The median annual salary for a 2nd Line Support was £24,000 in advertised job vacancies in Leicestershire during the 3 months to 30 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Second Line Support
East Midlands / Leicestershire
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 62 64 73
Rank change year-on-year +2 +9  
Permanent jobs requiring a 2nd Line Support 11 7 7
As % of all permanent IT jobs advertised in Leicestershire 1.54% 1.04% 0.97%
As % of the Job Titles category 1.59% 1.06% 0.98%
Number of salaries quoted 11 4 7
Median salary £24,000 £22,000 £25,000
Median salary % change year-on-year +9.09% -12.00%  
90% offered a salary of more than £22,000 £21,650 £22,400
10% offered a salary of more than £34,000 £24,100 £27,000
UK excluding London median salary £25,500 £25,500 £25,000
% change year-on-year - +2.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Leicestershire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Leicestershire
Permanent job vacancies with a job title containing a recognized job role 691 659 716
As % of all permanent IT job vacancies advertised in Leicestershire 96.64% 98.36% 98.90%
Number of salaries quoted 534 543 590
Median salary £37,500 £40,000 £40,000
Median salary % change year-on-year -6.25% -  
90% offered a salary of more than £25,000 £22,500 £25,000
10% offered a salary of more than £60,000 £50,000 £52,500
UK excluding London median salary £41,995 £41,500 £40,000
% change year-on-year +1.19% +3.75%  

2nd Line Support
Job Vacancy Trend in Leicestershire

The job posting trend of jobs advertised in Leicestershire that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in Leicestershire

2nd Line Support
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support in Leicestershire.

Salary trend for 2nd Line Support in Leicestershire

2nd Line Support
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Leicestershire region over the 3 months to 30 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Loughborough - 6 £23,250 -
Hinckley - 3 £34,000 -
Ashby-de-la-Zouch - 2 £21,000 - 1
2nd Line Support
East Midlands

2nd Line Support Skill Set
Top 30 Co-occurring IT Skills in Leicestershire

For the 6 months to 30 March 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leicestershire region featuring 2nd Line Support in the job title.

1 14 (87.50%) Windows
2 11 (68.75%) Microsoft
3 8 (50.00%) SQL
4 6 (37.50%) Wireless
5 5 (31.25%) Unix
6 4 (25.00%) MS Excel
6 4 (25.00%) MS Office
6 4 (25.00%) ITIL
6 4 (25.00%) LAN
6 4 (25.00%) WAN
6 4 (25.00%) Active Directory
6 4 (25.00%) Windows Server
6 4 (25.00%) Windows 8
6 4 (25.00%) VMware
6 4 (25.00%) iPad
7 3 (18.75%) Manual Testing
7 3 (18.75%) Windows Server 2008
7 3 (18.75%) Legal
7 3 (18.75%) Windows 10
7 3 (18.75%) Windows 7
7 3 (18.75%) Case Management
7 3 (18.75%) Citrix
7 3 (18.75%) SLA
7 3 (18.75%) MS Exchange
8 2 (12.50%) Linux
8 2 (12.50%) TCP/IP
8 2 (12.50%) Firewall
8 2 (12.50%) Finance
9 1 (6.25%) SonicWALL
9 1 (6.25%) Mitel

2nd Line Support Skill Set
Co-occurring IT Skills in Leicestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (18.75%) MS Exchange
Applications
1 4 (25.00%) MS Excel
1 4 (25.00%) MS Office
Cloud Services
1 1 (6.25%) Office 365
Communications & Networking
1 6 (37.50%) Wireless
2 4 (25.00%) LAN
2 4 (25.00%) WAN
3 2 (12.50%) Firewall
3 2 (12.50%) TCP/IP
4 1 (6.25%) DHCP
4 1 (6.25%) DNS
4 1 (6.25%) MPLS
4 1 (6.25%) VoIP
General
1 3 (18.75%) Legal
2 2 (12.50%) Finance
3 1 (6.25%) Back Office
3 1 (6.25%) Retail
Miscellaneous
1 4 (25.00%) iPad
2 1 (6.25%) Distributed Denial-of-Service
Operating Systems
1 14 (87.50%) Windows
2 5 (31.25%) Unix
3 4 (25.00%) Windows 8
3 4 (25.00%) Windows Server
4 3 (18.75%) Windows 10
4 3 (18.75%) Windows 7
4 3 (18.75%) Windows Server 2008
5 2 (12.50%) Linux
6 1 (6.25%) Windows XP
Processes & Methodologies
1 4 (25.00%) ITIL
2 3 (18.75%) Case Management
2 3 (18.75%) Manual Testing
3 1 (6.25%) Capacity Management
3 1 (6.25%) Coaching
3 1 (6.25%) Disaster Recovery
3 1 (6.25%) ITIL V3
3 1 (6.25%) Quality Management
3 1 (6.25%) Risk Management
Programming Languages
1 8 (50.00%) SQL
Quality Assurance & Compliance
1 3 (18.75%) SLA
System Software
1 4 (25.00%) Active Directory
2 1 (6.25%) vSphere
Vendors
1 11 (68.75%) Microsoft
2 4 (25.00%) VMware
3 3 (18.75%) Citrix
4 1 (6.25%) CheckPoint
4 1 (6.25%) Cisco
4 1 (6.25%) CommVault
4 1 (6.25%) Dell
4 1 (6.25%) HP
4 1 (6.25%) Juniper
4 1 (6.25%) Mitel
4 1 (6.25%) Motorola
4 1 (6.25%) SonicWALL
Ashby-De-La-Zouch
Hays Specialist Recruitment Ltd
Salary: £20000.00 - £24000.00 per annum
Posted: 7 days ago