Period
to 21 June 2018

The following table provides summary statistics for permanent job vacancies advertised in Leicester with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 21 June 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Leicestershire > Leicester
6 months to
21 Jun 2018
Same period 2017 Same period 2016
Rank 54 31 25
Rank change year-on-year -23 -6 +28
Permanent jobs citing SLA 28 48 57
As % of all permanent IT jobs advertised in Leicester 4.42% 7.04% 8.38%
As % of the Quality Assurance & Compliance category 39.44% 34.29% 51.82%
Number of salaries quoted 31 46 31
Leicester median annual salary £30,000 £45,000 £55,000
Median salary % change year-on-year -33.33% -18.18% +52.78%
10th Percentile £26,500 £18,750 £24,750
90th Percentile £43,250 £68,750 £63,750
Leicestershire median annual salary £30,000 £41,500 £42,500
% change year-on-year -27.71% -2.35% +18.06%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leicester with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Leicester
Permanent vacancies with a requirement for quality assurance or compliance skills 71 140 110
As % of all permanent IT jobs advertised in Leicester 11.20% 20.53% 16.18%
Number of salaries quoted 68 135 60
Leicester median annual salary £41,500 £37,500 £43,250
Median salary % change year-on-year +10.67% -13.29% -3.89%
10th Percentile £27,500 £26,250 £26,175
90th Percentile £61,625 £66,150 £63,750
Leicestershire median annual salary £40,750 £37,500 £42,250
% change year-on-year +8.67% -11.24% -5.06%

SLA
Job Vacancy Trend in Leicester

Job postings citing SLA as a percentage of all IT jobs advertised in Leicester.

Job vacancy trend for SLA in Leicester

SLA
Salary Trend in Leicester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Leicester.

Salary trend for SLA in Leicester

SLA
Salary Histogram in Leicester

The salary distribution of IT jobs citing SLA in Leicester over the 6 months to 21 June 2018.

Salary histogram for SLA in Leicester

For the 6 months to 21 June 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leicester region with a requirement for SLA.

1 15 (53.57%) Windows
2 12 (42.86%) Customer Requirements
3 10 (35.71%) Microsoft
4 7 (25.00%) TCP/IP
4 7 (25.00%) SQL
5 6 (21.43%) OOP
5 6 (21.43%) OO
5 6 (21.43%) C#
5 6 (21.43%) JavaScript
5 6 (21.43%) .NET
5 6 (21.43%) Sun
5 6 (21.43%) IBM
5 6 (21.43%) HP
5 6 (21.43%) Dell
5 6 (21.43%) EMC
5 6 (21.43%) Scrum
5 6 (21.43%) Agile Software Development
5 6 (21.43%) EMC VNX
5 6 (21.43%) EMC VMAX
5 6 (21.43%) Dell Compellent
5 6 (21.43%) Windows 10
5 6 (21.43%) SonicWALL
5 6 (21.43%) iSeries
5 6 (21.43%) EqualLogic
5 6 (21.43%) AngularJS
6 5 (17.86%) Root Cause Analysis
6 5 (17.86%) Skype for Business
6 5 (17.86%) Windows 7
6 5 (17.86%) SCCM
6 5 (17.86%) Problem Management

