Period
to 19 February 2018

The following table provides summary statistics for permanent job vacancies advertised in Leeds with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 19 February 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
6 months to
19 Feb 2018
Same period 2017 Same period 2016
Rank 67 95 72
Rank change year-on-year +28 -23 -22
Permanent jobs citing Service Delivery 173 149 259
As % of all permanent IT jobs advertised in Leeds 3.50% 2.83% 3.78%
As % of the Processes & Methodologies category 3.76% 3.14% 4.18%
Number of salaries quoted 139 124 237
Leeds median annual salary £40,000 £43,000 £50,000
Median salary % change year-on-year -6.98% -14.00% +17.65%
10th Percentile £21,100 £29,300 £34,000
90th Percentile £58,000 £55,000 £77,500
West Yorkshire median annual salary £37,500 £45,000 £45,000
% change year-on-year -16.67% - +12.50%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leeds with a requirement for process or methodology skills.

All Process and Methodology Skills
Leeds
Permanent vacancies with a requirement for process or methodology skills 4,601 4,748 6,190
As % of all permanent IT jobs advertised in Leeds 93.06% 90.30% 90.36%
Number of salaries quoted 3,904 4,103 5,047
Leeds median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - +6.25%
10th Percentile £30,000 £26,750 £27,500
90th Percentile £62,500 £60,000 £61,250
West Yorkshire median annual salary £43,000 £42,500 £42,000
% change year-on-year +1.18% +1.19% +5.00%

Service Delivery
Job Vacancy Trend in Leeds

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Leeds.

Job vacancy trend for Service Delivery in Leeds

Service Delivery
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Leeds.

Salary trend for Service Delivery in Leeds

Service Delivery
Salary Histogram in Leeds

The salary distribution of IT jobs citing Service Delivery in Leeds over the 6 months to 19 February 2018.

Salary histogram for Service Delivery in Leeds

For the 6 months to 19 February 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leeds region with a requirement for Service Delivery.

1 86 (49.71%) ITIL
2 58 (33.53%) Finance
3 48 (27.75%) Agile Software Development
4 40 (23.12%) Windows
4 40 (23.12%) SQL
5 34 (19.65%) Service Management
6 27 (15.61%) .NET
7 26 (15.03%) Java
8 25 (14.45%) JavaScript
8 25 (14.45%) C#
9 24 (13.87%) HTML
9 24 (13.87%) CSS
9 24 (13.87%) Microsoft
9 24 (13.87%) Software Engineering
9 24 (13.87%) Scrum
9 24 (13.87%) Xerox
10 23 (13.29%) Continuous Integration
10 23 (13.29%) Windows Server 2008
10 23 (13.29%) Windows Server 2012
10 23 (13.29%) Incident Management
10 23 (13.29%) SOAP
10 23 (13.29%) Web Services
10 23 (13.29%) XML
10 23 (13.29%) OO
10 23 (13.29%) C++
10 23 (13.29%) T-SQL
11 22 (12.72%) PL/SQL
11 22 (12.72%) XSLT
11 22 (12.72%) ASP.NET
11 22 (12.72%) RUP

