Period
to 23 July 2019

The following table provides summary statistics for permanent job vacancies advertised in Leeds with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 23 July 2019 with a comparison to the same period in the previous 2 years.

Services Delivery
6 months to
23 Jul 2019
Same period 2018 Same period 2017
Rank 98 72 119
Rank change year-on-year -26 +47 -45
Permanent jobs citing Service Delivery 77 172 116
As % of all permanent IT jobs advertised in Leeds 2.49% 3.64% 2.28%
As % of the Processes & Methodologies category 2.70% 3.87% 2.42%
Number of salaries quoted 69 133 100
Leeds median annual salary £42,500 £35,000 £50,250
Median salary % change year-on-year +21.43% -30.35% +0.50%
10th Percentile £16,750 £18,600 £31,250
90th Percentile £53,940 £57,500 £58,300
West Yorkshire median annual salary £40,000 £35,000 £46,250
% change year-on-year +14.29% -24.32% -7.50%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leeds with a requirement for process or methodology skills.

All Process and Methodology Skills
Leeds
Permanent vacancies with a requirement for process or methodology skills 2,852 4,442 4,793
As % of all permanent IT jobs advertised in Leeds 92.18% 94.05% 94.18%
Number of salaries quoted 2,450 3,720 4,087
Leeds median annual salary £45,000 £45,000 £45,000
10th Percentile £29,250 £27,500 £26,250
90th Percentile £67,500 £65,000 £63,750
West Yorkshire median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88% +6.25%

Service Delivery
Job Vacancy Trend in Leeds

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Leeds.

Job vacancy trend for Service Delivery in Leeds

Service Delivery
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Leeds.

Salary trend for Service Delivery in Leeds

Service Delivery
Salary Histogram in Leeds

The salary distribution of IT jobs citing Service Delivery in Leeds over the 6 months to 23 July 2019.

Salary histogram for Service Delivery in Leeds

For the 6 months to 23 July 2019, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leeds region with a requirement for Service Delivery.

1 23 (29.87%) ITIL
2 21 (27.27%) SLA
3 19 (24.68%) Problem-Solving
4 18 (23.38%) Microsoft Office
5 17 (22.08%) Microsoft
6 16 (20.78%) Finance
7 15 (19.48%) WAN
7 15 (19.48%) SQL
7 15 (19.48%) Microsoft Excel
8 14 (18.18%) LAN
8 14 (18.18%) Microsoft Certification
8 14 (18.18%) Service Management
8 14 (18.18%) Agile Software Development
8 14 (18.18%) Logistics
9 12 (15.58%) Mathematics
9 12 (15.58%) C
10 11 (14.29%) JavaScript
10 11 (14.29%) Windows
10 11 (14.29%) Change Management
11 10 (12.99%) Scrum
11 10 (12.99%) VMware
11 10 (12.99%) Web Services
11 10 (12.99%) Java
11 10 (12.99%) Cisco
11 10 (12.99%) Dell
11 10 (12.99%) Windows Server
12 9 (11.69%) Citrix
12 9 (11.69%) Project Management
12 9 (11.69%) HTML
12 9 (11.69%) C#

