Period
to 22 July 2017

The following table provides summary statistics for permanent job vacancies advertised in Leicester with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 22 July 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
Leicestershire > Leicester
6 months to
22 Jul 2017
Same period 2016 Same period 2015
Rank 54 36 37
Rank change year-on-year -18 +1 +6
Permanent jobs citing Service Delivery 24 50 53
As % of all permanent IT jobs advertised in Leicester 3.63% 6.89% 6.24%
As % of the Processes & Methodologies category 4.20% 8.01% 7.30%
Number of salaries quoted 26 39 43
Leicester median annual salary £42,000 £57,500 £45,000
Median salary % change year-on-year -26.96% +27.78% -18.18%
10th Percentile £38,500 £32,550 £26,970
90th Percentile £68,125 £64,200 £60,000
Leicestershire median annual salary £43,000 £48,000 £47,500
% change year-on-year -10.42% +1.05% -5.00%

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leicester with a requirement for process and methodology skills.

Process & Methodology Skills
Leicester
Permanent job vacancies with a requirement for process and methodology skills 572 624 726
As % of all permanent IT job vacancies advertised in Leicester 86.40% 85.95% 85.51%
Number of salaries quoted 510 530 596
Leicester median annual salary £37,500 £42,500 £40,000
Median salary % change year-on-year -11.76% +6.25% -
10th Percentile £22,500 £26,250 £22,000
90th Percentile £57,500 £57,500 £55,000
Leicestershire median annual salary £39,000 £40,000 £40,000
% change year-on-year -2.50% - +2.56%

Service Delivery
Job Vacancy Trend in Leicester

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Leicester.

Job vacancy trend for Service Delivery in Leicester

Service Delivery
Salary Trend in Leicester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Leicester.

Salary trend for Service Delivery in Leicester

Service Delivery
Salary Histogram in Leicester

The salary distribution of IT jobs citing Service Delivery in Leicester over the 6 months to 22 July 2017.

Salary histogram for Service Delivery in Leicester

For the 6 months to 22 July 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leicester region with a requirement for Service Delivery.

1 15 (62.50%) ITIL
2 8 (33.33%) Retail
3 7 (29.17%) SLA
4 6 (25.00%) Continuous Improvement
5 5 (20.83%) Service Delivery Management
5 5 (20.83%) Salesforce.com
5 5 (20.83%) Programme Management
5 5 (20.83%) Service Management
6 4 (16.67%) Supplier Management
6 4 (16.67%) Cisco
6 4 (16.67%) VoIP
6 4 (16.67%) SQL
6 4 (16.67%) Windows
6 4 (16.67%) ITIL V3
7 3 (12.50%) Coaching
7 3 (12.50%) Asterisk PBX
7 3 (12.50%) Capacity Management
7 3 (12.50%) Process Improvement
7 3 (12.50%) Business Intelligence
7 3 (12.50%) EPoS
7 3 (12.50%) Retail-J
7 3 (12.50%) Disaster Recovery
7 3 (12.50%) Back Office
7 3 (12.50%) Agile Software Development
8 2 (8.33%) Business Continuity
8 2 (8.33%) Scrum
8 2 (8.33%) Velocity
8 2 (8.33%) SQL Server
8 2 (8.33%) Service Desk Management
8 2 (8.33%) Time Management

Service Delivery
Co-occurring IT Skills in Leicester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.17%) MS Exchange
Business Applications
1 3 (12.50%) Retail-J
Cloud Services
1 1 (4.17%) Microsoft Azure
1 1 (4.17%) Office 365
Communications & Networking
1 4 (16.67%) VoIP
2 3 (12.50%) Asterisk PBX
3 1 (4.17%) LAN
3 1 (4.17%) Network Security
3 1 (4.17%) WAN
Database & Business Intelligence
1 2 (8.33%) SQL Server
2 1 (4.17%) Amazon RDS
2 1 (4.17%) QlikView
2 1 (4.17%) Snowflake Schema
General
1 8 (33.33%) Retail
2 3 (12.50%) Back Office
Job Titles
1 12 (50.00%) Service Manager
2 10 (41.67%) Delivery Manager
2 10 (41.67%) Services Delivery Manager
3 3 (12.50%) Analyst
3 3 (12.50%) Applications Support
3 3 (12.50%) Applications Support Analyst
3 3 (12.50%) Support Analyst
3 3 (12.50%) Systems Engineer
3 3 (12.50%) VoIP Engineer
4 2 (8.33%) Scrum Master
5 1 (4.17%) Agile Coach
5 1 (4.17%) Agile Scrum Master
5 1 (4.17%) IT Engineer
5 1 (4.17%) IT Support
5 1 (4.17%) ITIL Service Delivery Manager
5 1 (4.17%) ITIL Service Manager
5 1 (4.17%) QlikView Developer
5 1 (4.17%) Senior Delivery Manager
5 1 (4.17%) Senior Services Delivery Manager
5 1 (4.17%) Service Support Manager
Libraries, Frameworks & Software Standards
1 2 (8.33%) Velocity
2 1 (4.17%) Web Services
Miscellaneous
1 3 (12.50%) EPoS
2 2 (8.33%) Data Centre
3 1 (4.17%) Analytical Skills
3 1 (4.17%) Computer Science
3 1 (4.17%) Driving Licence
Operating Systems
1 4 (16.67%) Windows
2 2 (8.33%) Windows Server
3 1 (4.17%) Windows Server 2012
Processes & Methodologies
1 15 (62.50%) ITIL
2 6 (25.00%) Continuous Improvement
3 5 (20.83%) Programme Management
3 5 (20.83%) Service Delivery Management
3 5 (20.83%) Service Management
4 4 (16.67%) ITIL V3
4 4 (16.67%) Supplier Management
5 3 (12.50%) Agile Software Development
5 3 (12.50%) Business Intelligence
5 3 (12.50%) Capacity Management
5 3 (12.50%) Coaching
5 3 (12.50%) Disaster Recovery
5 3 (12.50%) Process Improvement
6 2 (8.33%) IT Strategy
6 2 (8.33%) People Management
6 2 (8.33%) Performance Management
6 2 (8.33%) Scrum
6 2 (8.33%) Service Desk Management
6 2 (8.33%) Software Audit
6 2 (8.33%) Time Management
Programming Languages
1 4 (16.67%) SQL
2 1 (4.17%) PL/SQL
2 1 (4.17%) T-SQL
Qualifications
1 1 (4.17%) CCNA
1 1 (4.17%) CCNP
1 1 (4.17%) Cisco Certification
1 1 (4.17%) Computer Science Degree
1 1 (4.17%) Degree
1 1 (4.17%) ITIL Certification
1 1 (4.17%) MCP
1 1 (4.17%) MCSA
1 1 (4.17%) MCSE
1 1 (4.17%) Microsoft Certification
Quality Assurance & Compliance
1 7 (29.17%) SLA
2 1 (4.17%) Data Quality
2 1 (4.17%) GDPR
Systems Management
1 1 (4.17%) vCenter Server
Vendors
1 5 (20.83%) Salesforce.com
2 4 (16.67%) Cisco
3 1 (4.17%) Aerohive Networks
3 1 (4.17%) CheckPoint
3 1 (4.17%) Citrix
3 1 (4.17%) Microsoft
3 1 (4.17%) Oracle
3 1 (4.17%) SAP
3 1 (4.17%) Symantec
3 1 (4.17%) VMware