Period
to 19 February 2020

The following table provides summary statistics for permanent job vacancies advertised in Lancashire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 19 February 2020 with a comparison to the same period in the previous 2 years.

Service Management
North West > Lancashire
6 months to
19 Feb 2020
Same period 2019 Same period 2018
Rank 38 47 62
Rank change year-on-year +9 +15 +11
Permanent jobs citing Service Management 36 26 19
As % of all permanent IT jobs advertised in Lancashire 5.93% 3.65% 2.33%
As % of the Processes & Methodologies category 6.67% 4.15% 2.58%
Number of salaries quoted 33 26 18
Lancashire median annual salary £45,000 £47,500 £32,500
Median salary % change year-on-year -5.26% +46.15% -21.21%
10th Percentile £29,313 £36,250 £17,500
90th Percentile £72,312 £71,824 £35,000
North West median annual salary £45,000 £49,482 £45,000
% change year-on-year -9.06% +9.96% +2.27%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Lancashire with a requirement for process or methodology skills.

All Process and Methodology Skills
Lancashire
Permanent vacancies with a requirement for process or methodology skills 540 627 736
As % of all permanent IT jobs advertised in Lancashire 88.96% 88.06% 90.09%
Number of salaries quoted 459 532 593
Lancashire median annual salary £42,500 £40,000 £36,000
Median salary % change year-on-year +6.25% +11.11% -4.00%
10th Percentile £29,250 £24,973 £24,000
90th Percentile £68,182 £61,183 £56,250
North West median annual salary £45,000 £45,000 £45,000

Service Management
Job Vacancy Trend in Lancashire

Job postings citing Service Management as a percentage of all IT jobs advertised in Lancashire.

Job vacancy trend for Service Management in Lancashire

Service Management
Salary Trend in Lancashire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Lancashire.

Salary trend for Service Management in Lancashire

Service Management
Salary Histogram in Lancashire

The salary distribution of IT jobs citing Service Management in Lancashire over the 6 months to 19 February 2020.

Salary histogram for Service Management in Lancashire

Service Management
Job Locations in Lancashire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Lancashire region over the 6 months to 19 February 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Blackpool +7 27 £53,052 -12.58% 4
Chorley +8 2 £45,000 - 2
Colne - 2 £38,500 - 1
Service Management
North West

For the 6 months to 19 February 2020, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Lancashire region with a requirement for Service Management.

1 24 (66.67%) Coaching
2 22 (61.11%) Mentoring
2 22 (61.11%) Agile Software Development
3 18 (50.00%) ITIL
4 16 (44.44%) Change Management
5 15 (41.67%) Digital Transformation Programme
5 15 (41.67%) Public Sector
6 13 (36.11%) Analytics
7 9 (25.00%) Analytical Skills
7 9 (25.00%) Infrastructure Engineering
7 9 (25.00%) Microsoft Office
8 8 (22.22%) SLA
8 8 (22.22%) Microsoft
9 7 (19.44%) Problem Management
9 7 (19.44%) Service Delivery
9 7 (19.44%) Problem-Solving
10 6 (16.67%) HP
10 6 (16.67%) ITIL Certification
10 6 (16.67%) Windows
10 6 (16.67%) Incident Management
11 5 (13.89%) VMware
11 5 (13.89%) Performance Management
11 5 (13.89%) SAS
12 4 (11.11%) Active Directory
12 4 (11.11%) Linux
12 4 (11.11%) Disaster Recovery
12 4 (11.11%) Red Hat
12 4 (11.11%) Project Management
12 4 (11.11%) IBM
12 4 (11.11%) Red Hat Enterprise Linux

