The median annual salary for a Help Desk Support was £22,000 in advertised job vacancies in West Yorkshire during the 3 months to 24 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
Help Desk Support
Yorkshire / West Yorkshire
Rank 173 195 186
Rank change year-on-year +22 -9  
Permanent jobs requiring a Help Desk Support 11 7 30
As % of all permanent IT jobs advertised in West Yorkshire 0.31% 0.16% 0.60%
As % of the Job Titles category 0.31% 0.16% 0.61%
Number of salaries quoted 11 6 30
Median salary £22,000 £22,250 £23,500
Median salary % change year-on-year -1.12% -5.31%  
90% offered a salary of more than £17,500 £19,750 £19,900
10% offered a salary of more than £26,500 £22,500 £35,000
UK excluding London median salary £22,000 £22,000 £22,000

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in West Yorkshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
West Yorkshire
Permanent job vacancies with a job title containing a recognized job role 3525 4268 4890
As % of all permanent IT job vacancies advertised in West Yorkshire 97.78% 96.82% 97.86%
Number of salaries quoted 3118 3547 3901
Median salary £42,500 £40,000 £38,000
Median salary % change year-on-year +6.25% +5.26%  
90% offered a salary of more than £25,000 £27,500 £25,000
10% offered a salary of more than £57,500 £52,500 £57,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Help Desk Support
Job Vacancy Trend in West Yorkshire

The job posting trend of jobs advertised in West Yorkshire that featured Help Desk Support in the job title.

Job vacancy trend for Help Desk Support in West Yorkshire

Help Desk Support
Salary Trend in West Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support in West Yorkshire.

Salary trend for Help Desk Support in West Yorkshire

Help Desk Support
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the West Yorkshire region over the 3 months to 24 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds +10 4 £22,000 -1.12% 1
Wakefield +2 2 £17,500 -18.60% 2
Bradford - 1 £20,000 -
Help Desk Support
Yorkshire

Help Desk Support Skill Set
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 24 March 2017, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Yorkshire region featuring Help Desk Support in the job title.

1 25 (86.21%) Windows
2 24 (82.76%) Active Directory
3 19 (65.52%) SLA
3 19 (65.52%) Windows Server
4 16 (55.17%) MS Excel
4 16 (55.17%) MS Exchange
5 14 (48.28%) Time Management
6 8 (27.59%) MS Office
7 7 (24.14%) Microsoft
7 7 (24.14%) Windows Server 2008
7 7 (24.14%) Windows 7
8 5 (17.24%) VMware Infrastructure
8 5 (17.24%) VMware
8 5 (17.24%) DNS
9 4 (13.79%) Data Centre
9 4 (13.79%) Office 365
9 4 (13.79%) Windows 8
9 4 (13.79%) Windows Server 2012
10 3 (10.34%) Remote Desktop
10 3 (10.34%) Windows XP
10 3 (10.34%) ITIL
10 3 (10.34%) Citrix
10 3 (10.34%) Windows Server 2003
11 2 (6.90%) Apple iOS
11 2 (6.90%) Android
11 2 (6.90%) Handset
11 2 (6.90%) Degree
11 2 (6.90%) Windows Vista
11 2 (6.90%) Apple
11 2 (6.90%) NHS

Help Desk Support Skill Set
Top Related IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (55.17%) MS Exchange
2 1 (3.45%) Exchange Server 2010
2 1 (3.45%) Exchange Server 2013
2 1 (3.45%) SharePoint
2 1 (3.45%) SharePoint 2010
2 1 (3.45%) SharePoint 2013
2 1 (3.45%) Skype for Business
Applications
1 16 (55.17%) MS Excel
2 8 (27.59%) MS Office
Cloud Services
1 4 (13.79%) Office 365
2 1 (3.45%) Azure Active Directory
2 1 (3.45%) Microsoft Azure
Communications & Networking
1 5 (17.24%) DNS
2 3 (10.34%) Remote Desktop
3 2 (6.90%) DHCP
3 2 (6.90%) LAN
3 2 (6.90%) VoIP
3 2 (6.90%) WAN
4 1 (3.45%) MPLS
4 1 (3.45%) TCP/IP
4 1 (3.45%) Wireless
General
1 1 (3.45%) Legal
1 1 (3.45%) Telecoms
Miscellaneous
1 4 (13.79%) Data Centre
2 2 (6.90%) Handset
2 2 (6.90%) NHS
Operating Systems
1 25 (86.21%) Windows
2 19 (65.52%) Windows Server
3 7 (24.14%) Windows 7
3 7 (24.14%) Windows Server 2008
4 4 (13.79%) Windows 8
4 4 (13.79%) Windows Server 2012
5 3 (10.34%) Windows Server 2003
5 3 (10.34%) Windows XP
6 2 (6.90%) Android
6 2 (6.90%) Apple iOS
6 2 (6.90%) Windows 10
6 2 (6.90%) Windows Phone
6 2 (6.90%) Windows Vista
7 1 (3.45%) Mac OS X
Processes & Methodologies
1 14 (48.28%) Time Management
2 3 (10.34%) ITIL
3 2 (6.90%) Software Deployment
4 1 (3.45%) Case Management
4 1 (3.45%) Data Security
4 1 (3.45%) Migration
4 1 (3.45%) Network Monitoring
4 1 (3.45%) Stakeholder Management
Qualifications
1 2 (6.90%) Degree
2 1 (3.45%) MCDST
2 1 (3.45%) MCITP
2 1 (3.45%) MCSA
2 1 (3.45%) Microsoft Certification
Quality Assurance & Compliance
1 19 (65.52%) SLA
System Software
1 24 (82.76%) Active Directory
2 5 (17.24%) VMware Infrastructure
3 1 (3.45%) Hyper-V
3 1 (3.45%) Terminal Services
Vendors
1 7 (24.14%) Microsoft
2 5 (17.24%) VMware
3 3 (10.34%) Citrix
4 2 (6.90%) Apple
4 2 (6.90%) Remedy
4 2 (6.90%) ServiceNow
5 1 (3.45%) Avaya
5 1 (3.45%) Cisco
5 1 (3.45%) Dell
Wakefield, West Yorkshire
Search Consultancy
Salary: £18000 - £22000 per annum
Posted: 4 hours ago
Wakefield, West Yorkshire
Greywood Associates Limited
Salary: £15000 - £20000 per annum + bens
Posted: 3 days ago