The following table provides summary statistics for permanent job vacancies advertised in Leicestershire with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 3 months to 28 June 2017 with a comparison to the same period in the previous 2 years.

Services Delivery
East Midlands / Leicestershire
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 43 32 52
Rank change year-on-year -11 +20  
Permanent jobs citing Service Delivery 18 40 26
As % of all permanent IT jobs advertised in Leicestershire 3.47% 5.62% 3.64%
As % of the Processes & Methodologies category 3.99% 6.50% 4.42%
Number of salaries quoted 19 35 32
Median salary £42,000 £62,500 £50,000
Median salary % change year-on-year -32.80% +25.00%  
90% offered a salary of more than £39,300 £41,250 £23,350
10% offered a salary of more than £50,000 £76,650 £60,000
UK excluding London median salary £45,000 £45,000 £45,000

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leicestershire with a requirement for process and methodology skills.

Process & Methodology Skills
Leicestershire
Permanent job vacancies with a requirement for process and methodology skills 451 615 588
As % of all permanent IT job vacancies advertised in Leicestershire 87.07% 86.38% 82.24%
Number of salaries quoted 1318 1996 2555
Median salary £40,000 £42,500 £45,000
Median salary % change year-on-year -5.88% -5.55%  
90% offered a salary of more than £28,125 £28,750 £22,500
10% offered a salary of more than £57,500 £61,250 £63,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Service Delivery
Job Vacancy Trend in Leicestershire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Leicestershire.

Job vacancy trend for Service Delivery in Leicestershire

Service Delivery
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Leicestershire.

Salary trend for Service Delivery in Leicestershire

Service Delivery
Salary Histogram in Leicestershire

The salary distribution of IT jobs citing Service Delivery in Leicestershire over the 3 months to 28 June 2017.

Salary histogram for Service Delivery in Leicestershire

Service Delivery
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Leicestershire region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester -7 13 £42,000 -32.80% 2
Loughborough - 1 £20,000 -
Service Delivery
East Midlands

For the 6 months to 28 June 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leicestershire region with a requirement for Service Delivery.

1 22 (62.86%) ITIL
2 13 (37.14%) Retail
2 13 (37.14%) SLA
3 12 (34.29%) Continuous Improvement
4 11 (31.43%) ITIL V3
5 10 (28.57%) Supplier Management
6 8 (22.86%) Business Continuity
6 8 (22.86%) Service Desk Management
7 6 (17.14%) Service Management
7 6 (17.14%) SQL
8 5 (14.29%) Windows
8 5 (14.29%) Salesforce.com
8 5 (14.29%) Programme Management
8 5 (14.29%) Service Delivery Management
9 4 (11.43%) Agile Software Development
9 4 (11.43%) Business Intelligence
9 4 (11.43%) Cisco
9 4 (11.43%) VoIP
10 3 (8.57%) ERP
10 3 (8.57%) SQL Server
10 3 (8.57%) Microsoft
10 3 (8.57%) EPoS
10 3 (8.57%) Disaster Recovery
10 3 (8.57%) Scrum
10 3 (8.57%) Back Office
10 3 (8.57%) Data Centre
10 3 (8.57%) Coaching
10 3 (8.57%) Capacity Management
10 3 (8.57%) Asterisk PBX
10 3 (8.57%) Process Improvement

