Period
to 19 February 2018

The following table provides summary statistics for permanent job vacancies advertised in Leicestershire with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 19 February 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
East Midlands > Leicestershire
6 months to
19 Feb 2018
Same period 2017 Same period 2016
Rank 83 47 53
Rank change year-on-year -36 +6 -5
Permanent jobs citing Service Delivery 9 68 57
As % of all permanent IT jobs advertised in Leicestershire 0.92% 5.00% 4.10%
As % of the Processes & Methodologies category 1.05% 5.56% 4.63%
Number of salaries quoted 7 64 28
Leicestershire median annual salary £47,500 £52,500 £41,543
Median salary % change year-on-year -9.52% +26.38% +38.48%
10th Percentile £35,350 £37,800 £21,425
90th Percentile £65,200 £68,750 £77,000
East Midlands median annual salary £42,000 £44,000 £37,500
% change year-on-year -4.55% +17.33% -

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leicestershire with a requirement for process or methodology skills.

All Process and Methodology Skills
Leicestershire
Permanent vacancies with a requirement for process or methodology skills 858 1,222 1,231
As % of all permanent IT jobs advertised in Leicestershire 87.55% 89.92% 88.62%
Number of salaries quoted 750 1,067 1,026
Leicestershire median annual salary £37,500 £40,000 £42,000
Median salary % change year-on-year -6.25% -4.76% +5.00%
10th Percentile £25,000 £26,250 £25,000
90th Percentile £57,500 £57,500 £65,000
East Midlands median annual salary £40,000 £42,500 £40,000
% change year-on-year -5.88% +6.25% -

Service Delivery
Job Vacancy Trend in Leicestershire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Leicestershire.

Job vacancy trend for Service Delivery in Leicestershire

Service Delivery
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Leicestershire.

Salary trend for Service Delivery in Leicestershire

Service Delivery
Salary Histogram in Leicestershire

The salary distribution of IT jobs citing Service Delivery in Leicestershire over the 6 months to 19 February 2018.

Salary histogram for Service Delivery in Leicestershire

Service Delivery
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Leicestershire region over the 6 months to 19 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester -25 7 £47,500 -13.64% 1
Lutterworth -3 1 - - 1
Service Delivery
East Midlands

For the 6 months to 19 February 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leicestershire region with a requirement for Service Delivery.

1 6 (66.67%) ITIL
2 3 (33.33%) Microsoft
2 3 (33.33%) Service Management
3 2 (22.22%) Change Management
3 2 (22.22%) LAN
3 2 (22.22%) WAN
3 2 (22.22%) Retail
3 2 (22.22%) Business Analysis
3 2 (22.22%) Office 365
3 2 (22.22%) Data Centre
3 2 (22.22%) Microsoft Azure
3 2 (22.22%) Migration
3 2 (22.22%) Stakeholder Management
4 1 (11.11%) ITIL V3
4 1 (11.11%) Test Strategy
4 1 (11.11%) Driving Licence
4 1 (11.11%) Windows Server
4 1 (11.11%) Stakeholder and Relationship Management
4 1 (11.11%) IT Strategy
4 1 (11.11%) Innovative Thinking
4 1 (11.11%) Kaizen
4 1 (11.11%) Enterprise Software
4 1 (11.11%) Line Management
4 1 (11.11%) Mentoring
4 1 (11.11%) Coaching
4 1 (11.11%) Analytical Skills
4 1 (11.11%) Yammer
4 1 (11.11%) Skype
4 1 (11.11%) Six Sigma Black Belt
4 1 (11.11%) Problem Management

Service Delivery
Co-occurring IT Skills in Leicestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 2 (22.22%) Microsoft Azure
1 2 (22.22%) Office 365
2 1 (11.11%) Yammer
Communications & Networking
1 2 (22.22%) LAN
1 2 (22.22%) WAN
2 1 (11.11%) Skype
General
1 2 (22.22%) Retail
2 1 (11.11%) Finance
2 1 (11.11%) Manufacturing
Job Titles
1 5 (55.56%) Service Manager
2 3 (33.33%) IT Manager
3 2 (22.22%) Service Support Manager
3 2 (22.22%) Support Manager
4 1 (11.11%) Head of IT
4 1 (11.11%) Head of Technology
4 1 (11.11%) Incident and Problem Manager
4 1 (11.11%) Incident Manager
4 1 (11.11%) IT Operations Manager
4 1 (11.11%) IT Services Manager
4 1 (11.11%) Major Incident Manager
4 1 (11.11%) Operations Manager
4 1 (11.11%) Problem Manager
4 1 (11.11%) Relationships Manager
4 1 (11.11%) Service Transition Manager
4 1 (11.11%) Technology Manager
4 1 (11.11%) Transition Manager
4 1 (11.11%) Vendor Manager
4 1 (11.11%) Vendor Relationship Manager
Miscellaneous
1 2 (22.22%) Data Centre
2 1 (11.11%) Analytical Skills
2 1 (11.11%) Driving Licence
2 1 (11.11%) Enterprise Software
2 1 (11.11%) Management Information System
Operating Systems
1 1 (11.11%) Windows
1 1 (11.11%) Windows Server
Processes & Methodologies
1 6 (66.67%) ITIL
2 3 (33.33%) Service Management
3 2 (22.22%) Business Analysis
3 2 (22.22%) Change Management
3 2 (22.22%) Migration
3 2 (22.22%) Stakeholder Management
4 1 (11.11%) Coaching
4 1 (11.11%) CRM
4 1 (11.11%) IT Governance
4 1 (11.11%) ITIL V3
4 1 (11.11%) ITSM
4 1 (11.11%) Line Management
4 1 (11.11%) Mentoring
4 1 (11.11%) Performance Management
4 1 (11.11%) Problem Management
4 1 (11.11%) Product Management
4 1 (11.11%) Project Management
4 1 (11.11%) Six Sigma
4 1 (11.11%) Statistics
4 1 (11.11%) Test Strategy
Qualifications
1 1 (11.11%) ITIL Certification
1 1 (11.11%) Six Sigma Black Belt
Quality Assurance & Compliance
1 1 (11.11%) SLA
Vendors
1 3 (33.33%) Microsoft
2 1 (11.11%) Salesforce.com