SLA
Co-occurring IT Skills in Leicester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (17.86%) Skype for Business
2 2 (7.14%) MS Exchange
2 2 (7.14%) SharePoint
3 1 (3.57%) CMS
3 1 (3.57%) EPiServer
3 1 (3.57%) Kentico
3 1 (3.57%) Sitecore CMS
3 1 (3.57%) Umbraco
Applications
1 3 (10.71%) Microsoft Excel
2 1 (3.57%) Microsoft Office
Cloud Services
1 2 (7.14%) Office 365
2 1 (3.57%) Microsoft Azure
Communications & Networking
1 7 (25.00%) TCP/IP
2 5 (17.86%) Internet
2 5 (17.86%) Remote Desktop
3 2 (7.14%) LAN
3 2 (7.14%) Skype
3 2 (7.14%) WAN
3 2 (7.14%) Wireless
Database & Business Intelligence
1 2 (7.14%) SQL Server
Development Applications
1 1 (3.57%) Bitbucket
1 1 (3.57%) Git (software)
1 1 (3.57%) Octopus Deploy
1 1 (3.57%) Subversion
General
1 3 (10.71%) Banking
2 2 (7.14%) Finance
Job Titles
1 12 (42.86%) Analyst
2 10 (35.71%) Support Analyst
3 9 (32.14%) Developer
4 6 (21.43%) Applications Support
4 6 (21.43%) Applications Support Analyst
4 6 (21.43%) Field Engineer
4 6 (21.43%) Field Hardware Engineer
4 6 (21.43%) Field Service Engineer
4 6 (21.43%) Field Service Hardware Engineer
4 6 (21.43%) Hardware Engineer
4 6 (21.43%) Server Engineer
4 6 (21.43%) Sun Engineer
4 6 (21.43%) Sun Hardware Engineer
5 5 (17.86%) Senior Analyst
5 5 (17.86%) Senior Field Engineer
5 5 (17.86%) Senior Field Service Engineer
5 5 (17.86%) Senior Hardware Engineer
5 5 (17.86%) Senior Server Engineer
5 5 (17.86%) Senior Support Analyst
6 4 (14.29%) Desktop Support Analyst
Libraries, Frameworks & Software Standards
1 6 (21.43%) .NET
1 6 (21.43%) AngularJS
2 1 (3.57%) ASP.NET
2 1 (3.57%) CSS
2 1 (3.57%) CSS3
2 1 (3.57%) HTML
Miscellaneous
1 6 (21.43%) EMC VMAX
1 6 (21.43%) EMC VNX
1 6 (21.43%) iSeries
2 3 (10.71%) Analytical Skills
2 3 (10.71%) Self-Motivation
Operating Systems
1 15 (53.57%) Windows
2 6 (21.43%) Windows 10
3 5 (17.86%) Windows 7
4 2 (7.14%) Windows Server
4 2 (7.14%) Windows Server 2008
4 2 (7.14%) Windows Server 2012
Processes & Methodologies
1 12 (42.86%) Customer Requirements
2 6 (21.43%) Agile Software Development
2 6 (21.43%) OO
2 6 (21.43%) OOP
2 6 (21.43%) Scrum
3 5 (17.86%) CRM
3 5 (17.86%) Problem Management
3 5 (17.86%) Root Cause Analysis
4 3 (10.71%) Business Intelligence
4 3 (10.71%) Dashboard Development
4 3 (10.71%) Data Visualisation
4 3 (10.71%) Decision-Making
4 3 (10.71%) Problem-Solving
4 3 (10.71%) User Acceptance Testing
4 3 (10.71%) Visualisation
5 2 (7.14%) Coaching
5 2 (7.14%) Continuous Improvement
5 2 (7.14%) Mentoring
6 1 (3.57%) BDD
6 1 (3.57%) ERP
Programming Languages
1 7 (25.00%) SQL
2 6 (21.43%) C#
2 6 (21.43%) JavaScript
3 5 (17.86%) PHP
4 3 (10.71%) PowerShell
5 2 (7.14%) T-SQL
Qualifications
1 2 (7.14%) MCITP
1 2 (7.14%) MCSE
1 2 (7.14%) MCTS
1 2 (7.14%) Microsoft Certification
2 1 (3.57%) ITIL Certification
Quality Assurance & Compliance
1 2 (7.14%) Data Quality
1 2 (7.14%) QA
System Software
1 4 (14.29%) Active Directory
2 2 (7.14%) Hyper-V
Systems Management
1 5 (17.86%) SCCM
2 1 (3.57%) Systems Management Server (SMS)
2 1 (3.57%) Terraform
Vendors
1 10 (35.71%) Microsoft
2 6 (21.43%) Dell
2 6 (21.43%) Dell Compellent
2 6 (21.43%) EMC
2 6 (21.43%) EqualLogic
2 6 (21.43%) HP
2 6 (21.43%) IBM
2 6 (21.43%) SonicWALL
2 6 (21.43%) Sun
3 3 (10.71%) MicroStrategy
3 3 (10.71%) Remedy
3 3 (10.71%) Tableau
4 2 (7.14%) Cisco
5 1 (3.57%) Sitecore