Period
to 13 October 2019

The following table provides summary statistics for permanent job vacancies advertised in Lancashire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 13 October 2019 with a comparison to the same period in the previous 2 years.

Service Management
North West > Lancashire
6 months to
13 Oct 2019
Same period 2018 Same period 2017
Rank 57 54 75
Rank change year-on-year -3 +21 -3
Permanent jobs citing Service Management 35 14 6
As % of all permanent IT jobs advertised in Lancashire 3.91% 1.88% 0.72%
As % of the Processes & Methodologies category 4.15% 2.17% 0.82%
Number of salaries quoted 30 12 8
Lancashire median annual salary £52,146 £44,327 £33,750
Median salary % change year-on-year +17.64% +31.34% -25.00%
10th Percentile £32,844 £18,200 £17,500
90th Percentile £72,312 £69,937 £52,500
North West median annual salary £50,000 £44,327 £45,000
% change year-on-year +12.80% -1.50% -

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Lancashire with a requirement for process or methodology skills.

All Process and Methodology Skills
Lancashire
Permanent vacancies with a requirement for process or methodology skills 844 644 734
As % of all permanent IT jobs advertised in Lancashire 94.30% 86.56% 87.69%
Number of salaries quoted 591 526 605
Lancashire median annual salary £40,000 £37,500 £35,000
Median salary % change year-on-year +6.67% +7.14% -6.67%
10th Percentile £26,500 £26,000 £23,450
90th Percentile £63,750 £58,750 £47,500
North West median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88% +6.25%

Service Management
Job Vacancy Trend in Lancashire

Job postings citing Service Management as a percentage of all IT jobs advertised in Lancashire.

Job vacancy trend for Service Management in Lancashire

Service Management
Salary Trend in Lancashire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Lancashire.

Salary trend for Service Management in Lancashire

Service Management
Salary Histogram in Lancashire

The salary distribution of IT jobs citing Service Management in Lancashire over the 6 months to 13 October 2019.

Salary histogram for Service Management in Lancashire

Service Management
Job Locations in Lancashire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Lancashire region over the 6 months to 13 October 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Blackpool +8 29 £54,740 +11.84% 3
Lancaster - 1 £25,239 -
Service Management
North West

For the 6 months to 13 October 2019, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Lancashire region with a requirement for Service Management.

1 25 (71.43%) Agile Software Development
1 25 (71.43%) Mentoring
1 25 (71.43%) Coaching
2 18 (51.43%) Public Sector
2 18 (51.43%) ITIL
3 17 (48.57%) ITSM
4 13 (37.14%) Change Management
5 11 (31.43%) Digital Transformation Programme
5 11 (31.43%) Analytics
6 8 (22.86%) Stakeholder Management
6 8 (22.86%) Problem Management
6 8 (22.86%) Problem-Solving
7 7 (20.00%) Infrastructure Engineering
7 7 (20.00%) Capacity Management
7 7 (20.00%) Performance Management
8 6 (17.14%) QA
8 6 (17.14%) Disaster Recovery
8 6 (17.14%) Microsoft Office
8 6 (17.14%) Microsoft
8 6 (17.14%) SaaS
9 5 (14.29%) PaaS
9 5 (14.29%) Azure
9 5 (14.29%) Open Source
9 5 (14.29%) DevOps
9 5 (14.29%) Cisco
9 5 (14.29%) HP
9 5 (14.29%) Windows
9 5 (14.29%) EMC
9 5 (14.29%) Security Cleared
10 4 (11.43%) Incident Management

