Period
to 15 February 2019

The following table provides summary statistics for permanent job vacancies advertised in Leicester with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 15 February 2019 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
Leicestershire > Leicester
6 months to
15 Feb 2019
Same period 2018 Same period 2017
Rank 70 58 42
Rank change year-on-year -12 -16 +19
Permanent jobs citing SLA 35 14 57
As % of all permanent IT jobs advertised in Leicester 4.90% 2.37% 7.13%
As % of the Quality Assurance & Compliance category 31.53% 22.95% 30.65%
Number of salaries quoted 34 17 63
Leicester median annual salary £30,000 £30,000 £57,500
Median salary % change year-on-year - -47.83% +51.32%
10th Percentile £17,000 £27,100 £35,000
90th Percentile £47,500 £43,250 £68,750
Leicestershire median annual salary £30,000 £32,500 £48,000
% change year-on-year -7.69% -32.29% +14.29%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leicester with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Leicester
Permanent vacancies with a requirement for quality assurance or compliance skills 111 61 186
As % of all permanent IT jobs advertised in Leicester 15.52% 10.32% 23.28%
Number of salaries quoted 99 57 178
Leicester median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - -5.88%
10th Percentile £24,750 £27,500 £27,500
90th Percentile £62,500 £61,750 £66,075
Leicestershire median annual salary £42,500 £41,500 £41,000
% change year-on-year +2.41% +1.22% -6.82%

SLA
Job Vacancy Trend in Leicester

Job postings citing SLA as a percentage of all IT jobs advertised in Leicester.

Job vacancy trend for SLA in Leicester

SLA
Salary Trend in Leicester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Leicester.

Salary trend for SLA in Leicester

SLA
Salary Histogram in Leicester

The salary distribution of IT jobs citing SLA in Leicester over the 6 months to 15 February 2019.

Salary histogram for SLA in Leicester

For the 6 months to 15 February 2019, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leicester region with a requirement for SLA.

1 19 (54.29%) Windows
2 14 (40.00%) Windows Server
3 13 (37.14%) Active Directory
4 12 (34.29%) Customer Requirements
4 12 (34.29%) Analytical Skills
5 10 (28.57%) SQL
5 10 (28.57%) ITIL
6 9 (25.71%) SQL Server
6 9 (25.71%) HP
6 9 (25.71%) Dell
6 9 (25.71%) IBM
6 9 (25.71%) Microsoft
6 9 (25.71%) Sun
7 8 (22.86%) VBScript
7 8 (22.86%) SOAP
7 8 (22.86%) Web Services
7 8 (22.86%) CRM
7 8 (22.86%) ERP
7 8 (22.86%) VMware
7 8 (22.86%) REST
7 8 (22.86%) Office 365
7 8 (22.86%) SQL Server Reporting Services
8 7 (20.00%) Problem-Solving
8 7 (20.00%) Windows Server 2012
8 7 (20.00%) Manufacturing
8 7 (20.00%) MS Exchange
8 7 (20.00%) McAfee
9 6 (17.14%) ITIL Certification
9 6 (17.14%) Agile Software Development
9 6 (17.14%) Windows Server 2008

