Period
to 20 May 2018

The following table provides summary statistics for permanent job vacancies advertised in Leeds with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 20 May 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
6 months to
20 May 2018
Same period 2017 Same period 2016
Rank 73 112 87
Rank change year-on-year +39 -25 -22
Permanent jobs citing Service Delivery 174 127 218
As % of all permanent IT jobs advertised in Leeds 3.66% 2.49% 3.39%
As % of the Processes & Methodologies category 3.89% 2.68% 3.72%
Number of salaries quoted 137 104 200
Leeds median annual salary £35,000 £47,500 £55,000
Median salary % change year-on-year -26.32% -13.64% +29.41%
10th Percentile £19,750 £31,250 £30,750
90th Percentile £57,500 £56,175 £90,000
West Yorkshire median annual salary £35,000 £45,000 £50,000
% change year-on-year -22.22% -10.00% +17.65%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leeds with a requirement for process or methodology skills.

All Process and Methodology Skills
Leeds
Permanent vacancies with a requirement for process or methodology skills 4,470 4,745 5,868
As % of all permanent IT jobs advertised in Leeds 93.93% 93.00% 91.36%
Number of salaries quoted 3,769 4,096 4,771
Leeds median annual salary £45,000 £42,500 £42,000
Median salary % change year-on-year +5.88% +1.19% +5.00%
10th Percentile £30,000 £26,250 £27,500
90th Percentile £65,000 £62,500 £62,500
West Yorkshire median annual salary £45,000 £42,500 £41,500
% change year-on-year +5.88% +2.41% +3.75%

Service Delivery
Job Vacancy Trend in Leeds

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Leeds.

Job vacancy trend for Service Delivery in Leeds

Service Delivery
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Leeds.

Salary trend for Service Delivery in Leeds

Service Delivery
Salary Histogram in Leeds

The salary distribution of IT jobs citing Service Delivery in Leeds over the 6 months to 20 May 2018.

Salary histogram for Service Delivery in Leeds

For the 6 months to 20 May 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leeds region with a requirement for Service Delivery.

1 72 (41.38%) ITIL
2 60 (34.48%) Finance
3 51 (29.31%) Microsoft Excel
4 48 (27.59%) Xerox
5 45 (25.86%) Microsoft Office
5 45 (25.86%) Agile Software Development
6 43 (24.71%) SQL
7 42 (24.14%) Microsoft
8 34 (19.54%) Management Information System
8 34 (19.54%) Windows
9 32 (18.39%) .NET
10 31 (17.82%) C
11 29 (16.67%) C#
12 28 (16.09%) Mathematics
13 27 (15.52%) Incident Management
13 27 (15.52%) Java
13 27 (15.52%) Problem-Solving
14 26 (14.94%) ASP.NET
15 25 (14.37%) SLA
15 25 (14.37%) Software Engineering
16 24 (13.79%) Billing
16 24 (13.79%) Service Management
16 24 (13.79%) Web Services
17 23 (13.22%) JavaScript
17 23 (13.22%) OO
17 23 (13.22%) Scrum
18 22 (12.64%) UML
18 22 (12.64%) Process Improvement
19 21 (12.07%) C++
19 21 (12.07%) HTML

