Period
to 20 September 2018

The median contractor rate for a Desktop Support was £168 per day in advertised job vacancies in Hertfordshire during the 6 months to 20 September 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support
East of England > Hertfordshire
6 months to
20 Sep 2018
Same period 2017 Same period 2016
Rank 46 71 68
Rank change year-on-year +25 -3 +1
Contract jobs requiring a Desktop Support 59 27 28
As % of all contract IT jobs advertised in Hertfordshire 3.62% 1.91% 1.93%
As % of the Job Titles category 3.87% 2.07% 2.01%
Number of daily rates quoted 34 12 17
Hertfordshire median daily rate £168 £143 £230
Median daily rate % change year-on-year +17.54% -38.04% +91.67%
10th Percentile £114 £123 £105
90th Percentile £246 £483 £368
East of England median daily rate £140 £148 £145
% change year-on-year -5.08% +1.72% -13.83%
Number of hourly rates quoted 21 11 4
Hertfordshire median hourly rate £16.00 £14.50 £17.25
Median hourly rate % change year-on-year +10.34% -15.94% +18.97%
10th Percentile £11.18 £11.00 £14.55
90th Percentile £23.00 £17.82 £19.85
East of England median hourly rate £16.00 £15.00 £15.25
% change year-on-year +6.67% -1.64% -1.61%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Hertfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Hertfordshire
Contract vacancies in Hertfordshire with a recognized job title 1,525 1,302 1,394
% of contract IT jobs with a recognized job title 93.50% 92.14% 96.07%
Number of daily rates quoted 872 663 747
Hertfordshire median daily rate £400 £400 £388
Median daily rate % change year-on-year - +3.23% +3.33%
10th Percentile £169 £201 £204
90th Percentile £556 £575 £538
East of England median daily rate £425 £413 £400
% change year-on-year +3.03% +3.13% +6.67%
Number of hourly rates quoted 130 122 79
Hertfordshire median hourly rate £17.32 £16.81 £14.50
Median hourly rate % change year-on-year +3.06% +15.90% -17.14%
10th Percentile £12.18 £10.55 £9.85
90th Percentile £48.25 £40.00 £52.50
East of England median hourly rate £17.32 £18.00 £20.32
% change year-on-year -3.78% -11.42% -0.88%

Desktop Support
Job Vacancy Trend in Hertfordshire

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Desktop Support in Hertfordshire

Desktop Support
Contractor Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support in Hertfordshire.

Contractor daily rate trend for Desktop Support in Hertfordshire

Desktop Support
Contractor Daily Rate Histogram in Hertfordshire

The daily rate distribution of IT jobs citing Desktop Support in Hertfordshire over the 6 months to 20 September 2018.

Contractor daily rate histogram for Desktop Support in Hertfordshire

Desktop Support
Contractor Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support in Hertfordshire.

Contractor hourly rate trend for Desktop Support in Hertfordshire

Desktop Support
Contractor Hourly Rate Histogram in Hertfordshire

The hourly rate distribution of IT jobs citing Desktop Support in Hertfordshire over the 6 months to 20 September 2018.

Contractor hourly rate histogram for Desktop Support in Hertfordshire

Desktop Support
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the Hertfordshire region over the 6 months to 20 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hatfield +9 14 £150 -68.48%
Stevenage - 11 £133 -
Watford +8 10 £114 -11.95%
Welwyn Garden City -7 10 £190 +35.71% 1
Hemel Hempstead - 2 £150 - 1
Radlett - 1 £100 -
Berkhamsted - 1 £225 -
Desktop Support
East of England

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in Hertfordshire

For the 6 months to 20 September 2018, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Hertfordshire region featuring Desktop Support in the job title.

1 39 (66.10%) Windows
2 28 (47.46%) Windows 7
3 25 (42.37%) Microsoft
4 21 (35.59%) Windows 10
5 18 (30.51%) Active Directory
6 17 (28.81%) Microsoft Office
7 15 (25.42%) SC Cleared
7 15 (25.42%) Security Cleared
8 11 (18.64%) SCCM
9 9 (15.25%) Migration
10 8 (13.56%) Time Management
10 8 (13.56%) Break/Fix
11 7 (11.86%) Windows XP
12 5 (8.47%) Android
12 5 (8.47%) Google
12 5 (8.47%) Office 365
12 5 (8.47%) Software Deployment
12 5 (8.47%) LAN
12 5 (8.47%) Microsoft Excel
12 5 (8.47%) Microsoft Certification
12 5 (8.47%) Retail
13 4 (6.78%) VMware
13 4 (6.78%) Sophos
13 4 (6.78%) SLA
13 4 (6.78%) Apple
13 4 (6.78%) WAN
13 4 (6.78%) Windows 8
14 3 (5.08%) Incident Management
14 3 (5.08%) Video Conferencing
14 3 (5.08%) PowerShell