Service Delivery
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.60%) Exchange Server 2003
1 2 (2.60%) Exchange Server 2007
1 2 (2.60%) Exchange Server 2010
1 2 (2.60%) Exchange Server 2013
1 2 (2.60%) MS Exchange
1 2 (2.60%) SharePoint
2 1 (1.30%) Confluence
Applications
1 18 (23.38%) Microsoft Office
2 15 (19.48%) Microsoft Excel
3 1 (1.30%) Microsoft PowerPoint
Cloud Services
1 7 (9.09%) Amazon AWS
2 6 (7.79%) Microsoft Azure
3 3 (3.90%) Office 365
4 1 (1.30%) GitHub
4 1 (1.30%) OneDrive
4 1 (1.30%) Slack
Communications & Networking
1 15 (19.48%) WAN
2 14 (18.18%) LAN
3 5 (6.49%) DNS
3 5 (6.49%) Wi-Fi
4 4 (5.19%) Firewall
5 3 (3.90%) Remote Desktop
5 3 (3.90%) VSAN
6 2 (2.60%) Fibre Channel
6 2 (2.60%) iSCSI
6 2 (2.60%) SAN
6 2 (2.60%) VLAN
6 2 (2.60%) Wireless
7 1 (1.30%) DHCP
7 1 (1.30%) TCP/IP
7 1 (1.30%) Unified Communications
7 1 (1.30%) VoIP
Database & Business Intelligence
1 4 (5.19%) Amazon RDS
2 3 (3.90%) SQL Server
2 3 (3.90%) SQL Server Reporting Services
3 1 (1.30%) Azure SQL Database
3 1 (1.30%) DB2
3 1 (1.30%) Relational Database
Development Applications
1 8 (10.39%) MSTest
1 8 (10.39%) NUnit
2 3 (3.90%) JIRA
3 2 (2.60%) Jenkins
4 1 (1.30%) Burp Suite
4 1 (1.30%) Git (software)
4 1 (1.30%) HP UFT
4 1 (1.30%) JMeter
4 1 (1.30%) LoadRunner
General
1 16 (20.78%) Finance
2 6 (7.79%) Electronics
3 5 (6.49%) Manufacturing
3 5 (6.49%) Retail
4 4 (5.19%) Billing
4 4 (5.19%) Pharmaceutical
5 2 (2.60%) Back Office
5 2 (2.60%) Law
5 2 (2.60%) Telecoms
6 1 (1.30%) Banking
6 1 (1.30%) Local Government
6 1 (1.30%) Marketing
Job Titles
1 12 (15.58%) Service Manager
1 12 (15.58%) Technical Support
2 11 (14.29%) Delivery Manager
3 10 (12.99%) Analyst
3 10 (12.99%) Services Delivery Manager
4 9 (11.69%) IT Manager
4 9 (11.69%) IT Support
5 8 (10.39%) .NET Software Engineer
5 8 (10.39%) 2nd Line Support
5 8 (10.39%) C# Software Engineer
5 8 (10.39%) Software Engineer
6 7 (9.09%) 2nd Line Technical Support
6 7 (9.09%) IT Services Delivery Manager
6 7 (9.09%) IT Services Manager
7 6 (7.79%) Service Analyst
8 5 (6.49%) IT Support Manager
8 5 (6.49%) Service Support Manager
8 5 (6.49%) Support Manager
9 4 (5.19%) Architect
9 4 (5.19%) Support Engineer
Libraries, Frameworks & Software Standards
1 10 (12.99%) Web Services
2 9 (11.69%) .NET
2 9 (11.69%) CSS
2 9 (11.69%) HTML
3 8 (10.39%) ASP.NET
3 8 (10.39%) jQuery
3 8 (10.39%) LINQ
3 8 (10.39%) RESTful
3 8 (10.39%) Silverlight
3 8 (10.39%) SOAP
3 8 (10.39%) WCF
3 8 (10.39%) WF
3 8 (10.39%) WPF
3 8 (10.39%) XML
3 8 (10.39%) XSLT
4 2 (2.60%) Node.js
4 2 (2.60%) React
5 1 (1.30%) AngularJS
5 1 (1.30%) Twitter Bootstrap
Miscellaneous
1 9 (11.69%) Management Information System
2 6 (7.79%) Analytical Skills
3 5 (6.49%) iPad
3 5 (6.49%) NHS
3 5 (6.49%) User Experience
4 4 (5.19%) CMDB
4 4 (5.19%) e-Learning
4 4 (5.19%) Self-Motivation
5 3 (3.90%) Replication
