Period
to 13 December 2018

The following table provides summary statistics for permanent job vacancies advertised in Leicestershire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 13 December 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
East Midlands > Leicestershire
6 months to
13 Dec 2018
Same period 2017 Same period 2016
Rank 71 74 39
Rank change year-on-year +3 -35 +33
Permanent jobs citing SLA 34 14 83
As % of all permanent IT jobs advertised in Leicestershire 3.70% 1.45% 5.85%
As % of the Quality Assurance & Compliance category 23.61% 17.72% 37.90%
Number of salaries quoted 32 14 79
Leicestershire median annual salary £35,000 £29,000 £50,000
Median salary % change year-on-year +20.69% -42.00% +41.84%
10th Percentile £17,000 £26,250 £30,000
90th Percentile £48,625 £52,500 £67,500
East Midlands median annual salary £30,000 £29,500 £41,000
% change year-on-year +1.69% -28.05% +26.15%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Leicestershire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Leicestershire
Permanent vacancies with a requirement for quality assurance or compliance skills 144 79 219
As % of all permanent IT jobs advertised in Leicestershire 15.65% 8.20% 15.43%
Number of salaries quoted 110 70 194
Leicestershire median annual salary £42,500 £37,500 £42,000
Median salary % change year-on-year +13.33% -10.71% +5.00%
10th Percentile £25,750 £26,475 £27,500
90th Percentile £61,375 £58,875 £62,125
East Midlands median annual salary £42,500 £45,000 £42,500
% change year-on-year -5.56% +5.88% +11.11%

SLA
Job Vacancy Trend in Leicestershire

Job postings citing SLA as a percentage of all IT jobs advertised in Leicestershire.

Job vacancy trend for SLA in Leicestershire

SLA
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Leicestershire.

Salary trend for SLA in Leicestershire

SLA
Salary Histogram in Leicestershire

The salary distribution of IT jobs citing SLA in Leicestershire over the 6 months to 13 December 2018.

Salary histogram for SLA in Leicestershire

SLA
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Leicestershire region over the 6 months to 13 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester +2 25 £35,000 +20.69% 1
Loughborough +3 3 £25,000 +11.11%
Melton Mowbray - 2 £32,500 -
SLA
East Midlands

For the 6 months to 13 December 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leicestershire region with a requirement for SLA.

1 20 (58.82%) Windows
2 16 (47.06%) Microsoft
3 14 (41.18%) Agile Software Development
4 13 (38.24%) Active Directory
4 13 (38.24%) ITIL
5 12 (35.29%) SQL Server
6 11 (32.35%) Cisco
6 11 (32.35%) Windows Server
7 10 (29.41%) IBM
7 10 (29.41%) HP
7 10 (29.41%) Dell
7 10 (29.41%) Sun
8 9 (26.47%) Windows Server 2012
9 8 (23.53%) Windows Server 2008
10 7 (20.59%) SQL
10 7 (20.59%) T-SQL
10 7 (20.59%) ITIL Certification
10 7 (20.59%) Service Delivery
10 7 (20.59%) Infrastructure Engineering
11 6 (17.65%) Analytical Skills
11 6 (17.65%) People Management
11 6 (17.65%) Hitachi
11 6 (17.65%) LAN
11 6 (17.65%) WAN
11 6 (17.65%) Migration
11 6 (17.65%) VMware
11 6 (17.65%) Logistics
11 6 (17.65%) Hyper-V
12 5 (14.71%) SonicWALL
12 5 (14.71%) AngularJS

