Period
to 15 June 2019

The following table provides summary statistics for permanent job vacancies advertised in Leicestershire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 15 June 2019 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
East Midlands > Leicestershire
6 months to
15 Jun 2019
Same period 2018 Same period 2017
Rank 71 43 45
Rank change year-on-year -28 +2 -5
Permanent jobs citing SLA 35 57 65
As % of all permanent IT jobs advertised in Leicestershire 3.21% 5.81% 5.26%
As % of the Quality Assurance & Compliance category 22.58% 47.11% 31.25%
Number of salaries quoted 35 60 63
Leicestershire median annual salary £30,000 £31,250 £44,000
Median salary % change year-on-year -4.00% -28.98% +3.53%
10th Percentile £24,750 £23,125 £20,050
90th Percentile £40,250 £52,500 £68,750
East Midlands median annual salary £27,250 £32,500 £31,250
% change year-on-year -16.15% +4.00% -12.13%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leicestershire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Leicestershire
Permanent vacancies with a requirement for quality assurance or compliance skills 155 121 208
As % of all permanent IT jobs advertised in Leicestershire 14.22% 12.33% 16.84%
Number of salaries quoted 92 115 183
Leicestershire median annual salary £37,500 £41,500 £37,500
Median salary % change year-on-year -9.64% +10.67% -11.76%
10th Percentile £24,750 £24,800 £26,250
90th Percentile £56,225 £62,000 £65,300
East Midlands median annual salary £40,000 £42,000 £41,000
% change year-on-year -4.76% +2.44% +2.50%

SLA
Job Vacancy Trend in Leicestershire

Job postings citing SLA as a percentage of all IT jobs advertised in Leicestershire.

Job vacancy trend for SLA in Leicestershire

SLA
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Leicestershire.

Salary trend for SLA in Leicestershire

SLA
Salary Histogram in Leicestershire

The salary distribution of IT jobs citing SLA in Leicestershire over the 6 months to 15 June 2019.

Salary histogram for SLA in Leicestershire

SLA
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Leicestershire region over the 6 months to 15 June 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester -1 34 £30,000 -
SLA
East Midlands

For the 6 months to 15 June 2019, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leicestershire region with a requirement for SLA.

1 20 (57.14%) Windows
2 16 (45.71%) VMware
2 16 (45.71%) Problem-Solving
2 16 (45.71%) Analytical Skills
3 15 (42.86%) Windows Server
4 12 (34.29%) Office 365
4 12 (34.29%) ERP
4 12 (34.29%) SQL Server
4 12 (34.29%) Active Directory
5 11 (31.43%) Microsoft
5 11 (31.43%) McAfee
5 11 (31.43%) MS Exchange
5 11 (31.43%) Manufacturing
6 9 (25.71%) SQL
7 8 (22.86%) VBScript
7 8 (22.86%) SOAP
7 8 (22.86%) Web Services
7 8 (22.86%) ITIL
7 8 (22.86%) CRM
7 8 (22.86%) SQL Server Reporting Services
7 8 (22.86%) REST
7 8 (22.86%) Customer Requirements
8 5 (14.29%) DevOps
8 5 (14.29%) Service Delivery
8 5 (14.29%) ITIL Certification
9 4 (11.43%) Hitachi
9 4 (11.43%) Sun
9 4 (11.43%) HP
9 4 (11.43%) Dell
9 4 (11.43%) Citrix

