Period
to 25 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Leeds with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 25 November 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
6 months to
25 Nov 2017
Same period 2016 Same period 2015
Rank 71 86 66
Rank change year-on-year +15 -20 -10
Permanent jobs citing Service Delivery 177 177 269
As % of all permanent IT jobs advertised in Leeds 3.59% 3.24% 3.88%
As % of the Processes & Methodologies category 3.89% 3.56% 4.22%
Number of salaries quoted 148 144 226
Leeds median annual salary £40,000 £42,750 £47,500
Median salary % change year-on-year -6.43% -10.00% +11.76%
10th Percentile £24,850 £29,300 £32,875
90th Percentile £58,600 £57,125 £63,125
West Yorkshire median annual salary £40,000 £43,000 £45,000
% change year-on-year -6.98% -4.44% +4.65%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leeds with a requirement for process or methodology skills.

All Process and Methodology Skills
Leeds
Permanent vacancies with a requirement for process or methodology skills 4554 4965 6379
As % of all permanent IT jobs advertised in Leeds 92.24% 90.88% 91.93%
Number of salaries quoted 3829 4253 5083
Leeds median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - +6.25%
10th Percentile £27,700 £26,250 £27,000
90th Percentile £62,500 £62,500 £61,000
West Yorkshire median annual salary £42,500 £42,500 £42,500

Service Delivery
Job Vacancy Trend in Leeds

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Leeds.

Job vacancy trend for Service Delivery in Leeds

Service Delivery
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Leeds.

Salary trend for Service Delivery in Leeds

Service Delivery
Salary Histogram in Leeds

The salary distribution of IT jobs citing Service Delivery in Leeds over the 6 months to 25 November 2017.

Salary histogram for Service Delivery in Leeds

For the 6 months to 25 November 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leeds region with a requirement for Service Delivery.

1 73 (41.24%) ITIL
2 55 (31.07%) Agile Software Development
3 51 (28.81%) Finance
4 47 (26.55%) Windows
5 40 (22.60%) SQL
6 33 (18.64%) Microsoft
7 32 (18.08%) Service Management
8 31 (17.51%) Scrum
9 28 (15.82%) HTML
9 28 (15.82%) JavaScript
9 28 (15.82%) CSS
10 27 (15.25%) Java
10 27 (15.25%) C#
10 27 (15.25%) jQuery
11 26 (14.69%) Windows Server 2008
11 26 (14.69%) OO
11 26 (14.69%) DSDM
11 26 (14.69%) VMware
12 25 (14.12%) Software Engineering
12 25 (14.12%) SOAP
12 25 (14.12%) XML
12 25 (14.12%) .NET
12 25 (14.12%) RESTful
12 25 (14.12%) Windows Server 2012
13 24 (13.56%) Use Case
13 24 (13.56%) Continuous Integration
13 24 (13.56%) WCF
13 24 (13.56%) WPF
13 24 (13.56%) WF
13 24 (13.56%) Silverlight