Service Delivery
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (2.89%) MS Exchange
2 3 (1.73%) Apache Spark
2 3 (1.73%) SharePoint
3 1 (0.58%) Apache
3 1 (0.58%) Apache Solr
3 1 (0.58%) Elasticsearch
3 1 (0.58%) Oracle SOA Suite
Applications
1 18 (10.40%) Microsoft Office
2 17 (9.83%) Microsoft Excel
3 6 (3.47%) Microsoft PowerPoint
4 2 (1.16%) Microsoft Project
4 2 (1.16%) MS Visio
Business Applications
1 2 (1.16%) Cognos Planning
1 2 (1.16%) Elite 3E
1 2 (1.16%) Remedy ITSM
2 1 (0.58%) Dynamics AX
2 1 (0.58%) Dynamics NAV
2 1 (0.58%) Exchequer
2 1 (0.58%) Sage X3
2 1 (0.58%) SAP Business One
Cloud Services
1 6 (3.47%) Office 365
2 2 (1.16%) Amazon AWS
2 2 (1.16%) Microsoft Azure
2 2 (1.16%) SaaS
3 1 (0.58%) Cloud Computing
3 1 (0.58%) IaaS
3 1 (0.58%) OneDrive
Communications & Networking
1 20 (11.56%) TCP/IP
2 18 (10.40%) WAN
3 16 (9.25%) LAN
4 5 (2.89%) DHCP
4 5 (2.89%) DNS
4 5 (2.89%) SAN
5 4 (2.31%) Firewall
6 3 (1.73%) Cisco ASA
7 2 (1.16%) MPLS
7 2 (1.16%) VoIP
7 2 (1.16%) Wireless
8 1 (0.58%) BGP
8 1 (0.58%) Cisco Wireless
8 1 (0.58%) Fibre Channel
8 1 (0.58%) IP Telephony
8 1 (0.58%) IPsec
8 1 (0.58%) Junos
8 1 (0.58%) Network Security
8 1 (0.58%) Remote Desktop
8 1 (0.58%) VPN
Database & Business Intelligence
1 4 (2.31%) MS Access
2 3 (1.73%) Big Data
2 3 (1.73%) Hadoop
2 3 (1.73%) Oracle Database
2 3 (1.73%) Oracle Reports
2 3 (1.73%) SQL Server
3 1 (0.58%) Apache Hive
3 1 (0.58%) Data Lake
3 1 (0.58%) HBase
3 1 (0.58%) MongoDB
3 1 (0.58%) Redis
3 1 (0.58%) SQL Server 2000
3 1 (0.58%) SQL Server 2012
Development Applications
1 22 (12.72%) MSTest
1 22 (12.72%) NUnit
2 3 (1.73%) Git (software)
General
1 58 (33.53%) Finance
2 19 (10.98%) Military
3 18 (10.40%) Billing
4 15 (8.67%) Retail
5 13 (7.51%) Marketing
6 6 (3.47%) Local Government
7 5 (2.89%) Legal
8 4 (2.31%) Electronics
9 3 (1.73%) Telecoms
10 2 (1.16%) Back Office
11 1 (0.58%) Automotive
11 1 (0.58%) Law
Job Titles
1 42 (24.28%) Analyst
2 22 (12.72%) .NET Software Engineer
2 22 (12.72%) C# Software Engineer
2 22 (12.72%) Software Engineer
3 21 (12.14%) Service Analyst
4 19 (10.98%) Service Manager
5 18 (10.40%) IT Manager
6 14 (8.09%) Services Delivery Analyst
7 13 (7.51%) 2nd Line Support
7 13 (7.51%) Services Delivery Manager
8 12 (6.94%) Technical Support
9 11 (6.36%) ITIL Manager
9 11 (6.36%) Support Engineer
9 11 (6.36%) Technical Leader
10 9 (5.20%) 2nd Line Engineer
10 9 (5.20%) Delivery Manager
11 8 (4.62%) 2nd Line Support Engineer
12 7 (4.05%) IT Services Manager
12 7 (4.05%) ITIL Service Delivery Manager
12 7 (4.05%) Technical Analyst
Libraries, Frameworks & Software Standards
1 27 (15.61%) .NET
2 24 (13.87%) CSS
2 24 (13.87%) HTML
3 23 (13.29%) SOAP
3 23 (13.29%) Web Services
3 23 (13.29%) XML
4 22 (12.72%) ASP.NET
4 22 (12.72%) jQuery
4 22 (12.72%) LINQ
4 22 (12.72%) RESTful
4 22 (12.72%) Silverlight
4 22 (12.72%) WCF
4 22 (12.72%) WF
4 22 (12.72%) WPF
4 22 (12.72%) XSLT
5 2 (1.16%) COM
6 1 (0.58%) JSON
6 1 (0.58%) Kafka
6 1 (0.58%) LDAP
6 1 (0.58%) Oracle Fusion
Miscellaneous
1 18 (10.40%) Management Information System
2 16 (9.25%) Replication
3 15 (8.67%) Fat Client
3 15 (8.67%) Thin Client
4 11 (6.36%) Analytical Skills
