Period
to 13 December 2018

The following table provides summary statistics for permanent job vacancies advertised in Leeds with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 13 December 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
6 months to
13 Dec 2018
Same period 2017 Same period 2016
Rank 80 67 84
Rank change year-on-year -13 +17 -13
Permanent jobs citing Service Delivery 121 180 172
As % of all permanent IT jobs advertised in Leeds 3.30% 3.66% 3.22%
As % of the Processes & Methodologies category 3.62% 3.89% 3.46%
Number of salaries quoted 112 151 139
Leeds median annual salary £43,077 £40,000 £42,500
Median salary % change year-on-year +7.69% -5.88% -10.53%
10th Percentile £23,150 £25,750 £29,800
90th Percentile £57,500 £60,000 £55,000
West Yorkshire median annual salary £43,653 £40,000 £42,500
% change year-on-year +9.13% -5.88% -5.56%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leeds with a requirement for process or methodology skills.

All Process and Methodology Skills
Leeds
Permanent vacancies with a requirement for process or methodology skills 3,341 4,630 4,973
As % of all permanent IT jobs advertised in Leeds 91.21% 94.05% 93.04%
Number of salaries quoted 2,794 3,910 4,249
Leeds median annual salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88% -
10th Percentile £27,500 £28,000 £26,250
90th Percentile £63,750 £62,500 £60,000
West Yorkshire median annual salary £44,000 £42,500 £42,500
% change year-on-year +3.53% - -

Service Delivery
Job Vacancy Trend in Leeds

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Leeds.

Job vacancy trend for Service Delivery in Leeds

Service Delivery
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Leeds.

Salary trend for Service Delivery in Leeds

Service Delivery
Salary Histogram in Leeds

The salary distribution of IT jobs citing Service Delivery in Leeds over the 6 months to 13 December 2018.

Salary histogram for Service Delivery in Leeds

For the 6 months to 13 December 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leeds region with a requirement for Service Delivery.

1 47 (38.84%) ITIL
2 38 (31.40%) SQL
3 36 (29.75%) Finance
4 33 (27.27%) Active Directory
5 30 (24.79%) Windows
6 29 (23.97%) Microsoft
7 28 (23.14%) Agile Software Development
8 27 (22.31%) SLA
9 24 (19.83%) VMware
9 24 (19.83%) Service Management
9 24 (19.83%) Problem Management
10 23 (19.01%) Incident Management
11 21 (17.36%) VMware Infrastructure
12 20 (16.53%) Stakeholder Management
13 19 (15.70%) Telecoms
13 19 (15.70%) Microsoft Azure
14 18 (14.88%) Continuous Integration
14 18 (14.88%) Software Engineering
14 18 (14.88%) Scrum
14 18 (14.88%) C#
14 18 (14.88%) JavaScript
14 18 (14.88%) .NET
14 18 (14.88%) Coaching
14 18 (14.88%) Windows Server
15 17 (14.05%) ASP.NET
15 17 (14.05%) CSS
15 17 (14.05%) SOAP
15 17 (14.05%) Web Services
15 17 (14.05%) XML
15 17 (14.05%) XSLT

