The median annual salary for a Support Analyst was £32,500 in advertised job vacancies in Leicestershire during the 3 months to 28 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
East Midlands / Leicestershire
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 41 40 65
Rank change year-on-year -1 +25  
Permanent jobs requiring a Support Analyst 34 27 15
As % of all permanent IT jobs advertised in Leicestershire 4.75% 4.07% 2.07%
As % of the Job Titles category 4.91% 4.14% 2.09%
Number of salaries quoted 33 23 12
Median salary £32,500 £25,000 £25,000
Median salary % change year-on-year +30.00% -  
90% offered a salary of more than £22,500 £21,500 £19,900
10% offered a salary of more than £39,000 £40,500 £29,200
UK excluding London median salary £27,500 £28,500 £27,500
% change year-on-year -3.50% +3.63%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Leicestershire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Leicestershire
Permanent job vacancies with a job title containing a recognized job role 692 652 718
As % of all permanent IT job vacancies advertised in Leicestershire 96.65% 98.34% 98.90%
Number of salaries quoted 536 534 591
Median salary £37,500 £40,000 £40,000
Median salary % change year-on-year -6.25% -  
90% offered a salary of more than £25,000 £22,500 £25,000
10% offered a salary of more than £60,000 £50,000 £55,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Support Analyst
Job Vacancy Trend in Leicestershire

The job posting trend of jobs advertised in Leicestershire that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in Leicestershire

Support Analyst
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Leicestershire.

Salary trend for Support Analyst in Leicestershire

Support Analyst
Salary Histogram in Leicestershire

The salary distribution of IT jobs citing Support Analyst in Leicestershire over the 3 months to 28 March 2017.

Salary histogram for Support Analyst in Leicestershire

Support Analyst
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Leicestershire region over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester -3 14 £39,000 +64.21% 1
Loughborough +8 9 £22,500 -18.18%
Hinckley - 3 £34,000 -
Coalville +11 1 £22,500 +4.65%
Ashby-de-la-Zouch - 1 £20,000 -
Support Analyst
East Midlands

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Leicestershire

For the 6 months to 28 March 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leicestershire region featuring Support Analyst in the job title.

1 41 (70.69%) SQL
2 26 (44.83%) ITIL
3 19 (32.76%) Microsoft
4 18 (31.03%) SLA
4 18 (31.03%) Windows
5 13 (22.41%) Capacity Management
5 13 (22.41%) Coaching
5 13 (22.41%) Disaster Recovery
5 13 (22.41%) Back Office
6 12 (20.69%) Retail
7 10 (17.24%) MS Excel
7 10 (17.24%) LAN
7 10 (17.24%) WAN
7 10 (17.24%) MS Office
8 9 (15.52%) VMware
8 9 (15.52%) Finance
9 8 (13.79%) Firewall
10 7 (12.07%) Unix
11 6 (10.34%) Supplier Management
11 6 (10.34%) Cisco
11 6 (10.34%) Wireless
11 6 (10.34%) EPoS
12 5 (8.62%) Service Management
12 5 (8.62%) LANSA
12 5 (8.62%) Service Delivery
12 5 (8.62%) MS Exchange
12 5 (8.62%) Active Directory
12 5 (8.62%) Citrix
12 5 (8.62%) Smartphone
12 5 (8.62%) Release Management

Support Analyst Skill Set
Co-occurring IT Skills in Leicestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (8.62%) MS Exchange
Applications
1 10 (17.24%) MS Excel
1 10 (17.24%) MS Office
Business Applications
1 3 (5.17%) Retail-J
2 1 (1.72%) Sage X3
Communications & Networking
1 10 (17.24%) LAN
1 10 (17.24%) WAN
2 8 (13.79%) Firewall
3 6 (10.34%) Wireless
4 3 (5.17%) VoIP
5 2 (3.45%) SAN
5 2 (3.45%) TCP/IP
5 2 (3.45%) Wi-Fi
6 1 (1.72%) DHCP
6 1 (1.72%) DNS
6 1 (1.72%) MPLS
Database & Business Intelligence
1 4 (6.90%) SQL Server
1 4 (6.90%) SQL Server Reporting Services
2 2 (3.45%) Oracle Database
2 2 (3.45%) Oracle Database 10g
3 1 (1.72%) Crystal Reports
Development Applications
1 2 (3.45%) ProC
General
1 13 (22.41%) Back Office
2 12 (20.69%) Retail
3 9 (15.52%) Finance
4 3 (5.17%) French Language
4 3 (5.17%) Legal
Miscellaneous
1 6 (10.34%) EPoS
2 5 (8.62%) Smartphone
3 4 (6.90%) iPad
4 2 (3.45%) Data Centre
5 1 (1.72%) Distributed Denial-of-Service
Operating Systems
1 18 (31.03%) Windows
2 7 (12.07%) Unix
3 3 (5.17%) Windows 10
3 3 (5.17%) Windows 7
3 3 (5.17%) Windows 8
3 3 (5.17%) Windows Server
3 3 (5.17%) Windows Server 2008
4 2 (3.45%) AIX
4 2 (3.45%) Linux
Processes & Methodologies
1 26 (44.83%) ITIL
2 13 (22.41%) Capacity Management
2 13 (22.41%) Coaching
2 13 (22.41%) Disaster Recovery
3 6 (10.34%) Supplier Management
4 5 (8.62%) Release Management
4 5 (8.62%) Root Cause Analysis
4 5 (8.62%) Security Operations
4 5 (8.62%) Service Delivery
4 5 (8.62%) Service Management
4 5 (8.62%) User Acceptance Testing
5 4 (6.90%) Business Analysis
5 4 (6.90%) ITIL V3
6 3 (5.17%) Business Continuity
6 3 (5.17%) Business Intelligence
6 3 (5.17%) Case Management
6 3 (5.17%) E-Commerce
6 3 (5.17%) Manual Testing
6 3 (5.17%) Process Improvement
7 2 (3.45%) Cybersecurity
Programming Languages
1 41 (70.69%) SQL
2 2 (3.45%) PL/SQL
2 2 (3.45%) Shell Script
Qualifications
1 2 (3.45%) Microsoft Certification
Quality Assurance & Compliance
1 18 (31.03%) SLA
2 4 (6.90%) QA
System Software
1 5 (8.62%) Active Directory
2 4 (6.90%) vSphere
Systems Management
1 3 (5.17%) Norton AntiVirus
Vendors
1 19 (32.76%) Microsoft
2 9 (15.52%) VMware
3 6 (10.34%) Cisco
4 5 (8.62%) Citrix
4 5 (8.62%) LANSA
5 4 (6.90%) CheckPoint
5 4 (6.90%) CommVault
5 4 (6.90%) HP
5 4 (6.90%) SonicWALL
6 3 (5.17%) Symantec
7 2 (3.45%) NetApp
7 2 (3.45%) Oracle
7 2 (3.45%) Red Hat
7 2 (3.45%) Retek
8 1 (1.72%) Dell
8 1 (1.72%) Juniper
8 1 (1.72%) Mitel
8 1 (1.72%) Motorola
8 1 (1.72%) Sage
Leicester, Leicestershire
Rebel Recruitment
Salary: From £22,000 to £25,000 per annum
Posted: Yesterday