The median annual salary for a Support Analyst was £24,500 in advertised job vacancies in Leicester during the 3 months to 26 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Leicestershire / Leicester
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 47 35 53
Rank change year-on-year -12 +18  
Permanent jobs requiring a Support Analyst 3 19 11
As % of all permanent IT jobs advertised in Leicester 1.04% 5.29% 2.53%
As % of the Job Titles category 1.06% 5.35% 2.59%
Number of salaries quoted 2 19 11
Median salary £24,500 £40,000 £33,500
Median salary % change year-on-year -38.75% +19.40%  
90% offered a salary of more than £22,100 £36,600 £19,500
10% offered a salary of more than £26,900 £43,500 £40,000
UK excluding London median salary £30,000 £27,500 £27,500
% change year-on-year +9.09% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Leicester. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Leicester
Permanent job vacancies with a job title containing a recognized job role 282 355 425
As % of all permanent IT job vacancies advertised in Leicester 97.58% 98.89% 97.70%
Number of salaries quoted 265 298 367
Median salary £36,000 £42,500 £41,500
Median salary % change year-on-year -15.29% +2.40%  
90% offered a salary of more than £25,000 £30,000 £25,000
10% offered a salary of more than £60,000 £50,000 £62,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Support Analyst
Job Vacancy Trend in Leicester

The job posting trend of jobs advertised in Leicester that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in Leicester

Support Analyst
Salary Trend in Leicester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Leicester.

Salary trend for Support Analyst in Leicester

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Leicester

For the 6 months to 26 June 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leicester region featuring Support Analyst in the job title.

1 12 (70.59%) SQL
2 11 (64.71%) ITIL
2 11 (64.71%) SLA
3 9 (52.94%) Disaster Recovery
3 9 (52.94%) Back Office
3 9 (52.94%) Retail
3 9 (52.94%) Coaching
3 9 (52.94%) Capacity Management
4 6 (35.29%) EPoS
5 3 (17.65%) Process Improvement
5 3 (17.65%) Retail-J
5 3 (17.65%) Service Delivery
6 2 (11.76%) PL/SQL
6 2 (11.76%) Automotive
6 2 (11.76%) AIX
6 2 (11.76%) Unix
6 2 (11.76%) Oracle
6 2 (11.76%) Oracle Database 10g
6 2 (11.76%) Retek
6 2 (11.76%) Shell Script
6 2 (11.76%) ProC
6 2 (11.76%) Oracle Database
7 1 (5.88%) Problem Management
7 1 (5.88%) Windows 7
7 1 (5.88%) Skype for Business
7 1 (5.88%) Root Cause Analysis
7 1 (5.88%) Smartphone
7 1 (5.88%) Sage X3
7 1 (5.88%) Windows 10
7 1 (5.88%) Blackberry

Support Analyst Skill Set
Co-occurring IT Skills in Leicester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.88%) MS Exchange
1 1 (5.88%) Skype for Business
Business Applications
1 3 (17.65%) Retail-J
2 1 (5.88%) Sage X3
Communications & Networking
1 1 (5.88%) Internet
Database & Business Intelligence
1 2 (11.76%) Oracle Database
1 2 (11.76%) Oracle Database 10g
2 1 (5.88%) Crystal Reports
Development Applications
1 2 (11.76%) ProC
General
1 9 (52.94%) Back Office
1 9 (52.94%) Retail
2 2 (11.76%) Automotive
3 1 (5.88%) Finance
Miscellaneous
1 6 (35.29%) EPoS
2 1 (5.88%) Blackberry
2 1 (5.88%) Smartphone
Operating Systems
1 2 (11.76%) AIX
1 2 (11.76%) Unix
2 1 (5.88%) Windows
2 1 (5.88%) Windows 10
2 1 (5.88%) Windows 7
Processes & Methodologies
1 11 (64.71%) ITIL
2 9 (52.94%) Capacity Management
2 9 (52.94%) Coaching
2 9 (52.94%) Disaster Recovery
3 3 (17.65%) Process Improvement
3 3 (17.65%) Service Delivery
4 1 (5.88%) Problem Management
4 1 (5.88%) Root Cause Analysis
4 1 (5.88%) Service Management
Programming Languages
1 12 (70.59%) SQL
2 2 (11.76%) PL/SQL
2 2 (11.76%) Shell Script
Quality Assurance & Compliance
1 11 (64.71%) SLA
System Software
1 1 (5.88%) Active Directory
Vendors
1 2 (11.76%) Oracle
1 2 (11.76%) Retek
2 1 (5.88%) Microsoft
2 1 (5.88%) Sage
Leicester, Leicestershire
CV Screen Ltd
Salary: Up to £30k plus benefits
Posted: 3 days ago