Period
to 17 November 2018

The median contractor rate for a Desktop Support was £168 per day in advertised job vacancies in Hertfordshire during the 6 months to 17 November 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support
East of England > Hertfordshire
6 months to
17 Nov 2018
Same period 2017 Same period 2016
Rank 54 76 85
Rank change year-on-year +22 +9 -30
Contract jobs requiring a Desktop Support 50 28 17
As % of all contract IT jobs advertised in Hertfordshire 3.07% 1.78% 1.23%
As % of the Job Titles category 3.31% 1.92% 1.27%
Number of daily rates quoted 30 11 7
Hertfordshire median daily rate £168 £155 £230
Median daily rate % change year-on-year +8.06% -32.61% +38.02%
10th Percentile £114 £110 £112
90th Percentile £250 £385 £267
East of England median daily rate £140 £145 £145
% change year-on-year -3.45% - -10.77%
Number of hourly rates quoted 16 13 5
Hertfordshire median hourly rate £16.50 £14.50 £14.50
Median hourly rate % change year-on-year +13.79% - -23.68%
10th Percentile £13.00 £11.40 £11.20
90th Percentile £23.75 £17.82 £19.80
East of England median hourly rate £16.00 £15.50 £14.88
% change year-on-year +3.23% +4.20% -5.68%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Hertfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Hertfordshire
Contract vacancies in Hertfordshire with a recognized job title 1,511 1,459 1,343
% of contract IT jobs with a recognized job title 92.87% 92.87% 96.83%
Number of daily rates quoted 905 737 766
Hertfordshire median daily rate £418 £400 £400
Median daily rate % change year-on-year +4.38% - +3.23%
10th Percentile £190 £200 £207
90th Percentile £556 £575 £538
East of England median daily rate £425 £413 £388
% change year-on-year +3.03% +6.45% +0.65%
Number of hourly rates quoted 125 142 84
Hertfordshire median hourly rate £17.32 £16.82 £14.50
Median hourly rate % change year-on-year +2.97% +16.00% -14.71%
10th Percentile £12.25 £11.13 £10.00
90th Percentile £47.95 £43.68 £53.38
East of England median hourly rate £17.40 £18.00 £22.38
% change year-on-year -3.33% -19.55% +6.55%

Desktop Support
Job Vacancy Trend in Hertfordshire

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Desktop Support in Hertfordshire

Desktop Support
Contractor Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support in Hertfordshire.

Contractor daily rate trend for Desktop Support in Hertfordshire

Desktop Support
Contractor Daily Rate Histogram in Hertfordshire

The daily rate distribution of IT jobs citing Desktop Support in Hertfordshire over the 6 months to 17 November 2018.

Contractor daily rate histogram for Desktop Support in Hertfordshire

Desktop Support
Contractor Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support in Hertfordshire.

Contractor hourly rate trend for Desktop Support in Hertfordshire

Desktop Support
Contractor Hourly Rate Histogram in Hertfordshire

The hourly rate distribution of IT jobs citing Desktop Support in Hertfordshire over the 6 months to 17 November 2018.

Contractor hourly rate histogram for Desktop Support in Hertfordshire

Desktop Support
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the Hertfordshire region over the 6 months to 17 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stevenage +4 12 £133 +11.06%
Hatfield +8 10 £114 -57.53% 1
Welwyn Garden City -6 9 £190 +35.71%
Watford -1 7 £115 -54.11% 2
Hemel Hempstead - 2 £150 -
Radlett - 1 £100 -
Berkhamsted - 1 £225 -
Borehamwood - 1 £240 -
Desktop Support
East of England

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in Hertfordshire

For the 6 months to 17 November 2018, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Hertfordshire region featuring Desktop Support in the job title.

1 26 (52.00%) Windows
2 19 (38.00%) Microsoft
2 19 (38.00%) Windows 7
3 18 (36.00%) SC Cleared
3 18 (36.00%) Security Cleared
4 14 (28.00%) Active Directory
4 14 (28.00%) Microsoft Office
5 12 (24.00%) Windows 10
6 9 (18.00%) SCCM
7 6 (12.00%) Migration
8 5 (10.00%) Google
8 5 (10.00%) PowerShell
8 5 (10.00%) Office 365
8 5 (10.00%) Break/Fix
9 4 (8.00%) Software Deployment
9 4 (8.00%) Windows 8
9 4 (8.00%) Sophos
9 4 (8.00%) Windows XP
9 4 (8.00%) Apple
10 3 (6.00%) Cisco
10 3 (6.00%) LAN
10 3 (6.00%) Wi-Fi
10 3 (6.00%) Retail
10 3 (6.00%) Publishing
10 3 (6.00%) Incident Management
10 3 (6.00%) User Acceptance Testing
10 3 (6.00%) Android
10 3 (6.00%) SOTI
10 3 (6.00%) Self-Motivation
10 3 (6.00%) Samsung

