The median annual salary for a Technical Support Analyst was £23,000 in advertised job vacancies in Hertfordshire during the 3 months to 24 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support Analyst
East of England / Hertfordshire
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 138 136 164
Rank change year-on-year -2 +28  
Permanent jobs requiring a Technical Support Analyst 8 8 10
As % of all permanent IT jobs advertised in Hertfordshire 0.39% 0.35% 0.35%
As % of the Job Titles category 0.40% 0.36% 0.36%
Number of salaries quoted 8 7 9
Median salary £23,000 £32,500 £30,000
Median salary % change year-on-year -29.23% +8.33%  
90% offered a salary of more than £22,500 £24,000 £27,200
10% offered a salary of more than £40,300 £36,200 £31,800
UK excluding London median salary £27,500 £27,500 £25,000
% change year-on-year - +10.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Hertfordshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Hertfordshire
Permanent job vacancies with a job title containing a recognized job role 2017 2196 2809
As % of all permanent IT job vacancies advertised in Hertfordshire 97.49% 96.11% 97.50%
Number of salaries quoted 1737 1831 2237
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £25,000 £25,000 £26,000
10% offered a salary of more than £67,500 £62,500 £65,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Technical Support Analyst
Job Vacancy Trend in Hertfordshire

The job posting trend of jobs advertised in Hertfordshire that featured Technical Support Analyst in the job title.

Job vacancy trend for Technical Support Analyst in Hertfordshire

Technical Support Analyst
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support Analyst in Hertfordshire.

Salary trend for Technical Support Analyst in Hertfordshire

Technical Support Analyst
Salary Histogram in Hertfordshire

The salary distribution of IT jobs citing Technical Support Analyst in Hertfordshire over the 3 months to 24 June 2017.

Salary histogram for Technical Support Analyst in Hertfordshire

Technical Support Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Analyst within the Hertfordshire region over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -12 4 £31,250 +19.04%
Harpenden - 3 £23,000 -
Technical Support Analyst
East of England

Technical Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Hertfordshire

For the 6 months to 24 June 2017, Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region featuring Technical Support Analyst in the job title.

1 9 (45.00%) Microsoft
2 5 (25.00%) French Language
3 3 (15.00%) Hyper-V
3 3 (15.00%) VMware Infrastructure
3 3 (15.00%) VMware
3 3 (15.00%) Windows
4 2 (10.00%) Active Directory
4 2 (10.00%) CRM
4 2 (10.00%) SLA
4 2 (10.00%) Business Continuity
4 2 (10.00%) Electronics
4 2 (10.00%) Manufacturing
4 2 (10.00%) Windows 7
4 2 (10.00%) Capacity Management
4 2 (10.00%) Windows 8
5 1 (5.00%) Windows Server
5 1 (5.00%) Windows Server 2012
5 1 (5.00%) Test Automation
5 1 (5.00%) Business Transformation
5 1 (5.00%) User Acceptance Testing
5 1 (5.00%) Degree
5 1 (5.00%) Unified Communications
5 1 (5.00%) Windows Server 2008
5 1 (5.00%) Change Management
5 1 (5.00%) Games
5 1 (5.00%) Cisco
5 1 (5.00%) CCNA
5 1 (5.00%) .NET
5 1 (5.00%) SQL Server
5 1 (5.00%) COM

Technical Support Analyst Skill Set
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (5.00%) SAN
1 1 (5.00%) Unified Communications
Database & Business Intelligence
1 1 (5.00%) SQL Server
General
1 5 (25.00%) French Language
2 2 (10.00%) Electronics
2 2 (10.00%) Manufacturing
3 1 (5.00%) Games
Libraries, Frameworks & Software Standards
1 1 (5.00%) .NET
1 1 (5.00%) COM
Operating Systems
1 3 (15.00%) Windows
2 2 (10.00%) Windows 7
2 2 (10.00%) Windows 8
3 1 (5.00%) Windows Server
3 1 (5.00%) Windows Server 2008
3 1 (5.00%) Windows Server 2012
Processes & Methodologies
1 2 (10.00%) Business Continuity
1 2 (10.00%) Capacity Management
1 2 (10.00%) CRM
2 1 (5.00%) Business Transformation
2 1 (5.00%) Change Management
2 1 (5.00%) Test Automation
2 1 (5.00%) User Acceptance Testing
Qualifications
1 1 (5.00%) CCNA
1 1 (5.00%) Cisco Certification
1 1 (5.00%) Degree
Quality Assurance & Compliance
1 2 (10.00%) SLA
System Software
1 3 (15.00%) Hyper-V
1 3 (15.00%) VMware Infrastructure
2 2 (10.00%) Active Directory
Vendors
1 9 (45.00%) Microsoft
2 3 (15.00%) VMware
3 1 (5.00%) Cisco
3 1 (5.00%) EMC
3 1 (5.00%) Juniper
3 1 (5.00%) NetApp