Period
to 21 November 2017

The median annual salary for a 1st Line Support was £13,500 in advertised job vacancies in Leicester during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support
Leicestershire > Leicester
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 62 - 80
Rank change year-on-year - +80 0
Permanent jobs requiring a 1st Line Support 3 0 4
As % of all permanent IT jobs advertised in Leicester 0.52% - 0.49%
As % of the Job Titles category 0.53% - 0.50%
Number of salaries quoted 3 0 4
Leicester median annual salary £13,500 - £22,300
10th Percentile £12,750 - £17,900
90th Percentile £20,050 - £24,880
Leicestershire median annual salary £16,750 - £20,000

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Leicester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Leicester
Permanent vacancies in Leicester with a recognized job title 563 825 808
% of permanent IT jobs with a recognized job title 98.25% 98.68% 98.54%
Number of salaries quoted 521 749 680
Leicester median annual salary £38,000 £40,000 £40,000
Median salary % change year-on-year -5.00% - -
10th Percentile £23,500 £25,450 £21,500
90th Percentile £56,250 £53,750 £56,375
Leicestershire median annual salary £38,500 £40,750 £38,500
% change year-on-year -5.52% +5.84% -0.39%

1st Line Support
Job Vacancy Trend in Leicester

Job postings that featured 1st Line Support in the job title as a percentage of all IT jobs advertised in Leicester.

Job vacancy trend for 1st Line Support in Leicester

1st Line Support
Salary Trend in Leicester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support in Leicester.

Salary trend for 1st Line Support in Leicester

1st Line Support Skill Set
Top 6 Co-occurring IT Skills in Leicester

For the 6 months to 21 November 2017, 1st Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leicester region featuring 1st Line Support in the job title.

1 3 (100.00%) Microsoft Office
1 3 (100.00%) Microsoft
2 2 (66.67%) SQL
3 1 (33.33%) Retail
3 1 (33.33%) Degree
3 1 (33.33%) Adobe

1st Line Support Skill Set
Co-occurring IT Skills in Leicester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (100.00%) Microsoft Office
General
1 1 (33.33%) Retail
Programming Languages
1 2 (66.67%) SQL
Qualifications
1 1 (33.33%) Degree
Vendors
1 3 (100.00%) Microsoft
2 1 (33.33%) Adobe