Service Delivery
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (5.08%) MS Exchange
2 4 (2.26%) Exchange Server 2007
2 4 (2.26%) Exchange Server 2010
2 4 (2.26%) Exchange Server 2013
3 3 (1.69%) SharePoint
4 1 (0.56%) Apache
4 1 (0.56%) nginx
4 1 (0.56%) Oracle SOA Suite
4 1 (0.56%) SAS
Applications
1 22 (12.43%) Microsoft Office
2 11 (6.21%) Microsoft Excel
3 3 (1.69%) Microsoft PowerPoint
4 2 (1.13%) Microsoft Project
4 2 (1.13%) MS Visio
Business Applications
1 2 (1.13%) Cognos Planning
1 2 (1.13%) Remedy ITSM
2 1 (0.56%) Dynamics AX
2 1 (0.56%) Dynamics NAV
2 1 (0.56%) Exchequer
2 1 (0.56%) SAP Business One
Cloud Services
1 8 (4.52%) Office 365
2 4 (2.26%) Microsoft Azure
3 3 (1.69%) Amazon AWS
4 2 (1.13%) GitHub
4 2 (1.13%) OneDrive
4 2 (1.13%) SaaS
5 1 (0.56%) Cloud Computing
5 1 (0.56%) IaaS
Communications & Networking
1 17 (9.60%) TCP/IP
2 16 (9.04%) WAN
3 14 (7.91%) LAN
4 9 (5.08%) VoIP
5 8 (4.52%) SAN
6 7 (3.95%) Firewall
6 7 (3.95%) VPN
7 6 (3.39%) DHCP
7 6 (3.39%) DNS
8 3 (1.69%) Cisco ASA
8 3 (1.69%) MPLS
9 2 (1.13%) Remote Desktop
9 2 (1.13%) Skype
9 2 (1.13%) Unified Communications
9 2 (1.13%) Wireless
10 1 (0.56%) Cisco Wireless
10 1 (0.56%) IP Telephony
10 1 (0.56%) IPsec
10 1 (0.56%) Multicast
10 1 (0.56%) Network Security
Database & Business Intelligence
1 7 (3.95%) SQL Server
2 4 (2.26%) Data Warehouse
2 4 (2.26%) SQL Server 2008
2 4 (2.26%) SQL Server 2012
3 3 (1.69%) Oracle Database
3 3 (1.69%) Oracle Reports
4 2 (1.13%) NoSQL
5 1 (0.56%) RDBMS
5 1 (0.56%) Relational Database
5 1 (0.56%) SAS Enterprise Guide
5 1 (0.56%) SQL Server Integration Services
Development Applications
1 24 (13.56%) MSTest
1 24 (13.56%) NUnit
2 4 (2.26%) Git (software)
3 2 (1.13%) Jasmine
3 2 (1.13%) Mercurial
3 2 (1.13%) Subversion
3 2 (1.13%) Team Foundation Server
4 1 (0.56%) Eclipse
4 1 (0.56%) Grunt
4 1 (0.56%) gulp
4 1 (0.56%) Protractor
4 1 (0.56%) Selenium
4 1 (0.56%) Visual Studio
General
1 51 (28.81%) Finance
2 19 (10.73%) Military
3 15 (8.47%) Billing
3 15 (8.47%) Retail
4 12 (6.78%) Marketing
5 11 (6.21%) Telecoms
6 6 (3.39%) Electronics
7 3 (1.69%) Back Office
7 3 (1.69%) Legal
8 1 (0.56%) Law
Job Titles
1 33 (18.64%) Analyst
2 24 (13.56%) .NET Software Engineer
2 24 (13.56%) C# Software Engineer
2 24 (13.56%) Software Engineer
3 13 (7.34%) 2nd Line Support
4 12 (6.78%) IT Manager
4 12 (6.78%) Service Manager
4 12 (6.78%) Team Leader
5 11 (6.21%) IT Support
5 11 (6.21%) ITIL Manager
5 11 (6.21%) Service Analyst
6 10 (5.65%) Technical Leader
7 9 (5.08%) Services Delivery Manager
7 9 (5.08%) Support Engineer
8 8 (4.52%) Project Manager
8 8 (4.52%) Support Analyst
8 8 (4.52%) Technical Support
9 7 (3.95%) 2nd Line Support Analyst
9 7 (3.95%) Architect
9 7 (3.95%) Developer
Libraries, Frameworks & Software Standards
1 28 (15.82%) CSS
1 28 (15.82%) HTML
2 27 (15.25%) jQuery
3 25 (14.12%) .NET
3 25 (14.12%) RESTful
3 25 (14.12%) SOAP
3 25 (14.12%) XML
4 24 (13.56%) ASP.NET
4 24 (13.56%) LINQ
4 24 (13.56%) Silverlight
4 24 (13.56%) WCF
4 24 (13.56%) Web Services
4 24 (13.56%) WF
4 24 (13.56%) WPF
4 24 (13.56%) XSLT
5 3 (1.69%) HTML5
5 3 (1.69%) LESS
5 3 (1.69%) React
5 3 (1.69%) Sass
5 3 (1.69%) Twitter Bootstrap
Miscellaneous
1 18 (10.17%) Management Information System
