ITSM Jobs in Lancashire

IT Service Management (ITSM)
North West > Lancashire

The following table provides summary statistics for permanent job vacancies advertised in Lancashire with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 26 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 49 43 117
Rank change year-on-year -6 +74 -58
Permanent jobs citing ITSM 39 32 6
As % of all permanent jobs advertised in Lancashire 3.02% 4.63% 0.46%
As % of the Processes & Methodologies category 3.79% 4.86% 0.48%
Number of salaries quoted 38 14 3
10th Percentile £26,250 - £38,000
25th Percentile £31,438 £25,004 £46,250
Median annual salary (50th Percentile) £38,500 £29,936 £60,000
Median % change year-on-year +28.61% -50.11% +66.67%
75th Percentile £48,438 £30,978 -
90th Percentile £62,875 £43,418 -
North West median annual salary £41,774 £47,500 £34,830
% change year-on-year -12.05% +36.38% -15.56%

All Process and Methodology Skills
Lancashire

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Lancashire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,029 658 1,253
As % of all permanent jobs advertised in Lancashire 79.58% 95.22% 96.61%
Number of salaries quoted 869 335 349
10th Percentile £28,000 £28,894 £26,150
25th Percentile £36,000 £36,678 £32,500
Median annual salary (50th Percentile) £50,000 £47,500 £44,611
Median % change year-on-year +5.26% +6.48% +6.85%
75th Percentile £62,250 £57,500 £58,000
90th Percentile £75,772 £65,750 £70,000
North West median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +10.53%

ITSM
Job Vacancy Trend in Lancashire

Job postings citing ITSM as a proportion of all IT jobs advertised in Lancashire.

Job vacancy trend for ITSM in Lancashire

ITSM
Salary Trend in Lancashire

3-month moving average salary quoted in jobs citing ITSM in Lancashire.

Salary trend for ITSM in Lancashire

ITSM
Salary Histogram in Lancashire

Salary distribution for jobs citing ITSM in Lancashire over the 6 months to 26 April 2024.

Salary histogram for ITSM in Lancashire

ITSM
Job Locations in Lancashire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Lancashire region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Preston -4 17 £27,500 -1.59%
Blackpool - 3 £41,774 -
Chorley +5 1 £32,500 -35.00% 1
ITSM
North West

ITSM
Co-occurring Skills and Capabilities in Lancashire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (10.26%) Microsoft Exchange
Applications
1 4 (10.26%) Microsoft Office
Business Applications
1 9 (23.08%) Dynamics CRM
Cloud Services
1 15 (38.46%) Microsoft 365
2 10 (25.64%) Azure
3 6 (15.38%) Power Platform
3 6 (15.38%) PowerApps
4 1 (2.56%) Entra ID
Communications & Networking
1 9 (23.08%) Remote Desktop
2 5 (12.82%) VoIP
3 4 (10.26%) DNS
4 3 (7.69%) Network Security
4 3 (7.69%) TCP/IP
5 1 (2.56%) LAN
5 1 (2.56%) WAN
5 1 (2.56%) Wireless
Development Applications
1 3 (7.69%) JIRA
General
1 17 (43.59%) Finance
1 17 (43.59%) Social Skills
2 9 (23.08%) Public Sector
3 6 (15.38%) Analytical Skills
4 3 (7.69%) Influencing Skills
4 3 (7.69%) Presentation Skills
5 2 (5.13%) Games
5 2 (5.13%) Telecoms
6 1 (2.56%) Organisational Skills
Job Titles
1 13 (33.33%) IT Manager
2 12 (30.77%) Service Manager
3 8 (20.51%) Senior
4 6 (15.38%) Delivery Manager
4 6 (15.38%) Development Manager
4 6 (15.38%) IT Development Manager
4 6 (15.38%) IT Support
4 6 (15.38%) IT Support Manager
4 6 (15.38%) Service Delivery Manager
4 6 (15.38%) Support Manager
5 5 (12.82%) Analyst
5 5 (12.82%) IT Services Manager
5 5 (12.82%) Senior IT Manager
5 5 (12.82%) Senior Manager
5 5 (12.82%) Senior Service Manager
5 5 (12.82%) Service Analyst
5 5 (12.82%) Service Desk Analyst
6 4 (10.26%) 2nd Line Service Desk Analyst
6 4 (10.26%) IT Analyst
7 3 (7.69%) Senior Product Owner
Miscellaneous
1 9 (23.08%) iPad
1 9 (23.08%) Smartphone
2 3 (7.69%) Product Ownership
3 2 (5.13%) CMDB
3 2 (5.13%) iPhone
4 1 (2.56%) Management Information System
Operating Systems
1 17 (43.59%) Windows
2 9 (23.08%) Windows Phone
3 6 (15.38%) Android
Processes & Methodologies
1 21 (53.85%) ITIL
1 21 (53.85%) Service Management
2 13 (33.33%) Service Delivery
3 12 (30.77%) Coaching
3 12 (30.77%) Customer Service
4 11 (28.21%) Mentoring
5 10 (25.64%) Problem-Solving
6 9 (23.08%) Agile
6 9 (23.08%) CRM
7 8 (20.51%) Process Improvement
8 7 (17.95%) Collaborative Working
9 6 (15.38%) Project Delivery
9 6 (15.38%) QMS
10 5 (12.82%) Collaborative Culture
11 4 (10.26%) Cybersecurity
12 3 (7.69%) Community of Practice
12 3 (7.69%) E-Commerce
12 3 (7.69%) SIEM
12 3 (7.69%) Stakeholder Engagement
12 3 (7.69%) Zero Trust
Qualifications
1 13 (33.33%) Degree
2 4 (10.26%) ITIL Foundation Certificate
3 3 (7.69%) Security Cleared
4 1 (2.56%) SC Cleared
Quality Assurance & Compliance
1 4 (10.26%) SLA
2 3 (7.69%) NCSC
2 3 (7.69%) NIST
System Software
1 9 (23.08%) Terminal Services
2 5 (12.82%) Active Directory
3 2 (5.13%) IAG
Systems Management
1 9 (23.08%) AirWatch
Vendors
1 22 (56.41%) Microsoft
2 12 (30.77%) ServiceNow
3 3 (7.69%) Splunk