The median annual salary for a Help Desk Support was £19,250 in advertised job vacancies in West Yorkshire during the 3 months to 26 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Help Desk Support
Yorkshire / West Yorkshire
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 179 193 208
Rank change year-on-year +14 +15  
Permanent jobs requiring a Help Desk Support 4 6 7
As % of all permanent IT jobs advertised in West Yorkshire 0.11% 0.16% 0.15%
As % of the Job Titles category 0.12% 0.16% 0.15%
Number of salaries quoted 4 4 7
Median salary £19,250 £22,000 £21,000
Median salary % change year-on-year -12.50% +4.76%  
UK excluding London median salary £22,000 £22,000 £22,500
% change year-on-year - -2.22%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in West Yorkshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
West Yorkshire
Permanent job vacancies with a job title containing a recognized job role 3465 3797 4540
As % of all permanent IT job vacancies advertised in West Yorkshire 97.55% 98.11% 98.10%
Number of salaries quoted 2898 3223 3634
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% -  
90% offered a salary of more than £26,000 £25,000 £26,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Help Desk Support
Job Vacancy Trend in West Yorkshire

The job posting trend of jobs advertised in West Yorkshire that featured Help Desk Support in the job title.

Job vacancy trend for Help Desk Support in West Yorkshire

Help Desk Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support in West Yorkshire.

Salary trend for Help Desk Support in West Yorkshire

Help Desk Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the West Yorkshire region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bradford - 2 £19,250 -
Wakefield +10 1 £17,500 -
Leeds +7 1 £25,500 +15.90%
Help Desk Support
Yorkshire

Help Desk Support Skill Set
Top 30 Co-occurring IT Skills in West Yorkshire

For the 6 months to 26 June 2017, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region featuring Help Desk Support in the job title.

1 9 (64.29%) Windows
2 8 (57.14%) Active Directory
3 7 (50.00%) Windows Server
4 6 (42.86%) Windows 7
4 6 (42.86%) SLA
4 6 (42.86%) Microsoft
5 5 (35.71%) Microsoft Office
5 5 (35.71%) Windows Server 2008
6 4 (28.57%) VMware Infrastructure
6 4 (28.57%) Data Centre
6 4 (28.57%) VMware
7 3 (21.43%) Windows XP
7 3 (21.43%) MS Exchange
7 3 (21.43%) Citrix
7 3 (21.43%) Windows Server 2003
7 3 (21.43%) DNS
7 3 (21.43%) Windows 10
7 3 (21.43%) Windows Vista
7 3 (21.43%) Time Management
8 2 (14.29%) Degree
8 2 (14.29%) Android
8 2 (14.29%) Apple iOS
8 2 (14.29%) Office 365
8 2 (14.29%) Windows 8
8 2 (14.29%) Windows Server 2012
8 2 (14.29%) Windows Phone
8 2 (14.29%) Remote Desktop
8 2 (14.29%) ServiceNow
8 2 (14.29%) Remedy
8 2 (14.29%) Apple

Help Desk Support Skill Set
Co-occurring IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (21.43%) MS Exchange
2 1 (7.14%) Exchange Server 2010
Applications
1 5 (35.71%) Microsoft Office
Cloud Services
1 2 (14.29%) Office 365
Communications & Networking
1 3 (21.43%) DNS
2 2 (14.29%) Remote Desktop
2 2 (14.29%) VoIP
3 1 (7.14%) ADSL
3 1 (7.14%) Broadband
3 1 (7.14%) DHCP
3 1 (7.14%) Internet
3 1 (7.14%) Intranet
3 1 (7.14%) PSTN
General
1 2 (14.29%) Legal
2 1 (7.14%) Telecoms
Miscellaneous
1 4 (28.57%) Data Centre
2 2 (14.29%) Handset
Operating Systems
1 9 (64.29%) Windows
2 7 (50.00%) Windows Server
3 6 (42.86%) Windows 7
4 5 (35.71%) Windows Server 2008
5 3 (21.43%) Windows 10
5 3 (21.43%) Windows Server 2003
5 3 (21.43%) Windows Vista
5 3 (21.43%) Windows XP
6 2 (14.29%) Android
6 2 (14.29%) Apple iOS
6 2 (14.29%) Windows 8
6 2 (14.29%) Windows Phone
6 2 (14.29%) Windows Server 2012
Processes & Methodologies
1 3 (21.43%) Time Management
2 2 (14.29%) ITIL
3 1 (7.14%) Case Management
3 1 (7.14%) Document Management
3 1 (7.14%) Knowledge Management
3 1 (7.14%) Mentoring
3 1 (7.14%) Service Desk Management
Qualifications
1 2 (14.29%) Degree
Quality Assurance & Compliance
1 6 (42.86%) SLA
System Software
1 8 (57.14%) Active Directory
2 4 (28.57%) VMware Infrastructure
Vendors
1 6 (42.86%) Microsoft
2 4 (28.57%) VMware
3 3 (21.43%) Citrix
4 2 (14.29%) Apple
4 2 (14.29%) Remedy
4 2 (14.29%) ServiceNow
5 1 (7.14%) Sun