2 13 (7.34%) Fat Client
2 13 (7.34%) Replication
2 13 (7.34%) Thin Client
3 9 (5.08%) Analytical Skills
4 6 (3.39%) Data Centre
4 6 (3.39%) e-Learning
4 6 (3.39%) iPhone
5 4 (2.26%) User Experience
6 3 (1.69%) Clustering
6 3 (1.69%) iPad
7 2 (1.13%) Enterprise Software
7 2 (1.13%) Foreign Exchange (FX)
8 1 (0.56%) Client/Server
8 1 (0.56%) Digital Signage
8 1 (0.56%) Driving Licence
8 1 (0.56%) Video Conferencing
8 1 (0.56%) Video\Live Streaming
Operating Systems
1 47 (26.55%) Windows
2 26 (14.69%) Windows Server 2008
3 25 (14.12%) Windows Server 2012
4 15 (8.47%) Windows Server
5 14 (7.91%) Linux
6 7 (3.95%) Windows 7
7 4 (2.26%) Unix
8 3 (1.69%) Mac OS
8 3 (1.69%) Windows 10
9 2 (1.13%) Windows 8
10 1 (0.56%) Android
10 1 (0.56%) Apple iOS
10 1 (0.56%) Mac OS X
10 1 (0.56%) Red Hat Enterprise Linux
Processes & Methodologies
1 73 (41.24%) ITIL
2 55 (31.07%) Agile Software Development
3 32 (18.08%) Service Management
4 31 (17.51%) Scrum
5 26 (14.69%) DSDM
5 26 (14.69%) OO
6 25 (14.12%) Software Engineering
7 24 (13.56%) Continuous Integration
7 24 (13.56%) MVVM
7 24 (13.56%) RUP
7 24 (13.56%) UML
7 24 (13.56%) Use Case
8 21 (11.86%) Presales
8 21 (11.86%) Project Management
9 20 (11.30%) Continuous Improvement
10 19 (10.73%) Configuration Management
10 19 (10.73%) People Management
11 17 (9.60%) Stakeholder Management
12 16 (9.04%) Change Management
12 16 (9.04%) ITSM
Programming Languages
1 40 (22.60%) SQL
2 28 (15.82%) JavaScript
3 27 (15.25%) C#
3 27 (15.25%) Java
4 24 (13.56%) C++
4 24 (13.56%) PL/SQL
4 24 (13.56%) T-SQL
5 9 (5.08%) C
6 5 (2.82%) Python
7 2 (1.13%) PHP
Qualifications
1 20 (11.30%) SC Cleared
1 20 (11.30%) Security Cleared
2 10 (5.65%) ITIL Certification
3 8 (4.52%) Microsoft Certification
4 7 (3.95%) ITIL Foundation Certificate
5 6 (3.39%) A+ Certification
5 6 (3.39%) MCDST
6 5 (2.82%) Cisco Certification
7 4 (2.26%) CCNA
8 3 (1.69%) Degree
9 2 (1.13%) ISTQB
9 2 (1.13%) ISTQB Foundation Certification
9 2 (1.13%) MCSA
9 2 (1.13%) MCSE
10 1 (0.56%) CCIE
10 1 (0.56%) CCNP
10 1 (0.56%) CCSA
10 1 (0.56%) Computer Science Degree
10 1 (0.56%) JNCIA
10 1 (0.56%) PRINCE2 Certification
Quality Assurance & Compliance
1 20 (11.30%) SLA
2 6 (3.39%) ISO/IEC 27001
3 5 (2.82%) ISO/IEC 20000
4 3 (1.69%) PMO
5 2 (1.13%) GDPR
5 2 (1.13%) ISO 9001
5 2 (1.13%) QA
6 1 (0.56%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
6 1 (0.56%) PCI DSS
System Software
1 21 (11.86%) VMware Infrastructure
2 13 (7.34%) Active Directory
3 7 (3.95%) XenApp
4 3 (1.69%) Microsoft Virtual Server
4 3 (1.69%) Virtual Servers
4 3 (1.69%) VMware ESXi
4 3 (1.69%) XenDesktop
5 2 (1.13%) Hyper-V
Systems Management
1 6 (3.39%) Puppet
2 3 (1.69%) Ansible
2 3 (1.69%) CFEngine
2 3 (1.69%) Opscode Chef
2 3 (1.69%) Salt
3 2 (1.13%) AirWatch
3 2 (1.13%) Aspera SmartTrack
3 2 (1.13%) SCCM
Vendors
1 33 (18.64%) Microsoft
2 26 (14.69%) VMware
3 22 (12.43%) Citrix
4 20 (11.30%) Xerox
5 14 (7.91%) Cisco
6 10 (5.65%) ServiceNow
7 8 (4.52%) Oracle
8 7 (3.95%) Apple
9 6 (3.39%) CheckPoint
9 6 (3.39%) Dell
10 4 (2.26%) Civica
10 4 (2.26%) CommVault
10 4 (2.26%) Dell Compellent
10 4 (2.26%) Google
10 4 (2.26%) NetApp
10 4 (2.26%) Red Hat
10 4 (2.26%) Splunk
11 3 (1.69%) CA
11 3 (1.69%) F5
11 3 (1.69%) Mercator