’s iLottery program. Our culture thrives on innovation, collaboration, and excellence, impacting millions … lives daily. As part of our dynamic team, you’ll interpret business targets into scalable, data-driven customer journeys across several channels, ensuring effective rollout and optimization. If you have the ambition and readiness to direct world-class marketing automation programs, this opportunity is for you! What ...

defence sector organisations. As a senior member of the team, you'll play a key role in shaping workplace transformation strategies, supporting major customer programmes, and driving technical excellence across both pre-sales and delivery engagements. What you'll do Lead the design and implementation of enterprise-scale workplace … solutions Act as a technical authority, providing governance and assurance across in-flight projects Support customer strategy and opportunity discussions, presenting solutions from both a technical and business perspective Own the creation of technical solutions, pre-sales responses, and associated cost models Identify and mitigate technical risks throughout ...

teams to ensure integrated solutions. Coordinate daily operations and oversee on-site contract support personnel to ensure successful execution of program objectives, deliverables, and customer requirements. Support development, review, and management of acquisition documentation, program schedules, technical reports, and briefing materials related to Hybrid SATCOM initiatives. Monitor program activities … Support contract management activities including staffing coordination, deliverable tracking, resource management, and operational reporting. Assist with meeting coordination, agenda preparation, action item tracking, and customer engagement activities supporting Hybrid SATCOM operations. Ensure compliance with program policies, cybersecurity requirements, security procedures, quality standards, and operational processes. Prepare and deliver ...

where every voice matters. The Position The Commercial Solutions Lead is a specialised leadership role responsible for the operational integrity of the UK's customer-engagement infrastructure. You lead a high-performing team of Solution Owners and Journey Orchestrators to deliver robust digital platforms, seamless data flows … most effectively to deliver business outcomes. You own the technical roadmap and operational health of the entire UK commercial toolkit that enables world-class customer engagement. You will position the UK as a global centre for commercial innovation, partnering with the Data Team to keep platforms powered by clean ...

Location: Hybrid with flexible base location London: £70,398 to £87,998 per annum National: £64,043 to £80,054 per annum Hours: 36 hours per week - flexible options considered Contract Type: Permanent This is ...

Madrid, Spain**Employment Type:** Full-time, hybrid role**The job**We are looking for a Principal Solution Architect to lead architecture, solution design, and customer engagement for PI Data Infrastructure and AVEVA CONNECT Digital Twin initiatives. This role will work with global and regional teams to deliver scalable … architectures and successful delivery outcomes.**Key Responsibilities*** Lead solution architecture, workshops, implementation planning, and technical design for PI Data Infrastructure and CONNECT Digital Twin customer programmes* Engage with customers to gather requirements, manage stakeholders, and act as a trusted advisor and escalation point for PI DI initiatives* Define architecture ...

communication and project reporting. Key Responsibilities Deliver technology solutions and services to customers, ensuring successful project outcomes. Collaborate with cross-functional teams to support customer engagement and service delivery. Manage project timelines, risks, issues and stakeholder expectations. Lead project meetings and provide clear project updates and reporting. Requirements … + years Project Management experience Proven experience delivering IT or technology solutions in customer-facing environments. Strong communication and stakeholder management skills. Self-motivated, collaborative and adaptable approach to work. Excellent organisational skills with the ability to manage priorities effectively. This is a permanent, full-time role offering hybrid ...

pipeline through outbound prospecting, inbound enquiries, networking, email, events and social selling. Work closely with Marketing to qualify leads and develop strategic account plans. Customer Engagement & Deal Management Lead solution-focused presentations, demonstrations and workshops aligned to each prospect's business challenges. Position the managed integration service … service management. Share market feedback with Product, Marketing and Leadership teams. Collaborate closely with Marketing, Product, Partner and Delivery teams to ensure successful customer outcomes. Maintain an accurate sales pipeline using CRM systems and established sales methodologies. What We're Looking For Essential Proven experience selling managed services, outsourcing ...

time, and risk. Multi-Disciplinary Integration : Bring together specialists in antennas, RF components, signal processing, electronics, firmware, and software to deliver cohesive system solutions. Customer Engagement : Represent the technical solution to customers and stakeholders, providing briefings, technical justifications, and system roadmaps. Team Collaboration : Work closely with the Engineering … design, trade-off analysis, and performance modelling. Experience developing early-stage concepts into technology demonstrators or operational prototypes. Excellent communication skills with experience in customer-facing roles and technical presentations. Strong collaboration skills across technical and non-technical stakeholders. Experience leading multi-disciplinary teams or acting as a technical ...

with direct exposure to CRM, lifecycle, retention, or growth products in a B2C or e‐commerce environment. Hands‐on familiarity with modern CRM/customer engagement platforms — experience with MoEngage is a strong plus; Braze, Iterable, Salesforce Marketing Cloud or similar tools are also relevant. Solid understanding ...