ITSM Analyst Job Trends in Leeds

IT Service Management Analyst
West Yorkshire > Leeds

The median IT Service Management Analyst salary in Leeds is £43,750 per year, according to job vacancies posted during the 6 months leading to 24 July 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
24 Jul 2026
Same period 2025 Same period 2024
Rank 116 - -
Rank change year-on-year - - -
Permanent jobs requiring an ITSM Analyst 4 0 0
As % of all permanent jobs in Leeds 0.15% - -
As % of the Job Titles category 0.15% - -
Number of salaries quoted 2 0 0
10th Percentile £41,625 - -
25th Percentile £42,188 - -
Median annual salary (50th Percentile) £43,750 - -
75th Percentile £44,688 - -
90th Percentile £44,875 - -
West Yorkshire median annual salary £42,500 - -

All Permanent IT Job Roles
Leeds

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Leeds. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Leeds with a recognized job title 2,589 879 1,931
% of permanent jobs with a recognized job title 94.87% 94.41% 95.69%
Number of salaries quoted 2,018 606 1,448
10th Percentile £30,000 £29,750 £31,250
25th Percentile £42,500 £40,000 £41,250
Median annual salary (50th Percentile) £60,000 £60,000 £55,000
Median % change year-on-year - +9.09% -
75th Percentile £75,000 £72,750 £69,500
90th Percentile £90,000 £90,000 £82,500
West Yorkshire median annual salary £57,500 £57,500 £51,500
% change year-on-year - +11.65% -6.36%

ITSM Analyst
Job Vacancy Trend in Leeds

Historical trend showing the proportion of permanent IT job postings featuring 'ITSM Analyst' in the job title relative to all permanent IT jobs advertised in Leeds.

ITSM Analyst job vacancy trend in Leeds

ITSM Analyst
Salary Trend in Leeds

Salary distribution trend for ITSM Analyst job vacancies in Leeds.

Salary distribution trend for ITSM Analyst job vacancies in Leeds

ITSM Analyst Skill Set
Top 26 Co-Occurring Skills & Capabilities in Leeds

For the 6 months to 24 July 2026, ITSM Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Leeds region featuring ITSM Analyst in the job title.

1 4 (100.00%) ITSM
1 4 (100.00%) Service Management
2 3 (75.00%) Service Delivery
3 2 (50.00%) Change Management
3 2 (50.00%) Incident Management
3 2 (50.00%) ISO/IEC 20000
3 2 (50.00%) ISO/IEC 27001
3 2 (50.00%) ITIL
3 2 (50.00%) JIRA
3 2 (50.00%) Major Incident Management
3 2 (50.00%) Problem Management
3 2 (50.00%) Root Cause Analysis
4 1 (25.00%) BCP
4 1 (25.00%) Business Continuity
4 1 (25.00%) Business Intelligence
4 1 (25.00%) Continuous Improvement
4 1 (25.00%) Data-Driven Decision Making
4 1 (25.00%) Decision-Making
4 1 (25.00%) Disaster Recovery
4 1 (25.00%) ITIL Certification
4 1 (25.00%) ITIL Foundation Certificate
4 1 (25.00%) Microsoft Excel
4 1 (25.00%) Power BI
4 1 (25.00%) Power Platform
4 1 (25.00%) Problem-Solving
4 1 (25.00%) Workflow

ITSM Analyst Skill Set
Co-Occurring Skills & Capabilities in Leeds by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (25.00%) Microsoft Excel
Cloud Services
1 1 (25.00%) Power Platform
Database & Business Intelligence
1 1 (25.00%) Power BI
Development Applications
1 2 (50.00%) JIRA
General
1 1 (25.00%) Analytical Skills
Processes & Methodologies
1 4 (100.00%) ITSM
1 4 (100.00%) Service Management
2 3 (75.00%) Service Delivery
3 2 (50.00%) Change Management
3 2 (50.00%) Incident Management
3 2 (50.00%) ITIL
3 2 (50.00%) Major Incident Management
3 2 (50.00%) Problem Management
3 2 (50.00%) Root Cause Analysis
4 1 (25.00%) BCP
4 1 (25.00%) Business Continuity
4 1 (25.00%) Business Intelligence
4 1 (25.00%) Continuous Improvement
4 1 (25.00%) Data-Driven Decision Making
4 1 (25.00%) Decision-Making
4 1 (25.00%) Disaster Recovery
4 1 (25.00%) Problem-Solving
4 1 (25.00%) Workflow
Qualifications
1 1 (25.00%) ITIL Certification
1 1 (25.00%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 2 (50.00%) ISO/IEC 20000
1 2 (50.00%) ISO/IEC 27001