SLA
Co-occurring IT Skills in Leicester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (20.00%) MS Exchange
2 1 (2.86%) SharePoint
Applications
1 1 (2.86%) Microsoft Office
Business Applications
1 1 (2.86%) Dynamics AX
1 1 (2.86%) NetSuite
Cloud Services
1 8 (22.86%) Office 365
2 2 (5.71%) Amazon AWS
2 2 (5.71%) Microsoft Azure
Communications & Networking
1 2 (5.71%) Wireless
2 1 (2.86%) Firewall
2 1 (2.86%) PBX
2 1 (2.86%) VoIP
2 1 (2.86%) WAN
Database & Business Intelligence
1 9 (25.71%) SQL Server
2 8 (22.86%) SQL Server Reporting Services
General
1 7 (20.00%) Manufacturing
2 1 (2.86%) Back Office
Job Titles
1 17 (48.57%) Analyst
1 17 (48.57%) IT Analyst
2 8 (22.86%) IT Support
2 8 (22.86%) SQL Analyst
2 8 (22.86%) SSRS Analyst
3 7 (20.00%) IT Support Analyst
3 7 (20.00%) Service Manager
3 7 (20.00%) Support Analyst
4 5 (14.29%) IT Manager
4 5 (14.29%) IT Services Manager
4 5 (14.29%) Junior
5 4 (11.43%) Field Engineer
5 4 (11.43%) Field Hardware Engineer
5 4 (11.43%) Field Service Engineer
5 4 (11.43%) Field Service Hardware Engineer
5 4 (11.43%) Senior Field Engineer
5 4 (11.43%) Senior Field Service Engineer
5 4 (11.43%) Senior Hardware Engineer
5 4 (11.43%) Server Engineer
5 4 (11.43%) Sun Engineer
Libraries, Frameworks & Software Standards
1 8 (22.86%) REST
1 8 (22.86%) SOAP
1 8 (22.86%) Web Services
Miscellaneous
1 12 (34.29%) Analytical Skills
2 4 (11.43%) EMC VMAX
2 4 (11.43%) EMC VNX
2 4 (11.43%) iSeries
3 1 (2.86%) Management Information System
3 1 (2.86%) Replication
Operating Systems
1 19 (54.29%) Windows
2 14 (40.00%) Windows Server
3 7 (20.00%) Windows Server 2012
4 6 (17.14%) Windows Server 2008
5 1 (2.86%) Linux
5 1 (2.86%) Mac OS
Processes & Methodologies
1 12 (34.29%) Customer Requirements
2 10 (28.57%) ITIL
3 8 (22.86%) CRM
3 8 (22.86%) ERP
4 7 (20.00%) Problem-Solving
5 6 (17.14%) Agile Software Development
6 5 (14.29%) Logistics
6 5 (14.29%) People Management
6 5 (14.29%) Service Delivery
7 4 (11.43%) Infrastructure Engineering
8 2 (5.71%) Security Monitoring
9 1 (2.86%) Antivirus Management
9 1 (2.86%) Deployment Automation
9 1 (2.86%) Knowledge Management
9 1 (2.86%) Patch Management
9 1 (2.86%) Service Design
9 1 (2.86%) Service Management
9 1 (2.86%) Strategic Thinking
9 1 (2.86%) Threat Detection
9 1 (2.86%) Vulnerability Scanning
Programming Languages
1 10 (28.57%) SQL
2 8 (22.86%) VBScript
Qualifications
1 6 (17.14%) ITIL Certification
2 3 (8.57%) MCSE
2 3 (8.57%) Microsoft Certification
3 2 (5.71%) MCITP
3 2 (5.71%) MCTS
4 1 (2.86%) MCP
Quality Assurance & Compliance
1 2 (5.71%) ISO/IEC 27001
System Software
1 13 (37.14%) Active Directory
2 1 (2.86%) Hyper-V
2 1 (2.86%) Terminal Services
Vendors
1 9 (25.71%) Dell
1 9 (25.71%) HP
1 9 (25.71%) IBM
1 9 (25.71%) Microsoft
1 9 (25.71%) Sun
2 8 (22.86%) VMware
3 7 (20.00%) McAfee
4 5 (14.29%) Cisco
4 5 (14.29%) Hitachi
4 5 (14.29%) SonicWALL
5 4 (11.43%) Dell Compellent
5 4 (11.43%) EMC
5 4 (11.43%) EqualLogic
6 1 (2.86%) Avaya
6 1 (2.86%) GFI Software
6 1 (2.86%) JD Edwards
6 1 (2.86%) Sophos
6 1 (2.86%) Veeam