Service Management
Co-occurring IT Skills in Lancashire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (13.89%) SAS
2 2 (5.56%) PowerExchange
2 2 (5.56%) Skype for Business
Applications
1 9 (25.00%) Microsoft Office
2 3 (8.33%) Microsoft Excel
2 3 (8.33%) Microsoft Project
2 3 (8.33%) SPSS
Cloud Services
1 3 (8.33%) AWS
1 3 (8.33%) Office 365
2 2 (5.56%) SaaS
Communications & Networking
1 2 (5.56%) Intranet
1 2 (5.56%) Skype
1 2 (5.56%) VoIP
2 1 (2.78%) ATM
2 1 (2.78%) Wi-Fi
Database & Business Intelligence
1 3 (8.33%) BusinessObjects
1 3 (8.33%) Data Mining
2 2 (5.56%) Data Warehouse
2 2 (5.56%) PowerCenter
Development Applications
1 3 (8.33%) JIRA
General
1 15 (41.67%) Public Sector
2 2 (5.56%) Banking
2 2 (5.56%) Local Government
3 1 (2.78%) Finance
3 1 (2.78%) Retail
3 1 (2.78%) Telecoms
Job Titles
1 15 (41.67%) Service Manager
2 8 (22.22%) Infrastructure Engineer
3 6 (16.67%) Service Transition Manager
3 6 (16.67%) Transition Manager
4 4 (11.11%) Linux Engineer
4 4 (11.11%) Linux Server Engineer
4 4 (11.11%) Linux Support
4 4 (11.11%) Linux Support Engineer
4 4 (11.11%) Senior Infrastructure Engineer
4 4 (11.11%) Senior Linux Engineer
4 4 (11.11%) Senior Linux Support
4 4 (11.11%) Senior Server Engineer
4 4 (11.11%) Senior Server Support Engineer
4 4 (11.11%) Server Engineer
4 4 (11.11%) Server Support
4 4 (11.11%) Server Support Engineer
4 4 (11.11%) Support Engineer
5 3 (8.33%) Analyst
5 3 (8.33%) IT Manager
5 3 (8.33%) Junior
Libraries, Frameworks & Software Standards
1 3 (8.33%) XML
2 2 (5.56%) COM
3 1 (2.78%) Middleware
Miscellaneous
1 9 (25.00%) Analytical Skills
2 3 (8.33%) CMDB
2 3 (8.33%) Data Centre
2 3 (8.33%) User Experience
3 2 (5.56%) Chip and PIN
3 2 (5.56%) Driving Licence
3 2 (5.56%) Management Information System
4 1 (2.78%) Enterprise Software
4 1 (2.78%) HACMP
4 1 (2.78%) Smartphone
4 1 (2.78%) Virtual Team
Operating Systems
1 6 (16.67%) Windows
2 4 (11.11%) Linux
2 4 (11.11%) Red Hat Enterprise Linux
2 4 (11.11%) Windows Server
3 3 (8.33%) Windows Server 2003
3 3 (8.33%) Windows Server 2008
3 3 (8.33%) Windows Server 2012
4 2 (5.56%) Unix
4 2 (5.56%) Windows 10
4 2 (5.56%) Windows 7
4 2 (5.56%) Windows 8
5 1 (2.78%) AIX
Processes & Methodologies
1 24 (66.67%) Coaching
2 22 (61.11%) Agile Software Development
2 22 (61.11%) Mentoring
3 18 (50.00%) ITIL
4 16 (44.44%) Change Management
5 15 (41.67%) Digital Transformation Programme
6 13 (36.11%) Analytics
7 9 (25.00%) Infrastructure Engineering
8 7 (19.44%) Problem Management
8 7 (19.44%) Problem-Solving
8 7 (19.44%) Service Delivery
9 6 (16.67%) Incident Management
10 5 (13.89%) Performance Management
11 4 (11.11%) Application Performance Management
11 4 (11.11%) Collaborative Working
11 4 (11.11%) Disaster Recovery
11 4 (11.11%) Product Management
11 4 (11.11%) Project Management
11 4 (11.11%) Server Management
11 4 (11.11%) Transition Management
Programming Languages
1 3 (8.33%) JavaScript
1 3 (8.33%) SQL
2 2 (5.56%) Bash Shell
2 2 (5.56%) Korn
2 2 (5.56%) Python
Qualifications
1 6 (16.67%) ITIL Certification
2 3 (8.33%) Degree
3 1 (2.78%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 8 (22.22%) SLA
2 2 (5.56%) Data Quality
3 1 (2.78%) ISO/IEC 27001
System Software
1 4 (11.11%) Active Directory
2 2 (5.56%) VMware Infrastructure
3 1 (2.78%) GPFS
Vendors
1 8 (22.22%) Microsoft
2 6 (16.67%) HP
3 5 (13.89%) VMware
4 4 (11.11%) IBM
4 4 (11.11%) Red Hat
5 3 (8.33%) Genesys
6 2 (5.56%) BMC
6 2 (5.56%) Cisco
6 2 (5.56%) Dell
6 2 (5.56%) Dynatrace
6 2 (5.56%) EMC
6 2 (5.56%) Informatica
6 2 (5.56%) NetScout
6 2 (5.56%) Samsung
6 2 (5.56%) Snow
7 1 (2.78%) BT
7 1 (2.78%) Citrix
7 1 (2.78%) Meraki