Technical Support Job Trends in the East Midlands

Technical Support
England > East Midlands

The median Technical Support salary in the East Midlands is £41,500 per year, according to job vacancies posted during the 6 months leading to 9 May 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
9 May 2026
Same period 2025 Same period 2024
Rank 84 107 109
Rank change year-on-year +23 +2 -
Permanent jobs requiring a Technical Support 79 26 87
As % of all permanent jobs in the East Midlands 1.74% 1.43% 2.06%
As % of the Job Titles category 1.84% 1.51% 2.18%
Number of salaries quoted 56 25 72
10th Percentile £26,000 £26,350 £22,000
25th Percentile £28,000 £27,250 £23,500
Median annual salary (50th Percentile) £41,500 £37,500 £28,000
Median % change year-on-year +10.67% +33.93% -
75th Percentile £43,750 £42,500 £35,000
90th Percentile £49,375 £52,100 -
England median annual salary £40,000 £33,000 £33,500
% change year-on-year +21.21% -1.49% -8.84%

All Permanent IT Job Roles
East Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East Midlands with a recognized job title 4,304 1,718 3,989
% of permanent jobs with a recognized job title 94.93% 94.45% 94.41%
Number of salaries quoted 2,677 980 3,029
10th Percentile £28,000 £26,250 £25,750
25th Percentile £35,000 £31,250 £31,250
Median annual salary (50th Percentile) £45,000 £45,000 £42,500
Median % change year-on-year - +5.88% -15.00%
75th Percentile £60,000 £61,250 £55,000
90th Percentile £75,500 £70,000 £68,750
England median annual salary £55,000 £59,500 £54,000
% change year-on-year -7.56% +10.19% -11.18%

Technical Support
Job Vacancy Trend in the East Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Technical Support' in the job title relative to all permanent IT jobs advertised in the East Midlands.

Technical Support job vacancy trend in the East Midlands

Technical Support
Salary Trend in the East Midlands

Salary distribution trend for Technical Support job vacancies in the East Midlands.

Salary distribution trend for Technical Support job vacancies in the East Midlands

Technical Support
Salary Histogram in the East Midlands

Salary distribution for jobs citing Technical Support in the East Midlands over the 6 months to 9 May 2026.

Salary histogram for Technical Support in the East Midlands

Technical Support
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the East Midlands region over the 6 months to 9 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Derbyshire +4 21 £42,500 +60.38% 1
Nottinghamshire -10 17 £42,500 +54.55% 4
Leicestershire -17 17 £41,500 -27.19%
Northamptonshire +10 15 £30,000 -20.00%
Lincolnshire - 9 £28,000 -
Technical Support
England

Technical Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East Midlands

For the 6 months to 9 May 2026, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring Technical Support in the job title.

1 21 (26.58%) Customer Service
2 16 (20.25%) Problem-Solving
3 9 (11.39%) Continuous Improvement
4 8 (10.13%) Microsoft
4 8 (10.13%) Microsoft Office
4 8 (10.13%) Time Management
5 7 (8.86%) Azure
5 7 (8.86%) CRM
5 7 (8.86%) HNC
5 7 (8.86%) HND
6 6 (7.59%) Cybersecurity
6 6 (7.59%) Debian
6 6 (7.59%) Entra ID
6 6 (7.59%) Linux
6 6 (7.59%) MySQL
6 6 (7.59%) Salesforce
6 6 (7.59%) Siemens
7 5 (6.33%) Active Directory
7 5 (6.33%) COSHH
7 5 (6.33%) GMP
7 5 (6.33%) Microsoft Intune
7 5 (6.33%) Proactive Maintenance
7 5 (6.33%) QMS
7 5 (6.33%) Q-Pulse
7 5 (6.33%) Quality Management
7 5 (6.33%) Root Cause Analysis
7 5 (6.33%) Windows
8 4 (5.06%) JIRA
8 4 (5.06%) Logistics
8 4 (5.06%) Microsoft 365

Technical Support Skill Set
Co-Occurring Skills & Capabilities in the East Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (1.27%) IIS
Applications
1 8 (10.13%) Microsoft Office
Business Applications
1 5 (6.33%) Q-Pulse
Cloud Services
1 7 (8.86%) Azure
2 6 (7.59%) Entra ID
3 4 (5.06%) Microsoft 365
Communications & Networking
1 3 (3.80%) DHCP
1 3 (3.80%) DNS
1 3 (3.80%) Wireless
Database & Business Intelligence
1 6 (7.59%) MySQL
Development Applications
1 4 (5.06%) JIRA
General
1 21 (26.58%) Social Skills
2 12 (15.19%) Manufacturing
3 5 (6.33%) Analytical Skills
3 5 (6.33%) Finance
3 5 (6.33%) Pharmaceutical
4 4 (5.06%) Inclusion and Diversity
4 4 (5.06%) Retail
Libraries, Frameworks & Software Standards
1 1 (1.27%) LDAP
Miscellaneous
1 7 (8.86%) Robotics
2 4 (5.06%) CAN bus
2 4 (5.06%) EPoS
3 3 (3.80%) Driving Licence
3 3 (3.80%) FMCG
3 3 (3.80%) Onboarding
4 2 (2.53%) PKI
4 2 (2.53%) Self-Motivation
Operating Systems
1 6 (7.59%) Debian
1 6 (7.59%) Linux
2 5 (6.33%) Windows
3 2 (2.53%) Windows Server
Processes & Methodologies
1 21 (26.58%) Customer Service
2 16 (20.25%) Problem-Solving
3 9 (11.39%) Continuous Improvement
4 8 (10.13%) Time Management
5 7 (8.86%) CRM
6 6 (7.59%) Cybersecurity
7 5 (6.33%) Proactive Maintenance
7 5 (6.33%) QMS
7 5 (6.33%) Quality Management
7 5 (6.33%) Root Cause Analysis
8 4 (5.06%) Logistics
8 4 (5.06%) Service Delivery
9 3 (3.80%) Client Onboarding
9 3 (3.80%) Decision-Making
9 3 (3.80%) Patch Management
9 3 (3.80%) Presales
9 3 (3.80%) Supply Chain Management
10 2 (2.53%) ITSM
10 2 (2.53%) Line Management
10 2 (2.53%) Remote Monitoring and Management
Programming Languages
1 4 (5.06%) SQL
Qualifications
1 7 (8.86%) HNC
1 7 (8.86%) HND
Quality Assurance & Compliance
1 5 (6.33%) COSHH
1 5 (6.33%) GMP
System Software
1 5 (6.33%) Active Directory
Systems Management
1 5 (6.33%) Microsoft Intune
Vendors
1 8 (10.13%) Microsoft
2 6 (7.59%) Salesforce
2 6 (7.59%) Siemens