SLA
Co-occurring IT Skills in Leicestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (31.43%) MS Exchange
Applications
1 1 (2.86%) Microsoft Office
Business Applications
1 1 (2.86%) Dynamics AX
1 1 (2.86%) NetSuite
Cloud Services
1 12 (34.29%) Office 365
2 4 (11.43%) Amazon AWS
2 4 (11.43%) AWS CloudFormation
Database & Business Intelligence
1 12 (34.29%) SQL Server
2 8 (22.86%) SQL Server Reporting Services
3 4 (11.43%) MariaDB
Development Applications
1 4 (11.43%) Git (software)
General
1 11 (31.43%) Manufacturing
2 4 (11.43%) Finance
Job Titles
1 23 (65.71%) Analyst
2 21 (60.00%) IT Analyst
3 11 (31.43%) IT Support
3 11 (31.43%) IT Support Analyst
3 11 (31.43%) Support Analyst
4 8 (22.86%) SQL Analyst
4 8 (22.86%) SSRS Analyst
5 4 (11.43%) Developer
5 4 (11.43%) Infrastructure Engineer
6 3 (8.57%) Service Analyst
6 3 (8.57%) Service Desk Analyst
6 3 (8.57%) Service Manager
7 2 (5.71%) Delivery Manager
7 2 (5.71%) Service Support Manager
7 2 (5.71%) Services Delivery Manager
8 1 (2.86%) IT Security Analyst
8 1 (2.86%) Security Analyst
8 1 (2.86%) Service Transition Manager
8 1 (2.86%) Transition Manager
Libraries, Frameworks & Software Standards
1 8 (22.86%) REST
1 8 (22.86%) SOAP
1 8 (22.86%) Web Services
2 1 (2.86%) .NET
Miscellaneous
1 16 (45.71%) Analytical Skills
2 4 (11.43%) Fat Client
2 4 (11.43%) Linux Command Line
2 4 (11.43%) Thin Client
3 1 (2.86%) Driving Licence
3 1 (2.86%) Self-Motivation
Operating Systems
1 20 (57.14%) Windows
2 15 (42.86%) Windows Server
3 4 (11.43%) Linux
Processes & Methodologies
1 16 (45.71%) Problem-Solving
2 12 (34.29%) ERP
3 8 (22.86%) CRM
3 8 (22.86%) Customer Requirements
3 8 (22.86%) ITIL
4 5 (14.29%) DevOps
4 5 (14.29%) Service Delivery
5 4 (11.43%) Computer Science
5 4 (11.43%) Configuration Management
5 4 (11.43%) Infrastructure Engineering
5 4 (11.43%) Infrastructure Management
5 4 (11.43%) Logistics
5 4 (11.43%) Performance Optimisation
5 4 (11.43%) Software Engineering
5 4 (11.43%) Task Automation
6 2 (5.71%) Service Management
7 1 (2.86%) Business Analysis
7 1 (2.86%) CMMI
7 1 (2.86%) Security Monitoring
7 1 (2.86%) Service Design
Programming Languages
1 9 (25.71%) SQL
2 8 (22.86%) VBScript
3 4 (11.43%) PowerShell
3 4 (11.43%) Python
Qualifications
1 5 (14.29%) ITIL Certification
2 4 (11.43%) MCP
3 1 (2.86%) Degree
3 1 (2.86%) MCITP
3 1 (2.86%) MCSE
3 1 (2.86%) MCTS
3 1 (2.86%) Microsoft Certification
Quality Assurance & Compliance
1 1 (2.86%) ISO/IEC 27001
System Software
1 12 (34.29%) Active Directory
2 4 (11.43%) Hyper-V
2 4 (11.43%) VMware Infrastructure
Systems Management
1 4 (11.43%) Ansible
1 4 (11.43%) Opscode Chef
1 4 (11.43%) Puppet
1 4 (11.43%) Terraform
Vendors
1 16 (45.71%) VMware
2 11 (31.43%) McAfee
2 11 (31.43%) Microsoft
3 4 (11.43%) Cisco
3 4 (11.43%) Citrix
3 4 (11.43%) Dell
3 4 (11.43%) Hitachi
3 4 (11.43%) HP
3 4 (11.43%) IBM
3 4 (11.43%) Oracle
3 4 (11.43%) SaltStack
3 4 (11.43%) Sun
4 1 (2.86%) JD Edwards