Service Delivery
Co-occurring IT Skills in Leicestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (2.86%) Microsoft Office
Business Applications
1 3 (8.57%) Retail-J
2 2 (5.71%) Dynamics AX
Cloud Services
1 2 (5.71%) Dynamics 365
2 1 (2.86%) Microsoft Azure
2 1 (2.86%) Office 365
Communications & Networking
1 4 (11.43%) VoIP
2 3 (8.57%) Asterisk PBX
3 2 (5.71%) LAN
3 2 (5.71%) SAN
4 1 (2.86%) Internet
4 1 (2.86%) Network Security
4 1 (2.86%) WAN
Database & Business Intelligence
1 3 (8.57%) SQL Server
2 2 (5.71%) SQL Server Reporting Services
3 1 (2.86%) QlikView
3 1 (2.86%) Snowflake Schema
General
1 13 (37.14%) Retail
2 3 (8.57%) Back Office
3 2 (5.71%) Finance
3 2 (5.71%) Manufacturing
Job Titles
1 19 (54.29%) Service Manager
2 17 (48.57%) Delivery Manager
2 17 (48.57%) Services Delivery Manager
3 3 (8.57%) Analyst
3 3 (8.57%) Applications Support
3 3 (8.57%) Applications Support Analyst
3 3 (8.57%) Scrum Master
3 3 (8.57%) Senior Delivery Manager
3 3 (8.57%) Senior Manager
3 3 (8.57%) Senior Service Manager
3 3 (8.57%) Senior Services Delivery Manager
3 3 (8.57%) Support Analyst
3 3 (8.57%) Systems Engineer
3 3 (8.57%) VoIP Engineer
4 2 (5.71%) Agile Coach
4 2 (5.71%) Agile Scrum Master
5 1 (2.86%) ITIL Service Delivery Manager
5 1 (2.86%) Network Manager
5 1 (2.86%) QlikView Developer
5 1 (2.86%) Service Support Manager
Libraries, Frameworks & Software Standards
1 3 (8.57%) Velocity
2 1 (2.86%) Software Packaging
2 1 (2.86%) Web Services
Miscellaneous
1 3 (8.57%) Data Centre
1 3 (8.57%) EPoS
2 2 (5.71%) Analytical Skills
3 1 (2.86%) Computer Science
3 1 (2.86%) Management Information System
Operating Systems
1 5 (14.29%) Windows
2 2 (5.71%) Windows Server
3 1 (2.86%) AIX
3 1 (2.86%) Windows 10
3 1 (2.86%) Windows 7
Processes & Methodologies
1 22 (62.86%) ITIL
2 12 (34.29%) Continuous Improvement
3 11 (31.43%) ITIL V3
4 10 (28.57%) Supplier Management
5 8 (22.86%) Business Continuity
5 8 (22.86%) Service Desk Management
6 6 (17.14%) Service Management
7 5 (14.29%) Programme Management
7 5 (14.29%) Service Delivery Management
8 4 (11.43%) Agile Software Development
8 4 (11.43%) Business Intelligence
9 3 (8.57%) Capacity Management
9 3 (8.57%) Coaching
9 3 (8.57%) Disaster Recovery
9 3 (8.57%) ERP
9 3 (8.57%) Performance Management
9 3 (8.57%) Process Improvement
9 3 (8.57%) Scrum
10 2 (5.71%) Logistics
10 2 (5.71%) Time Management
Programming Languages
1 6 (17.14%) SQL
2 1 (2.86%) PL/SQL
2 1 (2.86%) T-SQL
Qualifications
1 2 (5.71%) Degree
2 1 (2.86%) Computer Science Degree
2 1 (2.86%) ITIL Certification
Quality Assurance & Compliance
1 13 (37.14%) SLA
2 1 (2.86%) Data Quality
2 1 (2.86%) GDPR
System Software
1 2 (5.71%) Virtual Servers
2 1 (2.86%) Active Directory
2 1 (2.86%) Microsoft Virtual Server
2 1 (2.86%) NDS
2 1 (2.86%) NetIQ eDirectory
2 1 (2.86%) VMware Infrastructure
2 1 (2.86%) vSphere
Systems Management
1 1 (2.86%) SCCM
Vendors
1 5 (14.29%) Salesforce.com
2 4 (11.43%) Cisco
3 3 (8.57%) Microsoft
4 2 (5.71%) JD Edwards
5 1 (2.86%) Dell
5 1 (2.86%) Forcepoint
5 1 (2.86%) HP
5 1 (2.86%) IBM
5 1 (2.86%) Oracle
5 1 (2.86%) SAP
5 1 (2.86%) VMware
Leicester
Hays Specialist Recruitment Ltd
Salary: £38000.00 - £45000.00 per annum
Posted: 16 days ago
Leicester
Applause IT Ltd
Salary: £25000 - £35000 per annum + Benefits
Posted: 8 days ago