Service Delivery
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (4.60%) Apache Spark
1 8 (4.60%) MS Exchange
2 3 (1.72%) Apache Solr
2 3 (1.72%) Elasticsearch
3 2 (1.15%) Apache
3 2 (1.15%) Confluence
3 2 (1.15%) Exchange Server 2007
3 2 (1.15%) Exchange Server 2010
3 2 (1.15%) Exchange Server 2013
4 1 (0.57%) SharePoint
Applications
1 51 (29.31%) Microsoft Excel
2 45 (25.86%) Microsoft Office
3 3 (1.72%) Microsoft PowerPoint
4 2 (1.15%) Microsoft Project
4 2 (1.15%) MS Visio
Business Applications
1 5 (2.87%) Remedy ITSM
2 2 (1.15%) assyst
2 2 (1.15%) Dynamics AX
2 2 (1.15%) NetSuite
3 1 (0.57%) Sage X3
Cloud Services
1 12 (6.90%) Amazon AWS
2 10 (5.75%) Microsoft Azure
3 2 (1.15%) SuccessFactors
4 1 (0.57%) Akamai
4 1 (0.57%) Google Analytics
4 1 (0.57%) Office 365
Communications & Networking
1 11 (6.32%) LAN
1 11 (6.32%) WAN
2 9 (5.17%) TCP/IP
3 6 (3.45%) SAN
4 2 (1.15%) DHCP
4 2 (1.15%) DNS
4 2 (1.15%) Internet
5 1 (0.57%) BGP
5 1 (0.57%) Cisco Wireless
5 1 (0.57%) Fibre Channel
5 1 (0.57%) IP Telephony
5 1 (0.57%) IPsec
5 1 (0.57%) MPLS
5 1 (0.57%) Multicast
5 1 (0.57%) Wireless
Database & Business Intelligence
1 13 (7.47%) MS Access
2 10 (5.75%) SQL Server
3 9 (5.17%) Hadoop
4 8 (4.60%) Big Data
5 3 (1.72%) Apache Hive
5 3 (1.72%) HBase
5 3 (1.72%) MongoDB
5 3 (1.72%) Redis
5 3 (1.72%) SQL Server 2012
6 2 (1.15%) BusinessObjects
6 2 (1.15%) Data Lake
6 2 (1.15%) Oracle Database
6 2 (1.15%) SQL Server 2008
7 1 (0.57%) Apache Cassandra
7 1 (0.57%) Data Warehouse
7 1 (0.57%) DB2
7 1 (0.57%) NoSQL
7 1 (0.57%) Oracle Database 12c
7 1 (0.57%) Oracle Reports
7 1 (0.57%) SQL Server 2000
Development Applications
1 20 (11.49%) MSTest
1 20 (11.49%) NUnit
2 8 (4.60%) JIRA
3 7 (4.02%) Visual Studio
4 6 (3.45%) Git (software)
4 6 (3.45%) Visual Studio Team System
5 1 (0.57%) Selenium
5 1 (0.57%) SoapUI
5 1 (0.57%) Team Foundation Server
General
1 60 (34.48%) Finance
2 24 (13.79%) Billing
3 21 (12.07%) Local Government
4 16 (9.20%) Marketing
5 15 (8.62%) Military
6 10 (5.75%) Back Office
7 9 (5.17%) Electronics
7 9 (5.17%) Retail
8 5 (2.87%) Law
8 5 (2.87%) Legal
9 3 (1.72%) Publishing
9 3 (1.72%) Telecoms
10 1 (0.57%) Automotive
Job Titles
1 40 (22.99%) Analyst
2 20 (11.49%) .NET Software Engineer
2 20 (11.49%) C# Software Engineer
2 20 (11.49%) Software Engineer
3 18 (10.34%) Service Analyst
4 16 (9.20%) Service Manager
5 15 (8.62%) Delivery Manager
5 15 (8.62%) Services Delivery Analyst
6 13 (7.47%) 2nd Line Support
7 12 (6.90%) Architect
8 11 (6.32%) Report Analyst
8 11 (6.32%) Services Delivery Manager
9 8 (4.60%) IT Manager
10 7 (4.02%) Service Desk Team Leader
10 7 (4.02%) Team Leader
11 6 (3.45%) IT Analyst
11 6 (3.45%) Software Architect
12 5 (2.87%) Asset Management Analyst
12 5 (2.87%) DevOps Engineer
12 5 (2.87%) Infrastructure Delivery Manager
Libraries, Frameworks & Software Standards
1 32 (18.39%) .NET
2 26 (14.94%) ASP.NET
3 24 (13.79%) Web Services
4 21 (12.07%) CSS
4 21 (12.07%) HTML
5 20 (11.49%) jQuery
5 20 (11.49%) LINQ
5 20 (11.49%) RESTful
5 20 (11.49%) Silverlight
5 20 (11.49%) SOAP
5 20 (11.49%) WCF
5 20 (11.49%) WF
5 20 (11.49%) WPF
5 20 (11.49%) XML
5 20 (11.49%) XSLT
6 6 (3.45%) ASP.NET MVC
7 5 (2.87%) COM
8 3 (1.72%) Apache Tez
8 3 (1.72%) Kafka
9 1 (0.57%) LDAP
Miscellaneous
