Customer Service Jobs in Leicester

Customer Service
Leicestershire > Leicester

The table below provides summary statistics for permanent job vacancies advertised in Leicester requiring Customer Service skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Service over the 6 months leading up to 31 May 2025, comparing them to the same period in the previous two years.

6 months to
31 May 2025
Same period 2024 Same period 2023
Rank 26 34 72
Rank change year-on-year +8 +38 -54
Permanent jobs citing Customer Service 7 36 22
As % of all permanent jobs advertised in Leicester 4.46% 5.63% 3.38%
As % of the Processes & Methodologies category 5.26% 6.55% 3.40%
Number of salaries quoted 7 26 8
10th Percentile £24,196 £24,000 -
25th Percentile £24,848 £26,750 £30,500
Median annual salary (50th Percentile) £27,000 £29,000 £35,000
Median % change year-on-year -6.90% -17.14% +32.08%
75th Percentile £45,000 £44,625 £43,472
90th Percentile £57,500 £75,772 £51,750
Leicestershire median annual salary £28,500 £29,000 £35,000
% change year-on-year -1.72% -17.14% +11.11%

All Process and Methodology Skills
Leicester

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Leicester.

Permanent vacancies with a requirement for process or methodology skills 133 550 647
As % of all permanent jobs advertised in Leicester 84.71% 85.94% 99.39%
Number of salaries quoted 83 294 174
10th Percentile £25,500 £26,750 £30,650
25th Percentile £39,000 £35,000 £36,250
Median annual salary (50th Percentile) £50,000 £47,500 £50,000
Median % change year-on-year +5.26% -5.00% +11.11%
75th Percentile £62,500 £62,281 £60,600
90th Percentile £77,500 £78,750 £67,500
Leicestershire median annual salary £48,500 £45,000 £47,500
% change year-on-year +7.78% -5.26% +9.64%

Customer Service
Job Vacancy Trend in Leicester

Job postings citing Customer Service as a proportion of all IT jobs advertised in Leicester.

Job vacancy trend for Customer Service in Leicester

Customer Service
Salary Trend in Leicester

3-month moving average salary quoted in jobs citing Customer Service in Leicester.

Salary trend for Customer Service in Leicester

Customer Service
Salary Histogram in Leicester

Salary distribution for jobs citing Customer Service in Leicester over the 6 months to 31 May 2025.

Salary histogram for Customer Service in Leicester

Customer Service
Co-occurring Skills and Capabilities in Leicester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (28.57%) SharePoint
Applications
1 2 (28.57%) Microsoft Office
Cloud Services
1 2 (28.57%) Azure
1 2 (28.57%) Azure DevOps
1 2 (28.57%) Azure Logic Apps
1 2 (28.57%) Dynamics 365
1 2 (28.57%) Microsoft 365
1 2 (28.57%) Power Automate
1 2 (28.57%) Power Platform
1 2 (28.57%) PowerApps
Development Applications
1 2 (28.57%) JIRA
General
1 3 (42.86%) Social Skills
2 2 (28.57%) Billing
2 2 (28.57%) Law
3 1 (14.29%) Marketing
Job Titles
1 2 (28.57%) Analyst
1 2 (28.57%) Developer
1 2 (28.57%) Dynamics 365 Developer
1 2 (28.57%) IT Analyst
1 2 (28.57%) Service Analyst
1 2 (28.57%) Service Desk Analyst
2 1 (14.29%) Account Manager
2 1 (14.29%) Software Manager
Libraries, Frameworks & Software Standards
1 2 (28.57%) .NET
Miscellaneous
1 1 (14.29%) Onboarding
Operating Systems
1 2 (28.57%) Windows
1 2 (28.57%) Windows 10
Processes & Methodologies
1 2 (28.57%) Customer Experience
1 2 (28.57%) Data Integration
1 2 (28.57%) DevOps
1 2 (28.57%) Incident Management
1 2 (28.57%) Problem-Solving
1 2 (28.57%) Workflow
2 1 (14.29%) Client Onboarding
2 1 (14.29%) Practice Management
Programming Languages
1 2 (28.57%) C#
1 2 (28.57%) SQL
Qualifications
1 2 (28.57%) DBS Check
System Software
1 2 (28.57%) Active Directory
Vendors
1 2 (28.57%) ServiceNow