Period
to 20 November 2017

The median annual salary for a Support Analyst was £29,000 in advertised job vacancies in Leicester during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
Leicestershire > Leicester
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 49 48 52
Rank change year-on-year -1 +4 +2
Permanent jobs requiring a Support Analyst 16 46 30
As % of all permanent IT jobs advertised in Leicester 2.87% 5.54% 3.64%
As % of the Job Titles category 2.91% 5.62% 3.69%
Number of salaries quoted 22 41 30
Leicester median annual salary £29,000 £42,500 £28,000
Median salary % change year-on-year -31.76% +51.79% +0.73%
10th Percentile £19,000 £36,750 £24,150
90th Percentile £42,500 £44,250 £41,150
Leicestershire median annual salary £25,750 £40,000 £28,000
% change year-on-year -35.63% +42.86% +1.82%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Leicester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Leicester
Permanent vacancies in Leicester with a recognized job title 549 819 813
% of permanent IT jobs with a recognized job title 98.39% 98.67% 98.55%
Number of salaries quoted 507 744 685
Leicester median annual salary £39,000 £40,250 £39,500
Median salary % change year-on-year -3.11% +1.90% -1.25%
10th Percentile £23,650 £25,325 £21,500
90th Percentile £56,250 £53,750 £56,250
Leicestershire median annual salary £39,000 £40,500 £38,500
% change year-on-year -3.70% +5.19% -0.77%

Support Analyst
Job Vacancy Trend in Leicester

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Leicester.

Job vacancy trend for Support Analyst in Leicester

Support Analyst
Salary Trend in Leicester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Leicester.

Salary trend for Support Analyst in Leicester

Support Analyst
Salary Histogram in Leicester

The salary distribution of IT jobs citing Support Analyst in Leicester over the 6 months to 20 November 2017.

Salary histogram for Support Analyst in Leicester

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Leicester

For the 6 months to 20 November 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leicester region featuring Support Analyst in the job title.

1 10 (62.50%) SQL
1 10 (62.50%) Microsoft
2 8 (50.00%) SQL Server
3 6 (37.50%) Oracle
3 6 (37.50%) SAP
3 6 (37.50%) ITIL
3 6 (37.50%) Data Warehouse
3 6 (37.50%) ERP
3 6 (37.50%) Business Intelligence
3 6 (37.50%) PL/SQL
3 6 (37.50%) ITIL Foundation Certificate
3 6 (37.50%) Analytical Skills
3 6 (37.50%) Workday
4 5 (31.25%) Windows
5 4 (25.00%) Root Cause Analysis
6 3 (18.75%) Smartphone
7 2 (12.50%) Cisco IOS
7 2 (12.50%) Release Management
7 2 (12.50%) User Acceptance Testing
7 2 (12.50%) SC Cleared
7 2 (12.50%) Security Cleared
7 2 (12.50%) SQL Server Integration Services
7 2 (12.50%) SQL Server Reporting Services
7 2 (12.50%) CMS
7 2 (12.50%) Firewall
7 2 (12.50%) Apache
7 2 (12.50%) Tomcat
7 2 (12.50%) Microsoft Office
7 2 (12.50%) Cisco
7 2 (12.50%) Adobe

Support Analyst Skill Set
Co-occurring IT Skills in Leicester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (12.50%) Apache
1 2 (12.50%) CMS
1 2 (12.50%) Exchange Server 2013
1 2 (12.50%) Moodle
1 2 (12.50%) Tomcat
Applications
1 2 (12.50%) Microsoft Office
Cloud Services
1 2 (12.50%) Office 365
Communications & Networking
1 2 (12.50%) Cisco IOS
1 2 (12.50%) Firewall
Database & Business Intelligence
1 8 (50.00%) SQL Server
2 6 (37.50%) Data Warehouse
3 2 (12.50%) SQL Server Integration Services
3 2 (12.50%) SQL Server Reporting Services
Miscellaneous
1 6 (37.50%) Analytical Skills
2 3 (18.75%) Smartphone
3 2 (12.50%) Learning Management System
Operating Systems
1 5 (31.25%) Windows
2 2 (12.50%) Windows 10
2 2 (12.50%) Windows 7
Processes & Methodologies
1 6 (37.50%) Business Intelligence
1 6 (37.50%) ERP
1 6 (37.50%) ITIL
2 4 (25.00%) Root Cause Analysis
3 2 (12.50%) Release Management
3 2 (12.50%) User Acceptance Testing
4 1 (6.25%) Stakeholder Management
Programming Languages
1 10 (62.50%) SQL
2 6 (37.50%) PL/SQL
Qualifications
1 6 (37.50%) ITIL Foundation Certificate
2 2 (12.50%) SC Cleared
2 2 (12.50%) Security Cleared
System Software
1 2 (12.50%) Active Directory
Vendors
1 10 (62.50%) Microsoft
2 6 (37.50%) Oracle
2 6 (37.50%) SAP
2 6 (37.50%) Workday
3 2 (12.50%) Adobe
3 2 (12.50%) Apple
3 2 (12.50%) Blackboard
3 2 (12.50%) Cisco
4 1 (6.25%) IBM