Period
to 22 September 2018

The median annual salary for a 3rd Line Support was £33,250 in advertised job vacancies in Kent during the 6 months to 22 September 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Support
South East > Kent
6 months to
22 Sep 2018
Same period 2017 Same period 2016
Rank 89 84 114
Rank change year-on-year -5 +30 +5
Permanent jobs requiring a 3rd Line Support 4 24 23
As % of all permanent IT jobs advertised in Kent 0.38% 1.82% 1.26%
As % of the Job Titles category 0.40% 1.85% 1.28%
Number of salaries quoted 4 23 20
Kent median annual salary £33,250 £32,500 £31,250
Median salary % change year-on-year +2.31% +4.00% -18.83%
10th Percentile £29,675 £21,250 £28,400
90th Percentile £36,000 £45,750 £42,625
South East median annual salary £34,500 £35,000 £37,000
% change year-on-year -1.43% -5.41% -3.90%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Kent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Kent
Permanent vacancies in Kent with a recognized job title 1,008 1,294 1,793
% of permanent IT jobs with a recognized job title 96.28% 98.25% 98.30%
Number of salaries quoted 864 1,109 1,585
Kent median annual salary £40,000 £39,500 £40,000
Median salary % change year-on-year +1.27% -1.25% -
10th Percentile £22,750 £24,000 £22,500
90th Percentile £62,125 £61,250 £61,250
South East median annual salary £47,000 £45,000 £45,000
% change year-on-year +4.44% - +3.45%

3rd Line Support
Job Vacancy Trend in Kent

Job postings that featured 3rd Line Support in the job title as a percentage of all IT jobs advertised in Kent.

Job vacancy trend for 3rd Line Support in Kent

3rd Line Support
Salary Trend in Kent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support in Kent.

Salary trend for 3rd Line Support in Kent

3rd Line Support
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support within the Kent region over the 6 months to 22 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tonbridge - 2 £34,000 - 1
Tunbridge Wells +7 1 £32,500 -
Chatham - 1 £31,000 -
3rd Line Support
South East

3rd Line Support Skill Set
Top 30 Co-occurring IT Skills in Kent

For the 6 months to 22 September 2018, 3rd Line Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Kent region featuring 3rd Line Support in the job title.

1 3 (75.00%) Windows
1 3 (75.00%) VMware
1 3 (75.00%) Hyper-V
1 3 (75.00%) Microsoft Azure
1 3 (75.00%) VMware Infrastructure
1 3 (75.00%) Office 365
1 3 (75.00%) Windows Server
2 2 (50.00%) Self-Motivation
2 2 (50.00%) Microsoft
3 1 (25.00%) CCNA
3 1 (25.00%) Active Directory
3 1 (25.00%) Cisco Certification
3 1 (25.00%) Microsoft Certification
3 1 (25.00%) A+ Certification
3 1 (25.00%) MCSE
3 1 (25.00%) Microsoft Excel
3 1 (25.00%) MS Visio
3 1 (25.00%) MS Exchange
3 1 (25.00%) SLA
3 1 (25.00%) PL/SQL
3 1 (25.00%) SQL Server
3 1 (25.00%) Microsoft Project
3 1 (25.00%) Microsoft Office
3 1 (25.00%) MCP
3 1 (25.00%) Exchange Server 2010
3 1 (25.00%) Continuous Improvement
3 1 (25.00%) Microsoft PowerPoint
3 1 (25.00%) Problem Management
3 1 (25.00%) Release Management
3 1 (25.00%) Windows Server 2012

3rd Line Support Skill Set
Co-occurring IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (25.00%) Exchange Server 2010
1 1 (25.00%) Exchange Server 2013
1 1 (25.00%) MS Exchange
Applications
1 1 (25.00%) Microsoft Excel
1 1 (25.00%) Microsoft Office
1 1 (25.00%) Microsoft PowerPoint
1 1 (25.00%) Microsoft Project
1 1 (25.00%) MS Visio
Cloud Services
1 3 (75.00%) Microsoft Azure
1 3 (75.00%) Office 365
Database & Business Intelligence
1 1 (25.00%) SQL Server
Miscellaneous
1 2 (50.00%) Self-Motivation
2 1 (25.00%) Management Information System
Operating Systems
1 3 (75.00%) Windows
1 3 (75.00%) Windows Server
2 1 (25.00%) Windows Server 2008
2 1 (25.00%) Windows Server 2012
Processes & Methodologies
1 1 (25.00%) Continuous Improvement
1 1 (25.00%) Due Diligence
1 1 (25.00%) Migration
1 1 (25.00%) Problem Management
1 1 (25.00%) Release Management
Programming Languages
1 1 (25.00%) PL/SQL
Qualifications
1 1 (25.00%) A+ Certification
1 1 (25.00%) CCNA
1 1 (25.00%) Cisco Certification
1 1 (25.00%) MCP
1 1 (25.00%) MCSE
1 1 (25.00%) Microsoft Certification
Quality Assurance & Compliance
1 1 (25.00%) SLA
System Software
1 3 (75.00%) Hyper-V
1 3 (75.00%) VMware Infrastructure
2 1 (25.00%) Active Directory
Vendors
1 3 (75.00%) VMware
2 2 (50.00%) Microsoft