First Line Help Desk Support Jobs in London

First Line Help Desk Support
England > London

The median First Line Help Desk Support salary in London is £30,500 per year, according to job vacancies posted during the 6 months leading to 22 June 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
22 Jun 2025
Same period 2024 Same period 2023
Rank 400 - 591
Rank change year-on-year - - +322
Permanent jobs requiring a First Line Help Desk Support 2 0 1
As % of all permanent jobs advertised in London 0.016% - 0.003%
As % of the Job Titles category 0.017% - 0.003%
Number of salaries quoted 2 0 1
10th Percentile - - -
25th Percentile £28,750 - £24,000
Median annual salary (50th Percentile) £30,500 - £25,000
Median % change year-on-year - - +11.11%
75th Percentile £32,250 - £26,000
90th Percentile - - -
England median annual salary £27,500 £24,000 £25,000
% change year-on-year +14.58% -4.00% +3.49%

All Permanent IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 11,676 23,564 29,153
% of permanent jobs with a recognized job title 91.00% 94.43% 94.87%
Number of salaries quoted 7,029 17,361 21,951
10th Percentile £40,000 £37,250 £41,250
25th Percentile £55,000 £50,000 £54,000
Median annual salary (50th Percentile) £75,000 £70,000 £72,500
Median % change year-on-year +7.14% -3.45% +3.57%
75th Percentile £98,750 £93,250 £95,000
90th Percentile £122,500 £115,000 £115,000
England median annual salary £55,000 £52,500 £60,249
% change year-on-year +4.76% -12.86% +0.42%

First Line Help Desk Support
Job Vacancy Trend in London

Job postings that featured First Line Help Desk Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for First Line Help Desk Support in London

First Line Help Desk Support
Salary Trend in London

3-month moving average salary quoted in jobs citing First Line Help Desk Support in London.

Salary trend for First Line Help Desk Support in London

First Line Help Desk Support Skill Set
Top 9 Co-occurring Skills and Capabilities in London

For the 6 months to 22 June 2025, First Line Help Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring First Line Help Desk Support in the job title.

1 2 (100.00%) Microsoft Office
1 2 (100.00%) Windows
1 2 (100.00%) Microsoft
1 2 (100.00%) Time Management
1 2 (100.00%) Microsoft 365
1 2 (100.00%) ServiceNow
1 2 (100.00%) Driving Licence
1 2 (100.00%) Social Skills
1 2 (100.00%) Customer Service

First Line Help Desk Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (100.00%) Microsoft Office
Cloud Services
1 2 (100.00%) Microsoft 365
General
1 2 (100.00%) Social Skills
Miscellaneous
1 2 (100.00%) Driving Licence
Operating Systems
1 2 (100.00%) Windows
Processes & Methodologies
1 2 (100.00%) Customer Service
1 2 (100.00%) Time Management
Vendors
1 2 (100.00%) Microsoft
1 2 (100.00%) ServiceNow