Period
to 19 December 2018

The median annual salary for a Technical Support was £29,761 in advertised job vacancies in Leicestershire during the 6 months to 19 December 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
East Midlands > Leicestershire
6 months to
19 Dec 2018
Same period 2017 Same period 2016
Rank 99 85 118
Rank change year-on-year -14 +33 -9
Permanent jobs requiring a Technical Support 10 7 2
As % of all permanent IT jobs advertised in Leicestershire 1.05% 0.73% 0.14%
As % of the Job Titles category 1.07% 0.74% 0.14%
Number of salaries quoted 8 4 2
Leicestershire median annual salary £29,761 £36,250 £33,750
Median salary % change year-on-year -17.90% +7.41% +28.57%
10th Percentile £28,008 £26,250 £25,275
90th Percentile £33,124 £47,500 £42,025
East Midlands median annual salary £31,000 £28,000 £28,000
% change year-on-year +10.71% - +7.69%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Leicestershire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Leicestershire
Permanent vacancies in Leicestershire with a recognized job title 932 945 1,409
% of permanent IT jobs with a recognized job title 97.80% 98.13% 98.53%
Number of salaries quoted 702 833 1,226
Leicestershire median annual salary £41,000 £37,500 £41,000
Median salary % change year-on-year +9.33% -8.54% +2.50%
10th Percentile £26,250 £25,000 £25,250
90th Percentile £60,000 £56,250 £55,000
East Midlands median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +1.27%

Technical Support
Job Vacancy Trend in Leicestershire

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in Leicestershire.

Job vacancy trend for Technical Support in Leicestershire

Technical Support
Salary Trend in Leicestershire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in Leicestershire.

Salary trend for Technical Support in Leicestershire

Technical Support
Job Locations in Leicestershire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Leicestershire region over the 6 months to 19 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicester -21 6 £29,522 +7.35% 2
Technical Support
East Midlands

Technical Support Skill Set
Top 30 Co-occurring IT Skills in Leicestershire

For the 6 months to 19 December 2018, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Leicestershire region featuring Technical Support in the job title.

1 8 (80.00%) Office 365
2 6 (60.00%) Finance
3 4 (40.00%) Replication
3 4 (40.00%) Mac OS
3 4 (40.00%) Veeam
3 4 (40.00%) SAP
3 4 (40.00%) Windows
3 4 (40.00%) Linux
3 4 (40.00%) CRM
3 4 (40.00%) LAN
3 4 (40.00%) WAN
3 4 (40.00%) DHCP
3 4 (40.00%) TCP/IP
3 4 (40.00%) DNS
3 4 (40.00%) Cisco
3 4 (40.00%) Microsoft
3 4 (40.00%) Active Directory
3 4 (40.00%) Internet
3 4 (40.00%) Project Management
3 4 (40.00%) Data Analytics
3 4 (40.00%) Analytics
3 4 (40.00%) Internet of Things
3 4 (40.00%) Remote Desktop
3 4 (40.00%) Windows Server
3 4 (40.00%) Problem-Solving
3 4 (40.00%) G Suite
4 2 (20.00%) Games
4 2 (20.00%) Agile Software Development
4 2 (20.00%) Waterfall
4 2 (20.00%) Test Strategy

Technical Support Skill Set
Co-occurring IT Skills in Leicestershire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 8 (80.00%) Office 365
2 4 (40.00%) G Suite
Communications & Networking
1 4 (40.00%) DHCP
1 4 (40.00%) DNS
1 4 (40.00%) Internet
1 4 (40.00%) LAN
1 4 (40.00%) Remote Desktop
1 4 (40.00%) TCP/IP
1 4 (40.00%) WAN
General
1 6 (60.00%) Finance
2 2 (20.00%) Games
Libraries, Frameworks & Software Standards
1 1 (10.00%) SAP BC
1 1 (10.00%) Web Dynpro
Miscellaneous
1 4 (40.00%) Internet of Things
1 4 (40.00%) Replication
Operating Systems
1 4 (40.00%) Linux
1 4 (40.00%) Mac OS
1 4 (40.00%) Windows
1 4 (40.00%) Windows Server
Processes & Methodologies
1 4 (40.00%) Analytics
1 4 (40.00%) CRM
1 4 (40.00%) Data Analytics
1 4 (40.00%) Problem-Solving
1 4 (40.00%) Project Management
2 2 (20.00%) Agile Software Development
2 2 (20.00%) Test Strategy
2 2 (20.00%) Waterfall
System Software
1 4 (40.00%) Active Directory
Vendors
1 4 (40.00%) Cisco
1 4 (40.00%) Microsoft
1 4 (40.00%) SAP
1 4 (40.00%) Veeam