Desktop Support Skill Set
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.69%) Exchange Server 2003
1 1 (1.69%) Exchange Server 2013
1 1 (1.69%) IBM Notes
1 1 (1.69%) MS Exchange
1 1 (1.69%) SharePoint
Applications
1 17 (28.81%) Microsoft Office
2 5 (8.47%) Microsoft Excel
3 1 (1.69%) Microsoft PowerPoint
Business Applications
1 1 (1.69%) SystmOne
Cloud Services
1 5 (8.47%) Office 365
2 1 (1.69%) Cloud Computing
Communications & Networking
1 5 (8.47%) LAN
2 4 (6.78%) WAN
3 3 (5.08%) Wi-Fi
4 2 (3.39%) 3G
4 2 (3.39%) Firewall
4 2 (3.39%) VoIP
5 1 (1.69%) DHCP
5 1 (1.69%) DNS
5 1 (1.69%) Ethernet
5 1 (1.69%) Internet
5 1 (1.69%) Remote Desktop
5 1 (1.69%) VPN
5 1 (1.69%) Wireless
5 1 (1.69%) WLAN
Database & Business Intelligence
1 1 (1.69%) Electronic Patient Records
1 1 (1.69%) SQL Server
Development Applications
1 1 (1.69%) Hudson
General
1 5 (8.47%) Retail
2 3 (5.08%) Publishing
3 2 (3.39%) Pharmaceutical
4 1 (1.69%) Advertising
4 1 (1.69%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.69%) Web Services
Miscellaneous
1 3 (5.08%) Self-Motivation
1 3 (5.08%) Video Conferencing
2 2 (3.39%) NHS
3 1 (1.69%) Client/Server
3 1 (1.69%) e-Health
3 1 (1.69%) Fat Client
3 1 (1.69%) LIMS
3 1 (1.69%) PACS
3 1 (1.69%) Smartcard
3 1 (1.69%) Thin Client
Operating Systems
1 39 (66.10%) Windows
2 28 (47.46%) Windows 7
3 21 (35.59%) Windows 10
4 7 (11.86%) Windows XP
5 5 (8.47%) Android
6 4 (6.78%) Windows 8
7 2 (3.39%) Apple iOS
8 1 (1.69%) Mac OS X
8 1 (1.69%) Windows Server
8 1 (1.69%) Windows Server 2003
8 1 (1.69%) Windows Server 2008
Processes & Methodologies
1 9 (15.25%) Migration
2 8 (13.56%) Break/Fix
2 8 (13.56%) Time Management
3 5 (8.47%) Software Deployment
4 3 (5.08%) Incident Management
4 3 (5.08%) ITIL
4 3 (5.08%) User Acceptance Testing
5 2 (3.39%) Security Patching
5 2 (3.39%) Service Delivery
5 2 (3.39%) Service Management
6 1 (1.69%) Analytics
6 1 (1.69%) Coaching
6 1 (1.69%) Data Migration
6 1 (1.69%) Health Informatics
6 1 (1.69%) Informatics
6 1 (1.69%) Kalman Filter
6 1 (1.69%) Mentoring
6 1 (1.69%) Project Management
6 1 (1.69%) Server Patching
6 1 (1.69%) Ticket Management
Programming Languages
1 3 (5.08%) PowerShell
2 1 (1.69%) SQL
Qualifications
1 15 (25.42%) SC Cleared
1 15 (25.42%) Security Cleared
2 5 (8.47%) Microsoft Certification
3 1 (1.69%) MCP
3 1 (1.69%) MCSA
3 1 (1.69%) MCSE
Quality Assurance & Compliance
1 4 (6.78%) SLA
2 1 (1.69%) HL7
System Software
1 18 (30.51%) Active Directory
2 1 (1.69%) Hyper-V
2 1 (1.69%) Microsoft App-V
2 1 (1.69%) Terminal Server
2 1 (1.69%) XenApp
2 1 (1.69%) XenDesktop
Systems Management
1 11 (18.64%) SCCM
2 2 (3.39%) Backup Exec
3 1 (1.69%) Microsoft Intune
Vendors
1 25 (42.37%) Microsoft
2 5 (8.47%) Google
3 4 (6.78%) Apple
3 4 (6.78%) Sophos
3 4 (6.78%) VMware
4 3 (5.08%) Cisco
4 3 (5.08%) Samsung
4 3 (5.08%) SOTI
5 2 (3.39%) Citrix
5 2 (3.39%) Computacenter
5 2 (3.39%) Dell
5 2 (3.39%) HP
5 2 (3.39%) Snow
5 2 (3.39%) Splunk
5 2 (3.39%) Xerox
6 1 (1.69%) Capita
6 1 (1.69%) IBM
6 1 (1.69%) Remedy
6 1 (1.69%) Trend Micro