Period
to 20 November 2017

The median annual salary for a Support Analyst was £25,750 in advertised job vacancies in Leicestershire during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
East Midlands > Leicestershire
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 49 41 66
Rank change year-on-year -8 +25 -1
Permanent jobs requiring a Support Analyst 36 83 47
As % of all permanent IT jobs advertised in Leicestershire 3.91% 5.72% 3.49%
As % of the Job Titles category 3.99% 5.80% 3.54%
Number of salaries quoted 34 72 46
Leicestershire median annual salary £25,750 £40,000 £28,000
Median salary % change year-on-year -35.63% +42.86% +1.82%
10th Percentile £19,000 £21,250 £18,750
90th Percentile £42,500 £43,750 £39,875
East Midlands median annual salary £26,500 £30,000 £26,500
% change year-on-year -11.67% +13.21% -11.67%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Leicestershire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Leicestershire
Permanent vacancies in Leicestershire with a recognized job title 903 1430 1326
% of permanent IT jobs with a recognized job title 98.05% 98.55% 98.37%
Number of salaries quoted 797 1223 1074
Leicestershire median annual salary £39,000 £40,500 £38,500
Median salary % change year-on-year -3.70% +5.19% -0.77%
10th Percentile £24,150 £25,000 £21,500
90th Percentile £56,250 £55,000 £55,000
East Midlands median annual salary £40,000 £40,000 £40,000

Support Analyst
Job Vacancy Trend in Leicestershire

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Leicestershire.

Job vacancy trend for Support Analyst in Leicestershire

Support Analyst
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Leicestershire.

Salary trend for Support Analyst in Leicestershire

Support Analyst
Salary Histogram in Leicestershire

The salary distribution of IT jobs citing Support Analyst in Leicestershire over the 6 months to 20 November 2017.

Salary histogram for Support Analyst in Leicestershire

Support Analyst
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Leicestershire region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester -1 16 £29,000 -31.76%
Coalville +4 1 £20,661 -11.14%
Loughborough +3 1 £25,000 +11.11% 2
Support Analyst
East Midlands

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Leicestershire

For the 6 months to 20 November 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leicestershire region featuring Support Analyst in the job title.

1 22 (61.11%) Windows
2 21 (58.33%) SQL
3 20 (55.56%) Microsoft
4 16 (44.44%) Windows 7
5 12 (33.33%) Windows 10
5 12 (33.33%) ITIL
5 12 (33.33%) Microsoft Office
6 10 (27.78%) Windows Server 2008
6 10 (27.78%) Windows Server
7 9 (25.00%) Windows 8
7 9 (25.00%) Manual Testing
8 8 (22.22%) SQL Server
9 7 (19.44%) SAP
10 6 (16.67%) PL/SQL
10 6 (16.67%) Oracle
10 6 (16.67%) Business Intelligence
10 6 (16.67%) Data Warehouse
10 6 (16.67%) ERP
10 6 (16.67%) ITIL Foundation Certificate
10 6 (16.67%) Analytical Skills
10 6 (16.67%) Workday
11 5 (13.89%) Root Cause Analysis
12 4 (11.11%) Incident Management
12 4 (11.11%) VMware Infrastructure
12 4 (11.11%) Problem Management
12 4 (11.11%) Kofax
12 4 (11.11%) Finance
12 4 (11.11%) VMware
12 4 (11.11%) Retail
12 4 (11.11%) Gentran

Support Analyst Skill Set
Co-occurring IT Skills in Leicestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (11.11%) Gentran
2 2 (5.56%) Apache
2 2 (5.56%) CMS
2 2 (5.56%) Exchange Server 2013
2 2 (5.56%) Moodle
2 2 (5.56%) Tomcat
Applications
1 12 (33.33%) Microsoft Office
Business Applications
1 1 (2.78%) SAP CO
1 1 (2.78%) SAP FI
1 1 (2.78%) SAP FI/CO
1 1 (2.78%) SAP MM
1 1 (2.78%) SAP PM
Cloud Services
1 2 (5.56%) Office 365
Communications & Networking
1 2 (5.56%) Cisco IOS
1 2 (5.56%) Firewall
2 1 (2.78%) LAN
2 1 (2.78%) WAN
Database & Business Intelligence
1 8 (22.22%) SQL Server
2 6 (16.67%) Data Warehouse
3 2 (5.56%) SQL Server Integration Services
3 2 (5.56%) SQL Server Reporting Services
General
1 4 (11.11%) Finance
1 4 (11.11%) Retail
2 3 (8.33%) Marketing
Miscellaneous
1 6 (16.67%) Analytical Skills
2 3 (8.33%) Smartphone
3 2 (5.56%) Learning Management System
Operating Systems
1 22 (61.11%) Windows
2 16 (44.44%) Windows 7
3 12 (33.33%) Windows 10
4 10 (27.78%) Windows Server
4 10 (27.78%) Windows Server 2008
5 9 (25.00%) Windows 8
6 1 (2.78%) Windows Server 2003
Processes & Methodologies
1 12 (33.33%) ITIL
2 9 (25.00%) Manual Testing
3 6 (16.67%) Business Intelligence
3 6 (16.67%) ERP
4 5 (13.89%) Root Cause Analysis
5 4 (11.11%) Incident Management
5 4 (11.11%) Problem Management
6 3 (8.33%) Business Continuity
6 3 (8.33%) Data Management
6 3 (8.33%) Document Management
6 3 (8.33%) IT Governance
7 2 (5.56%) Release Management
7 2 (5.56%) User Acceptance Testing
8 1 (2.78%) Business Transformation
8 1 (2.78%) Service Management
8 1 (2.78%) Stakeholder Management
Programming Languages
1 21 (58.33%) SQL
2 6 (16.67%) PL/SQL
Qualifications
1 6 (16.67%) ITIL Foundation Certificate
2 2 (5.56%) SC Cleared
2 2 (5.56%) Security Cleared
Quality Assurance & Compliance
1 1 (2.78%) GxP
1 1 (2.78%) Sarbanes-Oxley
System Software
1 4 (11.11%) VMware Infrastructure
2 2 (5.56%) Active Directory
Vendors
1 20 (55.56%) Microsoft
2 7 (19.44%) SAP
3 6 (16.67%) Oracle
3 6 (16.67%) Workday
4 4 (11.11%) Kofax
4 4 (11.11%) VMware
5 2 (5.56%) Adobe
5 2 (5.56%) Apple
5 2 (5.56%) Blackboard
5 2 (5.56%) Cisco
6 1 (2.78%) IBM