Period
to 21 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Leicestershire with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 21 November 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
East Midlands > Leicestershire
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 70 39 60
Rank change year-on-year -31 +21 +8
Permanent jobs citing Service Delivery 20 82 52
As % of all permanent IT jobs advertised in Leicestershire 2.13% 5.62% 3.87%
As % of the Processes & Methodologies category 2.40% 6.30% 4.33%
Number of salaries quoted 22 74 38
Leicestershire median annual salary £40,000 £50,000 £38,000
Median salary % change year-on-year -20.00% +31.58% +26.67%
10th Percentile £34,225 £37,500 £21,500
90th Percentile £62,500 £63,750 £75,000
East Midlands median annual salary £40,000 £45,000 £37,500
% change year-on-year -11.11% +20.00% -6.25%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leicestershire with a requirement for process or methodology skills.

All Process and Methodology Skills
Leicestershire
Permanent vacancies with a requirement for process or methodology skills 834 1301 1202
As % of all permanent IT jobs advertised in Leicestershire 88.72% 89.11% 89.57%
Number of salaries quoted 731 1133 971
Leicestershire median annual salary £39,000 £42,500 £40,000
Median salary % change year-on-year -8.24% +6.25% -
10th Percentile £25,000 £26,750 £21,780
90th Percentile £56,250 £57,450 £57,500
East Midlands median annual salary £40,000 £41,500 £40,000
% change year-on-year -3.61% +3.75% -

Service Delivery
Job Vacancy Trend in Leicestershire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Leicestershire.

Job vacancy trend for Service Delivery in Leicestershire

Service Delivery
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Leicestershire.

Salary trend for Service Delivery in Leicestershire

Service Delivery
Salary Histogram in Leicestershire

The salary distribution of IT jobs citing Service Delivery in Leicestershire over the 6 months to 21 November 2017.

Salary histogram for Service Delivery in Leicestershire

Service Delivery
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Leicestershire region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester -14 16 £40,000 -23.81% 2
Loughborough - 1 £20,000 - 1
Service Delivery
East Midlands

For the 6 months to 21 November 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leicestershire region with a requirement for Service Delivery.

1 10 (50.00%) ITIL
2 5 (25.00%) LAN
2 5 (25.00%) Cisco
3 4 (20.00%) VoIP
3 4 (20.00%) WAN
3 4 (20.00%) Microsoft
3 4 (20.00%) Salesforce.com
3 4 (20.00%) Service Management
3 4 (20.00%) Retail
3 4 (20.00%) Business Analysis
3 4 (20.00%) Microsoft Azure
3 4 (20.00%) Office 365
4 3 (15.00%) Asterisk PBX
4 3 (15.00%) Line Management
4 3 (15.00%) Change Management
4 3 (15.00%) Migration
4 3 (15.00%) Project Management
4 3 (15.00%) Windows
5 2 (10.00%) CRM
5 2 (10.00%) ITIL Certification
5 2 (10.00%) SAN
5 2 (10.00%) Programme Management
5 2 (10.00%) VMware
5 2 (10.00%) Performance Management
5 2 (10.00%) IT Governance
5 2 (10.00%) Data Centre
5 2 (10.00%) Virtual Servers
5 2 (10.00%) Windows Server
5 2 (10.00%) Service Delivery Management
5 2 (10.00%) Product Management

