Period
to 22 July 2018

The median contractor rate for a Desktop Support was £175 per day in advertised job vacancies in Hertfordshire during the 6 months to 22 July 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support
East of England > Hertfordshire
6 months to
22 Jul 2018
Same period 2017 Same period 2016
Rank 47 62 57
Rank change year-on-year +15 -5 +13
Contract jobs requiring a Desktop Support 54 29 34
As % of all contract IT jobs advertised in Hertfordshire 3.45% 2.26% 2.43%
As % of the Job Titles category 3.65% 2.41% 2.53%
Number of daily rates quoted 24 14 20
Hertfordshire median daily rate £175 £146 £225
Median daily rate % change year-on-year +19.66% -35.00% +87.50%
10th Percentile £114 £130 £105
90th Percentile £303 £463 £450
East of England median daily rate £139 £138 £155
% change year-on-year +1.09% -11.29% -3.13%
Number of hourly rates quoted 25 9 5
Hertfordshire median hourly rate £15.86 £14.00 £15.50
Median hourly rate % change year-on-year +13.29% -9.68% +10.71%
10th Percentile £11.18 £10.88 £13.65
90th Percentile £20.80 £17.82 £19.80
East of England median hourly rate £15.86 £15.00 £17.50
% change year-on-year +5.73% -14.29% +16.67%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Hertfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
Hertfordshire
Contract vacancies in Hertfordshire with a recognized job title 1,479 1,201 1,344
% of contract IT jobs with a recognized job title 94.44% 93.61% 96.14%
Number of daily rates quoted 819 632 700
Hertfordshire median daily rate £400 £400 £400
10th Percentile £170 £200 £212
90th Percentile £550 £586 £538
East of England median daily rate £425 £405 £400
% change year-on-year +4.94% +1.25% +6.67%
Number of hourly rates quoted 135 119 74
Hertfordshire median hourly rate £16.50 £15.50 £16.00
Median hourly rate % change year-on-year +6.45% -3.13% -8.57%
10th Percentile £11.31 £10.48 £9.00
90th Percentile £43.05 £48.12 £52.25
East of England median hourly rate £16.50 £17.50 £20.00
% change year-on-year -5.71% -12.50% -

Desktop Support
Job Vacancy Trend in Hertfordshire

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Desktop Support in Hertfordshire

Desktop Support
Contractor Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support in Hertfordshire.

Contractor daily rate trend for Desktop Support in Hertfordshire

Desktop Support
Contractor Daily Rate Histogram in Hertfordshire

The daily rate distribution of IT jobs citing Desktop Support in Hertfordshire over the 6 months to 22 July 2018.

Contractor daily rate histogram for Desktop Support in Hertfordshire

Desktop Support
Contractor Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support in Hertfordshire.

Contractor hourly rate trend for Desktop Support in Hertfordshire

Desktop Support
Contractor Hourly Rate Histogram in Hertfordshire

The hourly rate distribution of IT jobs citing Desktop Support in Hertfordshire over the 6 months to 22 July 2018.

Contractor hourly rate histogram for Desktop Support in Hertfordshire

Desktop Support
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the Hertfordshire region over the 6 months to 22 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hatfield +9 13 £150 -69.29% 3
Stevenage - 8 £175 - 3
Welwyn Garden City -4 7 £225 -
Watford -7 7 £114 -11.95% 2
Hemel Hempstead -10 4 £150 -7.69% 1
Hitchin - 3 - -
Berkhamsted - 1 £225 -
Desktop Support
East of England

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in Hertfordshire

For the 6 months to 22 July 2018, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Hertfordshire region featuring Desktop Support in the job title.

1 36 (66.67%) Windows
2 24 (44.44%) Microsoft
2 24 (44.44%) Windows 7
3 20 (37.04%) Windows 10
4 16 (29.63%) Active Directory
5 14 (25.93%) Microsoft Office
5 14 (25.93%) SCCM
6 9 (16.67%) Time Management
7 8 (14.81%) SLA
7 8 (14.81%) Break/Fix
8 7 (12.96%) Windows XP
8 7 (12.96%) SC Cleared
8 7 (12.96%) Security Cleared
9 6 (11.11%) Office 365
9 6 (11.11%) LAN
9 6 (11.11%) WAN
9 6 (11.11%) Microsoft Certification
9 6 (11.11%) Migration
9 6 (11.11%) VMware
10 5 (9.26%) MCP
10 5 (9.26%) Retail
11 4 (7.41%) Windows 8
11 4 (7.41%) ITIL
11 4 (7.41%) Cisco
11 4 (7.41%) Dell
12 3 (5.56%) Microsoft Excel
12 3 (5.56%) Sophos
12 3 (5.56%) Firewall
12 3 (5.56%) Citrix
12 3 (5.56%) HP

