Period
to 22 November 2017

The median annual salary for a Help Desk Support was £20,000 in advertised job vacancies in Leeds during the 6 months to 22 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Support
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 203 218 259
Rank change year-on-year +15 +41 +18
Permanent jobs requiring a Help Desk Support 10 20 11
As % of all permanent IT jobs advertised in Leeds 0.20% 0.37% 0.16%
As % of the Job Titles category 0.21% 0.37% 0.16%
Number of salaries quoted 10 20 10
Leeds median annual salary £20,000 £22,000 £18,000
Median salary % change year-on-year -9.09% +22.22% -10.00%
10th Percentile £19,000 £20,250 £17,700
90th Percentile £37,675 £27,550 £21,225
West Yorkshire median annual salary £20,000 £22,000 £18,000
% change year-on-year -9.09% +22.22% -20.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Leeds. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Leeds
Permanent vacancies in Leeds with a recognized job title 4849 5340 6703
% of permanent IT jobs with a recognized job title 97.10% 98.04% 97.74%
Number of salaries quoted 4095 4608 5385
Leeds median annual salary £45,000 £42,500 £42,000
Median salary % change year-on-year +5.88% +1.19% +5.00%
10th Percentile £26,850 £25,750 £26,250
90th Percentile £62,500 £62,000 £60,000
West Yorkshire median annual salary £42,500 £42,500 £40,000
% change year-on-year - +6.25% -

Help Desk Support
Job Vacancy Trend in Leeds

Job postings that featured Help Desk Support in the job title as a percentage of all IT jobs advertised in Leeds.

Job vacancy trend for Help Desk Support in Leeds

Help Desk Support
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support in Leeds.

Salary trend for Help Desk Support in Leeds

Help Desk Support
Salary Histogram in Leeds

The salary distribution of IT jobs citing Help Desk Support in Leeds over the 6 months to 22 November 2017.

Salary histogram for Help Desk Support in Leeds

Help Desk Support Skill Set
Top 28 Co-occurring IT Skills in Leeds

For the 6 months to 22 November 2017, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leeds region featuring Help Desk Support in the job title.

1 8 (80.00%) Windows
2 7 (70.00%) Microsoft Office
2 7 (70.00%) Microsoft
3 6 (60.00%) Windows 7
3 6 (60.00%) DHCP
3 6 (60.00%) TCP/IP
3 6 (60.00%) DNS
3 6 (60.00%) Active Directory
4 5 (50.00%) Finance
4 5 (50.00%) Microsoft Azure
5 2 (20.00%) Telecoms
6 1 (10.00%) Citrix
6 1 (10.00%) Intranet
6 1 (10.00%) Sun
6 1 (10.00%) ITIL
6 1 (10.00%) Unix
6 1 (10.00%) Oracle
6 1 (10.00%) Legal
6 1 (10.00%) VMware
6 1 (10.00%) Service Management
6 1 (10.00%) Change Management
6 1 (10.00%) ITSM
6 1 (10.00%) Document Management
6 1 (10.00%) Knowledge Management
6 1 (10.00%) VMware Infrastructure
6 1 (10.00%) Windows Server
6 1 (10.00%) Service Desk Management
6 1 (10.00%) Windows 10

Help Desk Support Skill Set
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 7 (70.00%) Microsoft Office
Cloud Services
1 5 (50.00%) Microsoft Azure
Communications & Networking
1 6 (60.00%) DHCP
1 6 (60.00%) DNS
1 6 (60.00%) TCP/IP
2 1 (10.00%) Intranet
General
1 5 (50.00%) Finance
2 2 (20.00%) Telecoms
3 1 (10.00%) Legal
Operating Systems
1 8 (80.00%) Windows
2 6 (60.00%) Windows 7
3 1 (10.00%) Unix
3 1 (10.00%) Windows 10
3 1 (10.00%) Windows Server
Processes & Methodologies
1 1 (10.00%) Change Management
1 1 (10.00%) Document Management
1 1 (10.00%) ITIL
1 1 (10.00%) ITSM
1 1 (10.00%) Knowledge Management
1 1 (10.00%) Service Desk Management
1 1 (10.00%) Service Management
System Software
1 6 (60.00%) Active Directory
2 1 (10.00%) VMware Infrastructure
Vendors
1 7 (70.00%) Microsoft
2 1 (10.00%) Citrix
2 1 (10.00%) Oracle
2 1 (10.00%) Sun
2 1 (10.00%) VMware