Period
to 18 August 2018

The following table provides summary statistics for permanent job vacancies advertised in Leeds with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 18 August 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
6 months to
18 Aug 2018
Same period 2017 Same period 2016
Rank 72 113 76
Rank change year-on-year +41 -37 +3
Permanent jobs citing Service Delivery 158 125 210
As % of all permanent IT jobs advertised in Leeds 3.51% 2.52% 3.63%
As % of the Processes & Methodologies category 3.78% 2.68% 3.88%
Number of salaries quoted 126 111 166
Leeds median annual salary £38,750 £47,500 £50,000
Median salary % change year-on-year -18.42% -5.00% -
10th Percentile £19,375 £25,750 £29,000
90th Percentile £57,500 £58,000 £66,250
West Yorkshire median annual salary £41,250 £45,000 £47,500
% change year-on-year -8.33% -5.26% -5.00%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leeds with a requirement for process or methodology skills.

All Process and Methodology Skills
Leeds
Permanent vacancies with a requirement for process or methodology skills 4,175 4,668 5,416
As % of all permanent IT jobs advertised in Leeds 92.63% 94.02% 93.65%
Number of salaries quoted 3,502 3,950 4,451
Leeds median annual salary £45,000 £45,000 £42,000
Median salary % change year-on-year - +7.14% -1.18%
10th Percentile £27,500 £26,750 £26,250
90th Percentile £65,000 £63,750 £62,500
West Yorkshire median annual salary £45,000 £42,500 £40,000
% change year-on-year +5.88% +6.25% -

Service Delivery
Job Vacancy Trend in Leeds

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Leeds.

Job vacancy trend for Service Delivery in Leeds

Service Delivery
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Leeds.

Salary trend for Service Delivery in Leeds

Service Delivery
Salary Histogram in Leeds

The salary distribution of IT jobs citing Service Delivery in Leeds over the 6 months to 18 August 2018.

Salary histogram for Service Delivery in Leeds

For the 6 months to 18 August 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leeds region with a requirement for Service Delivery.

1 62 (39.24%) ITIL
2 51 (32.28%) Finance
3 46 (29.11%) Microsoft Excel
4 45 (28.48%) Microsoft
5 43 (27.22%) Xerox
6 42 (26.58%) Microsoft Office
6 42 (26.58%) SQL
7 38 (24.05%) Agile Software Development
8 34 (21.52%) Windows
9 30 (18.99%) .NET
10 29 (18.35%) Management Information System
11 28 (17.72%) SLA
12 27 (17.09%) C
12 27 (17.09%) C#
13 25 (15.82%) ASP.NET
13 25 (15.82%) Mathematics
14 24 (15.19%) Java
15 22 (13.92%) Web Services
15 22 (13.92%) Software Engineering
15 22 (13.92%) Incident Management
16 21 (13.29%) Problem Management
16 21 (13.29%) JavaScript
16 21 (13.29%) UML
16 21 (13.29%) OO
16 21 (13.29%) Scrum
16 21 (13.29%) Problem-Solving
17 20 (12.66%) PL/SQL
17 20 (12.66%) Billing
18 19 (12.03%) NUnit
18 19 (12.03%) WCF

