Period
to 22 November 2017

The median annual salary for an IT Support Analyst was £23,500 in advertised job vacancies in Leeds during the 6 months to 22 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Analyst
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 169 155 246
Rank change year-on-year -14 +91 -9
Permanent jobs requiring an IT Support Analyst 44 84 24
As % of all permanent IT jobs advertised in Leeds 0.88% 1.54% 0.35%
As % of the Job Titles category 0.91% 1.57% 0.36%
Number of salaries quoted 39 84 25
Leeds median annual salary £23,500 £24,000 £27,500
Median salary % change year-on-year -2.08% -12.73% +22.22%
10th Percentile £19,000 £20,250 £20,000
90th Percentile £29,850 £32,000 £33,750
West Yorkshire median annual salary £22,000 £24,400 £22,500
% change year-on-year -9.84% +8.44% -4.26%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Leeds. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Leeds
Permanent vacancies in Leeds with a recognized job title 4849 5340 6703
% of permanent IT jobs with a recognized job title 97.10% 98.04% 97.74%
Number of salaries quoted 4095 4608 5385
Leeds median annual salary £45,000 £42,500 £42,000
Median salary % change year-on-year +5.88% +1.19% +5.00%
10th Percentile £26,850 £25,750 £26,250
90th Percentile £62,500 £62,000 £60,000
West Yorkshire median annual salary £42,500 £42,500 £40,000
% change year-on-year - +6.25% -

IT Support Analyst
Job Vacancy Trend in Leeds

Job postings that featured IT Support Analyst in the job title as a percentage of all IT jobs advertised in Leeds.

Job vacancy trend for IT Support Analyst in Leeds

IT Support Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst in Leeds.

Salary trend for IT Support Analyst in Leeds

IT Support Analyst
Salary Histogram in Leeds

The salary distribution of IT jobs citing IT Support Analyst in Leeds over the 6 months to 22 November 2017.

Salary histogram for IT Support Analyst in Leeds

IT Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Leeds

For the 6 months to 22 November 2017, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leeds region featuring IT Support Analyst in the job title.

1 34 (77.27%) Windows
2 31 (70.45%) Active Directory
3 29 (65.91%) Microsoft
4 25 (56.82%) Microsoft Office
5 19 (43.18%) Windows Server
6 18 (40.91%) Windows 7
7 16 (36.36%) TCP/IP
8 12 (27.27%) Windows Server 2008
9 11 (25.00%) Windows Server 2012
9 11 (25.00%) SQL
10 10 (22.73%) Windows Server 2003
11 9 (20.45%) DNS
11 9 (20.45%) Citrix
11 9 (20.45%) DHCP
12 8 (18.18%) ITIL
13 7 (15.91%) Microsoft Azure
13 7 (15.91%) Office 365
14 5 (11.36%) Sophos
14 5 (11.36%) 3G
14 5 (11.36%) McAfee
14 5 (11.36%) Telecoms
14 5 (11.36%) Finance
14 5 (11.36%) Wi-Fi
14 5 (11.36%) Apple
14 5 (11.36%) Terminal Services
14 5 (11.36%) Android
14 5 (11.36%) Smartphone
14 5 (11.36%) Remote Desktop
15 4 (9.09%) Windows 2000 Server
15 4 (9.09%) Microsoft Certification

IT Support Analyst Skill Set
Co-occurring IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (6.82%) MS Exchange
2 2 (4.55%) IBM Domino
2 2 (4.55%) IBM Notes
2 2 (4.55%) SharePoint
3 1 (2.27%) Exchange Server 2003
3 1 (2.27%) Exchange Server 2010
3 1 (2.27%) Exchange Server 2013
Applications
1 25 (56.82%) Microsoft Office
2 1 (2.27%) Microsoft Excel
2 1 (2.27%) Microsoft PowerPoint
Cloud Services
1 7 (15.91%) Microsoft Azure
1 7 (15.91%) Office 365
Communications & Networking
1 16 (36.36%) TCP/IP
2 9 (20.45%) DHCP
2 9 (20.45%) DNS
3 5 (11.36%) 3G
3 5 (11.36%) Remote Desktop
3 5 (11.36%) Wi-Fi
4 4 (9.09%) LAN
4 4 (9.09%) VoIP
4 4 (9.09%) WAN
5 3 (6.82%) VPN
6 2 (4.55%) Intranet
7 1 (2.27%) Firewall
7 1 (2.27%) VLAN
7 1 (2.27%) WebEx
General
1 5 (11.36%) Finance
1 5 (11.36%) Telecoms
2 2 (4.55%) Law
2 2 (4.55%) Legal
Miscellaneous
1 5 (11.36%) Smartphone
2 3 (6.82%) Driving Licence
3 1 (2.27%) Analytical Skills
3 1 (2.27%) iPhone
3 1 (2.27%) Mobile Computing
Operating Systems
1 34 (77.27%) Windows
2 19 (43.18%) Windows Server
3 18 (40.91%) Windows 7
4 12 (27.27%) Windows Server 2008
5 11 (25.00%) Windows Server 2012
6 10 (22.73%) Windows Server 2003
7 5 (11.36%) Android
8 4 (9.09%) Windows 2000 Server
9 2 (4.55%) Windows 10
10 1 (2.27%) CentOS
10 1 (2.27%) Linux
10 1 (2.27%) Red Hat Enterprise Linux
Processes & Methodologies
1 8 (18.18%) ITIL
2 2 (4.55%) CRM
2 2 (4.55%) Document Management
2 2 (4.55%) Knowledge Management
2 2 (4.55%) Mathematics
2 2 (4.55%) Mentoring
2 2 (4.55%) Service Desk Management
3 1 (2.27%) Change Management
3 1 (2.27%) Data Security
3 1 (2.27%) ERP
3 1 (2.27%) Facilities Management
3 1 (2.27%) ITIL V3
3 1 (2.27%) Service Delivery
3 1 (2.27%) Service Management
3 1 (2.27%) Statistics
3 1 (2.27%) System Testing
Programming Languages
1 11 (25.00%) SQL
2 2 (4.55%) C
Qualifications
1 4 (9.09%) MCP
1 4 (9.09%) Microsoft Certification
2 3 (6.82%) MCITP
2 3 (6.82%) MCSA
2 3 (6.82%) MCSE
3 2 (4.55%) Degree
3 2 (4.55%) MCDST
4 1 (2.27%) ITIL Certification
4 1 (2.27%) ITIL Foundation Certificate
4 1 (2.27%) MCTS
4 1 (2.27%) MOS
Quality Assurance & Compliance
1 1 (2.27%) SLA
System Software
1 31 (70.45%) Active Directory
2 5 (11.36%) Terminal Services
3 3 (6.82%) VMware Infrastructure
4 1 (2.27%) Microsoft Virtual Server
4 1 (2.27%) Virtual Servers
Systems Management
1 2 (4.55%) Norton AntiVirus
2 1 (2.27%) DameWare
2 1 (2.27%) SCCM
2 1 (2.27%) Symantec Endpoint Protection
Vendors
1 29 (65.91%) Microsoft
2 9 (20.45%) Citrix
3 5 (11.36%) Apple
3 5 (11.36%) McAfee
3 5 (11.36%) Sophos
4 3 (6.82%) Symantec
4 3 (6.82%) VMware
5 2 (4.55%) Altiris
5 2 (4.55%) Lotus
5 2 (4.55%) Sun
5 2 (4.55%) Veritas
6 1 (2.27%) Red Hat