1 34 (19.54%) Management Information System
2 15 (8.62%) Analytical Skills
2 15 (8.62%) Driving Licence
3 8 (4.60%) e-Learning
3 8 (4.60%) Replication
4 7 (4.02%) Fat Client
4 7 (4.02%) Thin Client
5 6 (3.45%) Enterprise Software
5 6 (3.45%) Greenfield Project
6 2 (1.15%) Clustering
6 2 (1.15%) Data Centre
7 1 (0.57%) Analytical Mindset
7 1 (0.57%) Enterprise Storage
7 1 (0.57%) Graphic Design
7 1 (0.57%) Mobile App
7 1 (0.57%) Self-Motivation
Operating Systems
1 34 (19.54%) Windows
2 16 (9.20%) Windows Server 2008
2 16 (9.20%) Windows Server 2012
3 12 (6.90%) Unix
3 12 (6.90%) Windows Server
4 11 (6.32%) Linux
5 6 (3.45%) Red Hat Enterprise Linux
6 3 (1.72%) Android
7 1 (0.57%) Windows 7
Processes & Methodologies
1 72 (41.38%) ITIL
2 45 (25.86%) Agile Software Development
3 28 (16.09%) Mathematics
4 27 (15.52%) Incident Management
4 27 (15.52%) Problem-Solving
5 25 (14.37%) Software Engineering
6 24 (13.79%) Service Management
7 23 (13.22%) OO
7 23 (13.22%) Scrum
8 22 (12.64%) Process Improvement
8 22 (12.64%) UML
9 21 (12.07%) Continuous Integration
9 21 (12.07%) Problem Management
10 20 (11.49%) DSDM
10 20 (11.49%) Logistics
10 20 (11.49%) MVVM
10 20 (11.49%) RUP
10 20 (11.49%) Use Case
11 18 (10.34%) ITIL V3
12 17 (9.77%) Knowledge Management
Programming Languages
1 43 (24.71%) SQL
2 31 (17.82%) C
3 29 (16.67%) C#
4 27 (15.52%) Java
5 23 (13.22%) JavaScript
6 21 (12.07%) C++
6 21 (12.07%) PL/SQL
6 21 (12.07%) T-SQL
7 14 (8.05%) VBA
8 7 (4.02%) VB
9 6 (3.45%) Python
10 4 (2.30%) Perl
10 4 (2.30%) PHP
11 3 (1.72%) Bash Shell
11 3 (1.72%) R
12 2 (1.15%) PowerShell
13 1 (0.57%) ANSI SQL
13 1 (0.57%) Groovy
13 1 (0.57%) Ruby
Qualifications
1 20 (11.49%) Degree
2 17 (9.77%) SC Cleared
2 17 (9.77%) Security Cleared
3 11 (6.32%) Microsoft Certification
4 10 (5.75%) A+ Certification
4 10 (5.75%) MCDST
5 5 (2.87%) ITIL Foundation Certificate
6 4 (2.30%) ITIL Certification
7 3 (1.72%) HNC
7 3 (1.72%) HND
7 3 (1.72%) PRINCE2 Certification
7 3 (1.72%) Six Sigma Yellow Belt
8 2 (1.15%) AWS Certification
9 1 (0.57%) CCIE
9 1 (0.57%) CCNP
9 1 (0.57%) Cisco Certification
9 1 (0.57%) MCSA
9 1 (0.57%) MCSE
Quality Assurance & Compliance
1 25 (14.37%) SLA
2 4 (2.30%) PMO
3 3 (1.72%) Data Quality
4 2 (1.15%) ISO/IEC 20000
5 1 (0.57%) GDPR
5 1 (0.57%) ISO 9001
5 1 (0.57%) QA
5 1 (0.57%) Sarbanes-Oxley
System Software
1 11 (6.32%) VMware Infrastructure
2 3 (1.72%) Active Directory
2 3 (1.72%) HDFS
3 1 (0.57%) Docker
3 1 (0.57%) Hyper-V
3 1 (0.57%) Microsoft App-V
3 1 (0.57%) XenApp
Systems Management
1 6 (3.45%) Puppet
2 5 (2.87%) AirWatch
2 5 (2.87%) Ansible
2 5 (2.87%) Aspera SmartTrack
2 5 (2.87%) SCCM
3 3 (1.72%) Cacti
3 3 (1.72%) Munin
3 3 (1.72%) ZABBIX
4 1 (0.57%) Data Guard
4 1 (0.57%) Enterprise Manager Cloud Control
4 1 (0.57%) Failover Clustering
4 1 (0.57%) Microsoft Clustering
4 1 (0.57%) Oracle RMAN
Vendors
1 48 (27.59%) Xerox
2 42 (24.14%) Microsoft
3 17 (9.77%) VMware
4 12 (6.90%) Cisco
5 11 (6.32%) SAP
6 9 (5.17%) Apple
6 9 (5.17%) Citrix
6 9 (5.17%) Dell
7 7 (4.02%) Remedy
7 7 (4.02%) ServiceNow
8 6 (3.45%) Red Hat
9 5 (2.87%) Adobe
9 5 (2.87%) BMC
10 3 (1.72%) Oracle
10 3 (1.72%) SaltStack
10 3 (1.72%) Samsung
11 2 (1.15%) ATG
11 2 (1.15%) hybris
11 2 (1.15%) JD Edwards
12 1 (0.57%) TOWER Software