Service Delivery
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (5.06%) Apache Solr
1 8 (5.06%) Elasticsearch
1 8 (5.06%) MS Exchange
2 7 (4.43%) SharePoint
3 5 (3.16%) Apache Spark
4 2 (1.27%) Confluence
4 2 (1.27%) Exchange Server 2007
4 2 (1.27%) Exchange Server 2010
4 2 (1.27%) Exchange Server 2013
4 2 (1.27%) IIS
5 1 (0.63%) Apache
Applications
1 46 (29.11%) Microsoft Excel
2 42 (26.58%) Microsoft Office
3 4 (2.53%) Microsoft Project
4 2 (1.27%) MS Visio
Business Applications
1 5 (3.16%) Remedy ITSM
2 2 (1.27%) assyst
2 2 (1.27%) Dynamics AX
2 2 (1.27%) NetSuite
Cloud Services
1 16 (10.13%) Amazon AWS
2 15 (9.49%) Microsoft Azure
3 7 (4.43%) SaaS
4 2 (1.27%) SuccessFactors
5 1 (0.63%) Akamai
5 1 (0.63%) Cloud Computing
5 1 (0.63%) Google Analytics
5 1 (0.63%) Office 365
Communications & Networking
1 10 (6.33%) LAN
1 10 (6.33%) WAN
2 6 (3.80%) Intranet
3 5 (3.16%) SAN
4 3 (1.90%) TCP/IP
5 2 (1.27%) DHCP
5 2 (1.27%) DNS
5 2 (1.27%) Internet
6 1 (0.63%) VPN
6 1 (0.63%) Wireless
Database & Business Intelligence
1 15 (9.49%) SQL Server
2 9 (5.70%) MS Access
3 6 (3.80%) Hadoop
4 5 (3.16%) Big Data
5 2 (1.27%) Apache Hive
5 2 (1.27%) BusinessObjects
5 2 (1.27%) HBase
5 2 (1.27%) MongoDB
5 2 (1.27%) Redis
5 2 (1.27%) SQL Server 2008
5 2 (1.27%) SQL Server 2012
6 1 (0.63%) Apache Cassandra
6 1 (0.63%) Data Lake
6 1 (0.63%) Data Warehouse
6 1 (0.63%) DB2
6 1 (0.63%) NoSQL
6 1 (0.63%) Oracle Database
6 1 (0.63%) Oracle Database 12c
6 1 (0.63%) SAP Data Services
Development Applications
1 19 (12.03%) MSTest
1 19 (12.03%) NUnit
2 8 (5.06%) JIRA
3 7 (4.43%) Visual Studio
4 6 (3.80%) Git (software)
4 6 (3.80%) Visual Studio Team System
5 1 (0.63%) Selenium
5 1 (0.63%) SoapUI
5 1 (0.63%) Team Foundation Server
General
1 51 (32.28%) Finance
2 20 (12.66%) Billing
3 16 (10.13%) Local Government
4 15 (9.49%) Marketing
4 15 (9.49%) Telecoms
5 11 (6.96%) Back Office
5 11 (6.96%) Retail
6 9 (5.70%) Military
7 7 (4.43%) Electronics
8 5 (3.16%) Law
9 4 (2.53%) Legal
10 3 (1.90%) Publishing
11 2 (1.27%) Banking
Job Titles
1 39 (24.68%) Analyst
2 19 (12.03%) .NET Software Engineer
2 19 (12.03%) C# Software Engineer
2 19 (12.03%) Software Engineer
3 16 (10.13%) Service Analyst
4 12 (7.59%) Delivery Manager
5 10 (6.33%) Architect
5 10 (6.33%) Report Analyst
5 10 (6.33%) Service Manager
6 9 (5.70%) Administrator
6 9 (5.70%) DevOps Administrator
6 9 (5.70%) DevOps Engineer
6 9 (5.70%) DevOps Systems Engineer
6 9 (5.70%) Linux Administrator
6 9 (5.70%) Linux DevOps Administrator
6 9 (5.70%) Linux DevOps Engineer
6 9 (5.70%) Linux Engineer
6 9 (5.70%) Linux Systems Administrator
6 9 (5.70%) Linux Systems Engineer
6 9 (5.70%) Systems Administrator
Libraries, Frameworks & Software Standards
1 30 (18.99%) .NET
2 25 (15.82%) ASP.NET
3 22 (13.92%) Web Services
4 19 (12.03%) CSS
4 19 (12.03%) HTML
4 19 (12.03%) jQuery
4 19 (12.03%) LINQ
4 19 (12.03%) RESTful
4 19 (12.03%) Silverlight
4 19 (12.03%) SOAP
4 19 (12.03%) WCF
4 19 (12.03%) WF
4 19 (12.03%) WPF
4 19 (12.03%) XML
4 19 (12.03%) XSLT