Desktop Support Skill Set
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.00%) IBM Notes
2 1 (2.00%) MS Exchange
2 1 (2.00%) SharePoint
2 1 (2.00%) Skype for Business
Applications
1 14 (28.00%) Microsoft Office
2 2 (4.00%) Microsoft Excel
3 1 (2.00%) Microsoft PowerPoint
Business Applications
1 1 (2.00%) SystmOne
Cloud Services
1 5 (10.00%) Office 365
2 1 (2.00%) Cloud Computing
2 1 (2.00%) OneDrive
Communications & Networking
1 3 (6.00%) LAN
1 3 (6.00%) Wi-Fi
2 2 (4.00%) 3G
2 2 (4.00%) VoIP
2 2 (4.00%) WAN
3 1 (2.00%) DHCP
3 1 (2.00%) DNS
3 1 (2.00%) Ethernet
3 1 (2.00%) Firewall
3 1 (2.00%) Internet
3 1 (2.00%) Remote Desktop
3 1 (2.00%) Skype
3 1 (2.00%) VPN
3 1 (2.00%) Wireless
3 1 (2.00%) WLAN
Database & Business Intelligence
1 1 (2.00%) Electronic Patient Records
Development Applications
1 1 (2.00%) Hudson
General
1 3 (6.00%) Publishing
1 3 (6.00%) Retail
2 2 (4.00%) Pharmaceutical
3 1 (2.00%) Finance
3 1 (2.00%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.00%) Web Services
Miscellaneous
1 3 (6.00%) Self-Motivation
2 2 (4.00%) NHS
2 2 (4.00%) Video Conferencing
3 1 (2.00%) Analytical Skills
3 1 (2.00%) Client/Server
3 1 (2.00%) e-Health
3 1 (2.00%) LIMS
3 1 (2.00%) PACS
3 1 (2.00%) Smartcard
Operating Systems
1 26 (52.00%) Windows
2 19 (38.00%) Windows 7
3 12 (24.00%) Windows 10
4 4 (8.00%) Windows 8
4 4 (8.00%) Windows XP
5 3 (6.00%) Android
6 2 (4.00%) Windows Server
7 1 (2.00%) Apple iOS
7 1 (2.00%) Mac OS X
7 1 (2.00%) Windows Server 2003
7 1 (2.00%) Windows Server 2008
Processes & Methodologies
1 6 (12.00%) Migration
2 5 (10.00%) Break/Fix
3 4 (8.00%) Software Deployment
4 3 (6.00%) Incident Management
4 3 (6.00%) User Acceptance Testing
5 2 (4.00%) ITIL
5 2 (4.00%) Security Patching
5 2 (4.00%) Service Management
5 2 (4.00%) Time Management
6 1 (2.00%) Analytics
6 1 (2.00%) Business Intelligence
6 1 (2.00%) Coaching
6 1 (2.00%) Data Migration
6 1 (2.00%) Health Informatics
6 1 (2.00%) Informatics
6 1 (2.00%) Mentoring
6 1 (2.00%) PRINCE2
6 1 (2.00%) Project Management
6 1 (2.00%) Server Patching
6 1 (2.00%) Ticket Management
Programming Languages
1 5 (10.00%) PowerShell
2 1 (2.00%) VBScript
Qualifications
1 18 (36.00%) SC Cleared
1 18 (36.00%) Security Cleared
2 1 (2.00%) Microsoft Certification
Quality Assurance & Compliance
1 1 (2.00%) HL7
1 1 (2.00%) SLA
System Software
1 14 (28.00%) Active Directory
2 1 (2.00%) BitLocker
2 1 (2.00%) Microsoft App-V
2 1 (2.00%) VMware Infrastructure
2 1 (2.00%) XenApp
2 1 (2.00%) XenDesktop
Systems Management
1 9 (18.00%) SCCM
2 2 (4.00%) Microsoft Intune
3 1 (2.00%) Backup Exec
Vendors
1 19 (38.00%) Microsoft
2 5 (10.00%) Google
3 4 (8.00%) Apple
3 4 (8.00%) Sophos
4 3 (6.00%) Cisco
4 3 (6.00%) Samsung
4 3 (6.00%) SOTI
5 2 (4.00%) Dell
5 2 (4.00%) HP
5 2 (4.00%) Snow
5 2 (4.00%) Splunk
5 2 (4.00%) Xerox
6 1 (2.00%) Citrix
6 1 (2.00%) IBM
6 1 (2.00%) Lotus
6 1 (2.00%) Remedy
6 1 (2.00%) Trend Micro
6 1 (2.00%) VMware