Service Management
Co-occurring IT Skills in Lancashire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.86%) PowerExchange
1 1 (2.86%) SAS
Applications
1 6 (17.14%) Microsoft Office
Cloud Services
1 6 (17.14%) SaaS
2 5 (14.29%) Azure
2 5 (14.29%) PaaS
3 3 (8.57%) AWS
4 1 (2.86%) Cloud Computing
4 1 (2.86%) IaaS
4 1 (2.86%) Office 365
Communications & Networking
1 3 (8.57%) VoIP
2 2 (5.71%) SAN
3 1 (2.86%) ATM
3 1 (2.86%) BGP
3 1 (2.86%) Broadband
3 1 (2.86%) DHCP
3 1 (2.86%) DNS
3 1 (2.86%) Firewall
3 1 (2.86%) NAS
3 1 (2.86%) Network Security
3 1 (2.86%) OSPF
3 1 (2.86%) TCP/IP
3 1 (2.86%) VPN
3 1 (2.86%) WAN
3 1 (2.86%) Wi-Fi
Database & Business Intelligence
1 4 (11.43%) DB2
1 4 (11.43%) MongoDB
1 4 (11.43%) Oracle Reports
2 1 (2.86%) Data Warehouse
2 1 (2.86%) PowerCenter
Development Applications
1 1 (2.86%) GitLab
General
1 18 (51.43%) Public Sector
2 3 (8.57%) Banking
2 3 (8.57%) Local Government
2 3 (8.57%) Telecoms
3 1 (2.86%) Finance
3 1 (2.86%) Retail
Job Titles
1 10 (28.57%) Infrastructure Engineer
1 10 (28.57%) Service Manager
2 6 (17.14%) Senior Infrastructure Engineer
3 4 (11.43%) DB2 DBA
3 4 (11.43%) DBA
3 4 (11.43%) Senior DB2 DBA
3 4 (11.43%) Senior DBA
3 4 (11.43%) Senior Manager
4 3 (8.57%) Field Engineer
4 3 (8.57%) Field Service Engineer
4 3 (8.57%) Infrastructure Operations Engineer
4 3 (8.57%) IT Engineer
4 3 (8.57%) Junior
4 3 (8.57%) Junior Service Manager
4 3 (8.57%) Senior Service Manager
4 3 (8.57%) Service Transition Manager
4 3 (8.57%) Transition Manager
5 2 (5.71%) IT Support Technician
5 2 (5.71%) Server Engineer
5 2 (5.71%) Technical Manager
Libraries, Frameworks & Software Standards
1 4 (11.43%) LDAP
2 1 (2.86%) COM
2 1 (2.86%) Middleware
Miscellaneous
1 4 (11.43%) Analytical Skills
1 4 (11.43%) Data Centre
1 4 (11.43%) Management Information System
1 4 (11.43%) User Experience
2 3 (8.57%) Chip and PIN
2 3 (8.57%) Driving Licence
3 1 (2.86%) CMDB
3 1 (2.86%) EMC VMAX
3 1 (2.86%) Replication
3 1 (2.86%) Smartphone
3 1 (2.86%) Virtual Team
Operating Systems
1 5 (14.29%) Windows
2 3 (8.57%) Linux
2 3 (8.57%) Windows 10
2 3 (8.57%) Windows 7
2 3 (8.57%) Windows 8
3 2 (5.71%) Red Hat Enterprise Linux
3 2 (5.71%) Unix
3 2 (5.71%) Windows Server
4 1 (2.86%) Data ONTAP
4 1 (2.86%) Windows Server 2003
4 1 (2.86%) Windows Server 2008
4 1 (2.86%) Windows Server 2012
Processes & Methodologies
1 25 (71.43%) Agile Software Development
1 25 (71.43%) Coaching
1 25 (71.43%) Mentoring
2 18 (51.43%) ITIL
3 17 (48.57%) ITSM
4 13 (37.14%) Change Management
5 11 (31.43%) Analytics
5 11 (31.43%) Digital Transformation Programme
6 8 (22.86%) Problem Management
6 8 (22.86%) Problem-Solving
6 8 (22.86%) Stakeholder Management
7 7 (20.00%) Capacity Management
7 7 (20.00%) Infrastructure Engineering
7 7 (20.00%) Performance Management
8 6 (17.14%) Disaster Recovery
9 5 (14.29%) DevOps
9 5 (14.29%) Open Source
10 4 (11.43%) Performance Tuning
10 4 (11.43%) Product Management
10 4 (11.43%) Transition Management
Programming Languages
1 4 (11.43%) SQL
2 1 (2.86%) Bash Shell
2 1 (2.86%) Korn
2 1 (2.86%) Python
Qualifications
1 5 (14.29%) Security Cleared
2 4 (11.43%) ITIL Certification
3 1 (2.86%) BPSS Clearance
3 1 (2.86%) CCDP
3 1 (2.86%) CCIE
3 1 (2.86%) CCNP
3 1 (2.86%) Cisco Certification
3 1 (2.86%) SC Cleared
Quality Assurance & Compliance
1 6 (17.14%) QA
2 3 (8.57%) SLA
3 1 (2.86%) Data Quality
3 1 (2.86%) PCI DSS
System Software
1 3 (8.57%) Active Directory
2 1 (2.86%) VMware ESXi
Systems Management
1 1 (2.86%) EMC NetWorker
1 1 (2.86%) Puppet
1 1 (2.86%) SnapMirror
1 1 (2.86%) SnapVault
1 1 (2.86%) Tivoli Storage Manager
1 1 (2.86%) vMotion
Vendors
1 6 (17.14%) Microsoft
2 5 (14.29%) Cisco
2 5 (14.29%) EMC
2 5 (14.29%) HP
3 4 (11.43%) Oracle
4 3 (8.57%) Dell
4 3 (8.57%) Genesys
4 3 (8.57%) Samsung
4 3 (8.57%) VMware
5 2 (5.71%) Red Hat
6 1 (2.86%) 3PAR
6 1 (2.86%) BMC
6 1 (2.86%) BT
6 1 (2.86%) Dynatrace
6 1 (2.86%) Informatica
6 1 (2.86%) Meraki
6 1 (2.86%) NetApp
6 1 (2.86%) NetScout
6 1 (2.86%) ServiceNow
6 1 (2.86%) Snow