Period
to 20 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Lancashire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Service Management
North West > Lancashire
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 69 58 82
Rank change year-on-year -11 +24 +5
Permanent jobs citing Service Management 12 25 10
As % of all permanent IT jobs advertised in Lancashire 1.34% 2.79% 0.99%
As % of the Processes & Methodologies category 1.57% 3.16% 1.18%
Number of salaries quoted 14 26 9
Lancashire median annual salary £32,500 £45,000 £22,500
Median salary % change year-on-year -27.78% +100.00% -11.76%
10th Percentile £17,500 £26,250 £20,300
90th Percentile £52,500 £54,375 £38,750
North West median annual salary £45,000 £45,000 £43,000
% change year-on-year - +4.65% +1.18%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Lancashire with a requirement for process or methodology skills.

All Process and Methodology Skills
Lancashire
Permanent vacancies with a requirement for process or methodology skills 764 790 850
As % of all permanent IT jobs advertised in Lancashire 85.55% 88.07% 84.33%
Number of salaries quoted 614 711 686
Lancashire median annual salary £35,000 £37,500 £35,000
Median salary % change year-on-year -6.67% +7.14% -
10th Percentile £23,750 £23,750 £23,188
90th Percentile £53,375 £52,500 £46,625
North West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +1.27%

Service Management
Job Vacancy Trend in Lancashire

Job postings citing Service Management as a percentage of all IT jobs advertised in Lancashire.

Job vacancy trend for Service Management in Lancashire

Service Management
Salary Trend in Lancashire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Lancashire.

Salary trend for Service Management in Lancashire

Service Management
Salary Histogram in Lancashire

The salary distribution of IT jobs citing Service Management in Lancashire over the 6 months to 20 November 2017.

Salary histogram for Service Management in Lancashire

Service Management
Job Locations in Lancashire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Lancashire region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Preston -9 4 £17,500 -63.16% 1
Lancaster - 3 - -
Skelmersdale -5 1 £32,500 -42.22%
Service Management
North West

For the 6 months to 20 November 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Lancashire region with a requirement for Service Management.

1 7 (58.33%) ITSM
1 7 (58.33%) Finance
1 7 (58.33%) Retail
2 4 (33.33%) Management Information System
2 4 (33.33%) Process Management
2 4 (33.33%) Python
2 4 (33.33%) Business Intelligence
2 4 (33.33%) Microsoft
2 4 (33.33%) Risk Management
2 4 (33.33%) Information Security
2 4 (33.33%) Penetration Testing
2 4 (33.33%) Logistics
2 4 (33.33%) Cybersecurity
2 4 (33.33%) Data Encryption
3 3 (25.00%) Customer Requirements
3 3 (25.00%) Driving Licence
3 3 (25.00%) Business Analytics
3 3 (25.00%) Analytics
3 3 (25.00%) Mathematics
3 3 (25.00%) Workflow
3 3 (25.00%) CMS
3 3 (25.00%) Dynamics AX
3 3 (25.00%) Avaya
3 3 (25.00%) Flash
3 3 (25.00%) ERP
3 3 (25.00%) Microsoft Office
3 3 (25.00%) Back Office
4 2 (16.67%) Service Delivery
4 2 (16.67%) Release Management
5 1 (8.33%) Smart Meter

Service Management
Co-occurring IT Skills in Lancashire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (25.00%) CMS
2 1 (8.33%) SharePoint
2 1 (8.33%) SharePoint Server
Applications
1 3 (25.00%) Microsoft Office
Business Applications
1 3 (25.00%) Dynamics AX
Database & Business Intelligence
1 1 (8.33%) Power BI
General
1 7 (58.33%) Finance
1 7 (58.33%) Retail
2 3 (25.00%) Back Office
Job Titles
1 5 (41.67%) Analyst
2 4 (33.33%) IT Analyst
2 4 (33.33%) IT Security Analyst
2 4 (33.33%) Security Analyst
2 4 (33.33%) Senior Analyst
2 4 (33.33%) Senior IT Security Analyst
2 4 (33.33%) Senior Security Analyst
3 3 (25.00%) Consultant
3 3 (25.00%) Dynamics AX Consultant
3 3 (25.00%) Functional Consultant
3 3 (25.00%) Support Manager
3 3 (25.00%) Support Officer
4 1 (8.33%) Administrator
4 1 (8.33%) Applications Support
4 1 (8.33%) Applications Support Analyst
4 1 (8.33%) Business Intelligence Analyst
4 1 (8.33%) Graduate
4 1 (8.33%) SharePoint Systems Administrator
4 1 (8.33%) Support Analyst
4 1 (8.33%) Systems Administrator
Libraries, Frameworks & Software Standards
1 3 (25.00%) Flash
Miscellaneous
1 4 (33.33%) Management Information System
2 3 (25.00%) Driving Licence
3 1 (8.33%) Analytical Skills
3 1 (8.33%) Smart Meter
3 1 (8.33%) Taxonomies
Processes & Methodologies
1 7 (58.33%) ITSM
2 4 (33.33%) Business Intelligence
2 4 (33.33%) Cybersecurity
2 4 (33.33%) Data Encryption
2 4 (33.33%) Information Security
2 4 (33.33%) Logistics
2 4 (33.33%) Penetration Testing
2 4 (33.33%) Process Management
2 4 (33.33%) Risk Management
3 3 (25.00%) Analytics
3 3 (25.00%) Business Analytics
3 3 (25.00%) Customer Requirements
3 3 (25.00%) ERP
3 3 (25.00%) Mathematics
3 3 (25.00%) Workflow
4 2 (16.67%) Release Management
4 2 (16.67%) Service Delivery
5 1 (8.33%) Document Management
5 1 (8.33%) ITIL V3
5 1 (8.33%) Problem Management
Programming Languages
1 4 (33.33%) Python
Vendors
1 4 (33.33%) Microsoft
2 3 (25.00%) Avaya