6 2 (2.60%) Public Cloud
7 1 (1.30%) Cloud Native
7 1 (1.30%) Clustering
7 1 (1.30%) iPhone
7 1 (1.30%) Virtual Team
Operating Systems
1 11 (14.29%) Windows
2 10 (12.99%) Windows Server
3 7 (9.09%) Linux
4 5 (6.49%) Windows Server 2012
5 4 (5.19%) Windows Server 2008
6 3 (3.90%) Windows 10
7 2 (2.60%) Red Hat Enterprise Linux
7 2 (2.60%) Windows Server 2003
8 1 (1.30%) Windows 7
Processes & Methodologies
1 23 (29.87%) ITIL
2 19 (24.68%) Problem-Solving
3 14 (18.18%) Agile Software Development
3 14 (18.18%) Logistics
3 14 (18.18%) Service Management
4 12 (15.58%) Mathematics
5 11 (14.29%) Change Management
6 10 (12.99%) Scrum
7 9 (11.69%) Continuous Integration
7 9 (11.69%) OO
7 9 (11.69%) Project Management
7 9 (11.69%) Software Engineering
8 8 (10.39%) DSDM
8 8 (10.39%) Mentoring
8 8 (10.39%) MVVM
8 8 (10.39%) RUP
8 8 (10.39%) Stakeholder Management
8 8 (10.39%) UML
8 8 (10.39%) Use Case
9 7 (9.09%) Process Improvement
Programming Languages
1 15 (19.48%) SQL
2 12 (15.58%) C
3 11 (14.29%) JavaScript
4 10 (12.99%) Java
5 9 (11.69%) C#
6 8 (10.39%) C++
6 8 (10.39%) PL/SQL
6 8 (10.39%) T-SQL
7 4 (5.19%) PowerShell
8 2 (2.60%) Bash Shell
8 2 (2.60%) Perl
8 2 (2.60%) Python
9 1 (1.30%) VB
9 1 (1.30%) VBA
Qualifications
1 14 (18.18%) Microsoft Certification
2 7 (9.09%) A+ Certification
2 7 (9.09%) MCDST
2 7 (9.09%) SC Cleared
2 7 (9.09%) Security Cleared
3 4 (5.19%) MCSA
4 3 (3.90%) Cisco Certification
4 3 (3.90%) ITIL Certification
4 3 (3.90%) ITIL Foundation Certificate
4 3 (3.90%) VMware Certified Professional (VCP)
5 2 (2.60%) CCNA
5 2 (2.60%) Degree
5 2 (2.60%) MCITP
5 2 (2.60%) VCP5
6 1 (1.30%) CCDA
6 1 (1.30%) CISM
6 1 (1.30%) CISSP
6 1 (1.30%) Computer Science Degree
6 1 (1.30%) MCP
6 1 (1.30%) VTSP
Quality Assurance & Compliance
1 21 (27.27%) SLA
2 2 (2.60%) PMO
3 1 (1.30%) QA
3 1 (1.30%) WCAG
System Software
1 6 (7.79%) Active Directory
1 6 (7.79%) VMware Infrastructure
2 5 (6.49%) vSphere
3 3 (3.90%) Citrix Hypervisor
3 3 (3.90%) Firmware
3 3 (3.90%) Hyper-V
3 3 (3.90%) VMware NSX
3 3 (3.90%) XenApp
3 3 (3.90%) XenDesktop
4 2 (2.60%) VMware ESXi
Systems Management
1 4 (5.19%) SCOM
2 3 (3.90%) SolarWinds Orion
2 3 (3.90%) vRealize
3 2 (2.60%) Ansible
3 2 (2.60%) Puppet
3 2 (2.60%) vCenter Server
4 1 (1.30%) HP SIM
4 1 (1.30%) McAfee ePO
4 1 (1.30%) Microsoft Clustering
4 1 (1.30%) Nessus
4 1 (1.30%) SCCM
4 1 (1.30%) Symantec Endpoint Protection
4 1 (1.30%) Tivoli Storage Manager
4 1 (1.30%) WSUS
Vendors
1 17 (22.08%) Microsoft
2 10 (12.99%) Cisco
2 10 (12.99%) Dell
2 10 (12.99%) VMware
3 9 (11.69%) Citrix
4 8 (10.39%) Xerox
5 7 (9.09%) HP
6 6 (7.79%) Apple
7 4 (5.19%) SolarWinds
7 4 (5.19%) Veeam
8 3 (3.90%) arcserve
8 3 (3.90%) ServiceNow
8 3 (3.90%) SonicWALL
8 3 (3.90%) WatchGuard
9 2 (2.60%) Avaya
9 2 (2.60%) Fortinet
9 2 (2.60%) IBM
9 2 (2.60%) Meraki
9 2 (2.60%) NetApp
9 2 (2.60%) Oracle