Desktop Support Skill Set
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.56%) IBM Notes
2 2 (3.70%) MS Exchange
3 1 (1.85%) Exchange Server 2003
3 1 (1.85%) Exchange Server 2013
Applications
1 14 (25.93%) Microsoft Office
2 3 (5.56%) Microsoft Excel
3 1 (1.85%) Spreadsheet
Cloud Services
1 6 (11.11%) Office 365
2 1 (1.85%) Microsoft Azure
2 1 (1.85%) SaaS
Communications & Networking
1 6 (11.11%) LAN
1 6 (11.11%) WAN
2 3 (5.56%) Firewall
2 3 (5.56%) Internet
2 3 (5.56%) VoIP
3 2 (3.70%) HTTP
3 2 (3.70%) SMTP
3 2 (3.70%) Wi-Fi
4 1 (1.85%) 3G
4 1 (1.85%) DHCP
4 1 (1.85%) DNS
4 1 (1.85%) DSL
4 1 (1.85%) VPN
Database & Business Intelligence
1 1 (1.85%) SQL Server
General
1 5 (9.26%) Retail
2 2 (3.70%) Pharmaceutical
2 2 (3.70%) Telecoms
3 1 (1.85%) Advertising
3 1 (1.85%) Publishing
Libraries, Frameworks & Software Standards
1 1 (1.85%) Middleware
Miscellaneous
1 2 (3.70%) Data Centre
1 2 (3.70%) Fat Client
1 2 (3.70%) Management Information System
1 2 (3.70%) Thin Client
1 2 (3.70%) Video Conferencing
2 1 (1.85%) Self-Motivation
Operating Systems
1 36 (66.67%) Windows
2 24 (44.44%) Windows 7
3 20 (37.04%) Windows 10
4 7 (12.96%) Windows XP
5 4 (7.41%) Windows 8
6 3 (5.56%) Apple iOS
7 2 (3.70%) Android
8 1 (1.85%) Mac OS X
8 1 (1.85%) Windows Server 2008
8 1 (1.85%) Windows Server 2012
Processes & Methodologies
1 9 (16.67%) Time Management
2 8 (14.81%) Break/Fix
3 6 (11.11%) Migration
4 4 (7.41%) ITIL
5 2 (3.70%) Business Continuity
5 2 (3.70%) Change Management
5 2 (3.70%) Information Security
5 2 (3.70%) Knowledge Management
5 2 (3.70%) Line Management
5 2 (3.70%) Mathematics
5 2 (3.70%) Security Patching
5 2 (3.70%) Server Virtualisation
5 2 (3.70%) Service Delivery
5 2 (3.70%) Service Management
5 2 (3.70%) Software Deployment
5 2 (3.70%) Ticket Management
6 1 (1.85%) Kalman Filter
6 1 (1.85%) Problem-Solving
6 1 (1.85%) Virtual Environments
6 1 (1.85%) Web Filtering
Programming Languages
1 3 (5.56%) PowerShell
1 3 (5.56%) SQL
2 2 (3.70%) C
Qualifications
1 7 (12.96%) SC Cleared
1 7 (12.96%) Security Cleared
2 6 (11.11%) Microsoft Certification
3 5 (9.26%) MCP
4 2 (3.70%) Cisco Certification
4 2 (3.70%) Degree
4 2 (3.70%) ITIL Certification
5 1 (1.85%) MCSA
5 1 (1.85%) MCSE
Quality Assurance & Compliance
1 8 (14.81%) SLA
System Software
1 16 (29.63%) Active Directory
2 2 (3.70%) VMware Infrastructure
2 2 (3.70%) XenApp
2 2 (3.70%) XenDesktop
3 1 (1.85%) Hyper-V
3 1 (1.85%) Microsoft App-V
3 1 (1.85%) Terminal Server
Systems Management
1 14 (25.93%) SCCM
2 1 (1.85%) Backup Exec
Vendors
1 24 (44.44%) Microsoft
2 6 (11.11%) VMware
3 4 (7.41%) Cisco
3 4 (7.41%) Dell
4 3 (5.56%) Apple
4 3 (5.56%) Citrix
4 3 (5.56%) HP
4 3 (5.56%) IBM
4 3 (5.56%) Sophos
5 2 (3.70%) Computacenter
5 2 (3.70%) Google
5 2 (3.70%) Remedy
5 2 (3.70%) Snow
5 2 (3.70%) Splunk
6 1 (1.85%) Capita
6 1 (1.85%) Concur
6 1 (1.85%) Salesforce.com
6 1 (1.85%) ServiceNow
6 1 (1.85%) Xerox