5 6 (3.80%) ASP.NET MVC
5 6 (3.80%) Elastic Stack
5 6 (3.80%) Lucene
6 3 (1.90%) COM
7 2 (1.27%) React Native
Miscellaneous
1 29 (18.35%) Management Information System
2 13 (8.23%) Analytical Skills
2 13 (8.23%) Driving Licence
3 8 (5.06%) e-Learning
4 7 (4.43%) Enterprise Software
5 6 (3.80%) Greenfield Project
6 5 (3.16%) Data Centre
7 3 (1.90%) Fat Client
7 3 (1.90%) Replication
7 3 (1.90%) Thin Client
8 1 (0.63%) Graphic Design
8 1 (0.63%) Mobile App
8 1 (0.63%) Self-Motivation
Operating Systems
1 34 (21.52%) Windows
2 19 (12.03%) Linux
3 18 (11.39%) Unix
4 13 (8.23%) Windows Server
5 10 (6.33%) Windows Server 2008
5 10 (6.33%) Windows Server 2012
6 3 (1.90%) Red Hat Enterprise Linux
7 2 (1.27%) Windows 7
8 1 (0.63%) Windows 2000 Server
8 1 (0.63%) Windows Server 2003
8 1 (0.63%) Windows XP
Processes & Methodologies
1 62 (39.24%) ITIL
2 38 (24.05%) Agile Software Development
3 25 (15.82%) Mathematics
4 22 (13.92%) Incident Management
4 22 (13.92%) Software Engineering
5 21 (13.29%) OO
5 21 (13.29%) Problem Management
5 21 (13.29%) Problem-Solving
5 21 (13.29%) Scrum
5 21 (13.29%) UML
6 19 (12.03%) Continuous Integration
6 19 (12.03%) DSDM
6 19 (12.03%) MVVM
6 19 (12.03%) RUP
6 19 (12.03%) Service Management
6 19 (12.03%) Use Case
7 18 (11.39%) Coaching
7 18 (11.39%) Logistics
7 18 (11.39%) Process Improvement
8 15 (9.49%) DevOps
Programming Languages
1 42 (26.58%) SQL
2 27 (17.09%) C
2 27 (17.09%) C#
3 24 (15.19%) Java
4 21 (13.29%) JavaScript
5 20 (12.66%) PL/SQL
6 19 (12.03%) C++
6 19 (12.03%) T-SQL
7 11 (6.96%) Python
8 10 (6.33%) VBA
9 9 (5.70%) Bash Shell
9 9 (5.70%) Perl
9 9 (5.70%) PHP
10 6 (3.80%) VB
11 2 (1.27%) R
12 1 (0.63%) ANSI SQL
Qualifications
1 15 (9.49%) Degree
2 11 (6.96%) SC Cleared
2 11 (6.96%) Security Cleared
3 8 (5.06%) A+ Certification
3 8 (5.06%) MCDST
3 8 (5.06%) Microsoft Certification
4 5 (3.16%) ITIL Certification
5 3 (1.90%) ITIL Foundation Certificate
6 2 (1.27%) PRINCE2 Certification
6 2 (1.27%) Six Sigma Yellow Belt
7 1 (0.63%) AWS Certification
Quality Assurance & Compliance
1 28 (17.72%) SLA
2 6 (3.80%) ISO/IEC 20000
2 6 (3.80%) ISO/IEC 27001
3 2 (1.27%) Data Quality
3 2 (1.27%) PMO
System Software
1 12 (7.59%) Active Directory
2 11 (6.96%) VMware Infrastructure
3 6 (3.80%) Docker
4 2 (1.27%) HDFS
5 1 (0.63%) Microsoft App-V
5 1 (0.63%) XenApp
Systems Management
1 10 (6.33%) Ansible
1 10 (6.33%) Puppet
2 9 (5.70%) Cacti
2 9 (5.70%) Munin
2 9 (5.70%) ZABBIX
3 5 (3.16%) AirWatch
3 5 (3.16%) Aspera SmartTrack
3 5 (3.16%) SCCM
4 1 (0.63%) Data Guard
4 1 (0.63%) Enterprise Manager Cloud Control
4 1 (0.63%) Oracle RMAN
Vendors
1 45 (28.48%) Microsoft
2 43 (27.22%) Xerox
3 17 (10.76%) VMware
4 14 (8.86%) Cisco
5 9 (5.70%) SaltStack
6 8 (5.06%) SAP
7 7 (4.43%) Apple
7 7 (4.43%) Dell
7 7 (4.43%) Remedy
8 5 (3.16%) Adobe
8 5 (3.16%) BMC
8 5 (3.16%) ServiceNow
9 4 (2.53%) Citrix
10 3 (1.90%) Red Hat
11 2 (1.27%) ATG
11 2 (1.27%) hybris
11 2 (1.27%) JD Edwards
11 2 (1.27%) Oracle
12 1 (0.63%) Capita
12 1 (0.63%) TOWER Software