5 5 (2.89%) Driving Licence
6 4 (2.31%) e-Learning
7 2 (1.16%) Clustering
7 2 (1.16%) Data Centre
7 2 (1.16%) Enterprise Software
7 2 (1.16%) Foreign Exchange (FX)
8 1 (0.58%) Analytical Mindset
8 1 (0.58%) Digital Signage
8 1 (0.58%) Enterprise Storage
8 1 (0.58%) User Experience
8 1 (0.58%) Video Conferencing
8 1 (0.58%) Video\Live Streaming
Operating Systems
1 40 (23.12%) Windows
2 23 (13.29%) Windows Server 2008
2 23 (13.29%) Windows Server 2012
3 18 (10.40%) Windows Server
4 9 (5.20%) Linux
5 4 (2.31%) Android
6 3 (1.73%) Red Hat Enterprise Linux
7 2 (1.16%) Mac OS
7 2 (1.16%) Windows 10
8 1 (0.58%) Windows 7
8 1 (0.58%) Windows 8
Processes & Methodologies
1 86 (49.71%) ITIL
2 48 (27.75%) Agile Software Development
3 34 (19.65%) Service Management
4 24 (13.87%) Scrum
4 24 (13.87%) Software Engineering
5 23 (13.29%) Continuous Integration
5 23 (13.29%) Incident Management
5 23 (13.29%) OO
6 22 (12.72%) Continuous Improvement
6 22 (12.72%) DSDM
6 22 (12.72%) MVVM
6 22 (12.72%) RUP
6 22 (12.72%) UML
6 22 (12.72%) Use Case
7 21 (12.14%) Project Management
8 19 (10.98%) Configuration Management
8 19 (10.98%) Presales
9 18 (10.40%) Stakeholder Management
10 17 (9.83%) Change Management
10 17 (9.83%) Problem Management
Programming Languages
1 40 (23.12%) SQL
2 26 (15.03%) Java
3 25 (14.45%) C#
3 25 (14.45%) JavaScript
4 23 (13.29%) C++
4 23 (13.29%) T-SQL
5 22 (12.72%) PL/SQL
6 9 (5.20%) C
7 4 (2.31%) Python
7 4 (2.31%) VBA
8 2 (1.16%) PowerShell
8 2 (1.16%) VB
9 1 (0.58%) Groovy
9 1 (0.58%) Perl
9 1 (0.58%) PHP
9 1 (0.58%) R
9 1 (0.58%) Ruby
Qualifications
1 19 (10.98%) SC Cleared
1 19 (10.98%) Security Cleared
2 11 (6.36%) ITIL Certification
2 11 (6.36%) ITIL Foundation Certificate
3 7 (4.05%) Microsoft Certification
4 6 (3.47%) Degree
5 5 (2.89%) Cisco Certification
6 4 (2.31%) A+ Certification
6 4 (2.31%) CCNA
6 4 (2.31%) MCDST
7 3 (1.73%) HNC
7 3 (1.73%) HND
7 3 (1.73%) MCSA
7 3 (1.73%) MCSE
8 1 (0.58%) AWS Certification
8 1 (0.58%) CCIE
8 1 (0.58%) CCNP
8 1 (0.58%) CCSA
8 1 (0.58%) JNCIA
8 1 (0.58%) PRINCE2 Certification
Quality Assurance & Compliance
1 15 (8.67%) SLA
2 4 (2.31%) ISO/IEC 20000
2 4 (2.31%) PMO
3 3 (1.73%) GDPR
3 3 (1.73%) ISO/IEC 27001
4 2 (1.16%) ISO 9001
5 1 (0.58%) Data Quality
5 1 (0.58%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
5 1 (0.58%) PCI DSS
5 1 (0.58%) QA
5 1 (0.58%) Sarbanes-Oxley
System Software
1 18 (10.40%) VMware Infrastructure
2 9 (5.20%) Active Directory
3 2 (1.16%) Hyper-V
4 1 (0.58%) Docker
4 1 (0.58%) HDFS
4 1 (0.58%) Microsoft Virtual Server
4 1 (0.58%) Virtual Servers
4 1 (0.58%) XenApp
4 1 (0.58%) XenDesktop
Systems Management
1 5 (2.89%) Puppet
2 2 (1.16%) AirWatch
2 2 (1.16%) Aspera SmartTrack
2 2 (1.16%) SCCM
3 1 (0.58%) Ansible
3 1 (0.58%) Failover Clustering
3 1 (0.58%) Microsoft Clustering
Vendors
1 24 (13.87%) Microsoft
1 24 (13.87%) Xerox
2 20 (11.56%) VMware
3 18 (10.40%) Citrix
4 14 (8.09%) ServiceNow
5 10 (5.78%) Cisco
6 6 (3.47%) Oracle
6 6 (3.47%) SAP
7 4 (2.31%) Apple
7 4 (2.31%) Dell
7 4 (2.31%) Splunk
8 3 (1.73%) CA
8 3 (1.73%) CheckPoint
8 3 (1.73%) Mercator
8 3 (1.73%) Red Hat
8 3 (1.73%) Samsung
9 2 (1.16%) BMC
9 2 (1.16%) Cognos
9 2 (1.16%) Remedy
9 2 (1.16%) Sage