Service Delivery
Co-occurring IT Skills in Leicestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.00%) MS Exchange
Applications
1 1 (5.00%) Microsoft Office
Cloud Services
1 4 (20.00%) Microsoft Azure
1 4 (20.00%) Office 365
2 1 (5.00%) Yammer
Communications & Networking
1 5 (25.00%) LAN
2 4 (20.00%) VoIP
2 4 (20.00%) WAN
3 3 (15.00%) Asterisk PBX
4 2 (10.00%) SAN
5 1 (5.00%) Internet
5 1 (5.00%) Network Security
5 1 (5.00%) Skype
Database & Business Intelligence
1 1 (5.00%) Amazon RDS
1 1 (5.00%) SQL Server
General
1 4 (20.00%) Retail
2 1 (5.00%) Manufacturing
Job Titles
1 7 (35.00%) Service Manager
2 3 (15.00%) Systems Engineer
2 3 (15.00%) VoIP Engineer
3 2 (10.00%) Delivery Manager
3 2 (10.00%) IT Manager
3 2 (10.00%) Relationships Manager
3 2 (10.00%) Service Support Manager
3 2 (10.00%) Service Transition Manager
3 2 (10.00%) Services Delivery Manager
3 2 (10.00%) Support Manager
3 2 (10.00%) Transition Manager
3 2 (10.00%) Vendor Manager
3 2 (10.00%) Vendor Relationship Manager
4 1 (5.00%) IT Engineer
4 1 (5.00%) IT Operations Manager
4 1 (5.00%) IT Services Manager
4 1 (5.00%) IT Support
4 1 (5.00%) IT Technician
4 1 (5.00%) Operations Manager
4 1 (5.00%) Support Engineer
Libraries, Frameworks & Software Standards
1 1 (5.00%) Software Packaging
1 1 (5.00%) Web Services
Miscellaneous
1 2 (10.00%) Data Centre
2 1 (5.00%) Analytical Skills
2 1 (5.00%) Driving Licence
2 1 (5.00%) Enterprise Software
2 1 (5.00%) Management Information System
Operating Systems
1 3 (15.00%) Windows
2 2 (10.00%) Windows Server
3 1 (5.00%) AIX
3 1 (5.00%) Windows 10
3 1 (5.00%) Windows 7
3 1 (5.00%) Windows Server 2012
Processes & Methodologies
1 10 (50.00%) ITIL
2 4 (20.00%) Business Analysis
2 4 (20.00%) Service Management
3 3 (15.00%) Change Management
3 3 (15.00%) Line Management
3 3 (15.00%) Migration
3 3 (15.00%) Project Management
4 2 (10.00%) CRM
4 2 (10.00%) IT Governance
4 2 (10.00%) Performance Management
4 2 (10.00%) Product Management
4 2 (10.00%) Programme Management
4 2 (10.00%) Service Delivery Management
5 1 (5.00%) Analytical Thinking
5 1 (5.00%) ERP
5 1 (5.00%) Incident Management
5 1 (5.00%) ITSM
5 1 (5.00%) Six Sigma
5 1 (5.00%) Stakeholder Management
5 1 (5.00%) Statistics
Qualifications
1 2 (10.00%) ITIL Certification
2 1 (5.00%) CCNA
2 1 (5.00%) CCNP
2 1 (5.00%) Cisco Certification
2 1 (5.00%) Degree
2 1 (5.00%) MCP
2 1 (5.00%) MCSA
2 1 (5.00%) MCSE
2 1 (5.00%) Microsoft Certification
2 1 (5.00%) Six Sigma Black Belt
Quality Assurance & Compliance
1 1 (5.00%) GDPR
1 1 (5.00%) SLA
System Software
1 2 (10.00%) Virtual Servers
2 1 (5.00%) Active Directory
2 1 (5.00%) Microsoft Virtual Server
2 1 (5.00%) NDS
2 1 (5.00%) NetIQ eDirectory
2 1 (5.00%) VMware Infrastructure
2 1 (5.00%) vSphere
Systems Management
1 1 (5.00%) SCCM
1 1 (5.00%) vCenter Server
Vendors
1 5 (25.00%) Cisco
2 4 (20.00%) Microsoft
2 4 (20.00%) Salesforce.com
3 2 (10.00%) VMware
4 1 (5.00%) Aerohive Networks
4 1 (5.00%) CheckPoint
4 1 (5.00%) Citrix
4 1 (5.00%) Dell
4 1 (5.00%) Forcepoint
4 1 (5.00%) HP
4 1 (5.00%) IBM
4 1 (5.00%) Symantec