1st Line Support Job Trends in Hoddesdon

First Line Support
Hertfordshire > Hoddesdon

The median First Line Support salary in Hoddesdon is £30,000 per year, according to job vacancies posted during the 6 months leading to 20 March 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
20 Mar 2026
Same period 2025 Same period 2024
Rank 10 - -
Rank change year-on-year - - -
Permanent jobs requiring a 1st Line Support 1 0 0
As % of all permanent jobs in Hoddesdon 3.57% - -
As % of the Job Titles category 3.85% - -
Number of salaries quoted 1 0 0
Median annual salary (50th Percentile) £30,000 - -
Hertfordshire median annual salary £26,000 £24,250 £27,500
% change year-on-year +7.22% -11.82% +17.02%

All Permanent IT Job Roles
Hoddesdon

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Hoddesdon. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Hoddesdon with a recognized job title 26 11 30
% of permanent jobs with a recognized job title 92.86% 68.75% 100.00%
Number of salaries quoted 8 5 20
10th Percentile £28,100 £45,137 £23,000
25th Percentile £29,750 £50,967 £26,250
Median annual salary (50th Percentile) £35,000 £70,000 £40,000
Median % change year-on-year -50.00% +75.00% +81.82%
75th Percentile - - £53,125
90th Percentile - - £65,500
Hertfordshire median annual salary £55,000 £55,320 £52,000
% change year-on-year -0.58% +6.38% -5.45%

1st Line Support
Job Vacancy Trend in Hoddesdon

Historical trend showing the proportion of permanent IT job postings featuring '1st Line Support' in the job title relative to all permanent IT jobs advertised in Hoddesdon.

1st Line Support job vacancy trend in Hoddesdon

1st Line Support
Salary Trend in Hoddesdon

Salary distribution trend for 1st Line Support job vacancies in Hoddesdon.

Salary distribution trend for 1st Line Support job vacancies in Hoddesdon

1st Line Support Skill Set
Top 7 Co-Occurring Skills & Capabilities in Hoddesdon

For the 6 months to 20 March 2026, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Hoddesdon region featuring 1st Line Support in the job title.

1 1 (100.00%) Android
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) Customer Service
1 1 (100.00%) ITSM
1 1 (100.00%) Microsoft
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Windows

1st Line Support Skill Set
Co-Occurring Skills & Capabilities in Hoddesdon by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (100.00%) Microsoft 365
General
1 1 (100.00%) Organisational Skills
1 1 (100.00%) Social Skills
Operating Systems
1 1 (100.00%) Android
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) Customer Service
1 1 (100.00%) ITSM
Vendors
1 1 (100.00%) Microsoft