Service Delivery
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (9.09%) SharePoint
2 9 (7.44%) Apache Solr
2 9 (7.44%) Elasticsearch
3 6 (4.96%) MS Exchange
4 3 (2.48%) IIS
5 1 (0.83%) Skype for Business
Applications
1 17 (14.05%) Microsoft Excel
2 11 (9.09%) Microsoft Office
3 2 (1.65%) Microsoft Project
4 1 (0.83%) MS Visio
Business Applications
1 1 (0.83%) Remedy ITSM
Cloud Services
1 19 (15.70%) Microsoft Azure
2 14 (11.57%) SaaS
3 11 (9.09%) Amazon AWS
4 10 (8.26%) Office 365
5 2 (1.65%) Cloud Computing
Communications & Networking
1 11 (9.09%) Intranet
2 10 (8.26%) DHCP
2 10 (8.26%) DNS
3 9 (7.44%) TCP/IP
3 9 (7.44%) WAN
4 8 (6.61%) LAN
5 1 (0.83%) MPLS
5 1 (0.83%) Skype
5 1 (0.83%) VPN
5 1 (0.83%) Wireless
Database & Business Intelligence
1 12 (9.92%) SQL Server
2 6 (4.96%) Big Data
2 6 (4.96%) Power BI
3 1 (0.83%) Data Warehouse
Development Applications
1 17 (14.05%) MSTest
1 17 (14.05%) NUnit
2 1 (0.83%) Hudson
General
1 36 (29.75%) Finance
2 19 (15.70%) Telecoms
3 5 (4.13%) Legal
3 5 (4.13%) Military
4 3 (2.48%) Electronics
5 2 (1.65%) Billing
6 1 (0.83%) Back Office
6 1 (0.83%) Banking
6 1 (0.83%) Law
6 1 (0.83%) Publishing
6 1 (0.83%) Retail
Job Titles
1 32 (26.45%) Analyst
2 18 (14.88%) IT Manager
3 17 (14.05%) .NET Software Engineer
3 17 (14.05%) C# Software Engineer
3 17 (14.05%) Service Analyst
3 17 (14.05%) Software Engineer
4 15 (12.40%) Service Manager
5 9 (7.44%) 2nd Line Support
5 9 (7.44%) Senior Manager
6 8 (6.61%) Delivery Manager
6 8 (6.61%) DevOps Engineer
6 8 (6.61%) IT Analyst
6 8 (6.61%) IT Services Manager
6 8 (6.61%) Services Delivery Manager
7 7 (5.79%) Azure Engineer
7 7 (5.79%) Senior Service Manager
8 6 (4.96%) DevOps Systems Engineer
8 6 (4.96%) IT Engineer
8 6 (4.96%) Linux DevOps Administrator
8 6 (4.96%) Linux/Unix DevOps
Libraries, Frameworks & Software Standards
1 18 (14.88%) .NET
2 17 (14.05%) ASP.NET
2 17 (14.05%) CSS
2 17 (14.05%) HTML
2 17 (14.05%) jQuery
2 17 (14.05%) LINQ
2 17 (14.05%) RESTful
2 17 (14.05%) Silverlight
2 17 (14.05%) SOAP
2 17 (14.05%) WCF
2 17 (14.05%) Web Services
2 17 (14.05%) WF
2 17 (14.05%) WPF
2 17 (14.05%) XML
2 17 (14.05%) XSLT
3 9 (7.44%) Elastic Stack
3 9 (7.44%) Lucene
Miscellaneous
1 12 (9.92%) e-Learning
1 12 (9.92%) Management Information System
2 11 (9.09%) Analytical Skills
3 8 (6.61%) Replication
4 6 (4.96%) Data Structures
4 6 (4.96%) Self-Motivation
5 5 (4.13%) Data Centre
6 3 (2.48%) Enterprise Software
6 3 (2.48%) Public Cloud
7 2 (1.65%) Driving Licence
7 2 (1.65%) PKI
7 2 (1.65%) User Experience
8 1 (0.83%) Fat Client
8 1 (0.83%) Mobile App
8 1 (0.83%) Thin Client
Operating Systems
1 30 (24.79%) Windows
2 18 (14.88%) Windows Server
3 17 (14.05%) Linux
4 6 (4.96%) Unix
5 4 (3.31%) Windows 7
6 3 (2.48%) Windows Server 2008
7 2 (1.65%) Red Hat Enterprise Linux
7 2 (1.65%) Windows Server 2003
7 2 (1.65%) Windows Server 2012
8 1 (0.83%) Android
8 1 (0.83%) Apple iOS
8 1 (0.83%) Windows 2000 Server
8 1 (0.83%) Windows XP
Processes & Methodologies
1 47 (38.84%) ITIL
2 28 (23.14%) Agile Software Development
3 24 (19.83%) Problem Management
3 24 (19.83%) Service Management
4 23 (19.01%) Incident Management
5 20 (16.53%) Stakeholder Management
6 18 (14.88%) Coaching
6 18 (14.88%) Continuous Integration
6 18 (14.88%) Scrum
6 18 (14.88%) Software Engineering
7 17 (14.05%) DSDM
7 17 (14.05%) MVVM
7 17 (14.05%) OO
7 17 (14.05%) RUP
7 17 (14.05%) UML
7 17 (14.05%) Use Case
8 15 (12.40%) Change Management
9 12 (9.92%) Capacity Planning
9 12 (9.92%) Migration
10 11 (9.09%) DevOps
Programming Languages
1 38 (31.40%) SQL
2 18 (14.88%) C#
2 18 (14.88%) JavaScript
3 17 (14.05%) C++
3 17 (14.05%) Java
3 17 (14.05%) PL/SQL
3 17 (14.05%) T-SQL
4 14 (11.57%) Python
5 8 (6.61%) Bash Shell
5 8 (6.61%) Perl
5 8 (6.61%) PowerShell
6 6 (4.96%) PHP
6 6 (4.96%) R
7 4 (3.31%) C
Qualifications
1 13 (10.74%) ITIL Foundation Certificate
2 7 (5.79%) ITIL Certification
3 5 (4.13%) Microsoft Certification
4 4 (3.31%) A+ Certification
4 4 (3.31%) MCDST
4 4 (3.31%) SC Cleared
4 4 (3.31%) Security Cleared
5 1 (0.83%) CCNA
5 1 (0.83%) CCNP
5 1 (0.83%) Cisco Certification
5 1 (0.83%) Degree
5 1 (0.83%) ISEB
5 1 (0.83%) ISTQB Foundation Certification
5 1 (0.83%) MCSA
Quality Assurance & Compliance
1 27 (22.31%) SLA
2 11 (9.09%) ISO/IEC 27001
3 7 (5.79%) ISO/IEC 20000
4 6 (4.96%) QA
System Software
1 33 (27.27%) Active Directory
2 21 (17.36%) VMware Infrastructure
3 9 (7.44%) Docker
4 8 (6.61%) Hyper-V
5 2 (1.65%) Microsoft App-V
5 2 (1.65%) XenApp
6 1 (0.83%) VMware ESXi
Systems Management
1 9 (7.44%) SCCM
2 8 (6.61%) Ansible
2 8 (6.61%) Puppet
3 7 (5.79%) Backup Exec
3 7 (5.79%) HP Data Protector
3 7 (5.79%) ServiceCenter
4 6 (4.96%) Cacti
4 6 (4.96%) Munin
4 6 (4.96%) ZABBIX
5 1 (0.83%) Forefront Identity Manager
5 1 (0.83%) SCOM
Vendors
1 29 (23.97%) Microsoft
2 24 (19.83%) VMware
3 15 (12.40%) Cisco
4 10 (8.26%) Citrix
5 9 (7.44%) Xerox
6 7 (5.79%) Asigra
6 7 (5.79%) HP
6 7 (5.79%) Veeam
7 6 (4.96%) SaltStack
7 6 (4.96%) ServiceNow
7 6 (4.96%) Tableau
8 4 (3.31%) Apple
9 3 (2.48%) Dell
10 1 (0.83%) BMC
10 1 (0.83%) Remedy
10 1 (0.83%) Salesforce.com
10 1 (0.83%) Thales