SLA
Co-occurring IT Skills in Leicestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (8.82%) SharePoint
2 2 (5.88%) MS Exchange
2 2 (5.88%) Skype for Business
Applications
1 3 (8.82%) Microsoft Office
Business Applications
1 2 (5.88%) Dynamics AX
Cloud Services
1 3 (8.82%) Microsoft Azure
2 2 (5.88%) Amazon AWS
2 2 (5.88%) Office 365
Communications & Networking
1 6 (17.65%) LAN
1 6 (17.65%) WAN
2 4 (11.76%) Firewall
2 4 (11.76%) Wireless
3 3 (8.82%) TCP/IP
4 2 (5.88%) SAN
4 2 (5.88%) VoIP
4 2 (5.88%) WLAN
5 1 (2.94%) Broadband
5 1 (2.94%) DHCP
5 1 (2.94%) DNS
5 1 (2.94%) Internet
5 1 (2.94%) PBX
Database & Business Intelligence
1 12 (35.29%) SQL Server
General
1 2 (5.88%) Automotive
1 2 (5.88%) Telecoms
2 1 (2.94%) Back Office
Job Titles
1 7 (20.59%) Infrastructure Engineer
1 7 (20.59%) Service Manager
2 5 (14.71%) Analyst
2 5 (14.71%) Developer
2 5 (14.71%) IT Engineer
2 5 (14.71%) IT Manager
2 5 (14.71%) IT Services Manager
2 5 (14.71%) IT Support
2 5 (14.71%) Junior
2 5 (14.71%) Service Desk Manager
2 5 (14.71%) Software Developer
3 4 (11.76%) 3rd Line Engineer
3 4 (11.76%) Field Hardware Engineer
3 4 (11.76%) Field Service Hardware Engineer
3 4 (11.76%) Senior Field Engineer
3 4 (11.76%) Senior Field Service Engineer
3 4 (11.76%) Senior Hardware Engineer
3 4 (11.76%) Senior Server Engineer
3 4 (11.76%) Sun Engineer
3 4 (11.76%) Sun Hardware Engineer
Libraries, Frameworks & Software Standards
1 5 (14.71%) .NET
1 5 (14.71%) Ajax
1 5 (14.71%) AngularJS
1 5 (14.71%) ASP.NET
1 5 (14.71%) ASP.NET MVC
1 5 (14.71%) ASP.NET Web API
1 5 (14.71%) CSS
1 5 (14.71%) HTML
1 5 (14.71%) HTML5
1 5 (14.71%) KnockoutJS
1 5 (14.71%) Spring
Miscellaneous
1 6 (17.65%) Analytical Skills
2 4 (11.76%) EMC VMAX
2 4 (11.76%) EMC VNX
2 4 (11.76%) iSeries
3 2 (5.88%) Management Information System
3 2 (5.88%) Replication
Operating Systems
1 20 (58.82%) Windows
2 11 (32.35%) Windows Server
3 9 (26.47%) Windows Server 2012
4 8 (23.53%) Windows Server 2008
5 2 (5.88%) Unix
5 2 (5.88%) Windows 10
5 2 (5.88%) Windows 7
6 1 (2.94%) Linux
6 1 (2.94%) Mac OS
Processes & Methodologies
1 14 (41.18%) Agile Software Development
2 13 (38.24%) ITIL
3 7 (20.59%) Infrastructure Engineering
3 7 (20.59%) Service Delivery
4 6 (17.65%) Logistics
4 6 (17.65%) Migration
4 6 (17.65%) People Management
5 5 (14.71%) MVC
5 5 (14.71%) Web Development
6 4 (11.76%) Customer Requirements
7 3 (8.82%) Change Management
7 3 (8.82%) Problem Management
8 2 (5.88%) Incident Management
8 2 (5.88%) Problem-Solving
9 1 (2.94%) Antivirus Management
9 1 (2.94%) Deployment Automation
9 1 (2.94%) Disaster Recovery
9 1 (2.94%) Knowledge Management
9 1 (2.94%) SIEM
9 1 (2.94%) Stakeholder Management
Programming Languages
1 7 (20.59%) SQL
1 7 (20.59%) T-SQL
2 5 (14.71%) C#
2 5 (14.71%) JavaScript
3 3 (8.82%) PowerShell
Qualifications
1 7 (20.59%) ITIL Certification
2 4 (11.76%) MCSE
2 4 (11.76%) Microsoft Certification
3 3 (8.82%) MCITP
3 3 (8.82%) MCTS
4 1 (2.94%) CCNA
4 1 (2.94%) CCNP
4 1 (2.94%) Cisco Certification
4 1 (2.94%) MCP
Quality Assurance & Compliance
1 2 (5.88%) QA
2 1 (2.94%) ISO/IEC 27001
System Software
1 13 (38.24%) Active Directory
2 6 (17.65%) Hyper-V
3 3 (8.82%) VMware Infrastructure
4 1 (2.94%) Terminal Services
Systems Management
1 1 (2.94%) SCCM
Vendors
1 16 (47.06%) Microsoft
2 11 (32.35%) Cisco
3 10 (29.41%) Dell
3 10 (29.41%) HP
3 10 (29.41%) IBM
3 10 (29.41%) Sun
4 6 (17.65%) Hitachi
4 6 (17.65%) VMware
5 5 (14.71%) SonicWALL
6 4 (11.76%) Dell Compellent
6 4 (11.76%) EMC
6 4 (11.76%) EqualLogic
7 1 (2.94%) Avaya
7 1 (2.94%) Citrix
7 1 (2.94%) GFI Software
7 1 (2.94%) Sophos
7 1 (2.94%) Veeam