The median annual salary for a Desktop Support was £24,000 in advertised job vacancies in Hertfordshire during the 3 months to 26 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Desktop Support
East of England / Hertfordshire
Rank 128 111 144
Rank change year-on-year -17 +33  
Permanent jobs requiring a Desktop Support 12 47 17
As % of all permanent IT jobs advertised in Hertfordshire 0.55% 1.83% 0.73%
As % of the Job Titles category 0.57% 1.91% 0.75%
Number of salaries quoted 12 42 15
Median salary £24,000 £26,500 £27,500
Median salary % change year-on-year -9.43% -3.63%  
90% offered a salary of more than £22,650 £25,000 £25,000
10% offered a salary of more than £26,450 £32,950 £34,000
UK excluding London median salary £25,000 £26,500 £25,000
% change year-on-year -5.66% +6.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Hertfordshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Hertfordshire
Permanent job vacancies with a job title containing a recognized job role 2087 2462 2263
As % of all permanent IT job vacancies advertised in Hertfordshire 96.22% 95.72% 96.71%
Number of salaries quoted 1755 2033 1812
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £25,000 £26,500 £26,000
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Desktop Support
Job Vacancy Trend in Hertfordshire

The job posting trend of jobs advertised in Hertfordshire that featured Desktop Support in the job title.

Job vacancy trend for Desktop Support in Hertfordshire

Desktop Support
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support in Hertfordshire.

Salary trend for Desktop Support in Hertfordshire

Desktop Support
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the Hertfordshire region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hatfield +15 7 £24,000 -9.43%
Watford -4 3 £26,000 -14.75%
Desktop Support
East of England

Desktop Support Skill Set
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 26 March 2017, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region featuring Desktop Support in the job title.

1 34 (97.14%) Windows
2 30 (85.71%) Active Directory
2 30 (85.71%) Windows 7
3 26 (74.29%) Windows 8
4 21 (60.00%) SLA
5 9 (25.71%) LAN
5 9 (25.71%) WAN
6 8 (22.86%) MS Office
6 8 (22.86%) VMware
7 7 (20.00%) Microsoft
7 7 (20.00%) Windows Server 2008
8 6 (17.14%) TCP/IP
9 5 (14.29%) Cisco
9 5 (14.29%) MS Excel
9 5 (14.29%) Incident Management
9 5 (14.29%) Office 365
9 5 (14.29%) Windows Server
10 4 (11.43%) Windows Server 2012
10 4 (11.43%) SharePoint
10 4 (11.43%) ITIL
10 4 (11.43%) Citrix
10 4 (11.43%) DNS
10 4 (11.43%) Symantec
10 4 (11.43%) Service Management
11 3 (8.57%) Wireless
11 3 (8.57%) Microsoft Certification
11 3 (8.57%) VMware Infrastructure
12 2 (5.71%) XenApp
12 2 (5.71%) Problem Management
12 2 (5.71%) Fat Client

Desktop Support Skill Set
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (11.43%) SharePoint
2 2 (5.71%) MS Exchange
3 1 (2.86%) Exchange Server 2010
Applications
1 8 (22.86%) MS Office
2 5 (14.29%) MS Excel
3 1 (2.86%) Acrobat
3 1 (2.86%) Adobe Premiere
3 1 (2.86%) MS Project
Business Applications
1 1 (2.86%) Dynamics CRM
1 1 (2.86%) Dynamics NAV
Cloud Services
1 5 (14.29%) Office 365
Communications & Networking
1 9 (25.71%) LAN
1 9 (25.71%) WAN
2 6 (17.14%) TCP/IP
3 4 (11.43%) DNS
4 3 (8.57%) Wireless
5 2 (5.71%) Firewall
6 1 (2.86%) DHCP
6 1 (2.86%) Unified Communications
6 1 (2.86%) VoIP
6 1 (2.86%) VPN
Database & Business Intelligence
1 1 (2.86%) SQL Server
Development Applications
1 1 (2.86%) JIRA
Libraries, Frameworks & Software Standards
1 1 (2.86%) Java SE
Miscellaneous
1 2 (5.71%) Data Centre
1 2 (5.71%) Fat Client
1 2 (5.71%) Thin Client
2 1 (2.86%) Analytical Skills
2 1 (2.86%) Handset
2 1 (2.86%) PDA
2 1 (2.86%) Smartphone
Operating Systems
1 34 (97.14%) Windows
2 30 (85.71%) Windows 7
3 26 (74.29%) Windows 8
4 7 (20.00%) Windows Server 2008
5 5 (14.29%) Windows Server
6 4 (11.43%) Windows Server 2012
7 2 (5.71%) Windows 10
7 2 (5.71%) Windows Server 2003
Processes & Methodologies
1 5 (14.29%) Incident Management
2 4 (11.43%) ITIL
2 4 (11.43%) Service Management
3 2 (5.71%) Problem Management
4 1 (2.86%) Asset Management
4 1 (2.86%) Change Management
4 1 (2.86%) Configuration Management
4 1 (2.86%) Creative Problem-Solving
4 1 (2.86%) CRM
4 1 (2.86%) Data Encryption
4 1 (2.86%) Data Security
4 1 (2.86%) ITIL V3
4 1 (2.86%) ITSM
4 1 (2.86%) Kalman Filter
4 1 (2.86%) People Management
4 1 (2.86%) Process Improvement
4 1 (2.86%) Service Delivery
4 1 (2.86%) Time Management
Programming Languages
1 1 (2.86%) SQL
Qualifications
1 3 (8.57%) Microsoft Certification
Quality Assurance & Compliance
1 21 (60.00%) SLA
System Software
1 30 (85.71%) Active Directory
2 3 (8.57%) VMware Infrastructure
3 2 (5.71%) XenApp
4 1 (2.86%) Hyper-V
4 1 (2.86%) Terminal Services
4 1 (2.86%) VMware ESXi
4 1 (2.86%) vSphere
Systems Management
1 2 (5.71%) SCCM
1 2 (5.71%) ZENworks
2 1 (2.86%) Backup Exec
2 1 (2.86%) ThinApp
Vendors
1 8 (22.86%) VMware
2 7 (20.00%) Microsoft
3 5 (14.29%) Cisco
4 4 (11.43%) Citrix
4 4 (11.43%) Symantec
5 2 (5.71%) Novell
6 1 (2.86%) Adobe
6 1 (2.86%) AppSense